Agway Energy
Agway Energy Services is a privately-held, third-party retail energy supplier in New York and Pennsylvania, selling natural gas and electricity to residential and small business customers bundled with its proprietary EnergyGuard HVAC and electrical repair protection program. It is a wholly-owned subsidiary of Suburban Propane.
- Company typePrivate
- Founded1997
- HeadquartersNew York, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Agway Energy does
Agway Energy Services, LLC is a private, third-party retail energy supplier operating in deregulated US markets, founded in 1997 and headquartered in Syracuse, New York. The company purchases electricity and natural gas from wholesale markets and resells them to residential homeowners and small business customers in New York and Pennsylvania, while the local utility continues to handle delivery. Agway is a wholly-owned subsidiary of Suburban Propane, which collectively serves more than a million customers nationwide.
The company's core product is a bundled offering that pairs commodity supply (Natural Gas Supply and Electricity Supply) with EnergyGuard, a proprietary repair-protection program covering gas furnaces, boilers, central air conditioners, mini-split systems, and interior electrical lines, with no deductibles or service fees for residential heating and capped at $1,000 per year for cooling, electrical, and small-business heating claims. An optional renewable add-on, Agway GreenChoice, sources electricity from wind, solar, and hydroelectric projects through partner Sterling Planet. Customers sign up via the company website, phone, or direct mail, receive monthly consolidated bills through their local utility, and are bound by contracts that expire at fixed dates requiring written renewal notices.
Agway acquires customers through a direct-to-consumer motion across website, email newsletter, blog content, SEO, and customer testimonials, and operates with a certified local contractor network for EnergyGuard service fulfillment. Revenue is generated on a subscription-recurring basis from energy commodity margin and the embedded service offering. The company is licensed in New York (NY PSC approved) and Pennsylvania and is compliant with state-level data privacy regulations including CCPA, TDPSA, NDPA, and MDPA.
Agway Energy firmographics
Firmographics- Name
- Agway Energy
- Legal name
- Agway Energy Services, LLC
- Website
- https://agwayenergy.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Agway Energy Services is a privately-held, third-party retail energy supplier in New York and Pennsylvania, selling natural gas and electricity to residential and small business customers bundled with its proprietary EnergyGuard HVAC and electrical repair protection program. It is a wholly-owned subsidiary of Suburban Propane.
- Ownership category
- akta.pro rank
Agway Energy industry classification
Industry- Product category
- Retail Energy Supply
- akta.pro primary industry
- Competitive Retail Natural Gas Supply (Residential & SMB) (EUAGABAC)
- akta.pro secondary industry
- Natural Gas Retail Supply (Residential & SMB) (EUAGAGAD)
Keywords
Where Agway Energy is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Agway Energy business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Electricity Supply: Revenue generated from supplying electricity to residential and small business customers in New York and Pennsylvania. Customers receive one consolidated bill from their local utility that includes Agway's supply charge plus delivery charges.
- Natural Gas Supply: Revenue generated from supplying natural gas to residential and small business customers. EnergyGuard repair coverage is included as a standard benefit with natural gas supply contracts.
- EnergyGuard HVAC Protection: Included as standard benefit with energy supply - no separate charge. Covers repair costs for heating, cooling, and electrical systems with no deductibles or service fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Residential Electricity and Natural Gas Supply with EnergyGuard |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Agway Energy product offering
Product offeringCore offering
Agway Energy Services supplies natural gas and electricity to residential and small business customers in deregulated markets in New York and Pennsylvania. Every supply contract is bundled with EnergyGuard, a proprietary repair protection program covering HVAC systems (furnaces, boilers, central air, mini-splits) and interior electrical lines with no deductibles or service fees. Customers are billed through their local utility's consolidated bill.
Product overview
Agway Energy Services is a third-party energy supplier offering natural gas and electricity supply to residential and small business customers in New York and Pennsylvania. The core offering consists of two commodity supply services (Natural Gas Supply and Electricity Supply) bundled with EnergyGuard, a standard repair protection program that covers HVAC and electrical systems without deductibles or service fees. EnergyGuard encompasses three sub-products: Gas Furnace and Boiler Protection, Electric Line Protection, and A/C and Mini Split Protection. An optional renewable energy add-on, Agway GreenChoice, allows customers to source electricity from wind, solar, and hydroelectric projects via partner Sterling Planet. The company is a subsidiary of Suburban Propane and has been serving customers since 1997.
Differentiator
Problem solved
Functional benefit
Brands
- EnergyGuard: HVAC and electric repair protection program included as standard benefit for customers - covers heating, cooling, and electrical systems repairs
Products and services
- Natural Gas Supply Alternative natural gas supply service for residential and small business customers in New York and Pennsylvania deregulated markets, bundled with EnergyGuard repair protection for furnaces and boilers. Billed through the customer's local utility consolidated bill.
- Electricity Supply Alternative electricity supply service for residential and small business customers in New York and Pennsylvania, bundled with EnergyGuard repair protection for central air conditioning, mini-split systems, and internal wiring. Billed through the customer's local utility consolidated bill.
- EnergyGuard Standard repair protection program included with Agway energy supply services, covering HVAC (furnace, boiler, air conditioner, mini-split) and interior electrical line repairs with no deductibles or service fees. Coverage is unlimited for residential natural gas heating system repairs and up to $1,000 per calendar year for electrical and cooling repairs.
- Gas Furnace and Boiler Protection Repair coverage for natural gas furnaces and boilers under the EnergyGuard program, covering parts such as igniters, control boards, motors, and valves. Residential customers have unlimited coverage; small business customers have a $1,000 annual maximum.
- Electric Line Protection Interior electrical wiring repair coverage under the EnergyGuard program for customers with electrical service rated at or below 400 Amps, providing up to $1,000 per calendar year for covered parts and labor.
- A/C and Mini Split Protection Central air conditioner and ductless mini-split repair coverage under the EnergyGuard program, covering electric units up to 60,000 BTU, with up to $1,000 per calendar year for covered parts and labor.
- Agway GreenChoice Optional renewable electricity option that sources power from wind, solar, and hydroelectric generation projects through partner Sterling Planet, creating renewable energy credits for customers seeking environmentally friendly energy supply.
Quantifiable outcome
- $1,000 per calendar year coverage for electrical wiring and cooling systems
- +2 more outcomes
Companies that use Agway Energy
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
Agway Energy technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Agway Energy partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Sterling PlanetcoreSterling Planet is Agway Energy's renewable energy partner for the Agway GreenChoice program. They provide renewable energy credits from various US-based green technologies including wind, solar, and hydroelectric generation. Sterling Planet won the 2007 U.S. Department of Energy Renewable Energy Marketer of the Year award and is a partner of the EPA Climate Leaders program.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Agway Energy competitors and assessment
Company assessmentDirect peers
- IDT Energy: Licensed competitive electricity and natural gas supplier serving residential and SMB customers primarily in the Northeast US, including New York and Pennsylvania. Closely comparable in geography, customer segments, and deregulated supply model to Agway.
- Just Energy: Competitive retail energy supplier serving residential and commercial customers in the US and Canada with electricity, natural gas, and green-energy products. Comparable commodity-supply business model and customer profile to Agway, including renewable product offerings.
- Ambit Energy: Competitive retail electricity and natural gas supplier serving residential and small business customers across multiple US deregulated markets. Comparable business model and customer segments, though Ambit uses a multi-level marketing distribution channel rather than Agway's direct-to-consumer approach.
- Verde Energy USA: Retail electricity and natural gas supplier licensed in multiple US states (including NY/PA), serving residential and small commercial customers with both standard and renewable product offerings. Comparable scale and product mix to Agway.
- Public Power: Competitive retail electricity and natural gas supplier serving residential and small business customers across multiple deregulated US states, including New York and Pennsylvania. Direct head-to-head competitor with Agway on supply and customer profile.
- Major Energy Electric Services: Retail electricity and natural gas supplier licensed in multiple US states (including NY/PA), serving residential and small commercial customers. Same commodity-reseller model and target customer base as Agway.
- Direct Energy / NRG Home: One of the largest competitive retail electricity and natural gas suppliers in North America, serving residential and SMB customers across multiple deregulated US states. Direct competitor to Agway in the residential/SMB retail supply category with similar business model (procure wholesale, resell to end users).
Broad incumbents
- Constellation Energy: Large diversified energy company that operates a residential competitive supply arm (Constellation Home) across multiple deregulated states including NY/PA. Comparable in product (electricity and gas supply to residential/SMB) but operates at much larger scale across a wider portfolio.
- Suburban Propane: Parent company of Agway Energy Services and a large US propane distributor serving 1M+ customers nationwide. Comparable as a residential energy provider with overlapping customer persona, though focused on propane distribution rather than electricity/gas supply.
- Con Edison: Investor-owned regulated utility providing electric and gas delivery service to residential and business customers in New York City and Westchester. Agway competes directly against Con Edison's default supply rates in NY; Con Edison also delivers Agway's energy supply to end customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Agway Energy social profiles
Digital presenceAgway Energy compliance and trust
Trust signalCompliance6 records
Agway Energy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Agway Energy leadership team
Management profileNumber of profiles
Agway Energy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Agway Energy M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Agway Energy
What does Agway Energy do?
Agway Energy Services supplies natural gas and electricity to residential and small business customers in deregulated markets in New York and Pennsylvania. Every supply contract is bundled with EnergyGuard, a proprietary repair protection program covering HVAC systems (furnaces, boilers, central air, mini-splits) and interior electrical lines with no deductibles or service fees. Customers are billed through their local utility's consolidated bill.
Is Agway Energy a public or private company?
Agway Energy is a private company. It is classified as corporate owned and is currently operating.
When was Agway Energy founded?
Agway Energy was founded in 1997. It employs 1,001 to 5,000 people.
Where is Agway Energy based?
Agway Energy is headquartered in New York, United States, in the North America region.
How does Agway Energy make money?
Three revenue lines are on record. Electricity Supply is the primary driver. The others are natural Gas Supply and energyGuard HVAC Protection.
Who are Agway Energy's main competitors?
Direct peers on record are IDT Energy, Just Energy, Ambit Energy, Verde Energy USA, Public Power, Major Energy Electric Services and Direct Energy / NRG Home. Broad incumbents are Constellation Energy, Suburban Propane and Con Edison.
Does Agway Energy have an API?
No public API is recorded for Agway Energy.
What industry is Agway Energy in?
Agway Energy's product category is Retail Energy Supply. Its primary akta.pro industry code is EUAGABAC, Competitive Retail Natural Gas Supply (Residential & SMB), with a secondary code of EUAGAGAD, Natural Gas Retail Supply (Residential & SMB).