Impact Care Services
- Company typePrivate
- Founded1999
- HeadquartersIlford, United Kingdom
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Impact Care Services does
Impact Care Services, operating through its legal entity Impactcare UK LTD, is a UK-based private healthcare staffing and care services provider headquartered in Ilford (Gants Hill, London) with three additional branches in London, Slough, and Luton. The company places nurses (RGN, RMN, RNLD), healthcare assistants (NVQ Level 2/3), and adult and child support workers into temporary and permanent roles across care homes, nursing homes, hospitals, GP surgeries, local authority-commissioned packages, and individuals' own homes, with 24/7 service coverage. Beyond core placement, it offers a Locum Doctors service, a self-service online Staff Booking platform, a Training vertical delivering mandatory and specialist clinical programmes, and a Homecare vertical covering supported living, step-down care, crisis pads, and live-in support for adults and children with complex needs.
The business operates on three revenue streams: transaction fees on temporary and permanent healthcare placements, professional services fees for CQC-focused consultancy, and professional services fees for training delivery. Pricing is quote-based and undisclosed publicly, with services marketed through a mix of organic social, website content, email marketing, and direct phone/contact-form enquiries. Customers are spread across more than 900 care homes, hospitals, GP surgeries, and local authorities, with stated expertise concentrated in Mental Health and Learning Disabilities, and the company is CQC, GDPR, and (under exemption) Modern Slavery Act compliant. Founded circa 1999 and re-branded in 2012, the company today reports 251–500 employees and operates without any disclosed external institutional investors, acquisitions, or parent-company ownership.
Impact Care Services firmographics
Firmographics- Name
- Impact Care Services
- Legal name
- Impactcare UK LTD
- Website
- https://impactcareservices.co.uk
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
Impact Care Services industry classification
Industry- Product category
- Healthcare Staffing and Care Services
- NAICS
- Home Health Care Services (621610), Home Health Care Services (62161)
- SIC
- Services-Help Supply Services (7363), Services-Health Services (8000), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Temporary, On-Demand & Short-Notice Caregiver Staffing (HSABAMAE)
- akta.pro secondary industries
- Hospital/Facility-to-Home Caregiver Placement (HSABAMAC), Home Health Staffing & Per-Diem Skilled Clinician Services (HLADAFAM), Private Duty Personal Care Agencies (Non-Medical Home Care Providers) (HLADAGAL), Live-In Caregiver Placement & Matching (HSABAMAD)
Keywords
Where Impact Care Services is headquartered
LocationHeadquarters
- HQ city
- Ilford
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
Impact Care Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others
Revenue model
- Healthcare Staffing Placements: The company generates revenue by providing temporary and permanent placements of nurses (Registered General Nurse, Registered Mental Nurse, Registered Nurse for Learning Disability), Healthcare Assistants (NVQ Level 2 and 3), and adult and child support workers to care homes, nursing homes, hospitals, and other healthcare facilities.
- Healthcare Consultancy Services: Revenue generated from providing consultancy services to health and social care organisations, including CQC compliance support, care quality improvement, and regulatory guidance for care homes and nursing homes.
- Training Services: Revenue from providing mandatory and specialist training programs including common induction standards, safeguarding, infection control, and clinical skills training (venepuncture, catheterisation, peg feed, tracheotomy) to candidates and corporate healthcare clients.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Impact Care Services product offering
Product offeringCore offering
Impact Care Services supplies temporary and permanent healthcare staff — including registered nurses (RGN, RMN, RNLD), healthcare assistants (NVQ Level 2 and 3), locum doctors, and adult and child support workers — to nursing homes, care homes, hospitals, EMI units, GP surgeries, local authorities, and individuals in their own homes. In parallel, it delivers CQC compliance and care quality consultancy, mandatory and specialist clinical training, and community homecare services including supported living, step-down care, crisis pads, and live-in support.
Product overview
Impact Care Services operates as a healthcare recruitment and care services provider offering a comprehensive suite of staffing and care solutions. The core portfolio consists of Staffing services (placing nurses, healthcare assistants, and support workers), Consultancy (CQC-focused compliance support), Locum Doctors, Staff Booking, Training (mandatory and specialist programs), and Homecare (community-based care). Supporting services include job listings, CV submission, time sheet management, and training booking. The company serves care homes, nursing homes, hospitals, local authorities, private hospitals, and GP surgeries across London, Slough, Luton, and Essex, operating from four branches with 24/7 availability.
Differentiator
Problem solved
Functional benefit
Products and services
- Healthcare Staffing
Quantifiable outcome
- More than 900 happy clients served
Companies that use Impact Care Services
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles5 records
Impact Care Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Impact Care Services partnerships and signals
Strategic signalScale indicators4 records
Recent moves7 records
Expansion highlights6 records
Impact Care Services competitors and assessment
Company assessmentBroad incumbents
- Priory Group: UK's largest independent provider of mental health, learning disability and acquired brain injury services. Overlaps with Impact Care's mental health and LD specialisation as both a customer and adjacent competitor.
- HC-One: UK's largest private care home operator with ~300+ homes. Comparable on the demand-side of Impact Care's staffing and homecare services and an indirect competitor in supported-living/community care.
- City & County Healthcare Group: Large UK homecare and complex care provider operating multiple regional brands. Comparable on homecare, supported living and complex care delivery, and a potential customer for Impact Care's staffing services.
Direct peers
- Newcross Healthcare: UK healthcare staffing and homecare provider offering temporary and permanent placements of nurses, HCAs and support workers. Closely comparable in service portfolio, regional UK footprint, and care home / community customer base.
- Reed Health: One of the UK's largest healthcare and social care staffing agencies, placing nurses, HCAs and support workers into NHS trusts, care homes and private hospitals. Directly comparable on service mix (temp + perm staffing) and target customer base.
- Pulse Jobs: UK healthcare recruitment agency placing nurses, doctors, allied health professionals and HCAs into NHS and private-sector settings. Directly comparable on healthcare staffing model and client mix.
- Medacs Healthcare: International healthcare staffing provider with a substantial UK footprint placing locum doctors, nurses and allied health staff. Directly comparable on staffing of doctors and nurses into UK facilities.
- Hays Healthcare: UK arm of global recruiter Hays, placing healthcare professionals across the NHS, private hospitals and care homes. Comparable on perm and temp healthcare recruitment services and enterprise client base.
- TTM Healthcare: UK and Ireland healthcare staffing firm supplying nurses, HCAs, doctors and allied health professionals. Comparable on staffing model, candidate categories and facility clients.
- Sanctuary Personnel: UK healthcare and social care recruitment agency supplying qualified staff to NHS, local authorities, care homes and supported-living providers. Directly comparable on candidate pool and customer segments.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Impact Care Services social profiles
Digital presenceImpact Care Services compliance and trust
Trust signalCompliance2 records
Impact Care Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Impact Care Services leadership team
Management profileNumber of profiles
Impact Care Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Impact Care Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Impact Care Services
What does Impact Care Services do?
Impact Care Services supplies temporary and permanent healthcare staff — including registered nurses (RGN, RMN, RNLD), healthcare assistants (NVQ Level 2 and 3), locum doctors, and adult and child support workers — to nursing homes, care homes, hospitals, EMI units, GP surgeries, local authorities, and individuals in their own homes. In parallel, it delivers CQC compliance and care quality consultancy, mandatory and specialist clinical training, and community homecare services including supported living, step-down care, crisis pads, and live-in support.
Is Impact Care Services a public or private company?
Impact Care Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Impact Care Services founded?
Impact Care Services was founded in 1999. It employs 251 to 500 people.
Where is Impact Care Services based?
Impact Care Services is headquartered in Ilford, United Kingdom, in the Europe region.
How does Impact Care Services make money?
Three revenue lines are on record. Healthcare Staffing Placements are the primary driver. The others are healthcare Consultancy Services and training Services.
Who are Impact Care Services's main competitors?
Broad incumbents on record are Priory Group, HC-One and City & County Healthcare Group. Direct peers are Newcross Healthcare, Reed Health, Pulse Jobs, Medacs Healthcare, Hays Healthcare, TTM Healthcare and Sanctuary Personnel.
Does Impact Care Services have an API?
No public API is recorded for Impact Care Services.
What industry is Impact Care Services in?
Impact Care Services's product category is Healthcare Staffing and Care Services. Its primary akta.pro industry code is HSABAMAE, Temporary, On-Demand & Short-Notice Caregiver Staffing, with a secondary code of HSABAMAC, Hospital/Facility-to-Home Caregiver Placement. Its NAICS code is 621610 and its SIC code is 7363.