USConnect

What USConnect does

USConnect, operating under the Highline brand, is a privately-held fiber-to-the-home internet service provider focused on rural and small-town communities in the United States. Founded in 2013 and headquartered in Bedford, the company delivers 1 Gbps to 2 Gbps fiber-optic broadband across six states — Colorado, Georgia, Kansas, Michigan, Nebraska, and Texas — using a community-based operating model with locally-staffed regional offices and dispatched field technicians for installation and support.

The core product is a monthly recurring fiber internet subscription for residential customers, augmented by a portfolio of add-on services including the Ultimate Wi-Fi whole-home coverage solution, an Outdoor Wi-Fi Extender, Highline SmartCare smart-home monitoring, voice/landline services with number porting, the HighlineFast mobile application for network management, and streaming TV packages delivered through a partnership with MyBundle. A separate Business Internet line serves rural small-business customers. Underlying technology is conventional FTTH passive optical networking with light-wave data transmission; network security is delivered through a partnership with Global InfoSec.

The business model is subscription-based recurring revenue from individual households and small businesses, sold directly via a self-service e-commerce storefront (shop.highlinefast.com) and phone sales, with local technicians handling installation and ongoing support. Customer acquisition is supported by a $100/$100 referral program and regional community marketing. The company has raised at least $14 million in disclosed funding (2013), employs 51–100 people, and operates exclusively in the U.S. domestic market with no international footprint.

Name

USConnect

Legal name

Highline

Website

https://usconnectholdings.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

USConnect, operating as Highline, is a privately-held fiber-to-the-home internet service provider delivering 1–2 Gbps broadband and related voice, Wi-Fi, and smart-home services to rural residential and small-business customers across six U.S. states.

Ownership category

akta.pro rank

Product category

Rural Broadband Internet Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)

akta.pro primary industry

Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC)

akta.pro secondary industries

Rural Broadband & Cooperative Fiber Operators (HDAIACAG), Fiber-to-the-Premises/Building (FTTP/FTTB) Operators (HDAIACAC), Residential Broadband CPE (DSL/Cable/Fiber Gateways) (HDAFAIAA)

Keywords

• Rural fiber internet
• Broadband internet services
• Fiber-to-the-home
• Residential voice services
• Whole-home Wi-Fi

Headquarters

HQ city

Bedford

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Internet Service Subscription: Monthly recurring subscription for high-speed fiber internet service to residential and business customers in rural communities.
2. Voice Services: Landline phone service providing clear, dependable phone service as an add-on to internet packages.
3. Streaming/TV Packages: Streaming TV packages available through partner MyBundle.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

USConnect provides fiber-to-the-home broadband internet (1–2 Gbps) and complementary residential connectivity services to rural communities across six U.S. states. Offerings include fiber internet, whole-home Wi-Fi, landline voice service, smart-home/network management via the HighlineFast app, and streaming TV packages, delivered through locally-operated offices and field technicians.

Product overview

Highline is a fiber-optic internet service provider offering a unified portfolio of residential and business internet services, voice landline solutions, and Wi-Fi equipment to rural communities across six U.S. states. The core offering is Highline Internet (1–2 Gbps fiber service), which is complemented by add-on modules including Ultimate Wi-Fi for whole-home coverage, Outdoor Wi-Fi Extender for property-wide connectivity, Highline SmartCare for network management, Voice Services for landline phone, Voice Migration for number porting, the HighlineFast App for mobile device management, and Streaming/TV packages. Business Internet is offered as a separate core product line for commercial customers.

Differentiator

Problem solved

Functional benefit

Brands

• Highline SmartCare: Smart home monitoring and care service
• Ultimate Wi-Fi
• HighlineCares
• HighlineFast App

Products and services

• Highline Internet (Residential Fiber Internet)
• Business Internet High-speed internet service tailored for small businesses in rural communities, supporting commercial connectivity needs in the same six-state service footprint.
• Ultimate Wi-Fi (Whole-Home Wi-Fi) Whole-home Wi-Fi technology sold as a standalone product that patches dead spots and delivers reliable room-to-room coverage, with technicians determining ideal equipment installation points.
• Outdoor Wi-Fi Extender Outdoor Wi-Fi extender product that extends Highline's high-speed connectivity across the full residential property, including outdoor areas.
• Highline SmartCare Smart home monitoring and care service that allows subscribers to monitor and manage their network and connected devices in the home.
• Voice Services (Landline Phone) Residential and small-business landline telephone service offering clear, dependable phone service, available as an add-on to Highline internet packages.
• Voice Migration (Number Porting) Number-porting service that assists residential and business customers in migrating existing landline phone numbers over to Highline's voice service.
• HighlineFast App Mobile application for iOS and Android that enables Highline subscribers to connect devices, control home network settings, set parental controls, complete speed tests, and view connected devices.
• Streaming/TV Packages Streaming TV packages and content recommendations offered to subscribers through a partnership with MyBundle, which provides tailored streaming bundles suited to customer needs.

Quantifiable outcome

• Download speeds of 1 Gbps – 2 Gbps available to rural customers
• +1 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered minor and core.

• MyBundleminorGTM or Marketing PartnerMyBundle is a streaming partnership where Highline redirects customers to MyBundle's platform to find streaming packages and recommendations suited to their needs. Customers are informed they are leaving Highline's site. None of the package recommendations will be billed by Highline.
• Global InfoSeccoreTechnology or IntegrationGlobal InfoSec provides network security services including Anti-Phishing, Network Security & Management. Last month protected clients from 637,252 web threats, intrusions, viruses, and malware. Serves as Highline's security infrastructure partner.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Brightspeed: Regional fiber-to-the-home operator spun out from Lumen concentrating on underserved markets across the Midwest, Southeast, and Texas - directly comparable footprint and target customer to Highline's six-state map.
• Ziply Fiber: Independent fiber builder aggressively expanding FTTH across the Pacific Northwest and parts of the Mountain West with multi-gig tiers; operates as a private peer in rural/secondary markets with a closely analogous playbook.
• TDS Telecom: Regional ILEC expanding fiber to communities in the Midwest, Southeast, and Southwest including rural geographies with broadband, voice, and managed services bundles - directly comparable operating model.
• Vexus Fiber: Regional fiber-to-the-home ISP serving underserved markets in Texas, Louisiana, and Oklahoma with gig+ speeds and community-based go-to-market - directly comparable scale, geography, and positioning to Highline.

Broad incumbents

• Metronet: Large-scale FTTH operator serving Midwest and Southeast markets with multi-gig speeds and community-based positioning; highly comparable to Highline's rural fiber model even though Metronet serves larger footprints after its acquisition by T-Mobile.
• Sparklight (Cable One): Broadband provider focused on smaller cities and rural communities across 24 states, predominantly cable but increasingly building fiber; competes with Highline in adjacent geographies for the same residential customer base.
• Consolidated Communications: Established rural/secondary-market broadband and voice provider now owned by Searchlight Capital; closest analog to Highline's residential-plus-voice bundle in low-density geographies.
• Frontier Communications: National incumbent expanding fiber over existing copper footprints in rural and tier-2 markets; competing head-to-head with Highline in several of the same states for fiber overbuild opportunities.

Emerging players

• Starlink (SpaceX): Satellite broadband service targeting exactly the unserved rural customers Highline serves via FTTH; a substitute technology, not a complementary one, that establishes a price ceiling and deployment-speed benchmark in every rural market.

Regional players

• altafiber (Cincinnati Bell): Fiber-to-the-home operator concentrated in Ohio, Kentucky, and Indiana with adjacent expansion; similar product portfolio and community-based positioning but operates in geographies outside Highline's current six-state map.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/Highline_Fast
• Facebookfacebook.com/HighlineInternet
• Instagraminstagram.com/Highline_Internet
• LinkedInlinkedin.com/company/usconnect-holdings-inc-

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about USConnect