CAPS

What CAPS does

CAPS, legally Child and Parent Services, Inc., is a non-profit organization founded in 1976 that provides educational support, child welfare, and family advocacy services to children and families in north central Indiana. The organization was recently merged with Maple City Health Care Center to form CAPS & Maple City, integrating community-based primary medical, dental, and behavioral health care with child and family support programs. Its service portfolio spans nine program lines including the Center for Nurturing Families, Child and Family Advocacy Center, CASA, Healthy Families, Nurturing Care Groups, Prevent 360, Supervised Visits, Fetal-Infant Mortality Review, and clinical services delivered through five physical health center locations and a mobile clinic across Elkhart and Goshen.

Underlying service delivery is community-led and relationship-based, anchored by National Children's Alliance accreditation, Indiana Department of Child Services contracts, and forensic interview and supervised visitation capabilities. The merged entity reports annual reach of 2,269+ children, 2,287+ adults, and 1,635+ families, with 442+ child advocacy cases, 551+ forensic interviews, 925+ child safety education sessions, and 6,000+ home visiting hours. There is no proprietary technology platform; operations rely on standard community services infrastructure and a Wix-hosted website.

The business model is non-donor/non-grant hybrid. Revenue streams include individual, corporate, and foundation donations; federal and state government grants and contracts for child welfare, abuse prevention, and community health; and healthcare services revenue from community health center operations (medical, dental, behavioral health). Pricing for clinical services is not publicly disclosed, consistent with mission-driven, needs-based access. The go-to-market is direct community outreach and referral partnerships rather than traditional sales, supported by social media, community events (Annual Gala, Pinwheel Breakfast, Child Abuse Prevention Month), and grassroots engagement across the regional service area.

Name

CAPS

Legal name

Child and Parent Services, Inc.

Website

https://capselkhart.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

101–250 employees

Short description

CAPS & Maple City is a non-profit formed from the merger of Child and Parent Services (founded 1976) and Maple City Health Care Center, providing child welfare, family advocacy, and community health services to children, adults, and families across north central Indiana through multiple clinic locations and a mobile clinic.

Ownership category

akta.pro rank

Product category

Social Services and Community Health

NAICS

Individual and Family Services (6241), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Child Welfare, Foster Care & Adoption Services (BPAGAEAE), Community Centers & Neighborhood Support Services (BPAGAEAL), Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Child welfare services
• Family support programs
• Community health services
• Child abuse prevention
• Family advocacy services

Headquarters

HQ city

Elkhart

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations and Charitable Contributions: Non-profit organization funded primarily through donations from individuals, corporations, and charitable foundations to support child and family services programs.
2. Government Grants and Contracts: Federal and state funding for child welfare, abuse prevention, and community health services programs.
3. Healthcare Services Revenue: Revenue from community health center services including medical, dental, and behavioral health care provided at multiple clinic locations.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

CAPS & Maple City is a non-profit organization providing child welfare and family support services in north central Indiana, including child abuse prevention, family advocacy, forensic interviewing, home visiting, supervised visitation, and educational programs. Following the merger with Maple City Health Care Center, the organization also delivers accessible, community-based healthcare services including primary medical care, dental services, behavioral health, and a mobile clinic serving patients across Elkhart and Goshen regardless of ability to pay.

Product overview

CAPS & Maple City is a merged non-profit organization offering a comprehensive suite of community and clinical services for children and families in north central Indiana. The organization operates two main service divisions: CAPS (Child and Parent Programs) focusing on family support, child abuse prevention, and advocacy services; and Maple City Community Health Services providing accessible healthcare including primary care, dental services, and mobile clinic operations. Together they serve over 2,269 children, 2,287 adults, and 1,635 families annually through prevention-first programs including Center for Nurturing Families, Child and Family Advocacy Center, CASA, Healthy Families, Prevent 360, and supervised visitation services.

Differentiator

Problem solved

Functional benefit

Brands

• Center for Nurturing Families (CNF): Community services program focused on nurturing families
• Child and Family Advocacy Center (CFAC)
• Court Appointed Special Advocates (CASA)
• Fetal-Infant Mortality Review (FIMR)
• Healthy Families
• Nurturing Care Groups (NCG)
• Prevent 360
• Supervised Visits
• Maple City - Community Health Services

Products and services

• CAPS - Child and Parent Programs Community-based programs fostering healthy families and preventing child abuse, serving children and families in north central Indiana since 1976.
• Maple City Community Health Services Accessible, community-based health care services including primary care, dental services, behavioral health, and mobile clinic operations serving patients in the Goshen and Elkhart areas regardless of ability to pay.
• Center for Nurturing Families (CNF) Family support and nurturing programs providing services to strengthen family relationships and child welfare.
• Child and Family Advocacy Center (CFAC) Advocacy services for children and families, providing support and resources for those affected by abuse or neglect, operating under National Children's Alliance accreditation standards.
• Court Appointed Special Advocates (CASA) Volunteer advocacy program in which trained advocates represent the best interests of children in court proceedings.
• Fetal-Infant Mortality Review (FIMR) Review program analyzing fetal and infant mortality cases to improve community health outcomes.
• Healthy Families Early intervention and prevention program supporting healthy family development.
• Nurturing Care Groups (NCG) Community-based peer support groups focused on nurturing parenting skills and family connections.
• Prevent 360 Comprehensive child abuse prevention program taking a multi-faceted approach to protecting children.
• Supervised Visits Monitored visitation services ensuring child safety during family contact situations, conducted in coordination with the Indiana Department of Child Services.
• Home Visiting Services In-home family support services with over 6,000 home visiting hours delivered to families.
• Forensic Interviewing Specialized interview services for children in abuse cases, with 551+ interviews completed.

Quantifiable outcome

• 2,269+ children served, 2,287+ adults supported, 1,635+ families strengthened
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• National Children's AlliancecoreOthersNational association providing accreditation and standards for Children's Advocacy Centers. CAPS & Maple City's Child and Family Advocacy Center (CFAC) operates under these standards.
• CASA (Court Appointed Special Advocates)coreOthersCASA program provides trained volunteer advocates for children in the foster care system. CAPS hosts the local CASA program as part of its service offerings.
• CandidminorOthersNonprofit information aggregator formerly GuideStar. CAPS & Maple City holds Gold Transparency Seal demonstrating nonprofit accountability standards.
• Indiana Department of Child ServicescoreOthersState agency managing child welfare services. CAPS provides services including supervised visits and makes reports through the DCS hotline (in.gov/dcs/hotline/).

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Prevent Child Abuse America: National umbrella organization supporting local chapters and PINWHEEL prevention initiatives across the U.S. CAPS's Prevent 360 program and Pinwheel Breakfast align directly with this network's framework and advocacy position.
• Beacon Health System: Regional multi-hospital health system serving north central Indiana including Elkhart and Goshen. While broader in scope, it is the dominant health provider in CAPS & Maple City's service area and a key referral partner for its clinical and advocacy services.

Regional players

• Oaklawn Psychiatric Services: Northern Indiana-based behavioral health provider serving Elkhart and surrounding counties, including outpatient mental health and substance use services. Comparable to the behavioral health component of Maple City's clinical services.
• Boys & Girls Clubs of Elkhart County: Local youth development non-profit serving children in Elkhart County, focused on after-school programming, mentoring, and family support. Comparable in mission scope and target population to CAPS's prevention and youth services programs, though operating in a distinct vertical.

Direct peers

• HealthLinc: Federally Qualified Health Center operating multiple clinic locations across northern Indiana, providing primary medical, dental, and behavioral health services on a sliding-fee basis to underserved populations. Directly comparable to the Maple City Community Health Services arm of CAPS & Maple City in terms of clinical scope, target population, and geographic region.
• Goodwill Industries of Northern Indiana: Regional non-profit providing workforce development, family support, and community services across the same north central Indiana geography. Comparable as a similarly sized, donor- and grant-funded community services organization serving overlapping vulnerable populations in the region.
• Children's Advocacy Center of St. Joseph County: Adjacent Indiana Child Advocacy Center accredited by the National Children's Alliance, providing forensic interviews, child abuse prevention, and family advocacy services in South Bend. Closely comparable to CAPS's Child and Family Advocacy Center (CFAC) program and CASA offering.
• Easterseals Northern Indiana: Non-profit providing services to children and adults with disabilities and families in northern Indiana, including early intervention and family support. Comparable in mission and regional footprint to several CAPS programs serving vulnerable families and children.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubevimeo.com/user186197377
• Facebookfacebook.com/CAPSandMapleCity
• LinkedInlinkedin.com/company/caps-and-maple-city
• Instagraminstagram.com/capsandmaplecity
• Xx.com/capselkhart

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CAPS