DSM Group
DSM Group is a UK-based, privately held IT services provider founded in 1987, offering cloud, hosting, disaster recovery, workplace recovery, and managed IT services to national businesses from its water-cooled Peterborough data centre.
- Company typePrivate
- Founded1987
- HeadquartersPeterborough, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What DSM Group does
DSM Group is a privately held UK IT services provider headquartered at The Old Hangar in Peterborough, founded in 1987 by current CEO Mike Richardson. The company sells a bundled portfolio of IT services to UK national businesses, including cloud solutions, data backup, hosting and colocation, disaster recovery as a service (DraaS), workplace recovery (700 positions across 7 suites), unified communications, and ongoing managed IT support, complemented by bespoke digital transformation consultancy.
Underlying the portfolio is a purpose-built, water-cooled data centre that sources cooling from an on-site lake, roof, and borehole and uses USystems Ltd Rear Door Cooling technology to support loads exceeding 90 kW per rack without conventional air conditioning or refrigerants. Service delivery is supported by partner integrations with Microsoft, VMware, Veeam, Bitdefender, HP, and 3CX, and the company holds ISO 27001 and Cyber Essentials Plus certifications.
DSM operates a sales-led, quote-based B2B go-to-market, engaging enterprise customers directly via phone, email, and a client portal, with separate sub-brand websites (My Hosting Space, My Cloud Backup) extending its hosting and backup offerings. Revenue is generated through a mix of recurring managed services subscriptions, hosting and colocation contracts, and project-based professional services, though no revenue figures are publicly disclosed.
DSM Group firmographics
Firmographics- Name
- DSM Group
- Legal name
- DSM Group
- Website
- https://dsm-gb.co.uk
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- DSM Group is a UK-based, privately held IT services provider founded in 1987, offering cloud, hosting, disaster recovery, workplace recovery, and managed IT services to national businesses from its water-cooled Peterborough data centre.
- Ownership category
- akta.pro rank
DSM Group industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Remote Monitoring & Management (RMM) Services (BPAEABAA)
- akta.pro secondary industry
- Managed Colocation & Remote Hands Services (HDABACAD)
Keywords
Where DSM Group is headquartered
LocationHeadquarters
- HQ city
- Peterborough
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
DSM Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Ongoing managed services providing continuous IT support, monitoring, and management for client infrastructure. Includes cloud solutions, data backup, hosting, and unified communications services delivered on a recurring subscription basis.
- Professional Services: Consultancy and professional services for digital transformation, system design, implementation, and IT strategy. Provided on a project or engagement basis.
- Hosting & Colocation: Data centre hosting and colocation services providing physical rack space and infrastructure with water-cooled cooling. Sold per rack or unit configuration.
- Disaster Recovery as a Service (DraaS): End-to-end disaster recovery solutions ranging from basic IT support services to full DraaS implementation. Can be used independently or combined for comprehensive business continuity.
- Workplace Recovery: Recovery workspace facilities with fully configured positions available during business disruptions. Provides 700 positions across 7 suites.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
DSM Group product offering
Product offeringCore offering
DSM Group is a UK-based IT services specialist that delivers cloud solutions, data backup, hosting and colocation, disaster recovery as a service (DraaS), workplace recovery, unified communications, and managed IT support to national businesses. Services are underpinned by its proprietary green water-cooled data centre in Peterborough, which uses lake, roof, and borehole water sources with USystems Ltd Rear Door Cooling technology to support loads exceeding 90 kW per rack without conventional refrigerants.
Product overview
DSM Group operates as a unified IT services platform offering disaster recovery, IT support, and infrastructure services. The portfolio consists of Cloud Solutions, Data Backup, Hosting & Colocation, Disaster Recovery (DraaS), Workplace Recovery, and Unified Communications as core service offerings, complemented by Support & Managed Services and Professional Services. All infrastructure services are built upon DSM's proprietary green water-cooled data centre utilizing USystems Ltd Rear Door Cooling technology. The services work together to deliver scalable, always-on, low latency IT solutions across physical, cloud and hybrid environments for business continuity.
Differentiator
Problem solved
Functional benefit
Brands
- My Hosting Space: Dedicated data centre hosting website operated by DSM Group.
- My Cloud Backup
Products and services
- Cloud Solutions
Quantifiable outcome
- 700 fully configured workplace recovery positions across 7 suites
- +1 more outcomes
Companies that use DSM Group
Customer profileNamed customers3 records
Segments1 record
Ideal customer profiles1 record
DSM Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
DSM Group partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- VMwarecoreVMware Partner status for virtualization and cloud infrastructure technology integration. VMware is a core technology vendor for cloud solutions delivery.
- VeeamcoreVeeam Partner status for data backup and recovery software solutions. Core technology partner for disaster recovery as a service offerings.
- MicrosoftcoreMicrosoft Partner status for cloud solutions, productivity tools, and enterprise software integration (Azure, Microsoft 365, and related technologies).
- USystems LtdcoreUSystems Ltd provides Rear Door Cooling technology for DSM's green data centre, enabling 90+ kW per rack loads with water-based cooling. This is a critical infrastructure technology partnership.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
DSM Group competitors and assessment
Company assessmentDirect peers
- Kao Data: UK hyperscale-inspired colocation operator built around sustainability and high-density compute; comparable to DSM on the sustainability-led, high-density colocation positioning.
- Daisy Group: UK-headquartered managed IT services, cloud and communications provider serving national businesses; directly comparable to DSM as a similarly positioned UK MSP with colocation, cloud, and unified communications offerings.
- Pulsant: UK regional colocation and managed cloud provider operating multiple data centres; directly comparable to DSM's colocation and managed hosting services with the same UK-only enterprise customer focus.
- Six Degrees Group: UK-focused managed cloud, colocation and unified communications provider; comparable to DSM on geography, customer segment (UK mid-market/enterprise), and the bundled cloud + colocation + UC model.
- ANS Group: UK managed cloud and digital transformation provider; competes head-to-head with DSM in cloud solutions, managed services and DR/backup for UK enterprise and public-sector clients.
- Sungard Availability Services: Specialist in disaster recovery and workplace recovery services globally with UK operations; the closest direct competitor to DSM's DraaS and workplace recovery offerings.
- Stellium Datacenters: UK colocation provider targeting enterprise and carrier customers; relevant peer for DSM's hosting and colocation services within the UK market.
Broad incumbents
- Equinix (UK): Global colocation and interconnection incumbent with a substantial UK footprint; competing with DSM for enterprise colocation and hosting customers, but at a vastly larger scale and broader capability set.
- NTT Data (UK): Global IT services and data centre provider with UK data centre operations (formerly Gyron); broader incumbent alternative for enterprise clients evaluating DSM's managed services and hosting bundle.
- IBM (UK Managed Services): Global IT services incumbent offering managed infrastructure, DRaaS, and business continuity; overlaps with DSM's enterprise DR and managed services portfolio as a much larger alternative.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
DSM Group social profiles
Digital presenceDSM Group compliance and trust
Trust signalCompliance2 records
DSM Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
DSM Group leadership team
Management profileNumber of profiles
Profiles1 record
DSM Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DSM Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DSM Group
What does DSM Group do?
DSM Group is a UK-based IT services specialist that delivers cloud solutions, data backup, hosting and colocation, disaster recovery as a service (DraaS), workplace recovery, unified communications, and managed IT support to national businesses. Services are underpinned by its proprietary green water-cooled data centre in Peterborough, which uses lake, roof, and borehole water sources with USystems Ltd Rear Door Cooling technology to support loads exceeding 90 kW per rack without conventional refrigerants.
Is DSM Group a public or private company?
DSM Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DSM Group founded?
DSM Group was founded in 1987. It employs 11 to 50 people.
Where is DSM Group based?
DSM Group is headquartered in Peterborough, United Kingdom, in the Europe region.
How does DSM Group make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services, hosting & Colocation, disaster Recovery as a Service (DraaS) and workplace Recovery.
Who are DSM Group's main competitors?
Direct peers on record are Kao Data, Daisy Group, Pulsant, Six Degrees Group, ANS Group, Sungard Availability Services and Stellium Datacenters. Broad incumbents are Equinix (UK), NTT Data (UK) and IBM (UK Managed Services).
Does DSM Group have an API?
No public API is recorded for DSM Group.
What industry is DSM Group in?
DSM Group's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAA, Remote Monitoring & Management (RMM) Services, with a secondary code of HDABACAD, Managed Colocation & Remote Hands Services. Its NAICS code is 541513 and its SIC code is 7370.