Residential Resources

What Residential Resources does

Residential Resources, Inc. (legally WKS, Inc.) is a private, New Hampshire–domiciled human services organization founded in 1984 that provides person-centered residential and community support services to individuals with intellectual, developmental, and acquired disabilities. The organization operates across three states — New Hampshire (headquarters in Keene; regional office in Londonderry), Maine (Westbrook), and New York (Plattsburgh) — delivering services through 28 residential programs, 35 home provider arrangements, day programs, supported employment, and self-direction services. As of the latest reporting, the organization employs 570 staff supporting 503 individuals.

The service delivery model is exclusively labor-based: the company employs direct support professionals, program managers, quality assurance staff, and fiscal intermediary coordinators, with no proprietary technology platform, mobile application, or API. Operational tooling is limited to standard off-the-shelf software — Relias for training, UKG and ADP for HR/payroll, Emburse for expense management, and Theraps for clinical documentation. There is no evidence of AI/ML capability development, patents, or proprietary technology investment.

The business model is government-funded managed services. Revenue is derived from Medicaid waiver programs administered by state developmental disability agencies (NH DHHS, ME DHHS, NY OPWDD). Reimbursement is driven by individualized service plans, with payment rates set by state regulatory frameworks rather than commercial pricing. The organization is privately held with no disclosed external investment, ownership changes, or restructuring events in the available data.

Name

Residential Resources

Legal name

Residential Resources, Inc./WKS, Inc.

Website

https://resresources.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

251–500 employees

Short description

Residential Resources, Inc. is a private human services organization founded in 1984 that provides person-centered residential, home-based, day program, and supported employment services to 503 individuals with intellectual, developmental, and acquired disabilities across Maine, New Hampshire, and New York, funded through Medicaid waiver programs.

Ownership category

akta.pro rank

Product category

Disability and Human Services

NAICS

Residential Intellectual and Developmental Disability Facilities (62321), Services for the Elderly and Persons with Disabilities (624120), Other Residential Care Facilities (623990)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGACAG), Housing Transition & Supported Living Navigation (EDAKANAK)

Keywords

• Disability support services
• Residential programs
• Community-based support
• Supported employment
• Developmental disability services

Headquarters

HQ city

Keene

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government-Funded Disability Services: Residential Resources generates revenue through government-funded programs including Medicaid, state developmental disability services (OPWDD in New York, DHHS in Maine and New Hampshire). Services are provided under waiver programs and regulatory frameworks that govern payment for residential, day program, and supported employment services.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Residential Resources provides person-centered residential and community support services for individuals with intellectual, developmental, and acquired disabilities. Services are delivered through 28 residential programs, 35 home providers, day programs, supported employment, and self-direction services across Maine, New Hampshire, and New York. Service delivery is funded through Medicaid and state developmental disability agency waivers.

Product overview

Residential Resources, Inc. is a human services organization, not a technology product company. It provides person-centered residential and community support services for individuals with intellectual, developmental, and/or acquired disabilities. Services are delivered across three states (Maine, New Hampshire, and New York) through residential programs, community connections, and various support services. The organization does not offer a software-as-a-service product, platform, or technology offering.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Programs 24/7 staffed residential programs providing housing and daily living support for individuals with intellectual, developmental, and acquired disabilities across three states.
• Home Provider Network Network of 35 home providers delivering personalized in-home supports that enable individuals with disabilities to live independently in their own residences.
• Day Programs and Community Integration Day programs, supported employment, and community integration services that help participants develop skills, build relationships, and participate meaningfully in their communities.
• Supported Employment Employment support services that help individuals with disabilities obtain and maintain jobs in integrated community workplaces.
• Self-Direction Services Self-directed services that allow individuals with disabilities to direct their own supports and make choices about their care, including fiscal intermediary services.

Quantifiable outcome

• 570 employees supporting 503 individuals across 35 home providers and 28 residential programs

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators5 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Caregivers America:
• Dungarvin: Dungarvin is a national provider of residential, day, and supported employment services for individuals with intellectual and developmental disabilities. Its operating model (group homes, host homes, supported employment) and Medicaid waiver-funded revenue mix closely mirrors Residential Resources' structure.
• RHA Health Services: RHA Health Services operates residential, supported living, and day programs for individuals with intellectual and developmental disabilities across multiple U.S. states. It is comparable in mission, Medicaid-waiver revenue model, and operating footprint profile to Residential Resources.
• Penn-Mar Human Services: Penn-Mar provides residential, in-home, day program, and supported employment services for adults with intellectual and developmental disabilities, primarily in Pennsylvania and Maryland. Its service mix and Medicaid/OLTL funding model are directly analogous to Residential Resources' operations.
• Merakey: Merakey is a nonprofit human services provider offering residential, day, behavioral health, and supported employment services for individuals with intellectual, developmental, and behavioral health needs. Its operating model, mission, and Medicaid funding mix closely align with Residential Resources' service profile.

Broad incumbents

• Help at Home: Help at Home is a large personal care services provider serving individuals with intellectual and developmental disabilities and aging populations under Medicaid HCBS waivers. Its waiver-funded, community-based service model is comparable to Residential Resources' mission and customer base.
• BrightSpring Health Services: BrightSpring is a large publicly traded home and community-based services provider including IDD/behavioral health services. It overlaps with Residential Resources in residential and HCBS delivery for individuals with intellectual and developmental disabilities across multiple states, though at significantly greater scale and breadth.
• Bayada Home Health Care: Bayada provides home health and personal care services including for adults with disabilities across many U.S. states. While broader in scope, it overlaps with Residential Resources' home-based and self-directed service offerings for the IDD population.
• Sevita Health (formerly The MENTOR Network): Sevita is one of the largest U.S. providers of community-based services for individuals with intellectual and developmental disabilities, operating group homes and day programs across many states. It directly competes with Residential Resources in IDD residential and day services delivery models.

Regional players

• The Arc: The Arc is a national nonprofit with state and local chapters providing advocacy, residential, day program, and supported employment services for individuals with intellectual and developmental disabilities. Local Arc chapters in NH, ME, and NY directly compete with Residential Resources in the same geographies.

Market position

Competitive moat4 records

Customer concentration

• Facebookfacebook.com/ResidentialResources
• LinkedInlinkedin.com/company/residential-resources
• Instagraminstagram.com/residential_resources_inc
• Xx.com/resresources

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Residential Resources