What Forwerts does

Forwerts is a privately-held German digital consulting firm headquartered in Frankfurt am Main with a secondary operational location in Heilbronn and a network of six group locations across Germany. Founded in 2013, the firm specializes in user experience (UX) and customer experience (CX) consulting, offering a portfolio of service engagements including Next Gen Product Development, Agentic Digital Product Development, Headless Frontend for digital service platforms, Digital Ecosystem Development, and UX Management Enablement & Integration. The firm reports more than 45 UX experts and over 275 completed DX/UX projects since inception, targeting complex B2B and B2C digital transformation work for enterprise and mid-market clients.

The customer base is diversified across at least eight verticals — financial services/banking, energy/utilities, manufacturing/automotive, telecommunications, transportation/logistics, insurance, retail/services, and foodservice/wholesale — with named reference customers including Sparkasse, Sachsen Energie, RUV, Deutsche Bahn, Stadtwerke Münster, EVM, EBM Papst, Porsche, Daimler, and 1&1. Revenue is generated entirely through project-based professional services engagements with multi-year contracts; pricing is quote-based and not publicly disclosed. GTM is sales-led, leveraging direct enterprise engagement, content marketing (a proprietary "Designing Tomorrow" book series, a Rheinwerk Verlag publication on agile IT project management, and an online Fachartikel library), and design awards (Red Dot, iF Design, German Design Award, UX Design Award) as credibility signals.

Differentiation rests on a talent pool of cross-industry UX experts, repeated international design-award recognition, ISO 9001 certification (2021) and EcoVadis sustainability medal (2025), and the embedding of UX management enablement into client organizations. The firm operates exclusively within Germany with no disclosed international footprint, has no parent company, has raised no external funding, and does not disclose revenue figures.

Name

Forwerts

Legal name

forwerts

Website

https://forwerts-interactive.de

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Forwerts is a privately-held German digital consulting firm (Frankfurt/Heilbronn) offering UX/CX strategy, design, and digital transformation services to enterprise clients across banking, energy, automotive, telecommunications, transportation, and insurance, with 45+ UX experts across six group locations.

Ownership category

akta.pro rank

Headquarters

HQ city

Heilbronn

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Consulting & Professional Services: DX/UX consulting, strategy, and design services for complex digital transformation projects. Revenue generated through project-based engagements with enterprise and mid-market clients across multiple industries.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Forwerts is a German digital consulting firm offering UX/CX strategy, digital product design, and digital transformation services for complex B2B and B2C projects. Its core offerings include next-generation product development, AI-powered agentic digital product development, headless frontend development for service platforms, digital ecosystem development, and UX management enablement, delivered through project-based consulting engagements.

Product overview

Forwerts is a UX/CX digital consulting and strategy firm offering a portfolio of service offerings focused on digital experience transformation. The core services include Next Gen Product Development, Agentic Digital Product Development (AI-powered), Headless Frontend development, Digital Ecosystem Development, and UX Management Enablement. These are complemented by knowledge resources including the forwerts publication series and magazine. The company operates as a unified service practice rather than a software platform with discrete commercial products, serving clients across industries including finance, energy, automotive, telecommunications, and retail.

Differentiator

Problem solved

Functional benefit

Products and services

• Next Gen Produktentwicklungen (Next Gen Product Development) Strategic roadmap and development services for next-generation digital products, guiding enterprise clients through digital transformation.
• Agentic Digital Product Development AI-powered product development service positioning artificial intelligence (KI) as the engine driving product development processes for enterprise clients.
• Headless Frontend digitaler Serviceplattformen Flexible, fast, user-centric headless frontend development consulting for digital service platforms.
• Entwicklung Digitale Ökosysteme (Digital Ecosystem Development) Development of digital ecosystems providing networked experiences for sustainable business growth.
• UX Management Enablement & Integration Transforming client design teams into product engines through UX management enablement and team integration consulting.

Named customers10 records

Segments7 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature4 records

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Elephant: Hamburg-based digital agency offering UX/UI design, digital strategy, and product development for mid-market and enterprise German clients; comparable size and service scope.
• Ustwo: Digital product studio focused on UX design, product strategy, and end-to-end product development for enterprise and consumer clients; comparable in service mix and design-led positioning.
• Scholz & Volkmer: Wiesbaden-based digital agency specializing in UX design, brand experience, and digital transformation for German enterprise clients; near-direct overlap with Forwerts' service model and customer profile.
• denkwerk: Cologne-based digital agency offering UX/CX strategy, design, and implementation for enterprise clients across multiple verticals; directly comparable in size, service portfolio, and German-market focus.
• Huge: Global digital agency specializing in UX design, brand experience, and product innovation for large enterprises; comparable service offering but operating at materially larger scale and global footprint.
• Nexum: Cologne-based digital consultancy offering strategy, UX/design, and technology implementation across the DACH region; similar full-stack delivery model targeting enterprise transformation programs.
• SinnerSchrader (Accenture Song): Hamburg-rooted digital agency historically focused on UX, CX, and digital product development for European enterprises, now part of Accenture Song; comparable service DNA but with significantly larger global backing.
• Diconium: Stuttgart-based digital consultancy specializing in digital transformation, UX, and platform engineering for European OEMs and enterprises; strong overlap in automotive and manufacturing verticals.

Broad incumbents

• IDEO: Global design and innovation consultancy operating across a much broader portfolio of design, innovation, and strategy services; comparable in UX/design capabilities but at a different scale and breadth.
• Frog (Capgemini Engineering): Global design and engineering consultancy now part of Capgemini, offering product design, UX, and digital transformation services to large enterprises; comparable in design-led methodology, with far greater scale and integration depth.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/forwertsgang
• LinkedInlinkedin.com/company/forwerts-interactive-gmbh

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Forwerts