What Cypress Grove Technologies does

Cypress Grove Technologies is a privately held managed IT services provider (LLC, founded 2013, 11-50 employees) headquartered in Albertson, New York, with an additional office in Manhattan. The firm delivers subscription-based managed IT infrastructure, multi-layered cybersecurity, business continuity, infrastructure design and deployment, and compliance guidance to professional services firms—primarily law firms, financial advisory practices, and healthcare-adjacent businesses in New York with 25 to 100 employees—at the stage where regulatory exposure becomes a direct threat to operations.

The company's service architecture is organized around four pillars (Risk Mitigation, Business Continuity, Infrastructure Design & Deployment, and Compliance & Regulation) supported by capabilities including IT helpdesk, 24/7 tech monitoring, Security Posture Management, email hosting and security, immutable cloud backup, physical access control, enterprise surveillance, networking, VoIP, and conference room A/V. A more recently introduced branded suite, Cypress Canopy (comprising Canopy Send, Canopy Guard, and Canopy Sign), points toward the early stage of productization beyond pure services. The platform is delivered as a managed service rather than a self-serve SaaS product, and the firm emphasizes a structured onboarding process (Discovery, Ramp-up, Fine-Tuning, Full Support) intended to make IT transitions invisible to client staff. Underlying technology is assembled from more than 20 third-party partnerships spanning Cisco/Meraki, Microsoft, Dell, Huntress, N-able, Clio, SmartAdvocate, Nextiva, Verizon, and APC.

Revenue is generated through recurring annual managed service contracts (with a 30-day pro-rated cancellation window) plus pass-through hardware sales and one-time third-party software license resales. Go-to-market is sales-led: enterprise field sales targeting law firms and other professional services firms, supplemented by inside sales consultation via phone (516-444-3434) and website forms, with top-of-funnel demand supported by the 'Cypress Signals' educational blog and newsletter. Customer testimonials and reference quotes are drawn almost exclusively from the legal vertical, underscoring law firms as the firm's center of gravity despite stated cross-vertical ambitions.

Name

Cypress Grove Technologies

Legal name

Cypress Grove Technologies LLC

Website

https://cypressgrove.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Cypress Grove Technologies is a privately held managed IT services provider in New York delivering subscription-based managed IT, cybersecurity, business continuity, and compliance support primarily to law firms and other regulated professional services firms with 25-100 employees.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cybersecurity Operations Outsourcing (SOC / SecOps) (BPAEAMAG)

akta.pro secondary industries

Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Network Architecture & Design Services (BPAEAEAA), Strategy & IT Advisory (BPAEAAAA)

Keywords

• Managed IT services
• Network security
• Business continuity
• IT infrastructure
• Compliance services

Headquarters

HQ city

Albertson

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT services for professional services firms including risk mitigation, business continuity, infrastructure design, and compliance services. Revenue is generated through ongoing service contracts with annual billing options and pro-rated refunds for early cancellations within 30 days.
2. Equipment & Hardware Sales: Sale of equipment and hardware recommended to clients. Full refunds available within 30 days for equipment in original packaging. Refurbished or used equipment warranted for 6 months.
3. Third-Party Software Sales: Sale of third-party software licenses pursuant to company recommendations. Full refunds available within 30 days with original packaging.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Cypress Grove Technologies delivers recurring managed IT services for professional services firms, covering risk mitigation, business continuity, infrastructure design and deployment, and compliance with NY SHIELD Act, DFS Part 500, HIPAA, FINRA and SEC frameworks. The firm also resells partner hardware and third-party software, runs a 24/7 helpdesk, and provides cybersecurity, cloud backup, and physical access control capabilities under a multi-layer security model.

Product overview

Cypress Grove Technologies is an IT managed services provider serving professional service firms (legal, financial, healthcare-adjacent) in the New York area. Its offering is organized around four core service areas — Risk Mitigation, Business Continuity, Infrastructure Design & Deployment, and Compliance & Regulation — delivered through a portfolio of technical capabilities (IT Helpdesk, Cyber Security, Governance & Compliance, Tech Monitoring, Security Posture Management, Email Hosting & Security, Cloud Backup, Enterprise Surveillance Systems, Physical Access Control, Private Secure Web Hosting, Office Technology Moves, Private/Public Cloud/Data Center, Technology Planning, VoIP & Communication Platforms, Conference Room A/V Solutions, Enterprise Wired/Wireless Networking). The company also references a Cypress Canopy Suite comprising Canopy Send, Canopy Guard, and Canopy Sign, though no separate product pages or details for these are available. The overall product is a managed-services platform, not a single SaaS product.

Differentiator

Problem solved

Functional benefit

Products and services

• Risk Mitigation Managed Risk Mitigation service that reduces potential financial loss and protects the firm's reputation; delivers Security Posture Management to proactively identify and close misconfigurations, policy drift and vulnerabilities before exploitation. Designed for professional services firms that need to keep sensitive client data secure.
• Business Continuity Business Continuity service that implements redundant internet connections and failover phone systems to remove single points of vulnerability and avoid lost productivity from downtime. Aimed at professional services firms whose operations cannot tolerate technology outages.
• Infrastructure Design & Deployment Infrastructure Design and Deployment service that provisions future-ready technology and provides a white-glove process for office moves, hardware refreshes and scale-out. Targets growing professional services firms that need an underlying technology platform capable of supporting headcount and revenue expansion.
• Compliance & Regulation Compliance and Regulation service that aligns client technology with NY SHIELD Act, NYS DFS Part 500, HIPAA, FINRA and SEC frameworks and supports completion of insurance questionnaires to obtain the best coverage rates. Intended for regulated professional services firms.
• Cypress Canopy Suite Cypress Canopy Suite — a branded product suite referenced on the Cypress Grove website that includes Canopy Send, Canopy Guard, and Canopy Sign. Detailed product pages and descriptions for the individual Canopy products are not available on the source website.
• Equipment & Hardware Sales Sale of recommended equipment and hardware to client professional services firms, sourced from partners such as Dell Technologies, Cisco Meraki, HP/Poly and APC by Schneider Electric. Full refunds are available within 30 days for equipment in original packaging, and refurbished or used equipment carries a 6-month defect warranty.
• Third-Party Software Resale Resale of third-party software licenses pursuant to Cypress Grove's recommendation, covering Microsoft, Adobe, Huntress, N-able, Libraesva, Enzoic, AutoElevate by CyberFox, Clio, SmartAdvocate, Nextiva, Vonage and others. Full refunds are available within 30 days when returned in original packaging with all media and manuals.

Quantifiable outcome

• $5,000/hour cost of downtime for $10M revenue firm; $10,000/hour for $20M practice
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

13 partnerships are on record, tiered core.

• Cisco MerakicoreTechnology or IntegrationTechnology partner providing networking equipment and cloud-managed IT solutions for professional environments.
• CiscocoreTechnology or IntegrationNetworking and infrastructure technology partner enabling enterprise-grade connectivity solutions.
• Dell TechnologiescoreTechnology or IntegrationHardware partner providing enterprise computers, servers, and infrastructure solutions.
• MicrosoftcoreTechnology or IntegrationTechnology partner for productivity software, cloud services, and enterprise solutions.
• HP/PolycoreTechnology or IntegrationHardware partner for professional printing and video conferencing equipment.
• HuntresscoreTechnology or IntegrationCybersecurity partner providing managed detection and response for endpoint protection.
• N-ablecoreTechnology or IntegrationRemote monitoring and management (RMM) platform partner for IT service delivery.
• AxiscoreTechnology or IntegrationEnterprise surveillance and security camera solutions partner.
• CliocoreTechnology or IntegrationLegal practice management software integration partner for law firm clients.
• SmartAdvocatecoreTechnology or IntegrationLegal case management software integration partner.
• NextivacoreTechnology or IntegrationVoIP and business communications platform partner.
• VerizoncoreTechnology or IntegrationInternet connectivity and telecommunications services partner for redundant internet connections.
• APC by Schneider ElectriccoreTechnology or IntegrationPower protection and UPS solutions partner for business continuity.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Others

• N-able: Provider of the remote monitoring and management (RMM) platform that Cypress Grove explicitly partners with. An upstream technology vendor in the MSP ecosystem rather than a direct competitor.
• ConnectWise: PSA/RMM and cybersecurity platform provider serving the MSP ecosystem. Functions as an enabling technology vendor for managed service providers like Cypress Grove rather than a direct service competitor.

Direct peers

• Dataprise: Mid-market and enterprise managed IT services and cybersecurity provider across the U.S. Closely comparable to Cypress Grove in service mix (managed IT, security, compliance) and subscription-based delivery, though operating at significantly larger scale.
• LightEdge: Managed IT, cloud, and security services provider with colocation capabilities. Comparable in delivering infrastructure management, backup, and security services to regulated business customers.
• TekStream Solutions: IT managed services and systems integration provider serving enterprise and mid-market clients. Comparable in managed-services delivery model and infrastructure/security capabilities.
• Corsica Technologies: Managed IT and cybersecurity provider focused on regulated and mid-market businesses. Comparable to Cypress Grove in combining managed services with security posture management and compliance advisory for professional firms.
• Convergent Technologies: Managed IT and technology consulting firm focused on professional services and SMB clients. Comparable in delivering outsourced IT management, security, and infrastructure design to regulated professional firms.
• Net Friends: Managed IT services firm targeting small and mid-sized professional businesses. Comparable in offering subscription-based IT support, security, and helpdesk services to clients in the 25–100 employee range.

Broad incumbents

• Accenture: Global IT services and consulting giant with broad security and managed-services practices. Operates adjacent to Cypress Grove's space at vastly larger scale, providing strategic and managed IT services to regulated industries.
• Kyndryl: Global enterprise managed infrastructure services provider. Overlaps with Cypress Grove's infrastructure and security managed-services offerings but serves large multinational clients rather than 25–100 employee professional firms.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cypress Grove Technologies