Helen Newberry Joy Hospital

What Helen Newberry Joy Hospital does

Helen Newberry Joy Hospital (HNJH) is a privately held, independent, DNV-accredited Critical Access Hospital headquartered in Newberry, Michigan, serving Luce County and Michigan's Eastern Upper Peninsula since 1965. The integrated delivery system operates a 25-bed acute inpatient unit, a 24/7 Level 4 trauma Emergency Department, four Rural Health Clinics (Gibson Family Health Clinic, Manistique Lakes Family Clinic, West Mackinac Health Clinic, Eckerman Health Clinic), a 39-bed long-term care facility (Golden Leaves Living Center), and ancillary outpatient services spanning diagnostic imaging (CT, MRI, mammography, nuclear medicine, ultrasound, DEXA, echocardiography), a Joint Commission and AABB-accredited laboratory, an AASM-accredited Sleep Center, oncology-certified infusion and chemotherapy, surgical and orthopedic services, a Coumadin Clinic, rehabilitation, wound care, behavioral health, and a Curtis Gym & Wellness Center.

The hospital's technology stack is built on third-party platforms rather than proprietary infrastructure: MidMichigan Health's MyChart portal and MyCareCorner for patient access, the healow mobile app, HealthPay24 for payments, FormFox for occupational drug testing, Press Ganey for satisfaction surveys, and the Upper Peninsula Telehealth Network for video-based specialty consults. Revenue is generated through fee-for-service acute care, outpatient clinic visits, long-term care per diem, wellness memberships, and ancillary services; reimbursement is anchored by cost-based Medicare (CAH designation), Medicaid, and a mix of commercial payers (Blue Cross, Cigna, Humana, UHC, Upper Peninsula Health Plan), with a sliding-fee financial assistance program for uninsured patients. The hospital is governed by a community Board of Trustees (Chair Nathan Neeb) and led by CEO Helen Johnson.

Name

Helen Newberry Joy Hospital

Legal name

Helen Newberry Joy Hospital

Website

https://hnjh.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

251–500 employees

Short description

Helen Newberry Joy Hospital is a privately held, DNV-accredited Critical Access Hospital serving Luce County and Michigan's Eastern Upper Peninsula since 1965, operating a 25-bed acute unit, four rural health clinics, a 39-bed long-term care facility, and visiting specialty physician services.

Ownership category

akta.pro rank

Product category

Rural Critical Access Hospital Services

NAICS

General Medical and Surgical Hospitals (62211), Outpatient Care Centers (6214), Offices of Physicians, Mental Health Specialists (621112)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Nursing & Personal Care Facilities (8050), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA)

akta.pro secondary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

Keywords

• Rural critical access hospital
• Diagnostic imaging services
• Long-term skilled nursing care
• Telemedicine specialty clinic
• Swing bed rehabilitation

Headquarters

HQ city

Newberry

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Hospital Services: Inpatient and outpatient medical/surgical care, emergency department (Level 4 trauma), swing bed program for post-acute recovery
2. Community Clinic Services: Rural Health Clinic services across 4 locations serving communities across four counties; completed 31,876 patient encounters in 2018
3. Long-Term Care (Golden Leaves Living Center): 39-bed skilled nursing facility providing around-the-clock care with rehabilitation therapy services
4. Wellness Center Memberships: Curtis Gym & Wellness Center offering fitness memberships and equipment access
5. Specialty Clinic Services: Over 30 visiting specialty physicians providing allergy, cardiology, orthopedics, podiatry, and other specialties
6. Financial Assistance Program: Discounted/sliding fee schedule based on family size and income; no one denied access due to inability to pay

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Helen Newberry Joy Hospital is a Critical Access Hospital delivering inpatient and outpatient medical/surgical care, 24/7 emergency and Level 4 trauma services, swing bed post-acute care, and a 39-bed skilled nursing facility through its main Newberry campus and four rural health clinics. It supplements core hospital services with advanced diagnostic imaging, an AASM-accredited sleep center, outpatient infusion/chemotherapy, behavioral health, rehabilitation, on-site pharmacy and Coumadin Clinic, specialty clinics staffed by visiting physicians, telemedicine, massage therapy, and a community wellness center.

Product overview

Helen Newberry Joy Hospital & Healthcare Center is a DNV-accredited Critical Access Hospital offering a comprehensive, integrated healthcare system. The hospital operates as the central facility with four community clinics (Gibson Family Health Clinic, Manistique Lakes Family Clinic, West Mackinac Health Clinic, and Eckerman Health Clinic) providing primary care. Specialized services include Diagnostic Imaging, Laboratory, Surgical Services, Behavioral Health, Infusion & Chemotherapy, Rehabilitation Services (PT/OT/Speech), Sleep Center, Specialty Clinic with visiting specialists, Telemedicine, Wound Care, and Pharmacy including an on-site Coumadin Clinic. Long-term care is provided through Golden Leaves Living Center (39-bed facility). Additional wellness services include Massage Therapy and Curtis Gym & Wellness Center. The hospital also operates a Swing Bed Program for post-acute recovery and provides community education through nurse aide training, CPR/ACLS/PALS courses, and health career scholarships. Patient access is facilitated through MyChart and MyCareCorner third-party portals with mobile access via the healow app.

Differentiator

Problem solved

Functional benefit

Brands

• Gibson Family Health Clinic: Family health clinic located within HNJH offering same-day appointments and walk-ins
• Manistique Lakes Family Clinic
• West Mackinac Health Clinic
• Eckerman Health Clinic
• Golden Leaves Living Center
• Curtis Gym & Wellness Center

Products and services

• Helen Newberry Joy Hospital & Healthcare Center (Critical Access Hospital) DNV-accredited 25-bed Critical Access Hospital providing inpatient, outpatient, surgical, and emergency services for rural Eastern Upper Peninsula residents.
• Gibson Family Health Clinic Family health clinic within the HNJH main campus in Newberry offering same-day appointments and walk-ins daily including weekends and holidays; part of the Patient-Centered Medical Home network.
• Manistique Lakes Family Clinic Family health clinic in Curtis, MI providing healthcare services for the entire family from infants to elderly.
• West Mackinac Health Clinic Family health clinic in Engadine, MI offering healthcare services for the entire family.
• Eckerman Health Clinic Conveniently located clinic on M-28 between Newberry and The Soo, with walk-ins welcome and appointments available.
• Emergency Department (Level 4 Trauma) 24/7 Emergency Department with Level 4 trauma designation, staffed with specially trained emergency physicians and nursing staff.
• Swing Bed Program Hospital-based skilled care providing a bridge between acute hospital care and return home, primarily for Medicare patients recovering from stroke, heart disease, joint replacements, respiratory issues, and extended antibiotic IV therapy.
• Behavioral Health Program Team-based mental health services including individual psychotherapy, family therapy, psychiatric medications, dual-diagnosis treatment, and a Collaborative Care Program supported by a consulting psychiatrist.
• Diagnostic Imaging Department Advanced Diagnostic Imaging Suite offering CT, MRI, mammography, nuclear medicine, ultrasound, echocardiography, DEXA bone density, X-ray, and CT/Ultrasound-guided biopsy.
• Infusion & Chemotherapy Outpatient infusion therapy including chemotherapy, antibiotics, blood transfusions, and immunoglobulin administered by Oncology Nursing Society certified RNs.
• Laboratory Services Full-service Joint Commission- and AABB-accredited laboratory open 24 hours a day for in-patient, out-patient, and emergency testing.
• Golden Leaves Living Center 39-bed long-term care skilled nursing facility providing around-the-clock quality care, activities, rehabilitation therapy, and end-of-life comfort care.
• Pharmacy Services Hospital pharmacy open seven days a week, staffed by pharmacists and pharmacy technicians ensuring patient medication safety.
• Coumadin Clinic Anticoagulation clinic providing pharmacist-managed monitoring of anticoagulant medications including Coumadin (Warfarin) with finger-stick INR testing and dose adjustment.
• Rehabilitation Services Physical therapy, occupational therapy, and speech therapy services for injury recovery, post-surgical rehabilitation, stroke recovery, and vestibular/balance therapy.
• Surgical Services General, orthopedic, eye, and podiatric surgery including arthroscopy, hernia surgery, cataract surgery, and joint replacements performed by board-certified visiting surgeons from the Petoskey Surgeons Group and other partners.
• Sleep Center AASM-accredited sleep diagnostics center performing polysomnography studies for sleep apnea, narcolepsy, insomnia, restless leg syndrome, and other sleep disorders.
• Specialty Clinic Multi-specialty clinic hosting over 30 visiting specialists from Marquette, Petoskey, Sault Ste. Marie, St. Ignace, and Iron Mountain, including cardiology, orthopedics, neurology, podiatry, allergy, and urology.
• Telemedicine Services Video-based telehealth consultations with out-of-area healthcare providers as part of the Upper Peninsula Telehealth Network, using patient exam cameras and electronic stethoscopes coordinated by an RN.
• Curtis Gym & Wellness Center Fitness center in Curtis, MI offering exercise equipment, body composition testing, and membership access for community wellness.
• Wound Care Services Specialized treatment for chronic non-healing wounds including diabetic wounds, surgical wound dehiscence, and radiation-related skin damage.
• Massage Therapy Therapeutic massage services including deep tissue, relaxation, hot stone, and seated chair massage offered through the Rehabilitation Services Department.

Quantifiable outcome

• 31,876 patient encounters completed in 2018 across four clinic locations
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Greater Michigan Accountable Care Organization (ACO)coreStrategic or Co-development PartnerActive participant in Greater Michigan ACO and Population Health initiatives; Patient-Centered Medical Home designation for Newberry and Curtis clinics through this partnership
• Upper Peninsula Telehealth NetworkcoreTechnology or IntegrationMember of network enabling telemedicine consultations with out-of-area healthcare providers using specialized exam tools including patient exam cameras and electronic stethoscopes
• DNV GL - HealthcarecoreOthersAnnual accreditation program integrating ISO 9001 Quality Management System with CMS Conditions of Participation; unique approach to hospital accreditation driving continuous improvement
• The Joint CommissioncoreOthersLaboratory Accreditation program maintaining Gold Seal of Approval for over 25 years; two-year accreditation cycle for hospital laboratories
• Press GaneyminorStrategic or Co-development PartnerPatient satisfaction survey partnership for hospital patients; mailed surveys gathering feedback on recent hospital stays to improve care experience
• MidMichigan Health (MyChart)coreTechnology or IntegrationPatient portal platform (MyChart) enabling access to appointments, lab results, medications, medical records, billing, and messaging; mobile app via healow with practice code EIEIAD
• American Academy of Sleep Medicine (AASM)coreOthersSleep Center accreditation since 2011; comprehensive sleep study diagnostics for various medical concerns including sleep apnea, narcolepsy, and insomnia
• Petoskey Surgeons GroupcoreChannel Partner/ Reseller/ DistributorVisiting surgeons (Kevin Markham MD, Michael S. Martin MD, Andrea R. Parsons DO, Andrew N. Hollenbeck MD, Jennifer M. Kiel DO) providing orthopedic and general surgery services at HNJH
• Northern EyeminorChannel Partner/ Reseller/ DistributorRobert Currier, DO providing ophthalmology services at Northern Eye location in Newberry

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• McLaren Northern Michigan: Regional referral hospital in Petoskey, Michigan (one of the towns sending visiting specialists to HNJH). Acts as an upstream referral destination for UP patients and as the source of several of HNJH's visiting specialty physicians.
• Munson Healthcare Grayling Hospital: Community hospital within the larger Munson Healthcare system in northern Michigan. Comparable in offering multi-specialty community hospital services but is part of a much larger integrated delivery network.

Direct peers

• Schoolcraft Memorial Hospital: Critical Access Hospital in Manistique, Michigan (Schoolcraft County, Eastern UP). Comparable rural CAH model with inpatient beds, rural health clinic, long-term care, and visiting specialist programs serving a small UP population.
• Munising Memorial Hospital: Critical Access Hospital in Munising, Michigan (Alger County, Eastern UP). Closely comparable as a small CAH offering inpatient, ED, outpatient, and visiting-specialty services to a similar rural UP population.
• Mackinac Straits Health System: Critical Access Hospital system serving the eastern Upper Peninsula (St. Ignace area) with inpatient care, rural health clinics, and a long-term care facility. Directly comparable as a Michigan UP CAH of similar scale with mixed hospital/clinic/skilled-nursing service lines.
• Aspirus Iron River Hospital & Clinics: Critical Access Hospital in Iron River, Michigan (Western UP), part of Aspirus Health. Comparable rural CAH with inpatient, ED, outpatient, and ancillary services for a similar small-market rural population.
• Baraga County Memorial Hospital: Critical Access Hospital in L'Anse, Michigan (Baraga County, Western UP). Comparable small rural CAH operating hospital, clinic, and long-term care services for an isolated UP community.

Regional players

• Aspirus Keweenaw: Critical Access Hospital in Laurium, Michigan (Keystone/Keweenaw area, Western UP). Comparable small rural CAH within the Aspirus system serving an isolated UP community, with overlapping telehealth and visiting-specialty models.
• Dickinson County Healthcare System: Community hospital system serving Iron Mountain and the central UP, covering similar geography and patient population. Comparable as a regional UP provider with broader inpatient capacity than HNJH but overlapping service area.

Others

• Upper Peninsula Health Plan: Regional Medicaid health plan accepted by HNJH. Adjacent ecosystem participant — not a competitor but a payer partner central to the Michigan UP rural healthcare delivery model that HNJH operates within.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCLh1O8WysrFUQsez6KqJW-g
• Facebookfacebook.com/helennewberryjoy
• LinkedInlinkedin.com/company/helen-newberry-joy-hospital-healthcare-center

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Helen Newberry Joy Hospital