Form 10 Group
Form 10 Group is a privately held Tampa-based precision IT logistics provider founded in 2004, delivering hardware deployment, managed field services, depot repair, and service desk support to government agencies, educational institutions, and commercial customers across 40 U.S. states.
- Company typePrivate
- Founded2004
- HeadquartersTampa, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Form 10 Group does
Form 10 Group, Inc. is a privately held precision IT logistics provider founded in 2004 and headquartered in Tampa, Florida, by two United States Air Force Academy graduates, Michael Banks and Eric Anderson. The company delivers a portfolio of five interconnected services: Deployment Operations (large-scale hardware installations and route-planned rollouts), Managed IT Field Services (on-site technician support), Enterprise Services (warehousing, depot repair, and supply-chain management across 35,000 sq-ft facilities in five cities), Service Desk (U.S.-based call center with AI-assisted ticket resolution), and Repair Depot (advance replacement, warranty repair, and 3D-printed obsolete parts). Service delivery is unified by a ServiceNow ITSM platform integrated with Dialpad communications, Microsoft Intune device management, and Microsoft Entra ID, with a proprietary deployment scheduling tool providing customer-facing visual project plans.
The company serves government identity verification agencies, federal/state/local government, K-12 and higher education, and commercial customers including retailers and healthcare systems. Its primary customer verticals are State DMVs, Departments of Public Safety, and tax administration agencies requiring secure handling of citizen PII. Notable engagements include a 20-year partnership with SICPA operating California's cigarette tax stamp program, a 10+ year Texas DPS deployment covering 240 offices, and field service for Florida DHSMV's 3,500 signature pads. Revenue is generated through managed services contracts, project-based professional services engagements, depot repair fees, and staff augmentation, all priced on a quote/contract basis rather than published rates.
Go-to-market combines direct enterprise sales with channel leverage through Carahsoft (Master Government Aggregator for public sector via NASPO ValuePoint and OMNIA Partners), TD SYNNEX, BlueStar, and SHI. The company holds SOC 2 Type 2, ISO/IEC 27001:2022, federal SDVOSB, and multiple state veteran-owned certifications, alongside an EcoVadis Silver sustainability rating at the 92nd percentile. Form 10 employs over 100 staff, operates in 40 states, and has grown entirely through organic reinvestment with no disclosed external funding.
Form 10 Group firmographics
Firmographics- Name
- Form 10 Group
- Legal name
- Form 10 Group, Inc.
- Website
- https://form10.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Form 10 Group is a privately held Tampa-based precision IT logistics provider founded in 2004, delivering hardware deployment, managed field services, depot repair, and service desk support to government agencies, educational institutions, and commercial customers across 40 U.S. states.
- Ownership category
- akta.pro rank
Form 10 Group industry classification
Industry- Product category
- IT Field Services and Deployment Logistics
- NAICS
- Computer Facilities Management Services (541513), Electronic and Precision Equipment Repair and Maintenance (81121)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Field Services & Onsite Support (Dispatch/Break-Fix) (BPAEAJAE)
- akta.pro secondary industries
- IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
Keywords
Where Form 10 Group is headquartered
LocationHeadquarters
- HQ city
- Tampa
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Form 10 Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Managed IT Services: Ongoing managed IT field services including ITSM, depot repair services, enterprise hardware solutions, and end-user support delivered through service desk and field technicians.
- IT Deployment Services: One-time deployment and configuration services for complex hardware installations including device prep, configuration, kitting, and large-scale statewide deployments.
- Repair Depot Services: Warranty repair, out-of-warranty repair, and advance replacement services for printers and IT devices. Includes parts procurement and refurbishment.
- Service Desk Operations: U.S.-based call center providing incident management, problem management, and service request management. Includes follow-the-sun support across North America.
- Staff Augmentation: Providing qualified personnel including field technicians and support staff to government and commercial customers on contracted basis.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Form 10 Group product offering
Product offeringCore offering
Form 10 Group delivers precision IT logistics services spanning complex hardware deployment, managed IT field services, enterprise warehousing and supply chain, U.S.-based service desk support, and device repair depot operations. The company plans, configures, ships, installs, maintains, and repairs IT hardware for government agencies, educational institutions, and commercial customers across the United States, supported by ServiceNow-based ITSM and real-time reporting.
Product overview
Form 10 Group offers a unified portfolio of precision IT logistics services rather than a single software product. The core offerings include five interconnected service areas: Deployment Operations (large-scale hardware installations), Managed IT Field Services (ITSM-powered on-site support), Enterprise Services (warehousing and supply chain management), Service Desk (U.S.-based technical support with AI-powered ticket analysis), and Repair Depot (device repair with advance replacement). These services are unified by ServiceNow-based ITSM technology, real-time Reporting Dashboards, and a proprietary deployment scheduling tool, enabling end-to-end IT lifecycle management from deployment through ongoing support and repair.
Differentiator
Problem solved
Functional benefit
Products and services
- Deployment Operations Complex IT hardware deployments delivered on time, including deployment and schedule management, optimized route planning, device configuration and preparation, train-the-trainer programs, and green packaging and shipping. Designed for enterprise, government, and education customers needing fast revenue recognition and earlier access to technology investments.
- Managed IT Field Services Superior managed IT field services powered by a best-in-class ITSM system and a U.S.-based customer service desk team. Includes in-field management, depot repair services, enterprise hardware solutions, and advanced device exchange for government, education, and commercial customers.
- Enterprise Services Comprehensive logistics and supply chain management including warehousing, depot repairs, warranty management, advanced replacement, bench repair, printer maintenance, inventory and asset management, and device prep and configuration. Operations supported from 35,000 square-foot facilities in Tampa, Sacramento, Nashville, Fargo, and Baton Rouge.
- Service Desk U.S.-based call center providing incident management, problem management, and service request management. Includes AI-powered ticket analysis and resolution prediction, and follow-the-sun support across North America for government, education, and commercial customers.
- Repair Depot Printer and IT device repair services with advance replacement shipping. Technicians at the Tampa warehouse repair non-operational devices, procure hard-to-find parts, manufacture obsolete parts using 3D printing, and offer warranty repair services for major OEMs.
Quantifiable outcome
- 24 tons of equipment installed and 15 miles of cabling completed in 10 weeks for Texas DPS
- +7 more outcomes
Companies that use Form 10 Group
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles3 records
Form 10 Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability3 records
Feature4 records
Form 10 Group partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, secondary and flagship.
- CarahsoftcoreCarahsoft serves as Form 10's Master Government Aggregator, making Precision IT Logistics services available to Public Sector and Educational institutions. Access enabled through Carahsoft's NASPO ValuePoint Master Agreement #AR2472 and OMNIA Partners Contract #R240303. Partnership announced June 10, 2026.
- TD SYNNEXcorePartnership with TD SYNNEX, solutions and distributor aggregator, to offer deployments, managed IT field services, service desk operations, enterprise services, and staffing support with global technology distribution capabilities.
- BlueStarsecondaryBlueStar's value-added distribution combined with Form 10's precision logistics facilitates digital transformation and faster realization of operational capabilities for customers.
- ELOsecondaryPartnership with Elo, technology leader and original inventor of the touchscreen, to deploy and maintain computer devices for customers. Elo's commitment to quality, reliability, and innovation complements Form 10's Precision Logistics.
- EntrustsecondaryForm 10 partners with Entrust, provider of comprehensive identity-centric security, to enhance deployment offerings as they configure, deploy, and maintain hardware assets for customers.
- EpsonsecondaryPartnership with Epson, global technology leader and manufacturer of printers and scanners, facilitates seamless integration with customer document management systems.
- IdentissecondaryPartnership with Identis, global company specializing in card personalization and issuance systems, to configure, deploy, and maintain high-performance, secure, and reliable ID card printers as part of deployment service offerings.
- LenovosecondaryPartnership with Lenovo, global technology leader and largest PC maker, to increase breadth of technology offerings as Form 10 configures, deploys, and maintains hardware assets.
- SHIsecondaryPartnership with SHI complements Form 10's service offerings by providing access to a wide variety of industry-leading products and services from SHI's ecosystem of technology partners.
- SICPAflagship20-year partnership (entering 20th year) with Swiss product security company SICPA to implement and operate California's first-in-the-nation secure cigarette tax stamp solution. Includes equipment installation, user training, hardware/software updates, field service, depot equipment repair, and customer service. Original contract renewed multiple times and still ongoing.
Scale indicators9 records
Recent moves8 records
Expansion highlights6 records
Form 10 Group competitors and assessment
Company assessmentDirect peers
- CompuCom: Managed IT services and workplace services provider covering endpoint lifecycle, deployment, and service desk — directly overlapping Form 10's core service lines.
- Presidio: Digital transformation and managed services provider with strong public sector practice. Offers hardware deployment, managed IT, and lifecycle services comparable to Form 10's deployment operations and managed field services.
- Black Box: IT infrastructure solutions provider specializing in network deployment, field services, and lifecycle support. Comparable to Form 10's physical deployment, cabling, and field service offerings for distributed enterprises.
- Connection (Connection Public Sector): IT solutions and deployment services company with a dedicated public sector division that mirrors Form 10's Carahsoft-enabled state/local government pipeline. Similar service portfolio spanning deployment, lifecycle, and managed services.
- Velociti: Deployment, integration, and lifecycle management specialist for transportation, logistics, and enterprise IT. Comparable in scale and operational focus on large-scale hardware rollouts and depot repair.
- Iron Bow Technologies: Government-focused IT solutions provider offering deployment, field services, and managed services to federal, state, and healthcare agencies. Directly comparable to Form 10 in target customer base (government) and service mix (deployment + managed IT).
Broad incumbents
- World Wide Technology (WWT): Large-scale technology solutions provider with a federal practice. Competes with Form 10 for large government deployment and managed service contracts and has significantly greater scale.
- SHI International: Large IT solutions provider with a substantial public sector practice and hardware deployment services. Competes with Form 10 in state and education procurement and is also a channel partner.
- CDW Corporation: One of the largest IT solutions distributors in the US with a CDW-G public sector arm that directly competes with Form 10 for government deployment contracts.
- Insight Enterprises: Global IT solutions and services provider with enterprise deployment, managed services, and lifecycle capabilities. Competes in the same enterprise and government deal flow as Form 10.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Form 10 Group social profiles
Digital presenceForm 10 Group compliance and trust
Trust signalCompliance5 records
Form 10 Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Form 10 Group leadership team
Management profileNumber of profiles
Profiles2 records
Form 10 Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Form 10 Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Form 10 Group
What does Form 10 Group do?
Form 10 Group delivers precision IT logistics services spanning complex hardware deployment, managed IT field services, enterprise warehousing and supply chain, U.S.-based service desk support, and device repair depot operations. The company plans, configures, ships, installs, maintains, and repairs IT hardware for government agencies, educational institutions, and commercial customers across the United States, supported by ServiceNow-based ITSM and real-time reporting.
Is Form 10 Group a public or private company?
Form 10 Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Form 10 Group founded?
Form 10 Group was founded in 2004. It employs 11 to 50 people.
Where is Form 10 Group based?
Form 10 Group is headquartered in Tampa, United States, in the North America region.
How does Form 10 Group make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are IT Deployment Services, repair Depot Services, service Desk Operations and staff Augmentation.
Who are Form 10 Group's main competitors?
Direct peers on record are CompuCom, Presidio, Black Box, Connection (Connection Public Sector), Velociti and Iron Bow Technologies. Broad incumbents are World Wide Technology (WWT), SHI International, CDW Corporation and Insight Enterprises.
Does Form 10 Group have an API?
No public API is recorded for Form 10 Group.
What industry is Form 10 Group in?
Form 10 Group's product category is IT Field Services and Deployment Logistics. Its primary akta.pro industry code is BPAEAJAE, Field Services & Onsite Support (Dispatch/Break-Fix), with a secondary code of BPAEAOAF, IT Asset Lifecycle Services (Procure-to-Retire). Its NAICS code is 541513 and its SIC code is 7370.