Mental Health Association of Essex County

What Mental Health Association of Essex County does

Mental Health Association of Essex County (legal entity: MHA in Essex County, Inc.) is a community-based nonprofit mental health organization founded in 1966 and headquartered in Westport, New York, within Essex County. The organization provides mental health services to residents of Essex County, NY, organized into three core service offerings: HOPEline Help, a crisis helpline delivering mental health support and crisis intervention; general mental health services including counseling; and professional therapy for individuals requiring ongoing therapeutic support.

The service portfolio is purely human-delivered and community-based. There is no disclosed technology platform, proprietary software, mobile application, or AI-enabled component; service delivery is direct-to-resident within the single Essex County geography. Core technology is not disclosed and no integrations, APIs, or digital products are referenced in available source material.

The business model is consistent with a small local nonprofit. Revenue mechanics are not publicly disclosed but typically combine county and state government contracts, grants, philanthropic donations, and fee-for-service revenue from therapy. With 11-50 employees and a single-county service area, the organization operates at a small, locally bounded scale and is not pursuing (or disclosing) any geographic expansion, technology investment, or capital-raising activity in available source material.

Name

Mental Health Association of Essex County

Legal name

MHA in Essex County, Inc.

Website

https://mhainessex.com

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro industry

PRIMARYBPAGACAD

Mental Health & Crisis Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

SECONDARYBPAGAEAH

Mental Health & Crisis Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYHLAEAHAK

Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination)

Healthcare & Life Sciences/Health Insurance & Managed Care/Managed Behavioral Health (MBHO)

Keywords

• Mental health services
• Crisis helpline support
• Counseling therapy services
• Community mental health
• Behavioral health support

Headquarters

HQ city

Westport

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Core offering

Mental Health Association of Essex County is a nonprofit mental health care provider offering counseling and therapy services to individuals and families in Essex County, NY. Its flagship crisis intervention offering is the HOPEline, a dedicated helpline for residents in immediate need of mental health support, alongside ongoing therapy and counseling services.

Product overview

Mental Health Association of Essex County (MHA in Essex County, Inc.) is a nonprofit organization providing mental health services to Essex County, NY. The organization offers a unified suite of mental health services including HOPEline Help (a crisis helpline), therapy services, and general mental health support. This is a service-based nonprofit organization, not a technology product company.

Differentiator

Problem solved

Functional benefit

Products and services

• HOPEline Help A dedicated telephone helpline providing mental health support and crisis intervention assistance to residents of Essex County, NY. Targeted at individuals and families facing acute mental health crises who need immediate, locally accessible help.
• Mental Health Services Core counseling and therapy services delivered to individuals in Essex County, NY, providing ongoing mental health support beyond crisis intervention. Targeted at local residents seeking professional therapeutic care.
• Therapy Professional therapeutic services delivered as part of the organization's mental health program for Essex County, NY residents. Targeted at individuals needing structured, ongoing therapeutic care.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves3 records

Direct peers

• Crisis Text Line: National nonprofit providing 24/7 text-based crisis intervention. Comparable crisis-support service to the HOPEline, with a much larger digital footprint.
• Mental Health Association of Rochester: Another county-based Mental Health Association affiliate in New York delivering counseling, crisis support, and community mental health programming. Directly comparable nonprofit mission, service mix, and funding model.
• Vibrant Emotional Health: NYC-based nonprofit operating the 988 backup and former LifeNet crisis lines, plus counseling and youth programs. Highly comparable crisis-helpline and community mental health service model for New York.

Emerging players

• BetterHelp: Large direct-to-consumer teletherapy platform competing for the same outpatient counseling demand that MHA Essex serves. Comparable therapy offering, but delivered virtually with national scale.
• Talkspace: Online therapy platform serving individuals and covered by employer/insurance benefits across NY. Competes for the same Essex County residents seeking convenient outpatient therapy.

Regional players

• Samaritan Counseling Center of the Adirondacks: Regional faith-based counseling provider operating in the same Adirondack/North Country geography as MHA Essex. Directly comparable outpatient therapy and counseling service model in an overlapping service area.
• Northern New York Behavioral Health Alliance: Regional coalition of behavioral health providers serving North Country NY counties including Essex. Comparable outpatient mental health and crisis services, with a wider multi-county catchment.
• Essex County Mental Health Department: County-government behavioral health unit serving the same Essex County residents with public mental health and crisis services. Adjacent rather than competing—frequently a funder and referral partner for community-based MHAs.

Broad incumbents

• Mental Health America: National umbrella organization for Mental Health Associations, of which the subject is a local affiliate. Comparable mission and advocacy focus, with broader geographic reach and resources.
• National Alliance on Mental Illness (NAMI): National grassroots mental health organization with local affiliates offering support groups, education, and crisis resources. Overlaps with MHA Essex in mission and grassroots service delivery, but at national scale.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/NYMentalHealth

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mental Health Association of Essex County