What Swissvoice does

Swissvoice, founded in 2001 and headquartered in Rueil-Malmaison, France, is a brand under the privately-held ATLINKS Group (which also owns the Alcatel and Amplicomms telecom brands). The company designs and commercializes telecommunications hardware specifically engineered for seniors and individuals with sensory or dexterity impairments. Its product portfolio spans two main categories: simplified smartphones (the S510-C for reduced-mobility users with a charging base and neck strap, and the S510-M for active seniors with carrying accessories) and landline phones (the Xtra series including corded Xtra 1110, cordless Xtra 2355 and 2355 Duo, combo DECT Xtra 3355 Combo, and add-on Xtra 55 handsets). All devices incorporate accessibility features such as SOS emergency buttons with GPS location dispatch, audio amplification up to 40dB, hearing aid compatibility (M4/T4), simplified WhatsApp interfaces with voice dictation and text-to-speech, photo speed-dial keys, large displays, and adjustable click-duration settings for dexterity limitations.

The underlying technology stack pairs consumer-grade Android smartphone hardware (for the S510 series) with DECT cordless protocols (for the Xtra series) and integrates third-party speech APIs for text-to-speech and voice dictation. Hardware revenue is generated through one-time purchase sales rather than subscriptions, distributed via a multi-channel retail network spanning major French electronics chains (Boulanger, Darty, Fnac, Leclerc, Carrefour), global and regional online marketplaces (Amazon, bol.com, Worten, PC-Componentes), and specialized hearing/accessibility retailers (Audika, Audilo, RNID, Sarabec, Connevans). Accessories — including the waterproof Bluetooth SOS bracelet (IPX5), Ampli Base with Bluetooth speakerphone, and protective/shoulder-strap cases — extend the per-customer ecosystem.

Customer segments focus on seniors, people with sensory impairments, family caregivers, and (secondarily) senior living facilities. Swissvoice operates within the larger ATLINKS group structure with regional offices in France, UK, Spain, Mexico, and Hong Kong, supporting distribution across at least seven European countries plus Latin America and Asia. The company holds ISO 9001/14001/45001 certifications and ATLINKS has held EcoVadis Platinum Medal status (top 1% globally, score 80/100) since 2018, positioning the brand on sustainability credentials for retail and institutional buyers.

Name

Swissvoice

Legal name

Atlinks Europe, Société par Actions Simplifiée à Associé Unique

Website

https://swissvoice.net

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Swissvoice, a brand within the ATLINKS Group, designs and sells simplified smartphones and landline phones with accessibility features (SOS GPS, audio amplification, large displays, hearing aid compatibility) targeting seniors and people with sensory or dexterity impairments across European retail and accessibility channels.

Ownership category

akta.pro rank

Product category

Senior Telecommunications Devices

NAICS

Telephone Apparatus Manufacturing (33421), Telecommunications (517), All Other Telecommunications (5178)

SIC

Communications Equipment, Nec (3669)

akta.pro primary industry

Rugged & Specialized Smartphones/Feature Phones (Industrial, Outdoor, Secure) (CRACALAJ)

akta.pro secondary industries

Assistive & Accessibility Input Devices (Switches, Adaptive Controllers, Braille Keyboards) (HDACAFAL), Smart Home & Assistive Technology Installation for Aging-in-Place (HSABAJAI), Technology Assistance & Digital Support for Seniors (HSABAAAH)

Keywords

• Senior smartphones
• Landline telephones
• Accessibility phones
• Telecommunications hardware
• DECT cordless phones

Headquarters

HQ city

Suisse

HQ country

France

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Marketing or Sales, Personnel, Technology or R&D, Infrastructure

Revenue model

1. Hardware Sales: Swissvoice generates revenue through the sale of telecommunications hardware including senior-optimized smartphones (S510 series) and landline phones (Xtra series). Products are sold through retail partners and resellers at one-time purchase prices.

Pricing tiers

Go-to-market motion1 record

Distribution channels12 records

Marketing channels6 records

Core offering

Swissvoice designs, manufactures, and distributes senior-focused telecommunications hardware including simplified smartphones (S510-C and S510-M) and landline phones (Xtra series with corded, cordless, and combo variants). Products integrate accessibility features such as SOS emergency buttons with GPS, hearing aid compatibility, audio amplification up to 40dB, large displays, photo speed-dial memories, and simplified WhatsApp interfaces targeting elderly users and people with sensory or dexterity limitations.

Product overview

Swissvoice offers a product portfolio of fixed and mobile phones specifically designed for seniors and individuals with sensory or dexterity difficulties. The product line consists of two main categories: Smartphones (S510-C and S510-M) and Landline Phones (Xtra series including corded, cordless, and combo models). The S510 smartphone series adapts to user needs with the S510-C designed for sedentary home use with a charging base and the S510-M for greater mobility with carrying accessories. The Xtra landline phone family includes corded phones (Xtra 1110), wireless phones (Xtra 2355, Xtra 2355 Duo), combo units combining corded and cordless (Xtra 3355 Combo), and additional handsets (Xtra 55). Accessories include amplification bases, protective cases, and carrying solutions. All products prioritize accessibility features including large displays, hearing aid compatibility, SOS buttons, and simplified user interfaces.

Differentiator

Problem solved

Functional benefit

Products and services

• S510-C Smartphone Easy-to-use smartphone specifically designed for seniors with reduced mobility. Features simplified menu navigation with slow touch clicks, large tactile keys, SOS button, simplified WhatsApp integration, hearing aid compatibility (M4/T4), and a charging base with neck strap for always-on accessibility.
• S510-M Smartphone Easy-to-use smartphone designed for active seniors. Features SOS button with GPS, simplified menu, photo memory keys, hearing aid compatibility (M4/T4), and loud ringtones up to 85dB for improved accessibility.
• Xtra 3355 Combo DECT Phone DECT combo phone combining corded and cordless flexibility with an integrated 30-minute answering machine. Designed for seniors with extra-large screens, audio boost up to 40dB, hearing aid compatibility, call blocking, and four direct photo memory keys.
• Xtra 2355 Cordless DECT Phone Cordless DECT phone with answering machine and enhanced comfort features. Includes hearing aid compatibility, large display, and call blocking capabilities.
• Xtra 2355 Duo Cordless DECT Phone Cordless DECT phone duo pack with two handsets, answering machine, and enhanced comfort features for seniors.
• Xtra 1110 Corded Telephone Corded telephone offering reliable connection with photo speed dial keys and hearing aid compatibility.

Quantifiable outcome

• Top 1% of companies worldwide on EcoVadis sustainability evaluation (Platinum Medal, October 2022)
• +3 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability3 records

Feature9 records

Partnerships

Three partnerships are on record, tiered core and minor.

• ECIScoreTechnology or IntegrationECIS is the web hosting and cloud provider for Swissvoice's website (swissvoice.net). Located at 12 Rue Gutenberg, 91620 Nozay, France. ECIS handles all technical data processing and website infrastructure as a data processor under GDPR compliance.
• EcoVadisminorOthersEcoVadis evaluates Atlinks Holdings Ltd sustainability performance annually, awarding Platinum Medal (top 1% globally) and Best Performer AMEA recognition. First evaluated in 2012 with continuous improvement from bronze to platinum medal.
• Alcatel (Part of Atlinks Group)coreStrategic or Co-development PartnerSwissvoice operates under the ATLINKS group which includes Alcatel and Amplicomms brands. The company emerged from Alcatel and Thomson industrial groups, leveraging telecommunications expertise for senior-focused products.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Emporia Telecom: Emporia is an Austrian manufacturer of senior-focused smartphones and feature phones with simplified interfaces, large buttons, and emergency-call features. It competes head-to-head with Swissvoice's S510 line across DACH and other European markets and shares a similar retail and accessibility-channel strategy.
• Lively (formerly GreatCall): Lively is a US-based provider of senior-focused smartphones and Jitterbug feature phones bundled with emergency-response and health services. It is directly comparable to Swissvoice in target customer and SOS/safety feature emphasis, and offers a recurring-service model that Swissvoice currently lacks.
• Geemarc: Geemarc is a UK-based specialist in amplified and hearing-aid compatible telephones, mobile phones, and alerting devices for seniors and the hard of hearing. It overlaps Swissvoice's Xtra landline and SOS-equipped smartphone offering and shares the same audiology specialist distribution channel (RNID, Connevans, Sarabec).
• Doro: Doro is a publicly listed Swedish company and the global leader in simplified smartphones and feature phones for seniors, including hearing-aid compatible devices and emergency-response functionality. It is the closest direct competitor to Swissvoice in product, customer (seniors), and channel (specialist telecare retailers plus consumer electronics).
• Amplicomms: Amplicomms is a sister brand of Swissvoice under the ATLINKS Group, focused on amplified phones and alerting devices for the hearing-impaired and seniors. It is directly comparable in target customer and accessibility feature set, and shares engineering, distribution, and parent-company resources with Swissvoice.

Emerging players

• Consumer Cellular: Consumer Cellular is a US MVNO specializing in mobile service plans for seniors, often paired with simplified smartphones. It overlaps with Swissvoice's senior-customer focus but competes on the wireless-service layer rather than dedicated hardware, making it an adjacent peer with recurring-revenue implications.
• LogicMark: LogicMark manufactures personal emergency response systems (PERS) and medical-alert devices for seniors, including mobile GPS-enabled help buttons. Its products overlap Swissvoice's Bluetooth SOS bracelet and SOS-with-GPS smartphone features and address the same caregiver-driven safety use case.

Broad incumbents

• Alcatel Mobile (under TCL/ATLINKS): Alcatel is a sibling brand within the ATLINKS Group (and globally distributed by TCL) offering mass-market smartphones and feature phones. While not senior-focused, it shares engineering, supply chain, and parts of the distribution footprint with Swissvoice and represents the broader consumer telecom context in which Swissvoice operates.
• Panasonic (Senior Phones, Japan): Panasonic produces a well-known line of senior and hearing-aid compatible landline and cordless phones in Japan (e.g., VE-G/VE-E series), representing a broad-incumbent peer with overlapping accessibility features in the DECT/fixed-line category where Swissvoice's Xtra line competes.

Others

• Audilo: Audilo is a French specialist retailer of hearing aids and accessibility products that distributes Swissvoice phones alongside amplified devices from other brands. It is a channel partner rather than a competitor, but its assortment and pricing of competing senior phone brands make it a useful ecosystem reference point.

Market position

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@SwissvoiceInternational
• Facebookfacebook.com/swissvoice
• LinkedInlinkedin.com/company/swissvoice
• Xx.com/swissvoiceSA

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Swissvoice