ISOFH

What ISOFH does

ISOFH Technology Joint Stock Company is a Vietnamese healthcare information management company founded in 2015 and headquartered in Hanoi, with a representative office in Ho Chi Minh City. The company develops and deploys SAKURA, an integrated Hospital Information System platform combining HIS, Electronic Medical Records (EMR), Laboratory Information System (LIS), PACS imaging, pharmacy, billing, and BHYT insurance modules. SAKURA is offered as either on-premise enterprise licenses for central-tier hospitals or as a SaaS subscription for smaller clinics, and underpins an expanding ecosystem of AI-powered add-on modules built by the in-house IVIRSE R&D division — including IVIVI Medbot (an AI virtual medical assistant), IVI HosMap 3D with QMS (indoor navigation and queue management), Digital TPA (insurance claim adjudication), AI automatic vital-signs extraction, and voice-to-text clinical documentation.

ISOFH serves a customer base of more than 70 healthcare facilities spanning three regions of Vietnam across eight provinces, dominated by public central-tier and Grade I hospitals under the Ministry of Health — including flagship accounts such as Bệnh viện Chợ Rẫy, Bệnh viện E, Bệnh viện Hữu Nghị Việt Đức, Bệnh viện Phổi Trung ương, Bệnh viện Nhi đồng Thành phố, and Bệnh viện 19-8 (Ministry of Public Security) — supplemented by provincial and district public hospitals, military/public-security hospitals, and a growing roster of private clinics and polyclinics. The company completed EMR rollouts for 10 healthcare facilities ahead of the MoH's 30 September 2025 deadline and is the first vendor to deploy patient digital signatures on Vietnam's VNeID national digital ID integrated with EMR at Bệnh viện Đa khoa Xanh Pôn. Its solutions collectively support 13+ million patient visits cumulatively, with the IVIVI Medbot chatbot handling 8,000+ automated medical consultations per day.

ISOFH monetizes through SAKURA software licensing/subscriptions, on-premise enterprise licenses for large hospitals, professional services (consulting, deployment, training, post-implementation optimization), and ongoing managed services/support, all under quote-based multi-year contracts. Go-to-market is enterprise field sales targeted at hospital IT decision-makers, supplemented by channel partnerships — notably a Techcombank joint rollout at Bệnh viện Đa khoa Thành phố Cần Thơ (signed 2026-05-05) and an Apple iPad-in-Healthcare ecosystem collaboration — and event-driven demand generation at major Vietnamese healthcare conferences. The company holds ISO 9001:2015, ISO/IEC 27001:2013, and has completed training against ISO/IEC 27799:2025 for healthcare information security; it is a member of VINASA and a multiple-time winner of the Sao Khue Award (2020, 2023, 2026), Top10ITC Medtech 2021, and the 2026 Viet Nam I4 Impact Awards. Ownership is private with no external funding rounds disclosed and no parent company identified.

Name

ISOFH

Legal name

ISOFH Technology Joint Stock Company (Công ty cổ phần công nghệ ISOFH)

Website

https://isofh.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

ISOFH is a Vietnamese healthcare IT company that builds and deploys SAKURA, an integrated HIS/EMR/LIS/PACS platform with AI-powered add-on modules, serving more than 70 public and private hospitals and clinics across Vietnam.

Ownership category

akta.pro rank

Product category

Healthcare Information Systems / Hospital Management Software

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)

akta.pro secondary industries

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), AI/Analytics for RPM (Risk Stratification, Alerts, Predictive) (HLACAFAM), Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO)

Keywords

• Hospital information systems
• Electronic medical records
• Healthcare management software
• Medical imaging PACS
• Laboratory information systems

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SAKURA Software Licensing & Subscriptions: Recurring software licensing for the SAKURA HIS/EMR/LIS/PACS platform. Offered in both on-premise deployment and SaaS subscription models (Phần mềm dưới dạng dịch vụ). SaaS model lets customers avoid large upfront infrastructure investment while maintaining independent data sovereignty. Pricing is quote-based and not publicly disclosed.
2. Implementation, Consulting & Training Services: Professional services revenue from consulting on hospital workflows, system customization, on-site deployment, staff training, and post-implementation optimization. Mentioned as a structured engagement: 'tư vấn, triển khai đến tối ưu sau vận hành'.
3. On-premise Perpetual/Enterprise License: Large hospital deployments use on-premise (in-house server) licensing model, with software installed locally on customer infrastructure. Suitable for central-tier hospitals needing full data control.
4. Managed Services & Operational Support: Ongoing operational support, system monitoring, upgrades, and post-implementation optimization for deployed hospital information systems. Includes continuous feature updates (e.g., SAKURA-LIS is continuously updated to integrate latest medical standards).

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

ISOFH builds and licenses the SAKURA integrated hospital management platform, which combines HIS, EMR, LIS, PACS, pharmacy, billing, and BHYT (Vietnamese health insurance) modules for hospitals and clinics. Around SAKURA it offers AI-powered add-ons including IVIVI MEDBOT (virtual medical assistant), Digital TPA (insurance appraisal), IVI HosMap 3D with QMS (indoor navigation and queue management), voice-to-text EMR entry, and AI auto vital-signs extraction, all developed by the in-house IVIRSE R&D team. Deployment is offered both on-premise and as SaaS, with bundled implementation, consulting, and training services.

Product overview

ISOFH offers a platform-plus-modules digital healthcare ecosystem centered on SAKURA, a comprehensive hospital management platform integrating HIS (Hospital Information System), EMR (Electronic Medical Record), LIS (Laboratory Information System), PACS, pharmacy, billing, and BHYT insurance modules. SAKURA is deployed as an integrated suite and also available via cloud/SaaS deployment, supporting on-premise and cloud models. Around this core, ISOFH builds a layered product portfolio of standalone solutions: SAKURA-LIS for laboratory management; IVIVI MEDBOT for AI-driven virtual patient assistance; IVI HosMap 3D (with integrated QMS) for indoor hospital navigation and queue management; Digital TPA for AI-powered insurance appraisal; KIOSK Thông tin for self-service patient kiosks; Robot tiếp đón for reception automation; Hệ thống Quản lý Trang thiết bị for equipment management; Quản lý Chống nhiễm khuẩn for infection control; Quản lý Nghiên cứu Khoa học for scientific research management; and Trung tâm Điều hành Bệnh viện for command-center operations. Underpinning these are advanced AI capabilities (AI Agent, Multimodal AI, Voice-to-Text, Computer Vision for vital signs, and EMR summarization) developed by the in-house IVIRSE R&D team, plus consumer-facing IVIE by ISOFHCARE health app. Together they cover the full "Before – During – After" patient journey and serve 70+ healthcare facilities across Vietnam.

Differentiator

Problem solved

Functional benefit

Brands

• SAKURA: Hospital management platform (HIS, EMR, LIS) developed by ISOFH
• IVIE by iSofhcare
• IVIVI Medbot
• IVI HosMap 3D

Products and services

• SAKURA Hospital Management Platform Comprehensive hospital operations and management platform natively integrating HIS, EMR, LIS, PACS, pharmacy, billing, and BHYT (Vietnamese health insurance) modules. Deployable on-premise or as SaaS, with open architecture and isolated per-customer data. The central platform from which all other ISOFH solutions extend. Targeted at hospitals and clinics in Vietnam.
• SAKURA-LIS (Laboratory Information System) Laboratory information management sub-system of SAKURA that automates sample reception, classification, analysis, results return, QC lot management, TAT tracking, reagent/consumable inventory, and per-machine monitoring. Customizable to facility-specific lab protocols and integrated with HIS. Targeted at hospital and specialty laboratories.
• IVIVI MEDBOT (AI Virtual Medical Assistant) AI-powered virtual medical assistant chatbot built on advanced AI and NLP by the IVIRSE team. Operates 24/7 across hospital websites, mobile apps, and kiosks to provide initial triage, specialty routing, administrative Q&A, appointment booking, and real-time doctor schedule info. Strictly enforces PHI privacy by refusing access to medical records, lab results, diagnostic images, and prescriptions. Targeted at hospitals seeking 24/7 patient self-service.
• IVI HosMap 3D with QMS (Smart Hospital Indoor Navigation and Queue Management) 3D digital hospital map and smart navigation solution with integrated Queue Management System. Features AI image-based indoor position recognition (no GPS dependency), real-time patient density monitoring, intelligent patient routing, and KPI dashboards for hospital management. Awarded Sao Khuê 2026. Targeted at hospitals seeking to optimize patient flow and waiting times.
• Digital TPA (AI-powered Insurance Appraisal and Guarantee System) AI-powered insurance appraisal, scoring, and guarantee system based on medical history. Uses OCR and Agentic AI to extract data from EMR and medical invoices, automatically applies contract terms to determine benefit scope and payout amounts, and provides transparent audit reports with cited contract clauses. Combines AI with blockchain for audit trail of health records. Awarded Sao Khuê 2026. Targeted at hospitals and insurance stakeholders.
• KIOSK Thông tin (Self-Service Hospital Information Kiosk) Self-service healthcare kiosk integrating hospital bill payment and provisional payment via e-wallets, hospital map navigation, electronic health booklet lookup, examination process guidance, service price lookup, and patient satisfaction surveys. Designed to reduce front-desk workload and improve process professionalism. Targeted at hospitals seeking self-service patient automation.
• Robot tiếp đón (Reception Robot) Smart medical assistant robot deployed in digital hospitals to support the full patient journey from reception through examination, with the ability to connect to other hospital information systems. Targeted at hospitals building smart-hospital capabilities.
• Hệ thống Quản lý Trang thiết bị ISOFH (Medical Equipment Management System) Medical equipment lifecycle management system covering full management of devices used in clinical and logistics operations. First system to enable interaction between healthcare facilities and equipment suppliers for faster maintenance, repair, and parts replacement handling. Targeted at hospitals and clinical operations teams.
• Quản lý Chống nhiễm khuẩn (Infection Control Management) Hospital infection control solution covering identification and tracking of infected/communicable disease patients, air pollution incident logging, water quality and instrument cleanliness test recording, environmental sanitation scheduling, and monitoring of textile disinfection and instrument sterilization workflows. Targeted at hospitals' infection control departments.
• Quản lý Nghiên cứu Khoa học (Scientific Research Management) Digitized scientific research management module for hospitals to improve the quality and administration of scientific research activities by hospital staff and officials. Targeted at hospital research departments.
• Trung tâm Điều hành Bệnh viện (Hospital Command Center) Centralized operations dashboard depicting all hospital activities from clinical to administrative; integrates with other hospital management systems to provide statistics, patient flow forecasts to reduce emergency cases, room/bed management, and decision-support insights for patient care and service operations. Targeted at hospital executive leadership.
• Bệnh án điện tử (Electronic Medical Record / EMR) Electronic medical record solution enabling healthcare facilities to manage continuous, lifelong patient health information, allowing doctors to access EMRs anywhere, reducing paper archival costs, and enabling fast clinical data sharing between facilities. Complies with Ministry of Health standards and supports the paperless hospital model. Targeted at all healthcare facilities seeking EMR compliance.
• IVIE by ISOFHCARE (Comprehensive Health Care App) Consumer health app allowing users easy access to high-quality healthcare services from personal healthcare providers and partner medical facilities. Integrates with IVIVI MEDBOT for AI-powered triage. Targeted at end consumers/patients.

Quantifiable outcome

• Supported 13+ million patient visits across 70+ healthcare facilities
• +4 more outcomes

Named customers42 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability13 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered core, flagship and minor.

• Apple (iPad in Healthcare)coreStrategic or Co-development Partner · 12 May 2026Co-presented at the 'iPad in Healthcare: Bệnh viện thông minh trong kỷ nguyên số' workshop on 12/5/2026. The collaboration pairs Apple's premium hardware with ISOFH's comprehensive software solutions to address data fragmentation and security challenges in smart hospital operations.
• Bộ Y tế (Ministry of Health, Vietnam)flagshipStrategic or Co-development Partner · 8 May 2026ISOFH is a key technology partner aligned with Bộ Y tế's national digital transformation agenda, including the National Digital Transformation Program, Đề án 06 (Project 06), electronic health records, EMR rollout by 30/09/2025, and smart hospital construction. The Deputy Minister of Health Vũ Mạnh Hà personally visited ISOFH's booth at Vietnam Medi-Pharm 2026.
• Ngân hàng TMCP Kỹ thương Việt Nam (Techcombank)flagshipStrategic or Co-development Partner · 5 May 2026Techcombank signed a cooperation agreement with Bệnh viện Đa khoa Thành phố Cần Thơ on 05/05/2026 with ISOFH as the direct strategic technology partner implementing the integrated HIS, EMR, and PACS ecosystem to achieve the 'Paperless Hospital' goal in the Mekong Delta region. This represents a finance-technology-healthcare triangle partnership.
• Trường Đại học Công nghệ Thông tin (UIT) - ĐHQG TP.HCMminorGTM or Marketing Partner · 14 August 2025ISOFH sponsored MAPR 2025 (International Conference on Multimedia Analysis and Pattern Recognition), a Scopus-Indexed IEEE-sponsored conference co-founded by UIT, held 14-15/08/2025 at Novotel Nha Trang. Supports academic research in pattern recognition and multimedia analysis relevant to medical AI.
• Hiệp hội Blockchain Việt Nam & Ban Cơ yếu Chính phủ & Công ty 1MatrixminorOthers · 24 July 2025IVIRSE (ISOFH's R&D division) competed in VietChain Talents 2025 with the AIoMT Digital TPA solution (AI + Blockchain for medical records storage and authentication), reaching the Top 16 in the finals held 23/08/2025. Co-organized by these three partners to promote blockchain innovation.
• VNPT SmartCA (and VNeID / Bộ Công an)coreTechnology or Integration · 22 May 2025Technology integration partnership: ISOFH integrated VNPT SmartCA digital signature certificates with the national VNeID app to enable patient digital signatures on medical bills. First implemented at Bệnh viện Đa khoa Xanh Pôn starting 22/05/2025, covering 100% of inpatients and 3 outpatient clinics.
• Đài Tiếng nói nhân dân Thành phố Hồ Chí Minh (VOH) & Sở Y tế TP.HCMminorGTM or Marketing Partner · 7 February 2025ISOFH's solutions were featured in the Vietnam Medical Achievement Awards 2024 (organized by VOH and HCMC Department of Health with the theme 'Y tế thông minh' / Smart Healthcare). 2 of 3 ISOFH-backed products at Bệnh viện Nhi đồng Thành phố reached the voting round.
• Bệnh viện Nhi đồng Thành phố (Children's Hospital)coreStrategic or Co-development Partner · 7 February 2024Strategic reference customer / co-development partnership: ISOFH jointly submitted 3 solutions (EMR, Dashboard KPI, Children's Electronic Health Records) for the Vietnam Medical Achievement Awards 2024, with 2 advancing to the voting round. Represents co-marketing and co-validation of ISOFH products through a leading pediatric hospital.
• Hiệp hội Phần mềm và Dịch vụ CNTT Việt Nam (VINASA)coreOthers · 1 January 2020ISOFH became an official member of VINASA, the leading Vietnamese software and IT services industry association that organizes the prestigious annual Sao Khuê Awards under the Ministry of Information and Communications.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• InterSystems (TrakCare): Global HIS vendor with TrakCare unified healthcare information system deployed across Southeast Asia. Competes for premium hospital contracts in Vietnam and represents a deep-pocketed international incumbent ISOFH must differentiate against.
• Veradigm (Allscripts): Global EHR/PM/RCM vendor serving ambulatory and hospital markets. Comparable broad incumbent with established international footprint; relevant as a benchmark for product breadth and pricing.
• Oracle Health (Cerner): One of the largest global HIS/EMR vendors with Millennium platform. Relevant incumbent peer as Vietnamese central-tier hospitals consider international platforms for advanced interoperability and analytics.
• Epic Systems: Dominant US-based EMR vendor expanding internationally. Sets the benchmark for hospital EMR functionality and represents the long-term competitive ceiling for HIS-focused vendors like ISOFH.
• Viettel Healthcare Solutions: Healthcare IT arm of Viettel, Vietnam's largest state-owned telecom. Offers HIS, telemedicine, and digital health platforms with substantially greater resources and broader portfolio than ISOFH, competing for the same MoH and provincial hospital contracts.
• MEDITECH: Established US/Canada HIS vendor with Expanse platform. Comparable broad incumbent competing for mid-to-large hospital contracts in markets outside the US, including emerging Southeast Asia opportunities.

Emerging players

• VinCSS (Vingroup): Technology arm of Vingroup with healthcare AI and smart-hospital capabilities. Vietnamese conglomerate-backed peer with capital advantage, exploring EMR-adjacent offerings for Vinmec hospital network and beyond.
• Smartlogy: Vietnamese healthtech startup focused on hospital and clinic digitalization. Emerging local peer with narrower product scope than ISOFH but competing for similar clinic and provincial hospital segments.

Direct peers

• FPT.eHospital (FPT Software): FPT's hospital information system unit, widely deployed across Vietnamese public and private hospitals. The closest direct competitor to ISOFH in Vietnam's HIS market, with comparable HIS/EMR/PACS modules and similar enterprise sales motion.

Others

• Philips Healthcare (Tasy EMR):

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@isofh1614
• Facebookfacebook.com/isofh.leadinginmedtech
• LinkedInlinkedin.com/company/isofh-jsc/mycompany

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ISOFH