Liquid Interactive
Liquid Interactive is an Australian strategic design and applied-technology consultancy (iLiquid Pty Ltd) that builds human-centred digital platforms and its Unearth AI sovereign AI product for federal and state government, healthcare, and education clients across Australia.
- Company typePrivate
- Founded1999
- HeadquartersBrisbane, Australia
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Liquid Interactive does
Liquid Interactive (trading name of iLiquid Pty Ltd) is an Australian strategic design and applied-technology consultancy headquartered in Brisbane, with additional offices in Canberra, Sydney and Melbourne. Founded in 1999 and operating with 101–250 employees, the company serves federal and state government, healthcare, and education clients with a portfolio of services spanning strategic design, service design and implementation, and AI and innovation consulting.
The company's core technology product is Unearth AI, a sovereign AI platform for government that ingests text, images, audio and video, classifies content against policy, surfaces evidence for human review, and automates write-back to enterprise systems including OpenAI, Microsoft, Google, AWS, Snowflake, Databricks, Oracle and Salesforce. Adjacent capabilities include AI Leap Workshops and semantic search deployments (e.g., the Head to Health mental health gateway).
Liquid's revenue model is dominated by quote-based professional services engagements under multi-year contracts with enterprise and government clients, supplemented by an emerging recurring-revenue layer through Unearth AI subscriptions. Distribution is direct and partner-led, with senior principals managing federal and state government relationships; thought-leadership channels (the Future Led panel series, The Mandarin AI survey partnership, Forbes Australia coverage) sit alongside direct enterprise sales. Notable deployments include the My Aged Care platform (2.3M+ users), Head to Health, MyCQU for CQUniversity, and the InsideU learning platform with Pixar and the University of Colorado Boulder.
Liquid Interactive firmographics
Firmographics- Name
- Liquid Interactive
- Legal name
- iLiquid Pty Ltd
- Website
- https://liquidinteractive.com.au
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Liquid Interactive is an Australian strategic design and applied-technology consultancy (iLiquid Pty Ltd) that builds human-centred digital platforms and its Unearth AI sovereign AI product for federal and state government, healthcare, and education clients across Australia.
- Ownership category
- akta.pro rank
Liquid Interactive industry classification
Industry- Product category
- Digital Transformation Consulting
- NAICS
- Computer Systems Design and Related Services (54151), Software Publishers (5132), Other Scientific and Technical Consulting Services (54169)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Conversational NLP & Dialogue Management (chatbots, agents) (HDAAADAF)
- akta.pro secondary industry
- Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF)
Keywords
Where Liquid Interactive is headquartered
LocationHeadquarters
- HQ city
- Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Offices4 records
Markets served
Liquid Interactive business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Professional Services - Strategic Design: Strategic consulting services including stakeholder alignment workshops, user journeys and system maps, readiness assessments, future-state blueprints and roadmaps, and capability-building programs.
- Service Design & Implementation: Product and service design, user experience design, and digital implementation services for complex, sensitive products, platforms and services.
- AI & Innovation Consulting: Innovation consulting services including innovation sprints, customer research, readiness workshops, pilots to implementation roadmaps, and operationalising AI systems.
- Unearth AI Platform: Sovereign AI platform for government with capabilities in capture, analyse, discover, and execute functions. Integrates with leading software platforms including OpenAI, Microsoft, Google, Snowflake, Databricks, Oracle, AWS, Salesforce, and others.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Quote-based professional services |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Liquid Interactive product offering
Product offeringCore offering
Liquid Interactive is a strategic design and technology consultancy that helps government, healthcare and education organisations solve complex challenges through human-centred design, applied technology and service implementation. Its portfolio combines professional services — strategic design, service design and implementation, and AI/innovation consulting — with Unearth AI, a proprietary sovereign AI platform built specifically for government use to capture, classify, review and automate information across fragmented systems.
Product overview
Liquid Interactive operates as a strategic design and technology consultancy offering a portfolio of professional services plus one core technology product. The core product is Unearth AI, a sovereign AI platform designed for government with four integrated capabilities: capture & ingest, analyse & classify, discover & review, and execute & integrate. Supporting this platform is the AI Leap Workshop, a structured engagement program that helps government teams identify practical AI opportunities. The broader service portfolio includes Strategic Design, Service Design & Implementation, and AI & Innovation consulting services. Future Led is a thought leadership panel series. Together, these offerings help government, healthcare, and education organisations transform outcomes through human-centred design and technology.
Differentiator
Problem solved
Functional benefit
Brands
- Unearth AI: Liquid's sovereign AI platform designed for government, which turns information burden into actionable intelligence by connecting systems, extracting meaning, and enabling faster, explainable decisions.
Products and services
- Unearth AI Sovereign AI platform designed for government agencies that turns information burden into actionable intelligence. Connects fragmented systems, ingests handwritten pages, scanned forms, emails, audio and video; extracts meaning via entity tagging and policy alignment; provides a transparent review interface with rationales, confidence levels and linked evidence; and automates workflows, approvals, reports and write-back to enterprise systems including OpenAI, Microsoft, Google, Snowflake, Databricks, Oracle, AWS and Salesforce.
- AI Leap Workshop Structured consulting engagement that helps government teams identify where AI can deliver measurable impact. Includes pre-workshop inputs, 60-minute structured sessions, prioritised AI opportunities and tailored blueprints for applying AI within the organisation.
- Strategic Design Consulting service that blends systems thinking with human insight to address complex challenges. Includes stakeholder alignment workshops, user journeys and system maps, readiness assessments, future-state blueprints and roadmaps, and capability-building programs.
- Service Design & Implementation Design and implementation of digital products and services that are intuitive, scalable and optimised for people. Combines product and service design, user experience design and digital implementation expertise for complex, sensitive products, platforms and services.
- AI & Innovation Innovation consulting service that helps organisations define where to start with AI, identify use cases that unlock capacity and deliver strategic value, and scale change with confidence. Includes innovation sprints, customer research, readiness workshops, pilots to implementation roadmaps, and operationalising AI systems.
Quantifiable outcome
- 2.3M+ users served through My Aged Care platform
- +4 more outcomes
Companies that use Liquid Interactive
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles3 records
Liquid Interactive technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability11 records
Feature3 records
Liquid Interactive partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and supporting.
- OpenAIcoreTechnology integration partnership where Unearth AI platform integrates with OpenAI's language models for AI capabilities within the government-focused platform.
- MicrosoftcoreIntegration partnership through Unearth AI platform. Microsoft technologies are used as part of the platform's technology stack for government clients.
- GooglecoreIntegration partnership through Unearth AI platform. Google Docs and other Google services are integrated with the platform.
- Amazon Web ServicescoreIntegration partnership through Unearth AI platform. AWS cloud infrastructure supports the platform's government-focused AI capabilities.
- SnowflakecoreIntegration partnership for data analytics and storage capabilities within the Unearth AI platform.
- SalesforcecoreIntegration partnership enabling Unearth AI to connect with Salesforce enterprise systems for workflow automation.
- DatabrickscoreIntegration partnership for data processing and analytics capabilities within the Unearth AI platform.
- OraclecoreIntegration partnership for enterprise system connectivity within the Unearth AI platform.
- Gaia ResourcessupportingImplementation partner in My Aged Care project collaboration, working with Department of Health and Aged Care and Liquid.
- SpeedwellcoreCo-delivery partner with Liquid for Head to Health national digital gateway design and delivery, commissioned by Department of Health and Aged Care.
- Bastion InsightssupportingResearch partner in My Aged Care collaboration, providing customer insights and research capabilities.
- Queensland University of Technology (QUT) Chair in Digital EconomycoreAcademic partnership for the NextGen innovation sprints program with Queensland Government. QUT provided research and workshop facilitation expertise alongside Liquid's strategy, content, design and development capabilities.
- The MandarincoreMedia partnership for AI in Government benchmarking initiative, including the first national survey on public sector attitudes towards AI. Joint research and thought leadership collaboration.
- Pixar Animation StudioscoreLicensing partnership for Inside Out characters used in the InsideU digital learning platform for social and emotional learning, developed with Renée Crown Wellness Institute.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Liquid Interactive competitors and assessment
Company assessmentBroad incumbents
- Slalom: US-headquartered consultancy with growing Australian presence, focused on strategy, technology and transformation across government, health and education. Comparable in engagement style and sector mix.
- Thoughtworks: Global design and technology consultancy with Australian government and healthcare engagements. Larger and broader portfolio, but overlapping service design, AI and digital implementation offerings.
- PwC Australia (Consulting): Big 4 firm with large Australian government and healthcare consulting practice. Competes with Liquid on digital transformation, citizen experience and data/AI programs.
- Accenture (Australia): Global professional services firm with deep Australian federal and state government work, including digital health and citizen services. Competes for large transformation mandates alongside Liquid.
- Deloitte Digital (Australia): Big 4 digital and human-centred design arm with extensive Australian public sector practice. Overlaps directly with Liquid in service design, AI strategy and large-scale platform delivery.
Emerging players
- Mod (Australia): Australian AI consultancy delivering applied AI solutions to enterprise and government. An emerging competitor for the AI & Innovation and Unearth AI-style mandates Liquid is targeting.
Direct peers
- Nous Group: Australian management consultancy focused on public sector, health and education transformation. Competes with Liquid for strategy and service design mandates within the same government buyer set.
- Portable: Australian UX, design and digital transformation consultancy serving government and enterprise. Comparable in service offering (design, research, implementation) and target customer profile.
- Versent: Australian cloud, AI and digital engineering consultancy with enterprise and government clients. Comparable in scale, geography and focus on applied AI and platform delivery.
- Thinkplace: Australian strategic design and innovation consultancy with deep federal and state government clients. Closest direct peer in scale, sector focus (government, health, education), and human-centred design methodology.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Liquid Interactive social profiles
Digital presenceLiquid Interactive financial estimates
Financial estimateRevenue estimate
Valuation estimate
Liquid Interactive leadership team
Management profileNumber of profiles
Profiles10 records
Liquid Interactive funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Liquid Interactive M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Liquid Interactive
What does Liquid Interactive do?
Liquid Interactive is a strategic design and technology consultancy that helps government, healthcare and education organisations solve complex challenges through human-centred design, applied technology and service implementation. Its portfolio combines professional services — strategic design, service design and implementation, and AI/innovation consulting — with Unearth AI, a proprietary sovereign AI platform built specifically for government use to capture, classify, review and automate information across fragmented systems.
Is Liquid Interactive a public or private company?
Liquid Interactive is a private company. It is classified as management employee owned and is currently operating.
When was Liquid Interactive founded?
Liquid Interactive was founded in 1999. It employs 101 to 250 people.
Where is Liquid Interactive based?
Liquid Interactive is headquartered in Brisbane, Australia, in the Oceania region.
How does Liquid Interactive make money?
Four revenue lines are on record. Professional Services - Strategic Design is the primary driver. The others are service Design & Implementation, AI & Innovation Consulting and unearth AI Platform.
Who are Liquid Interactive's main competitors?
Broad incumbents on record are Slalom, Thoughtworks, PwC Australia (Consulting), Accenture (Australia) and Deloitte Digital (Australia). Mod (Australia) is listed as an emerging player. Direct peers are Nous Group, Portable, Versent and Thinkplace.
Does Liquid Interactive have an API?
No public API is recorded for Liquid Interactive.
What industry is Liquid Interactive in?
Liquid Interactive's product category is Digital Transformation Consulting. Its primary akta.pro industry code is HDAAADAF, Conversational NLP & Dialogue Management (chatbots, agents), with a secondary code of HDAEAKAF, Robotic Process Automation (RPA) & Hyperautomation Platforms. Its NAICS code is 54151 and its SIC code is 7373.