Quality Plumbing & Heating

What Quality Plumbing & Heating does

Quality Plumbing & Heating (QPH) is a privately held, family-owned plumbing and HVAC service company headquartered in Kokomo, Indiana. Founded in 1968 by Buford McDaniel with $5,000 in Bunker Hill, Indiana, the firm has operated continuously for 56 years under three generations of family ownership, with the current leadership (Joe Rosinski, President; Jesse Carson, Vice President) having completed an ownership buyout on January 1, 2018. The company serves residential, commercial, and industrial customers across Central Indiana, with an explicit service area covering Kokomo, Logansport, Noblesville, Peru, Rochester, and Marion, and a commercial/industrial reach extending across the state.

QPH's core offerings include plumbing services (water heaters from Bradford White and Rinnai, sewer/drain cleaning with camera diagnostics and hydro jetting, water softeners, shallow well jet pumps, reverse osmosis systems, leak detection) and HVAC services (Carrier furnaces up to 98.5% efficiency, Carrier and Bosch heat pumps up to 20.5 SEER, geothermal systems up to 37 SEER, ductless mini splits, and air conditioning). The company is a Carrier Certified Factory Authorized Dealer and runs an in-house fabrication shop and technician training facility. All field technicians are NATE-certified, a credential requiring 10,000+ job hours, 96+ credit hours, and 40 hours of annual training. The wholly-owned subsidiary QPH Mechanical handles commercial, industrial, and plan & spec projects.

The business model blends transactional service revenue (one-time repairs, installations, and 24/7 emergency calls) with a recurring subscription component — the Family Savings Plan, an annual membership (starting at $180/year for standard Furnace and A/C) that bundles seasonal precision tune-ups, priority emergency dispatch, waived after-hours fees, and a 5% parts/equipment discount. GTM is direct field service: phone-based and website-based service requests, dispatch of in-house uniformed, drug-tested, and background-checked technicians, with marketing driven by Google reviews, content/SEO, organic social, and community ties (Chamber of Commerce, Rotary, Home Builders Association). Financing is offered through Wells Fargo credit, and utility rebates are facilitated via Duke Energy Smart Saver and NIPSCO partnerships.

Name

Quality Plumbing & Heating

Legal name

Quality Plumbing & Heating Inc.

Website

https://qph.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

51–100 employees

Short description

Quality Plumbing & Heating is a family-owned plumbing and HVAC service company founded in 1968, serving residential, commercial, and industrial customers across Central Indiana with NATE-certified technicians, Carrier product installations, and a Family Savings Plan subscription service.

Ownership category

akta.pro rank

Product category

Plumbing and HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Plumbing & Pipefitting Contracting (IMAFALAC)

akta.pro secondary industries

Residential Plumbing Fixture Installation & Repair (HSAOAAAA), Heat Pump Repair & Maintenance (HSAOAHAD), Water Heater/Boiler Flue, Venting & Chimney Liner Service (HSAOACAF)

Keywords

• Residential plumbing services
• HVAC installation repair
• Geothermal heating systems
• Water heater installation
• Sewer drain cleaning

Headquarters

HQ city

Kokomo

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Others

Revenue model

1. Plumbing Services: One-time and recurring service revenue from plumbing repairs, installations, and maintenance including water heaters, sewer drains, water softeners, shallow well jet pumps, and reverse osmosis systems. Services offered to residential customers with pricing varying by job complexity.
2. HVAC Services: Revenue from heating, ventilation, and air conditioning installation, repair, and maintenance including furnaces, heat pumps, geothermal systems, ductless mini splits, and air conditioning units. Both one-time service calls and recurring maintenance contracts generate revenue.
3. Service Plans (Family Savings Plan): Annual membership program providing scheduled maintenance (spring and fall precision tunes), priority emergency dispatching, and discounts on parts and service. Recurring revenue stream with membership fees paid annually.
4. Commercial & Industrial Services: Larger-scale projects including HVAC refrigeration, building automation, food service equipment, service plumbing, specialty piping, and plan & spec contracts for commercial and industrial customers across Indiana.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Quality Plumbing & Heating is a family-owned plumbing and HVAC service contractor providing installation, repair, and maintenance services to residential, commercial, and industrial customers across Indiana. The core offerings include water heater installation, sewer drain cleaning, plumbing services, furnace and heat pump installation, geothermal systems, ductless mini splits, air conditioning, and 24/7 emergency services, complemented by a recurring Family Savings Plan membership.

Product overview

Quality Plumbing & Heating is a family-owned HVAC and plumbing service company providing residential, commercial, and industrial services since 1968. The company operates as a unified service offering rather than a software platform, delivering its core services through a portfolio of products including water heaters (Bradford White, Rinnai), furnaces, heat pumps, geothermal systems, ductless mini splits, and air conditioning units (primarily Carrier brand). These products are complemented by plumbing services (water softeners, shallow well jet pumps, reverse osmosis systems), sewer/drain cleaning with camera inspections and jetting, and a Family Savings Plan service membership. The company also provides 24/7 emergency services and commercial/industrial contracting through its mechanical services division.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Heaters Installation and repair services for water heaters, including natural gas, propane, and electric models featuring brands such as Bradford White and Rinnai. Models include 80%-95% efficiency options with Wi-Fi capability, integrated digital controls, and warranties up to 6 years.
• Sewer Drains Sewer and drain cleaning services including camera inspections and sewer jetting (hydro jetting) to restore proper water flow and unclog blocked lines for residential and commercial customers.
• Plumbing Services General plumbing services including water softeners, shallow well jet pumps, reverse osmosis water systems, fixture repair/replacement, leak detection, and drain cleaning.
• Furnaces Furnace installation and repair services featuring Carrier brand products with up to 98.5% energy efficiency, 10-year warranty on parts, lifetime warranty on heat exchanger, and load calculation assessments by certified technicians.
• Heat Pumps Heat pump installation and repair services including air-to-air, water-to-air, and geothermal options. Brands include Carrier and Bosch with SEER ratings up to 20.5 and HSPF ratings up to 13.
• Geothermal Systems Geothermal heat pump systems using underground loop technology for heating, cooling, and water heating. Offers up to 37 SEER rating with 10-year warranty on parts and labor, including Bosch geothermal brands.
• Ductless Mini Splits Ductless mini split systems providing year-round heating and cooling with individual room temperature control. Available in single-zone and multi-zone configurations (up to 8 zones) with 10-year warranty for residential and commercial customers.
• Air Conditioning Air conditioning installation and repair services featuring Carrier systems with up to 20.5 SEER rating, non-ozone depleting refrigerant, and 10-year parts warranty for residential customers.
• HVAC Services General HVAC services including thermostat installation, humidifier/dehumidifier services, fireplace maintenance, filter checks, whole-home filtration options, and system inspections.
• Service Plans (Family Savings Plan) Annual membership plan offering Spring and Fall Precision Tune-ups for A/C and furnace, filter discounts, priority emergency dispatching, and 5% discount on parts and equipment. Plans include Standard Furnace and A/C ($180/year), Heat Pump/Geo-Thermal/Boilers, and Extra Systems.
• Commercial & Industrial Services Commercial, industrial, and mechanical services including HVAC refrigeration, building automation, food service equipment, service plumbing, specialty piping, and Plan & Spec contracts for commercial and industrial facilities across Indiana. Managed through QPH Mechanical subsidiary.
• 24/7 Emergency Services Round-the-clock emergency plumbing and HVAC repair services available 24 hours a day, 7 days a week, including holidays for residential and commercial customers.

Quantifiable outcome

• Minimum 12-month warranty on all parts and labor for all services
• +4 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• CarriercoreTechnology or IntegrationCarrier is the primary brand for furnaces, air conditioning, and heat pumps installed by QPH. The company is a Certified Factory Authorized Dealer for Carrier products. Carrier credit card financing is available through Wells Fargo for Carrier product purchases.
• Bradford WhitecoreTechnology or IntegrationBradford White is a top-quality water heater brand installed by QPH technicians. Partnered for reliable water heater products.
• RinnaicoreTechnology or IntegrationRinnai is a premium tankless water heater brand installed by QPH alongside Bradford White products.
• UA Local 440coreStrategic or Co-development PartnerIn 2012, QPH partnered with UA Local 440 to start a residential department, bringing state-of-the-art indoor air quality and energy efficient equipment installations to local homeowners.
• Kokomo Chamber of CommerceminorStrategic or Co-development PartnerQPH is a proud partner of the Kokomo Chamber of Commerce, demonstrating community involvement and local business support.
• Rotary ClubminorStrategic or Co-development PartnerQPH is a member of Rotary, supporting community service and local initiatives.
• Home Builders AssociationminorStrategic or Co-development PartnerQPH is a member of the Home Builders Association, connecting with residential construction industry.
• BoschcoreTechnology or IntegrationBosch geothermal brands are carried by QPH for geothermal heat pump installations alongside Carrier products.
• Duke Energy Smart SaverminorGTM or Marketing PartnerEnergy efficiency rebate program. When customers upgrade to ENERGY STAR products, they could be eligible for rebates through Duke Energy Smart Saver program.
• NIPSCO (Northern Indiana Public Service Company)minorGTM or Marketing PartnerRebates for high efficiency heating equipment including furnaces, boilers, smart Wi-Fi thermostats and other equipment to help customers save energy and money.

Scale indicators3 records

Recent moves12 records

Expansion highlights4 records

Others

• Ferguson Enterprises: Wholesale distributor of plumbing, HVAC, and waterworks supplies serving residential and commercial contractors, comparable as a supply chain partner operating within QPH's value chain.
• Trane: HVAC equipment manufacturer competing with Carrier in the same product categories (furnaces, AC, heat pumps) that QPH installs and services, representing an alternative brand QPH could carry.
• Carrier: HVAC equipment manufacturer and QPH's primary brand partner, providing furnaces, AC units, and heat pumps installed through QPH's Certified Factory Authorized Dealer program — directly enabling QPH's premium installation revenue.

Direct peers

• HomeServe USA: Home services and repair company offering plumbing, HVAC, and electrical service contracts and warranties to homeowners, with overlapping service categories and a recurring annual subscription revenue model similar to QPH's Family Savings Plan.
• Roto-Rooter: National plumbing, drain cleaning, and water heater service company offering 24/7 emergency residential and commercial services with similar business model, customer base, and service categories as QPH.
• One Hour Heating & Air Conditioning: Neighborly franchise HVAC service company offering heating, cooling, and air quality services with similar 24/7 emergency availability, on-time guarantees, and residential plus light commercial focus.
• Benjamin Franklin Plumbing: National franchise plumbing service offering residential plumbing repairs, water heater installations, and drain cleaning with similar on-time guarantees, upfront pricing, and uniformed drug-tested technicians.
• Mr. Rooter Plumbing: Neighborly franchise brand offering residential plumbing, sewer, and drain cleaning services with similar upfront flat-rate pricing, recurring service call model, and emphasis on licensed/experienced technicians.
• Aire Serv: Neighborly franchise HVAC services offering heating, cooling, and indoor air quality solutions with similar residential service model, NATE-certified technicians, and recurring maintenance contract offerings.

Regional players

• Williams Comfort Air: Indianapolis-based HVAC and plumbing company serving Central Indiana with similar residential and light commercial services, providing direct regional overlap with QPH's primary market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/__QPH__
• YouTubeyoutube.com/channel/UCBOfOlIMAcZbd4t3HS87vIA/videos
• Facebookfacebook.com/qualityplumbingheating
• LinkedInlinkedin.com/company/quality-plumbing-heating-inc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quality Plumbing & Heating