CTM
CTM is an Australian-headquartered IT services firm providing network security, cloud, and managed technology services to enterprise clients in financial services, healthcare, fintech, and technology, delivered from offices in Melbourne and London via a 24/7 NSOC and customizable multi-year SLAs.
- Company typePrivate
- Founded2014
- HeadquartersMelbourne, Australia
- Headcount51–100
- GTM typeB2B
- OfferingServices
What CTM does
CTM (Consulting Technology Management) is an Australian-headquartered IT services firm founded in 2014 that delivers network security, cloud, and managed technology services to enterprise clients. The company operates from a Melbourne headquarters and a UK regional office in London, with a 24/7 Network and Security Operations Center (NSOC) providing global follow-the-sun support and a 15-minute critical-issue response SLA. Its delivery portfolio is organized into Professional Services (strategy and advisory, end-to-end project delivery, workforce contingency staffing, and procurement) and Managed Services (NSOC monitoring, global support, communications, and compliance), underpinned by three solution pillars: Security Solutions (endpoint security, IAM, NGFW, NAC, pen testing, MDR, DLP, web/email protection, and ISO 27001 fast-track); Networking Solutions (network visibility, AI-enabled Cloud WIFI, cellular, IP transit, routing and switching with self-healing capabilities, NaaS, and SASE); and IT & Cloud Solutions (unified communications, DevOps, cloud migration, end-user support, site relocation, and IaaS).
CTM's underlying technology stack combines vendor networking and security platforms with AI/ML-driven analytics for network optimization, anomaly detection, and automated patch management, and is delivered under an ITILv4-aligned, ISO 27001-certified management system. Revenue is generated through a mix of professional services engagements (consulting fees, project work, and skilled staff augmentation) and recurring managed services and subscription contracts under customizable multi-year SLAs. The company serves enterprise clients primarily in financial services, fintech, healthcare, and technology — with named logos including PEXA, Ramsay Health Care, and Afterpay — via direct consultative field sales from its Australian and UK offices, supported by content marketing (insights, case studies) and a LinkedIn presence. No funding rounds, M&A activity, or parent-company relationships are disclosed; ownership appears to remain with co-founders Alan Tran (Managing Director and Group CEO) and Shirley Yang (CFO).
CTM firmographics
Firmographics- Name
- CTM
- Legal name
- CTM Professional Services Pty Ltd
- Website
- https://ctmps.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- CTM is an Australian-headquartered IT services firm providing network security, cloud, and managed technology services to enterprise clients in financial services, healthcare, fintech, and technology, delivered from offices in Melbourne and London via a 24/7 NSOC and customizable multi-year SLAs.
- Ownership category
- akta.pro rank
CTM industry classification
Industry- Product category
- IT Consulting and Managed Network Security Services
- NAICS
- Management Consulting Services (54161), Computer Systems Design and Related Services (54151)
- SIC
- Services-Management Consulting Services (8742)
- akta.pro primary industry
- Digital & Technology Transformation Consulting (BPAHACAH)
- akta.pro secondary industries
- Telecommunications & Network Engineering Consulting (BPAHAIAH), ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)
Keywords
Where CTM is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
CTM business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Professional Services: CTM provides end-to-end consulting and project delivery services including strategy and advice, project management, workforce contingency solutions, and procurement services. Revenue is generated through consulting engagements, project fees, and skilled professional staffing.
- Managed Services: Ongoing managed services including Network and Security Operations (NSOC), global support, communications solutions, and compliance management. Revenue is generated through service level agreements and ongoing support contracts.
- Security Solutions: Sale and deployment of security solutions including endpoint security, firewalls, DLP, IAM, and penetration testing services.
- Networking Solutions: Networking infrastructure services including network visibility, cloud WiFi, cellular connectivity, internet, business-grade connectivity, routing and switching, Network as a Service (NaaS), and SASE.
- IT & Cloud Solutions: ICT services including cloud and infrastructure services, migration, endpoint management, DevOps, unified communications, and site relocation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Custom Service Level Agreements |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
CTM product offering
Product offeringCore offering
CTM (Consulting Technology Management) is an Australian technology consulting firm that provides professional services and managed services focused on network security, cloud technologies, communications, and compliance. The company operates a 24/7 Network and Security Operations Center (NSOC) and delivers end-to-end projects spanning strategy, deployment, workforce augmentation, and procurement for enterprise clients. Its portfolio is organized across Security Solutions, Networking Solutions, and IT & Cloud Solutions, supported by ISO27001 certification and ITILv4-aligned service management.
Product overview
CTM (Consulting Technology Management) is a technology consulting and managed services firm specializing in Network Security and Cloud Technologies. The portfolio spans two core service categories: Professional Services (Strategy and Advice, Projects, Workforce Contingency, and Procurement) and Managed Services (Network and Security Operations, Global Support, Communications, and Compliance/Security). These are underpinned by three solution pillars: Security Solutions (Endpoint Security, IAM, NGFW, Pen Testing, MDR, DLP, Web/Email Protection, LMS, NAC, ISO 27001 Fastrack); Networking Solutions (Network Visibility, Cloud WIFI, Cellular, Internet/IP Transit, Business Grade Connectivity, Routing and Switching, NaaS, SASE); and IT & Cloud Solutions (Unified Communications, DevOps, Cloud Migration, End User Support, Site Relocation, IaaS). The NSOC provides 24/7 monitoring with 15-minute response times, and Cloud WIFI and Routing/Switching solutions incorporate AI/ML-driven optimization and self-healing capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Network and Security Operations (NSOC) Round-the-clock monitoring and management of network infrastructure and security systems for enterprise clients, with a 15-minute response time on critical issues and proactive threat detection and remediation.
- Global Support Seamless technical assistance and support across various global locations and time zones for enterprise clients, with customizable Service Level Agreements tailored to unique business needs.
- Communications Solutions Reliable communication solutions delivered through trusted global partnerships for enterprise clients, providing stable, resilient, and extensive network designs across secure private and public networks.
- Compliance and Security (ISO27001 / ITILv4) Compliance and security services backed by ISO27001 certification and ITILv4-aligned management system, helping enterprise clients streamline processes and align IT services with business objectives.
- Strategy and Advice Consulting services delivered by Subject Matter Experts who create tailored technology strategies aligned with enterprise client objectives, identifying areas for improvement across industries.
- Projects End-to-end turnkey project delivery for enterprise clients, covering conception to completion with dedicated professionals managing every aspect of technology initiatives.
- Workforce Contingency
Quantifiable outcome
- 15-minute response time for critical network and security issues
- +3 more outcomes
Companies that use CTM
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
CTM technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability7 records
Feature5 records
CTM partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights5 records
CTM competitors and assessment
Company assessmentDirect peers
- Logicalis Australia: Global IT solutions and managed services provider with strong ANZ presence focused on networking, cloud and digital transformation. Directly comparable to CTM's network-centric solutions and managed services portfolio.
- CyberCX: Australia and New Zealand's largest pure-play cybersecurity services firm, providing consulting, managed detection and response, and security operations. Directly comparable on the security solutions and managed services pillars of CTM's portfolio.
- Tesserent (now part of Thales): Australian-headquartered cybersecurity consulting and managed services firm (acquired by Thales in 2024). Closely comparable to CTM on cyber advisory, MDR and managed security services for enterprise clients in ANZ.
- Datacom: Australia/NZ-headquartered IT services and consulting firm offering managed services, cloud, networking and security solutions to enterprise and government clients. Highly comparable in scale, geography and service portfolio to CTM.
Emerging players
- Sekuro: Australia-based cybersecurity and digital resilience firm offering consulting, managed security and cyber risk advisory. Comparable to CTM's security solutions and managed services pillars with an ANZ enterprise focus.
- Insomnia Security: New Zealand-headquartered specialist cybersecurity consulting and managed services firm. Comparable to CTM on enterprise security consulting and managed detection and response offerings in the broader ANZ region.
Broad incumbents
- NTT Ltd: Global technology services provider offering managed network, security and cloud services. Overlaps with CTM's SD-WAN, SASE, Cloud WiFi and managed security offerings and competes for enterprise networking deals.
- Fujitsu Australia: Subsidiary of global SI Fujitsu providing consulting, managed services, cloud and security in Australia. Overlaps directly with CTM's enterprise networking, cloud transformation and managed services offerings but at significantly greater scale.
- DXC Technology Australia: Global IT services provider with strong Australian presence delivering managed network, security and workplace services. Competes with CTM for enterprise managed services and security operations engagements.
Regional players
- Telstra Enterprise: Australian incumbent telecom's enterprise division providing managed networks, security and cloud services. Comparable to CTM on networking solutions (SD-WAN, SASE, Cloud WiFi) and managed services for Australian enterprise customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CTM social profiles
Digital presenceCTM compliance and trust
Trust signalCompliance4 records
CTM financial estimates
Financial estimateRevenue estimate
Valuation estimate
CTM leadership team
Management profileNumber of profiles
Profiles2 records
CTM funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CTM M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CTM
What does CTM do?
CTM (Consulting Technology Management) is an Australian technology consulting firm that provides professional services and managed services focused on network security, cloud technologies, communications, and compliance. The company operates a 24/7 Network and Security Operations Center (NSOC) and delivers end-to-end projects spanning strategy, deployment, workforce augmentation, and procurement for enterprise clients. Its portfolio is organized across Security Solutions, Networking Solutions, and IT & Cloud Solutions, supported by ISO27001 certification and ITILv4-aligned service management.
Is CTM a public or private company?
CTM is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CTM founded?
CTM was founded in 2014. It employs 51 to 100 people.
Where is CTM based?
CTM is headquartered in Melbourne, Australia, in the Oceania region.
How does CTM make money?
Five revenue lines are on record. Professional Services are the primary driver. The others are managed Services, security Solutions, networking Solutions and IT & Cloud Solutions.
Who are CTM's main competitors?
Direct peers on record are Logicalis Australia, CyberCX, Tesserent (now part of Thales) and Datacom. Emerging players are Sekuro and Insomnia Security. Broad incumbents are NTT Ltd, Fujitsu Australia and DXC Technology Australia. Telstra Enterprise is listed as a regional player.
Does CTM have an API?
No public API is recorded for CTM.
What industry is CTM in?
CTM's product category is IT Consulting and Managed Network Security Services. Its primary akta.pro industry code is BPAHACAH, Digital & Technology Transformation Consulting, with a secondary code of BPAHAIAH, Telecommunications & Network Engineering Consulting. Its NAICS code is 54161 and its SIC code is 8742.