Narus Health
Lucent Health (Narus Health) is a Nashville-based care management and pharmacy benefits provider that sells integrated concierge, complex care, utilization, large case management, and pharmacy solutions to self-insured employers via direct enterprise sales and broker channels.
- Company typePrivate
- Founded2024
- HeadquartersNashville, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Narus Health does
Lucent Health (operating under the Narus Health umbrella in the provided firmographics) is a Nashville-based, private, for-profit healthcare management company founded in 2014 and operating with 11–50 employees. It provides integrated care management and pharmacy solutions to self-insured employers, who offer these services to their employees as part of their health benefits package. The company is the legal entity behind the Lucent Health brand, with sub-brands including Lucent Health Rx and Lucent Health SpecialtyRx.
The core offering combines in-house Concierge Care, Complex Care Management, Large Case Management, and Utilization Management with pharmacy benefit solutions, all unified through a secure technology and analytics platform that performs daily claims-activity analysis to assign risk scores and stratify members for proactive outreach and enrollment in care management programs. Additional clinical modules cover Diabetes, Behavioral, Transplant, Maternity, and Oncology Care, and a member-facing mobile app (the Lucent Health App) provides digital ID cards, claims tracking, accumulator management, EOB access, and plan document self-service. The company also collaborates with external point solution partners to extend its integrated care experience.
Lucent Health operates a B2B2C go-to-market motion led by enterprise sales targeting self-insured employers, supported by a dedicated broker and benefits consultant channel. Revenue is generated through subscription PEPM or negotiated contract rates with employers and plan sponsors, with pricing customized to group size and plan scope. There is no publicly disclosed pricing. The company holds HIPAA compliance posture for protected health information. Only a single seed funding event from Revolution's Rise of the Rest Seed Fund in January 2018 is on record, with no subsequent funding, M&A, or public valuation disclosed in the source data.
Narus Health firmographics
Firmographics- Name
- Narus Health
- Legal name
- Lucent Health
- Website
- https://narushealth.com
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Lucent Health (Narus Health) is a Nashville-based care management and pharmacy benefits provider that sells integrated concierge, complex care, utilization, large case management, and pharmacy solutions to self-insured employers via direct enterprise sales and broker channels.
- Ownership category
- akta.pro rank
Narus Health industry classification
Industry- Product category
- Healthcare Care Management
- NAICS
- Health Care and Social Assistance (62), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Chronic Care & Complex Care Management (HSABAIAD)
- akta.pro secondary industry
- Benefits, Insurance & Long-Term Care Planning Navigation (Medicare/Medicaid/LTC) (HLADALAI)
Keywords
Where Narus Health is headquartered
LocationHeadquarters
- HQ city
- Nashville
- HQ country
- United States
- HQ region
- North America
Markets served
Narus Health business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Employer Health Plan Services: Provides care management and pharmacy solutions to employers as part of their employee health benefits package. Revenue generated through per-employee-per-month (PEPM) fees or negotiated contract rates with self-insured employers and health plans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based / Custom enterprise pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Narus Health product offering
Product offeringCore offering
Narus Health (doing business as Lucent Health) provides integrated healthcare care management and pharmacy benefit solutions to self-insured employers and their employees. Its offerings combine in-house concierge care, complex and large case management, utilization management, chronic condition programs, and pharmacy benefits (Lucent Health Rx and SpecialtyRx), all unified through a secure analytics platform with daily claims-based risk scoring and a member-facing mobile app.
Product overview
Lucent Health is an integrated healthcare platform that combines in-house concierge care, care management, and pharmacy solutions. The platform operates as a unified system with multiple interconnected modules including Concierge Care, Complex Care Management, Large Case Management, Utilization Management, and pharmacy solutions (Lucent Health Rx and Lucent Health SpecialtyRx). A mobile app provides members direct access to benefits management. The company also collaborates with trusted point solution partners and utilizes a secure technology and analytics platform for member engagement and risk stratification.
Differentiator
Problem solved
Functional benefit
Brands
- Lucent Health Rx: Pharmacy benefit management solution offered by Lucent Health.
- Lucent Health SpecialtyRx
Products and services
- Concierge Care Provides employer health plan members with one trusted point of contact for all healthcare questions, including provider searches and benefit inquiries.
- Complex Care Management Supports members with chronic or high-risk conditions through specialized disease management and unlimited access to a dedicated care team.
- Large Case Management Guides members facing serious illness or injury with coordinated, high-quality care while helping employers manage costs and risk.
- Utilization Management Ensures care is medically necessary and cost-effective through clinical reviews, follow-up, and appeals support.
- Lucent Health SpecialtyRx Connects members with specialty therapies for rare or complex conditions while minimizing out-of-pocket costs.
- Lucent Health App Mobile application that enables health plan members to manage benefits with a digital ID card, claims and accumulator tracking, family coverage details, EOB access, and plan documents.
- Lucent Health Plans Health plans offered to employers that integrate care management and pharmacy solutions under a single benefits package.
- Lucent Health Rx Pharmacy benefit management solution that delivers prescription drug coverage as part of the integrated care management experience.
Quantifiable outcome
- Daily claims analysis enables proactive member engagement and risk stratification
Companies that use Narus Health
Customer profileSegments3 records
Ideal customer profiles2 records
Narus Health technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Narus Health partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Trusted Point Solution PartnerscoreCollaborates with trusted point solution partners to provide employers and employees with a fully integrated healthcare experience. These partners complement in-house concierge, care management, and pharmacy solutions to deliver comprehensive care coverage.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
Narus Health competitors and assessment
Company assessmentDirect peers
- Virgin Pulse: Virgin Pulse provides employer health, wellbeing, and care navigation platforms to self-insured employers and health plans. It is a direct peer because it targets the same employer buyer with combined navigation, engagement, and benefits-management tools.
- Castlight Health: Castlight Health provides a health benefits navigation and engagement platform to large self-insured employers. It is a direct peer because it sells a technology-driven engagement and decision-support layer to the same buyer.
- Accolade: Accolade provides employer-sponsored personalized healthcare navigation, care management, and benefits integration. It is a direct peer because it serves the same self-insured employer buyer with a similarly integrated concierge-plus-clinical model.
- RxBenefits: RxBenefits is a pharmacy benefit solutions provider focused on self-insured employers and works alongside care management offerings. It is a direct peer because it competes in the employer PBM and specialty pharmacy space where Lucent Health Rx and SpecialtyRx operate.
- Quantum Health: Quantum Health offers employer healthcare navigation and care coordination with proprietary claims-based analytics. It is a direct peer because its Real-Time Intercept platform mirrors Lucent Health's daily claims-based risk stratification and self-insured employer focus.
- Included Health: Included Health delivers integrated virtual care, navigation, and care management to employer-sponsored populations. It is a direct peer because it competes for the same employer benefit dollar with bundled clinical and navigation services.
- Health Advocate (formerly WellAdvantage): Health Advocate is an employee assistance and care navigation vendor serving employers and health plans. It is a direct peer because it offers concierge healthcare support and care coordination to the same self-insured employer market.
Emerging players
- Lyra Health: Lyra Health is an employer-sponsored mental health benefits platform. It is an emerging peer because it overlaps with Lucent Health's Behavioral Care module and competes for share of the same employer benefits budget, but focuses on a single therapeutic area.
- Virta Health: Virta Health offers employer- and health-plan-sponsored virtual care for diabetes and metabolic conditions. It is an emerging peer because it overlaps with Lucent Health's Diabetes Care and chronic condition modules, but is condition-specific rather than a full benefits stack.
Broad incumbents
- WELL Health (WELL Health Technologies): WELL Health is a large digital health operator offering patient communication, care coordination, and benefits-adjacent services. It is a broad incumbent because it covers similar care-coordination workflows as part of a much wider digital health portfolio rather than specializing in employer benefit management.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights1 record
Customer concentration
Narus Health social profiles
Digital presenceNarus Health compliance and trust
Trust signalCompliance1 record
Narus Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Narus Health leadership team
Management profileNumber of profiles
Narus Health funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Narus Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Narus Health
What does Narus Health do?
Narus Health (doing business as Lucent Health) provides integrated healthcare care management and pharmacy benefit solutions to self-insured employers and their employees. Its offerings combine in-house concierge care, complex and large case management, utilization management, chronic condition programs, and pharmacy benefits (Lucent Health Rx and SpecialtyRx), all unified through a secure analytics platform with daily claims-based risk scoring and a member-facing mobile app.
When was Narus Health founded?
Narus Health was founded in 2024. It employs 11 to 50 people.
Where is Narus Health based?
Narus Health is headquartered in Nashville, United States, in the North America region.
How does Narus Health make money?
One revenue line is on record: employer Health Plan Services.
Who are Narus Health's main competitors?
Direct peers on record are Virgin Pulse, Castlight Health, Accolade, RxBenefits, Quantum Health, Included Health and Health Advocate (formerly WellAdvantage). Emerging players are Lyra Health and Virta Health. WELL Health (WELL Health Technologies) is listed as a broad incumbent.
Does Narus Health have an API?
No public API is recorded for Narus Health.
What industry is Narus Health in?
Narus Health's product category is Healthcare Care Management. Its primary akta.pro industry code is HSABAIAD, Chronic Care & Complex Care Management, with a secondary code of HLADALAI, Benefits, Insurance & Long-Term Care Planning Navigation (Medicare/Medicaid/LTC). Its NAICS code is 62 and its SIC code is 8000.