Village of Roselle

What Village of Roselle does

Village of Roselle is a municipal government entity incorporated under Illinois law, headquartered at 31 S. Prospect Street in Roselle, DuPage County, Illinois. Founded in 1922 and serving approximately 8,500 water service customers, it delivers the standard portfolio of essential local government services: water supply from Lake Michigan via the DuPage Water Commission, wastewater treatment, police and fire protection, public works, code enforcement, permitting, economic development, and community programming. Operational leadership sits with Village Administrator Jason Bielawski and Mayor David Pileski (2025-2029 term), with department-level direction across Police (Chief Rob Barreto, appointed 2023), Fire (Chief Mark Bozik), Finance (Director Tom Dahl), Development & Engineering Services (Director Kristin Mehl, P.E., CFM), and Public Works.

The Village's technology footprint is built on a CivicPlus CivicEngage content management system that fronts a portfolio of integrated citizen services: Cloudpermit for building permits and code enforcement, Frontline Public Safety Solutions for police reporting, EyeOnWater for smart water meter analytics, and Notify Me / RSS for civic engagement. Underlying this digital layer is physical infrastructure of 101+ miles of water mains, 1,400+ valves, 1,300+ fire hydrants, four pump stations, three storage tanks, and two emergency interconnections. Active modernization programs include a $51 million wastewater treatment upgrade, a villagewide smart meter rollout, a Lead Service Line Replacement program with 100% grant coverage for eligible low-income homeowners, and fiber optic buildout via partnerships with Ezee Fiber and Lumos/T-Mobile.

Revenue is generated through five streams: property and income taxes (via the Local Government Distributive Fund), monthly water and sewer utility billing for ~8,500 customers, Tax Increment Financing from three active TIF districts, externally secured infrastructure grants (over $8 million cumulative since 2021 from IDOT, ITEP, DCEO, Cook County, and federal Community Project Funding), and licenses/permits/code enforcement fees. Distribution to residents and businesses is primarily through Village Hall walk-in service, the online portal, the utility billing system, and four physical department locations (Village Hall, Police, Fire, Public Works).

Name

Village of Roselle

Legal name

Village of Roselle

Website

https://roselle.il.us

Company type

Private

Founded year

1922

Operating status

Operating

Headcount range

51–100 employees

Short description

Village of Roselle is a municipal government in DuPage County, Illinois, serving approximately 8,500 households with water and sewer utilities, police and fire protection, public works, permitting, code enforcement, and economic development services.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Water Supply (4941)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Detention, Retention & Storage Systems (Ponds, Tanks, Vaults) (EUANAEAD), Commercial/Residential Building Water Management & Leak Analytics Services (HSAHAGAK)

Keywords

• Municipal government services
• Water utility services
• Public safety services
• Building permits licensing
• Community development programs

Headquarters

HQ city

Roselle

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Property and Income Taxes: Revenue from Local Government Distributive Fund (LGDF) which returns income tax allocation to municipalities on a per capita basis. Currently receiving 6.16% of income tax allocated to LGDF as of fiscal year 2023, down from the agreed-upon 10% rate.
2. Water and Sewer Utility Billing: Monthly water and sewer billing for approximately 8,500 water service customers. Average household uses about 4,000 gallons or less per month.
3. Tax Increment Financing (TIF) Revenues: Three TIF districts generate increment revenue for redevelopment projects: Roselle-Nerge TIF, Irving-Central TIF, and East Irving Park Road TIF.
4. Grant Funding: Multiple infrastructure grants received including $3 million ITEP grant for Irving Park Road corridor improvements, $2.9 million ITEP grant for bike path, $250,000 IDOT Safe Routes to School grant, $1.25 million Community Project Funding, and $380,000 from Cook County.
5. Licenses, Permits, and Fines: Revenue from building permits, business licenses, liquor licenses, code enforcement fines, traffic citations, and various administrative fees.

Pricing tiers

Distribution channels4 records

Marketing channels7 records

Core offering

The Village of Roselle is a municipal government providing essential public services including water utility supply (Lake Michigan water via DuPage Water Commission with smart meters and leak detection), wastewater treatment, police and fire protection, code enforcement, building permits and licensing, public works infrastructure maintenance, and community development programs. Services are delivered to approximately 8,500 water service customers (residents) and local businesses through physical department offices, the Village Hall, and an online digital services platform powered by CivicPlus.

Product overview

The Village of Roselle operates a comprehensive digital services platform for municipal government operations, built on the CivicPlus CivicEngage content management system. The core offering consists of a citizen-facing website that aggregates government services including building permits and licensing (via Cloudpermit), code enforcement, public works requests (via RequestTracker), water utility management with smart meter leak detection (EyeOnWater), online payments, and police department services. Supporting digital engagement tools include Notify Me notifications, RSS feeds, and social media presence. The Village also provides transparent government access through online meeting agendas, minutes, and video streaming of Board meetings.

Differentiator

Problem solved

Functional benefit

Products and services

• Village Website (CivicPlus CivicEngage) Official municipal website powered by CivicPlus CivicEngage platform providing residents access to government services including online payments, permits, code enforcement reporting, public works requests, meeting agendas and minutes, news updates, and community event calendars.
• Citizen Request Tracker (RequestTracker) Online portal for submitting public works requests including pothole repair, street conditions, tree issues, water leaks, drainage problems, and sidewalk inspections, as well as Code Enforcement Concern forms, Snow Plow Condition reports, and FOIA requests.
• Building Permits & Licensing Online building permit application system via Cloudpermit for residential and commercial construction, contractor registration, solar installations, sprinkler requirements, and short-term rental licensing.
• Code Enforcement Code compliance inspection and enforcement services addressing property maintenance, zoning violations, chicken keeping permits, and recreational vehicle regulations through the Cloudpermit portal.
• Water System Management Comprehensive water utility services including water supply from Lake Michigan via DuPage Water Commission, smart water meters with EyeOnWater leak detection, water quality reporting, lead service line replacement program, water main replacement, and utility billing for approximately 8,500 service customers.
• Online Payments Online payment system for utility bills, parking tickets, and various Village fees through the Finance Department.
• Police Department Services Full-service police department offerings including Frontline portal for incident reporting, alarm permits, overnight parking requests, vacation watches, child safety seat inspections, and Smart911 emergency notification system.
• Meeting Agendas & Minutes Digital access to Village Board, Planning & Zoning Commission, Board of Fire and Police Commissioners, and various TIF district meeting agendas, minutes, and video recordings.

Quantifiable outcome

• Over $8 million in infrastructure grants secured since 2021
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core, major and moderate.

• DuPage Mayors and Managers AssociationcoreOthersDues-paying member conducting legislative advocacy at county, state, and federal levels on issues affecting local government operations and taxpayers.
• Illinois Municipal LeaguecoreOthersDues-paying member organization that conducts legislative advocacy initiatives at state and federal levels for Illinois municipalities.
• DuPage Water CommissioncoreStrategic or Co-development PartnerDWC receives Lake Michigan water from City of Chicago treatment facilities and pumps water to Roselle and other DuPage communities, serving as the Village's primary water supply source.
• Illinois Department of Transportation (IDOT)majorStrategic or Co-development PartnerAwarded $250,000 Safe Routes to School grant for Bryn Mawr Ave. pedestrian safety improvements near Lake Park High School, with construction planned for summer 2027.
• Roselle Sister Cities Association (RSCA)moderateStrategic or Co-development PartnerNonprofit organization recognized as Sister City of the Year by Illinois Sister Cities Association for the second time. Engages in international cultural exchange programs.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Others

• Illinois Municipal League: Statewide association representing Illinois municipalities including Roselle on legislative/advocacy matters. Relevant peer as an institutional partner rather than a market competitor.
• DuPage Water Commission: Wholesale water supplier from which Roselle procures Lake Michigan water. Not a competitor but a critical supplier counterpart, relevant for evaluating supply chain and pricing dynamics.

Direct peers

• Village of Carol Stream: Nearby DuPage County village of similar scale providing police, fire, public works, and water/sewer services. Functions as a direct peer given overlapping governance structure, infrastructure profile, and revenue streams.
• Village of Hanover Park: Cook/DuPage County village delivering police, fire, public works, and water/sewer services. Comparable in mandate, scale, and reliance on intergovernmental partnerships.
• Village of Lombard: Larger but adjacent DuPage County municipality running similar municipal functions including water distribution, public safety, and infrastructure investment. Comparable governance and revenue model.
• Village of Glen Ellyn: DuPage County village providing equivalent municipal services including water utility, public safety, and infrastructure maintenance. Functions as a direct peer on service scope and customer base.
• Village of Bloomingdale: Adjacent DuPage County village with comparable population, departments, and full-service municipal governance including police, fire, public works, and water/sewer utilities. Directly comparable on size, scope, and customer base.
• City of Wood Dale: Small DuPage County municipality with comparable departments (police, fire, public works, water/sewer). Direct peer on operating model and infrastructure scope.
• Village of Addison: DuPage County municipality operating police, fire, public works, water, and sewer services with similar TIF and grant-backed infrastructure programs. Comparable in scale and services portfolio.

Broad incumbents

• Village of Schaumburg: Larger DuPage County municipality that operates the same portfolio of municipal services at greater scale. Relevant broad incumbent peer for benchmarking capital programs and service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/villageofroselle
• Facebookfacebook.com/chooseroselle
• LinkedInlinkedin.com/company/village-of-roselle
• Instagraminstagram.com/villageofroselle
• Xx.com/policeroselle

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village of Roselle