Village of Schaumburg

What Village of Schaumburg does

The Village of Schaumburg is an incorporated municipal government serving 78,723 residents across 19 square miles in the northwest suburbs of Chicago, 30 miles from downtown and 11 miles from O'Hare International Airport. It is the 12th largest community in Illinois and is positioned as the premier suburban business destination in the state, hosting more businesses than any Illinois community outside Chicago and supporting an estimated 80,000 daytime employees. The Village delivers a comprehensive portfolio of municipal services through operational departments including Police (CALEA-accredited 11 times, four divisions covering 19 square miles), Fire (one of only six Illinois departments with both ISO Class 1 and CFAI accreditation, operating five fire stations), Engineering and Public Works, Community Development and Permitting, Finance, Cultural Services, Transportation, and Human Resources, plus an Al Larson Cultural Center housing a 425-seat theater.

Name

Village of Schaumburg

Legal name

Village of Schaumburg

Website

https://villageofschaumburg.com

Company type

Private

Founded year

1956

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422)

SIC

Services-Management Services (8741)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Local Public Health & Human Services Administration (BPAIACAK), State/Provincial Housing, Urban/Regional Planning & Community Development (BPAIABAM), Community Development & Neighborhood Revitalization (CDBG, Place-Based Initiatives) (BPAIANAE)

Keywords

• Municipal government services
• Public safety services
• Community development
• Public works infrastructure
• Cultural services

Headquarters

HQ city

Schaumburg

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Property Tax: Primary property tax revenue supporting village operations and services
2. State Sales Tax: Sales tax revenue from commercial activity within the village
3. Home Rule Sales Tax: Additional home rule sales tax revenue
4. Food and Beverage Tax: Tax revenue from restaurant and food service establishments projected at approximately $120,000 annually from new restaurants like Hopscotch
5. Hotel Tax: Tax revenue from hotel and convention center operations
6. Income Tax: State income tax revenue distribution to the village
7. Local Motor Fuel Tax: Local motor fuel tax revenue
8. Telecommunications Tax: Tax revenue from telecommunications services
9. Real Estate Transfer Stamp Tax: Tax on real estate property transfers
10. Water and Sewer Fees: Water billing and sewer usage charges
11. Permit and License Fees: Fees for building permits, business licenses, liquor licenses, and other municipal licenses
12. Ambulance Charges: Emergency medical and ambulance service charges
13. Land Sales: Revenue from sale of village-owned land to developers. In 2023, sold 1.7-acre site for $225,000 to Dipak Lodhia for Hopscotch restaurant development
14. TIF Revenue Sharing: Tax increment financing district reimbursement payments to businesses like Motorola Solutions. Settled $6.1 million lawsuit with Motorola, reducing maximum TIF funding from $27 million to $23.5 million

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels18 records

Core offering

The Village of Schaumburg is a municipal government entity that provides a comprehensive portfolio of public services to approximately 78,000 residents and 80,000 employees across 19 square miles. Core offerings include public safety (police and fire), emergency medical services, public works infrastructure (water, sewer, streets, snow removal), community development and permitting, economic development support, cultural services (Al Larson Cultural Center, sculpture park), senior and teen services, transportation (Metra, dial-a-ride, airport), community events (Septemberfest, Schaumburg Live! @ 90N, Farmers Market), and digital access services (311 Customer Service Center, WebPay, CSR system).

Product overview

The Village of Schaumburg provides a comprehensive portfolio of municipal services through its website and government operations. The core digital offerings include the Customer Service Request (CSR) System for issue reporting, WebPay for online payments, and the 311 Customer Service Center for 24/7 non-emergency assistance. The village operates the Al Larson Cultural Center as its primary arts venue, while community events include Schaumburg Live! @ 90N concert series, the Schaumburg Farmers Market, and the annual Septemberfest festival. Infrastructure services cover engineering, public works, and community development/permitting. Communication services include e-newsletters and various public engagement platforms. These services function as interconnected municipal operations rather than a unified software platform.

Differentiator

Problem solved

Functional benefit

Products and services

• 311 Customer Service Center 24/7 non-emergency request center allowing residents and businesses to initiate service requests and access village representative assistance around the clock via phone, text, or online.
• Customer Service Request (CSR) System An online system enabling residents to report issues such as potholes or streetlight outages, request non-emergency services, and track request progress with a tracking number.
• WebPay Online Payment Portal Secure online payment portal for water bills, Metra commuter lot parking, CPR classes, business licenses, and other village services.
• Village Hall Services Temporary Village Hall operations at 1000 E. Woodfield Rd. providing main office services including permit services, licensing, and general government functions during construction of new Village Hall (expected completion 2026).
• Al Larson Cultural Center Cultural hub serving the northwest suburbs offering music, theatre, dance, film, storytelling, children's performances, and visual arts in a 425-seat theatre, outdoor stage, and gallery spaces.
• Schaumburg Live! @ 90N Outdoor concert series featuring live music, food trucks, beer and wine vendors, and yard games at 90N Park from May through September, presented by Schaumburg Bank & Trust Company N.A.
• Schaumburg Farmers Market Weekly farmers market offering fresh produce, certified organic items, pasture-raised meats, flowers, plants, gourmet cheeses, and artisan goods from local vendors every Friday from June 5 through October 30 at Trickster Cultural Center parking lot.
• Septemberfest Three-day Labor Day weekend festival featuring main stage entertainment, local performances, arts and crafts, parade, drone show, and family activities, historically attracting over 100,000 patrons annually.
• Schaumburg Sculpture Park 20-acre outdoor sculpture park featuring international and American artist works set in meadow and forest environments, open daily sunrise to sunset free of charge.
• E-Newsletters Digital newsletter subscription service including Progress Report (weekly), Senior Spotlight (monthly), Real Estate Roundup, Small Business Source, and The Industrial Insider (bimonthly).
• Engineering and Public Works Services Infrastructure maintenance and construction services including streets, street lights, sidewalks, bike paths, sewers, water mains, snow removal, and landscape maintenance across the village.
• Community Development and Permits Planning, zoning, building construction, code compliance, and permitting services including commercial permits, residential permits, EV charging station permits, and solar permits.
• Community Recycling Events Seasonal recycling drive events providing safe disposal of electronics, paint, and document destruction for Schaumburg residents, in partnership with LRS, Docu-Shred, and Earthpaint.org.
• Office of Professional Standards Independent administrative investigation unit responsible for receiving and investigating complaints against village employees, maintaining integrity of village operations.
• Village Board Services Village President and Board of Trustees governance services including Coffee with the Council monthly sessions, committee meetings, and public participation opportunities.

Quantifiable outcome

• Top Performer in Economy category - Polco's 2025 Best in Governance Awards
• +5 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered core, major and minor.

• Schaumburg Park DistrictcoreStrategic or Co-development Partner · 1 March 2026Collaborative partnership with Schaumburg Park District for shared community facilities and programs. The park district offers nationally recognized facilities and is a key partner in village events like Septemberfest.
• Schaumburg Township District LibrarycoreStrategic or Co-development PartnerSchaumburg Township District Library, the second-largest public library in Illinois with over 1 million visitors annually, serves as a key community resource and partner.
• Schaumburg TownshipcoreStrategic or Co-development PartnerIntergovernmental partnership with Schaumburg Township supporting Septemberfest organization and other community programs.
• School Districts 54 and 211coreStrategic or Co-development PartnerPartnership with local school districts 54 and 211 for Septemberfest coordination and community programs including Volunteer of the Year awards.
• Schaumburg Bank & Trust Company N.A. (Wintrust)majorGTM or Marketing PartnerPresenting sponsor of Schaumburg Live! @ 90N Midweek Series. Wintrust Community Bank provides exclusive naming rights and premier marketing placement for the event series.
• Docu-ShredminorGTM or Marketing PartnerSponsor of document destruction events for Schaumburg residents.
• Earthpaint.orgminorGTM or Marketing PartnerSponsor of paint recycling events and fee collection services.
• LRS (LRS LLC)coreImplementation/ SI/ Consulting PartnerWaste management and recycling services provider. LRS provides Schaumburg with annual electronic waste home collection weeklong curbside events and ongoing recycling services.
• School of Rock SchaumburgminorGTM or Marketing PartnerLocal music education business performing at Schaumburg Live! @ 90N events.
• Global Brew Tap HouseminorGTM or Marketing PartnerLocal craft beer vendor participating in Schaumburg Live! @ 90N events.
• Schaumburg-Hoffman Lions ClubmajorGTM or Marketing PartnerPartner in Volunteer of the Year Awards program. The Lions Club awards a $2,500 scholarship to the Schaumburg Youth Volunteer of the Year to promote civic participation.
• Hopscotch Restaurant (Dipak Lodhia and Subbu Vibha Iyer)minorOthersRestaurant developer purchased 1.7-acre village-owned site for $225,000 in 2023. Village projects approximately $120,000 annually in food, beverage and sales tax revenue from the establishment.
• Motorola SolutionsmajorOthersMajor employer and TIF district participant. Village settled $6.1 million lawsuit with Motorola regarding on-site employee requirements for TIF reimbursement. Reduced maximum TIF funding from $27 million to $23.5 million.
• Andretti Indoor AutocourtminorGTM or Marketing PartnerGold sponsor of Schaumburg Live! @ 90N Midweek Series.
• Chrio OneminorGTM or Marketing PartnerGold sponsor of Schaumburg Live! @ 90N Midweek Series.
• Patrick CarsminorGTM or Marketing PartnerGold sponsor of Schaumburg Live! @ 90N Midweek Series.

Scale indicators12 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Village of Naperville: Large Illinois suburb (population ~150,000) operating as a premier Chicago-area municipality with comparable economic development, public safety, and cultural programming. Directly comparable as a peer Illinois suburb competing for the same corporate site-selection wins.
• City of Aurora, Illinois: Second-largest city in Illinois, located in the Chicago western suburbs with similar scale, diverse commercial tax base, and full-service municipal operations including police, fire, public works, and cultural services.
• Village of Arlington Heights: Northwest suburb of Chicago with comparable population (~75,000) and similar mix of residential community and commercial activity. Directly comparable in scale and service delivery profile.
• Village of Skokie: North Shore suburb of comparable size (~67,000) operating as a full-service municipality with active economic development and community programming — comparable peer municipality.
• Village of Orland Park: Southwest Chicago suburb (~60,000 residents) with active commercial development, full-service municipal operations, and similar cultural/recreational programming — comparable in operating profile.
• Village of Bolingbrook: Southwest Chicago suburb of comparable size (~75,000 residents) with active economic development programming and full municipal services — directly comparable suburban municipality peer.
• City of Elgin, Illinois: Chicago northwest suburb with similar population (~115,000) operating full-service municipal government including police, fire, public works, and cultural programming — comparable in operating complexity.
• Village of Oak Park: Compact, dense Chicago suburb with active cultural programming, full municipal services, and similar community engagement dynamics — a peer municipality in service delivery profile.
• City of Joliet, Illinois: Large southwest Chicago suburb with comparable daytime employment dynamics and full-service municipal operations including police, fire, and public works.
• City of Evanston, Illinois: Chicago suburb (~80,000) with similar full-service municipal operations, cultural amenities, and active economic development — comparable in scale and operating complexity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/SchaumburgIL
• YouTubeyoutube.com/@VillageofSchaumburg
• Facebookfacebook.com/SchaumburgIL
• LinkedInlinkedin.com/company/village-of-schaumburg
• Instagraminstagram.com/thevillageofschaumburg

Revenue estimate

Valuation estimate

Number of profiles

Profiles22 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village of Schaumburg