The Veterinary Hospital

What The Veterinary Hospital does

The Veterinary Hospital is a UK veterinary practice operating under the legal entity Inspiring Vet Care Limited (Company No. 07746795), with its main hospital in Hungerford, Berkshire (4a Bath Road, RG17 0HE) and a branch clinic — Belmont Veterinary Clinic — in Pewsey, Wiltshire. The Hungerford site was established in 1976 by Pip Pocock and operates 24/7 emergency services, while the Pewsey branch operates on weekday hours and routes out-of-hours cases to Hungerford. The practice is part of IVC Evidensia, a global veterinary group, and is one of the first UK practices to receive Royal College of Veterinary Surgeons (RCVS) hospital accreditation, maintained for over 20 years. The practice also holds Cat Friendly Clinic accreditation and FCA authorisation for credit-related regulated activities.

The practice delivers a full-service clinical portfolio including general consultations, vaccinations, surgery, dentistry, neutering, microchipping, laser therapy, nurse clinics, osteoarthritis management, 24-hour hospitalisation, PETS passport documentation, dietary advice, and wellness screening for mature pets. On-site diagnostic equipment spans ultrasound, endoscopy, arthroscopy, bronchoscopy, digital radiography, tonometry, blood pressure monitoring, ECG, and in-practice blood testing. Beyond clinical services, the firm operates a recurring-revenue subscription product, Pet Health Club, available in Essential and Plus tiers, which bundles vaccinations, six-month health checks, flea and worm treatments, and (in Plus) unlimited consultations plus 24/7 online vet access via Pawsquad.

Revenue is generated through fee-for-service clinical work, recurring subscription payments, retail sale of pet foods and supplies, payment-plan fees via Klarna, and insurance claim administration. Distribution is direct-to-consumer across two physical sites, supported by Vetstoria-powered online booking, online payment, repeat prescription ordering, and online pet registration. The customer base is entirely consumer — individual local pet owners — with no B2B or enterprise clients. Marketing combines the practice website and blog, seasonal email newsletters, social media, promotional campaigns, puppy socialisation events, and the IVC Evidensia network.

Name

The Veterinary Hospital

Legal name

Inspiring Vet Care Limited

Website

https://hungerfordvets.co.uk

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

1–10 employees

Short description

The Veterinary Hospital is a dual-location UK veterinary practice (Hungerford and Pewsey) operating since 1976, now part of the IVC Evidensia network. It delivers full-service clinical care, 24/7 emergency services, and the Pet Health Club subscription to local dog, cat, and rabbit owners.

Ownership category

akta.pro rank

Product category

Veterinary Healthcare Services

NAICS

Veterinary Services (54194), Veterinary Services (541940)

SIC

Services-Health Services (8000)

akta.pro primary industry

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

akta.pro secondary industries

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA), Preventive Care & Vaccination Clinics (HLAMAAAB), Veterinary Emergency & Critical Care Hospitals (HLAMACAA)

Keywords

• Companion animal veterinary care
• Pet vaccinations
• Emergency veterinary services
• Preventative pet healthcare
• Veterinary surgery services

Headquarters

HQ city

Hungerford

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Veterinary Consultations and Procedures: One-time fees for consultations (£62), vaccinations, surgeries, dentistry, microchipping, and other medical procedures performed at the practice.
2. Pet Health Club Subscription Plans: Monthly subscription plans (from £19.99/month for rabbits, £22.99/month for cats, £24.99/month for dogs) covering preventative healthcare including vaccinations, flea/worm treatments, six-month health checks, and discounts on additional services. Auto-renews annually.
3. Retail Pet Products: Sale of pet foods (therapeutic and standard), supplements, and pet care products directly from the practice.
4. Klarna Payment Plans: Interest-free Pay in 3 instalments via Klarna for treatment costs, providing a financing option that expands affordability.
5. Pet Insurance Claims Processing: Processing of direct and indirect insurance claims, with an administration fee charged per claim for direct claims.
6. Nurse Clinics and Preventative Care Services: Nurse-led consultations including nail clipping, diabetes advice, feeding advice, parasite control, post-operative checks, and dental assessments.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

The Veterinary Hospital (Hungerford) and its sister clinic Belmont Veterinary Clinic (Pewsey) deliver comprehensive small-animal veterinary care for dogs, cats, and rabbits across two physical locations in Berkshire and Wiltshire. Core services span consultations, vaccinations, neutering, surgery, dentistry, laser therapy, microchipping, dietary advice, PETS Passport documentation, nurse-led clinics, and 24/7 in-house emergency and hospitalisation care. A subscription-based preventative healthcare plan (Pet Health Club) bundles routine vaccinations, flea/worm treatments, six-month health checks, and discounts on additional services for predictable monthly budgeting.

Product overview

The Veterinary Hospital (Hungerford) operates as a dual-location veterinary practice comprising the main Veterinary Hospital in Hungerford (established 1976) and Belmont Veterinary Clinic in Pewsey, both part of the IVC Evidensia network. The practice offers a broad portfolio of veterinary services organized around a core clinical services layer (consultations, vaccinations, neutering, surgery, 24-hour hospitalisation, 24/7 emergency care, dentistry, laser therapy, microchipping, PETS passport scheme, dietary advice, nurse clinics, and osteoarthritis clinics) and a consumer-facing preventative care subscription product called Pet Health Club, available in Essential and Plus tiers. Pet Health Club Essential covers vaccinations, six-month health checks, and year-round flea/tick/worm treatments via monthly Direct Debit, while Pet Health Club Plus adds unlimited consultations and 24/7 online vet access via Pawsquad. The practice supplements its recurring subscription offering with time-limited promotional products including the Puppy & Kitten Starter Pack (£99), Six-Month Healthy Pet Check (£24.99), and Summer Dental Offer (£349). Additional client-facing digital services include online appointment booking (via Vetstoria), online payment, repeat prescription ordering, and online pet registration. The practice also offers Klarna Pay in 3 as a payment option, and insurance claim processing support including a partnership with Animal Friends Insurance (exclusive 20% discount for Pet Health Club members).

Differentiator

Problem solved

Functional benefit

Brands

• Pet Health Club: Routine healthcare plan for dogs, cats, and rabbits covering vaccinations, flea and worm treatments, and health checks with monthly payment options.
• PetAir
• Animal Friends Insurance

Products and services

• Pet Health Club
• 24-Hour Emergency Care
• Pet Vaccinations
• Surgery
• Dentistry
• Laser Therapy
• Neutering
• Osteoarthritis Clinics
• Nurse Clinics
• Microchipping
• PETS Passport Scheme
• Dietary Advice and Pet Nutrition
• 24-Hour Hospitalisation
• Six-Month Healthy Pet Check
• Wellness Screening for Mature Cats and Dogs
• Puppy & Kitten Starter Pack
• Puppy Parties
• Pet Insurance Services

Quantifiable outcome

• Pet Health Club members can save up to £409 per year compared to pay-as-you-go vet visits
• +3 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• PetAir UKminorGTM or Marketing PartnerPetAir is a vet-led pet travel service within the IVC Evidensia family. Registered clients of The Veterinary Hospital receive 10% off PetAir services for relocating pets abroad, including paperwork, flights, and travel crate training.
• Animal Friends InsurancecoreGTM or Marketing PartnerExclusive pet insurance designed for IVC Evidensia clients. Pet Health Club members receive 20% off insurance premiums year after year. New IVC clients get one month free. Policy includes dental cover, 24/7 online vet access, and complementary treatment coverage. Inspiring Vet Care Limited acts as an Introducer Appointed Representative of Animal Friends Insurance.
• Klarna Financial Services UK LimitedminorGTM or Marketing PartnerKlarna provides Pay in 3 interest-free instalment payment option for veterinary treatments at the practice. Available to UK residents aged 18+, with no credit score impact for on-time payments. IVC Evidensia acts as an introducer.
• Care Free CreditminorGTM or Marketing PartnerInterest-free credit provider for veterinary treatment costs. Clients with complaints related to credit facilities are directed to Care Free Credit. If unresolved within 8 weeks, clients can escalate to the Financial Ombudsman Service.
• My Family VetsminorStrategic or Co-development PartnerThe practice is a My Family Vets Approved practice, participating in initiatives to combat the illegal puppy trade and promote ethical pet acquisition. Provides free pre-pet consultations to advise on responsible pet ownership.
• TrustpilotminorGTM or Marketing PartnerPet Health Club utilises Trustpilot for customer reviews and social proof, with a link provided on the practice website.
• IVC EvidensiacoreStrategic or Co-development PartnerThe Veterinary Hospital Hungerford is part of IVC Evidensia, the world's largest veterinary group. Parent company Inspiring Vet Care Limited (company number 07746795) is registered under IVC Evidensia. The network provides world-class veterinary care delivered locally, with global collaboration across practices, hospitals, and referral centres. Offers clinical independence, mentorship, and development opportunities for staff.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Vets4Pets: Vets4Pets is the UK's largest chain of small animal veterinary practices, operated as a joint venture with Pets at Home. It is comparable to The Veterinary Hospital as a primary care companion animal vet group with multiple UK sites, subscription-based pet health plans, and similar service portfolios including vaccinations, surgery, and emergency cover.
• Medivet: Medivet operates a large network of veterinary practices and 24-hour hospitals across the UK with a hub-and-spoke model that routes complex cases to central hospitals. Comparable to The Veterinary Hospital in offering companion animal primary care, advanced diagnostics, and 24/7 emergency cover, and operating as part of a larger group (owned by CVC Capital Partners).
• Linnaeus: Linnaeus operates a network of primary care practices and specialist referral hospitals across the UK, owned by Mars Petcare. Comparable to The Veterinary Hospital in delivering companion animal clinical services with advanced equipment and referral pathways, and is part of a similar vertically integrated corporate veterinary structure.
• CVS Group: CVS Group is one of the UK's largest veterinary groups, operating small animal practices, referral hospitals, and laboratories. Comparable to The Veterinary Hospital as a multi-site companion animal primary care operator with subscription health plans, and as a corporate consolidator with similar RCVS-accredited hospital credentials.
• Pets at Home: Pets at Home is the UK's leading pet care retailer and parent of Vets4Pets, offering a fully integrated pet ownership platform spanning retail, grooming, veterinary services, and subscription products. Comparable as a competitor in retail pet products and preventative pet health plans, and as a benchmark for vertically integrated pet care delivery.
• VetPartners: VetPartners is a UK and European veterinary group operating hundreds of small animal, equine, and farm practices. Comparable to The Veterinary Hospital as a corporate-backed network providing primary care consultations, surgery, and preventative health plans, with similar group-level procurement and clinical support structures.

Direct peers

• Goddard Veterinary Group: Goddard Veterinary Group is a long-established London-based veterinary group operating multiple RCVS-accredited hospitals and branch clinics with companion animal primary care, surgery, and emergency services. Comparable to The Veterinary Hospital as a multi-site RCVS-accredited companion animal hospital group with similar scale, heritage, and service breadth.
• Pennard Vets: Pennard Vets is a multi-branch companion animal veterinary group in Kent and Southeast London offering primary care, surgery, dental services, and pet health plans. Comparable to The Veterinary Hospital as a similarly structured multi-site companion animal group with RCVS accreditation and subscription-based preventative care products.

Emerging players

• FirstVet: FirstVet is a digital veterinary consultation platform offering on-demand video vet appointments, partially integrated with insurance partners. Comparable to The Veterinary Hospital's Pawsquad offering as an emerging online vet consultation channel that competes for non-urgent pet owner attention and may eventually divert routine consultations away from physical practices.

Others

• Animal Friends Insurance: Animal Friends Insurance is a UK pet insurance provider and partner of The Veterinary Hospital, offering exclusive cover to IVC Evidensia clients with a 20% discount for Pet Health Club members. Comparable as an ecosystem partner that integrates insurance and payment services into the veterinary care delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/hungerfordvets
• Xx.com/hungerfordvets
• LinkedInlinkedin.com/company/hungerford-vets-limited

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Veterinary Hospital