What hconnect does

hconnect, operated by Hospitality Connect Software Ltd, is an Ireland-based integration platform-as-a-service (iPaaS) provider focused exclusively on the hospitality industry. The company builds middleware, API management, and process automation tools that connect hotel property management systems (PMS), point-of-sale (POS), door lock systems, and other operational software. Its primary customers are hotels, hotel chains, and hospitality operators seeking to consolidate fragmented technology stacks and automate manual operational tasks. The company is privately held, bootstrapped, and operates with a small team of 1-10 employees from Ireland (Company #656698).

The platform is delivered as a modular Integration Toolkit comprising six core products: Automate (point-to-point connectors using REST, SOAP, sFTP, and vendor-certified integrations), ESB (a drag-and-drop Enterprise Service Bus for multi-step process automation), SYNC (an independent PMS-to-PMS migration tool), Vault (encrypted PMS data archiving to customer-controlled AWS S3 or Azure Blob Storage), Universal API (a low-latency endpoint that wraps PMS, POS, and door lock systems into a single API), and Partner On Boarding (vendor management with centralized deactivation and GDPR Privacy Control). All modules are hosted on Amazon Web Services with regional deployment capability. The company's most differentiated technical claim is the depth of its Oracle Opera PMS integration, described as the deepest third-party integration outside Oracle's own OHIP platform, covering all OXI message types, OWS SOAP, and OPP_EXP export files. hconnect is also an Early Adopter developing against Oracle's OHIP cloud platform.

Revenue is generated through annual SaaS subscriptions with account-based connector limits, supplemented by an Architecture & Strategy integration consulting service. The go-to-market motion is enterprise field sales, with prospective operators engaging through website consultation requests. Distribution relies on direct enterprise sales and a listing on the Oracle Hospitality Cloud Marketplace. The company maintains core technology partnerships with Oracle Hospitality and AWS, with minor relationships with Microsoft and Mews, and has no disclosed funding rounds, parent company, or institutional investors.

Name

hconnect

Legal name

Hospitality Connect Software Ltd

Website

https://hconnect.io

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

hconnect is an Ireland-based integration platform-as-a-service provider for the hospitality industry, offering middleware, API management, and process automation tools that connect hotel PMS, POS, and door lock systems. It primarily serves hotels and hotel chains.

Ownership category

akta.pro rank

Product category

Hospitality Integration Platform (iPaaS for Hotels)

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

Connector/Adapter Frameworks & Integration Runtimes (HDAEACAJ)

akta.pro secondary industry

Partner Network & Supplier Onboarding/Connectivity Platforms (Mapping, Certification, QA) (THALAJAO)

Keywords

• Hospitality integration platform
• PMS integration software
• Hotel system automation
• PMS data archiving
• Hospitality vendor management

Headquarters

HQ city

Wexford

HQ country

Ireland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Integration Platform Subscription: SaaS platform providing integration tools and middleware services for hospitality operators. Revenue likely derived from subscription fees with connector limits per account as referenced in pricing page.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

hconnect provides an Integration Platform as a Service specifically designed for the hospitality industry, enabling hotels and hotel chains to connect, automate, migrate, archive, and govern the integrations between their property management systems (PMS), point of sale systems, door locks, and other hospitality software. The platform is delivered as a suite of modular tools—Seamless Connectors (Automate), Enterprise Service Bus (ESB), SYNC for PMS migration, Vault for data archiving, Universal API, and Partner On Boarding for vendor management—hosted on AWS with regional deployment and complemented by Architecture & Strategy consulting services.

Product overview

hconnect is a hospitality integration platform offered as a unified platform with modular components. The core Integration Toolkit includes: Automate (Seamless Connectors) for point-to-point system connectors; ESB (Enterprise Service Bus) for drag-and-drop process automation; SYNC for PMS system migrations; Vault for secure data archiving to cloud storage; Universal API for low-latency API access to connect PMS, POS, and Door Lock systems; and Partner On Boarding for vendor management with GDPR Privacy Control. Additional services include Architecture & Strategy consulting. All modules leverage certified integrations to hospitality systems and deploy on AWS global infrastructure, with Oracle Opera PMS representing the deepest third-party integration.

Differentiator

Problem solved

Functional benefit

Brands

• Automate: Seamless connectors tool for point-to-point system integrations using secure platform with REST, SOAP, sFTP and vendor certified integrations.
• ESB
• Vendors
• Universal API
• SYNC
• Vault
• Strategy

Products and services

• Automate (Seamless Connectors) Creates simple point-to-point connectors between hospitality systems (e.g., PMS, POS, databases, CRMs) using a secure integration platform. Moves data via REST, SOAP, sFTP, and vendor-certified integrations, deployable in customer regions on encrypted AWS infrastructure. Targeted at hotel operators and chains that need to replace ad-hoc integrations with managed connectors.
• ESB (Enterprise Service Bus) Drag-and-drop process automation tool that lets users combine certified integrations to automate hotel operations, from basic tasks to complex multi-step sequences without custom coding. Targeted at hospitality operations teams that want to remove manual tasks and streamline workflows across PMS and ancillary systems.
• SYNC Independent PMS migration tool that moves data between property management systems without downtime, preserving comprehensive data including guest profiles and historical/operational records. Targeted at hotels and chains undergoing PMS replacement or vendor consolidation who need to avoid data loss and operational disruption.
• Vault Data archiving solution that extracts data from a PMS, encrypts it, and stores it in customer-controlled AWS S3 or Azure Blob Storage for secure long-term retention, with sub-second retrieval for historic records. Targeted at hospitality operators that want to retire legacy on-premise PMS servers while retaining compliant access to historical guest and operational data.
• Universal API Low-latency API endpoint that smartly routes and transforms requests using certified integrations, allowing developers to build PMS, POS, and Door Lock systems into their own custom applications without writing multiple connectors. Supports REST and SOAP protocols. Targeted at developers and integrators building hospitality applications that need consolidated access to multiple property technologies.
• Partner On Boarding (Vendor Management) Vendor management solution that securely routes SaaS vendor connections through the hconnect platform, provides centralized vendor deactivation across the entire hotel chain in seconds, and includes a Privacy Control feature for GDPR-compliant message washing. Targeted at hospitality operators that need centralized control over how third-party technology vendors access their systems and data.
• Architecture & Strategy (Integration Consulting) Expert consulting service providing integration strategy and architecture design, helping hospitality clients design their ideal technology stack within budget and time constraints. Targeted at hotels and hotel chains planning major technology modernization, PMS replacement, or large-scale integration projects.

Quantifiable outcome

• Sub-second retrieval time for archived PMS data
• +1 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• Oracle HospitalitycoreTechnology or IntegrationDeep integration partnership with Oracle for Opera PMS connectivity. hconnect has deployed the deepest integration to Opera PMS outside of Oracle's OHIP platform, supporting all OXI message types, OWS, and OPP_EXP. Listed on Oracle Cloud Marketplace for distribution.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloud infrastructure partner providing AWS-hosted global infrastructure for the hconnect platform. Enables regional deployment of connectors closer to customer locations.

Recent moves6 records

Expansion highlights5 records

Direct peers

• Mews: Cloud-native PMS for hotels that exposes APIs and integrations across the hospitality stack. Mews is both a partner (listed in hconnect's integration ecosystem) and a direct competitor for integration-layer value capture.
• SHR Group: Hospitality technology provider offering CRS, booking engine, and integration hub capabilities to hotel chains. Overlaps with hconnect on hotel connectivity and middleware orchestration.
• HotelKit: Hotel operations and internal communication platform that integrates with PMS and other hospitality systems. Comparable to hconnect on workflow automation and integration into the hotel tech stack.
• SiteMinder: Hospitality connectivity and channel manager platform that brokers integrations between hotels and distribution/tech vendors. Competes with hconnect on hotel-to-vendor connectivity and API orchestration.
• Cloudbeds: All-in-one hospitality management platform with its own integration marketplace and migration tooling (acquired Whistle). Directly comparable to hconnect's combined PMS-adjacent integration offering.

Broad incumbents

• MuleSoft (Salesforce): General-purpose iPaaS used by large enterprises to integrate SaaS and on-prem systems. Represents the broad iPaaS alternative that could displace specialist hospitality middleware at large hotel groups.
• Oracle Hospitality: Vendor of Opera PMS and the OHIP integration platform. hconnect's deepest integration is built around Opera, making Oracle simultaneously its largest partner and its largest incumbent competitive threat.

Emerging players

• Lighthouse (formerly OTA Insight): Hospitality commercial platform providing pricing, market intelligence, and integration into PMS/CRS systems. Overlaps with hconnect in connecting third-party SaaS tools into hotel property systems.
• Workato: Enterprise automation and iPaaS platform with a growing library of hospitality connectors. Closest general-purpose competitor targeting the same integration/automation use cases as hconnect's ESB and Automate modules.
• Atomize: Hospitality-focused revenue management solution that integrates with PMS platforms including Opera. Comparable as a domain-specialist SaaS vendor targeting the same enterprise hotel integration buyer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hconnectio

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about hconnect