eHealth Kerala

What eHealth Kerala does

eHealth Kerala (legal name: eHealth Kerala / State Digital Health Mission) is a government digital health initiative launched in 2021 and operated by the Department of Health and Family Welfare, Government of Kerala, with funding support from the Government of India. The platform provides a centralized, Aadhaar-based healthcare system in which citizens register to receive a Unique Health Identification (UHID) number that links their lifelong health records across all government hospitals in Kerala. Core products include a Citizen Portal for UHID creation and online appointment booking, the M-eHealth mobile app for telemedicine consultations (pilot-stage review consultations), the Shaili Report portal and mobile app for health records and reporting, a Cancer Care Screening Portal, a Public Health Portal, an eHealth Dashboard, a COVID-19 Dashboard, and a Health Risk Assessment tool. The system is integrated with India's national Ayushman Bharat Digital Mission (ABDM), supporting ABHA numbers, the Healthcare Professionals Registry (HFR), and the Health Facility Registry (HFR), and complies with the Digital Personal Data Protection Act, 2023 and the Aadhaar Act, 2016.

The platform is deployed across all 14 districts of Kerala with district-level project engineering teams, and is headquartered in Thiruvananthapuram. Leadership is provided through a Project Management Unit headed by Sri. Anu S. Nair, IAS as Project Director, with Dr. Mahesh N as Additional Project Director and Dr. K V. Viswanathan as Joint Director, under the oversight of the Chief Minister of Kerala and the Minister for Health and Family Welfare.

eHealth Kerala is government-funded and provides all services free of cost to citizens, with no commercial pricing model, no investors, and no disclosed revenue. Distribution is through web portal, mobile app, embedded government hospital front desks, and the Disha Call Centre (1056). The platform has recorded 28,067,284 cumulative portal visitors. There is no disclosed headcount beyond a range of 101–250 employees.

Name

eHealth Kerala

Legal name

eHealth Kerala (State Digital Health Mission)

Website

https://ehealth.kerala.gov.in

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

101–250 employees

Short description

eHealth Kerala is a government-mandated digital health mission that provides Kerala citizens with an Aadhaar-based Unique Health ID, online hospital appointments, and telemedicine across all 14 districts, funded by the Government of India and the Kerala Department of Health and Family Welfare.

Ownership category

akta.pro rank

Product category

Digital Health Platform

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Digital health platform
• Government healthcare services
• Telemedicine consultations
• Hospital management system
• Health information system

Headquarters

HQ city

Trivandrum

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Others

Revenue model

1. Government Funding: eHealth Kerala is a government-funded digital transformation project sponsored by Government of India and Department of Health and Family Welfare, Government of Kerala. Services are provided free of cost to citizens.

Distribution channels3 records

Marketing channels3 records

Core offering

eHealth Kerala is a government-mandated digital health platform that provides Aadhaar-based Unique Health Identification (UHID) numbers, online appointment booking at government hospitals, and telemedicine consultations to citizens of Kerala. The system unifies health records across all government hospitals in the state and integrates with the national Ayushman Bharat Digital Mission (ABDM) for standardized digital health infrastructure. All services are provided free of cost to citizens through web and mobile channels.

Product overview

eHealth Kerala is a digital health platform developed by the Government of Kerala's Department of Health and Family Welfare, designed to provide centralized healthcare services to citizens. The system is Aadhaar-based, providing citizens with a Unique Health Identification (UHID) number that creates a unified health record accessible across government hospitals. The core product is the Citizen Portal, which enables registration, online appointment booking, and access to health records. Additional products include the M-eHealth mobile app for telemedicine consultations, Hospital Search functionality, Cancer Care Screening Portal, Shaili Report Portal, Public Health Portal, eHealth Dashboard, COVID-19 Dashboard, and Health Risk Assessment tool. The system also integrates with the Ayushman Bharat Digital Mission (ABDM), supporting ABHA numbers, Healthcare Professionals Registry (HPR), and Health Facility Registry (HFR). The architecture follows a platform-plus-modules approach where the Citizen Portal serves as the central hub, with specialized portals and mobile applications providing targeted functionality for different healthcare services.

Differentiator

Problem solved

Functional benefit

Products and services

• Citizen Portal (eHealth Portal) Aadhaar-based web portal enabling citizens of Kerala to register for a Unique Health Identification (UHID) number, book online appointments at eHealth-enabled government hospitals, and access their unified health records.
• Telemedicine Consultation Service Virtual consultation service allowing citizens of Kerala to consult expert doctors through the M-eHealth mobile app, initially launched for review consultations with plans to extend to general public for advance appointment booking.
• M-eHealth Mobile App (Shaili App) Mobile application available on Google Play Store providing telemedicine facilities, access to health records (Shaili reports), and health services for citizens of Kerala.
• Unique Health Identification (UHID) System Aadhaar-based unique health identity system providing citizens of Kerala with a permanent UHID number for unified healthcare records accessible across all government hospitals for lifelong use.
• Cancer Care Screening Portal Dedicated portal for cancer screening services under the eHealth Kerala ecosystem, enabling citizens to access cancer screening facilities.
• Shaili Report Portal Dashboard portal for accessing Shaili (health records) reports and health data, providing citizens and health officials with comprehensive health information management.
• Public Health Portal Portal for public health services and information under the eHealth Kerala system, providing citizens with access to public health resources.
• Hospital Search Service Search tool enabling citizens to find eHealth-enabled government hospitals across all 14 districts of Kerala for appointment booking and service access.
• Health Risk Assessment Tool Online tool enabling citizens of Kerala to assess their health risks through a web-based questionnaire.

Quantifiable outcome

• Total portal visitors: 28,067,284

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• Government of IndiacoreOthersFunding and policy support from Government of India for digital healthcare transformation. Ministry of Health and Family Welfare provides national digital health framework and Ayushman Bharat Digital Mission integration.
• Department of Health and Family Welfare, Government of KeralacoreStrategic or Co-development PartnerPrimary state government department overseeing eHealth Kerala implementation. Provides operational funding, policy direction, and administrative support for the digital health mission.
• Ayushman Bharat Digital Mission (ABDM)coreTechnology or IntegrationIntegration with national digital health mission enabling ABHA numbers, Healthcare Professionals Registry (HPR), Health Facility Registry (HFR), and Personal Health Record (PHR) capabilities through ABHA mobile app.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Apollo 24/7: Apollo Hospitals' consumer digital health platform offering teleconsultations, online appointments, and pharmacy integration. Comparable as a vertically-integrated telehealth and appointment-booking service at national scale, though anchored in Apollo's private hospital network.
• Practo: India's largest commercial DTC telehealth platform offering online consultations, appointment booking, and digital health records. Comparable in core user-facing functionality (telemedicine + appointment booking + records) but operates on a commercial, multi-state model rather than government mandate.
• National Health Authority (NHA) — Ayushman Bharat Digital Mission: National apex body operating the ABDM framework (ABHA, HPR, HFR, PHR) that eHealth Kerala integrates with. Operates one level above as the national policy and infrastructure layer; eHealth Kerala is a state-level implementation of this broader stack.

Emerging players

• MediBuddy: Indian digital healthcare platform offering online doctor consultations, lab tests, and corporate health benefits. Comparable in DTC telehealth and appointment orchestration, but commercial and benefit-led rather than government-mandated.
• mFine: Indian on-demand telemedicine and digital health aggregator partnering with hospital systems. Comparable in virtual consultations and provider-integrated care models, though operating commercially rather than as a government initiative.
• Tata Health (Tata 1mg): Tata-owned consumer health platform with online consultations, pharmacy, and diagnostic services. Comparable in appointment-booking and virtual care flows though anchored more heavily in ePharmacy.

Direct peers

• Tamil Nadu eHealth (State Digital Health Mission): State-level digital health mission in Tamil Nadu, structurally analogous to eHealth Kerala in deploying Aadhaar-linked UHID systems, hospital integration, and ABDM-compatible digital health services across government hospitals in a single Indian state.
• eSanjeevani (Government of India National Telemedicine Service): Government of India's flagship national telemedicine platform operated by the Ministry of Health and Family Welfare. Most directly comparable to eHealth Kerala as a public-sector, government-mandated telehealth and digital consultation service with similar architecture and target users.

Others

• Infosys HealthEdge / TCS HealthCare Platforms: Major Indian IT services firms that build and operate digital health platforms (claims, EHR, hospital information systems) for governments and hospital chains. Comparable as enabling technology providers for state-level digital health missions similar in scope to eHealth Kerala.
• NHS Digital (UK): UK's national health service digital arm operating national EHR, citizen identity (NHS Number), and digital front-door services. Comparable as a publicly-funded, single-country, population-scale digital health infrastructure, though at national rather than state scope.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ehealthkerala
• Facebookfacebook.com/ehealthkeralapage
• LinkedInlinkedin.com/company/ehealthkerala

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about eHealth Kerala