What DSM Ltd does

DSM Ltd (legally DSM-GB Limited, trading as DSM Group) is a privately-held UK managed IT services and data centre operator headquartered in Wansford, Peterborough. Founded in 1987 by Mike Richardson, who remains CEO & Founder, the company has offered IT support, cloud, hosting, and disaster recovery services to UK national businesses for nearly four decades, with key sub-brands My Hosting Space (dedicated hosting) and My Cloud Backup (Veeam-powered backup).

The company's core asset is a purpose-built green data centre featuring water cooling sourced from an on-site lake, borehole and rainwater collection, utilising USystems Ltd Rear Door Cooling technology rated at 90+ kW per rack across an initial configuration of 35 racks (with 50 additional high-density racks planned). Power is partially supplied by an on-site 200 kW solar farm (completed December 2023), supporting a stated target of net-zero carbon emissions by 2028. The facility also hosts a 700-seat workplace recovery suite across 7 configurations. The platform is certified to ISO 27001:2022 and Cyber Essentials Plus, with UK-only data residency.

Revenue is generated through subscription and managed-services contracts spanning managed IT support, hosting and colocation, public/hybrid/private cloud, Disaster Recovery as a Service (DraaS) with defined RTO/RPO, workplace recovery, unified communications, and bespoke digital transformation consultancy. Go-to-market is sales-led (phone and email), targeting UK SMB and enterprise customers with flexible monthly, quarterly, or annual contracts and complimentary IT system reviews. Distribution is single-country/domestic (UK).

Name

DSM Ltd

Legal name

DSM-GB Limited

Website

https://dsmgroup.co.uk

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

DSM Ltd is a UK-based managed IT services and data centre operator providing disaster recovery, cloud, hosting, colocation, and workplace recovery to UK national businesses from a water-cooled, solar-powered green data centre in Peterborough. Founded in 1987, it serves SMB and enterprise customers via flexible managed-services contracts.

Ownership category

akta.pro rank

Product category

Managed IT & Disaster Recovery Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Disaster Recovery as a Service (DRaaS) (BPAEALAA)

akta.pro secondary industries

Managed Colocation & Remote Hands Services (HDABACAD), Remote Monitoring & Management (RMM) Services (BPAEABAA), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

Keywords

• Disaster recovery services
• Managed IT services
• Cloud hosting services
• Colocation services
• Business continuity

Headquarters

HQ city

Peterborough

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed IT Services & Support: Flexible managed IT services including system administration, remote support, server monitoring, and ongoing maintenance. Customers can opt for monthly, quarterly or annual contracts with free value-added services including regular system health checks, enterprise grade online backup, business continuity solutions, and consultancy.
2. Hosting & Colocation: Provision of serviced colocation space in the company's data centre for customers to install and manage their own systems, through to fully managed solutions including hardware and software provision. Data centre expansion includes 50 racks with high density capability (55kw+ rack).
3. Cloud Solutions: Cloud computing solutions with flexible private, hybrid and public cloud options. Applications run and data is stored on remote systems in the company's secure UK data centre.
4. Disaster Recovery as a Service (DraaS): A range of services from IT support through to full DraaS solution, providing end-to-end disaster recovery capabilities with defined recovery objectives.
5. Workplace Recovery: 700 fully configured positions over 7 suites ranging in size from 30 to combined 528 desk positions. All suites are spacious and air conditioned.
6. Professional Services: Bespoke digital transformation consultancy and support solutions.
7. Unified Communications: Enable people to work and collaborate easily, in real time, wherever they are, on any device.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

DSM Group provides managed IT services, disaster recovery (DraaS), cloud solutions, data backup, hosting & colocation, workplace recovery, and unified communications to UK national businesses. Services are delivered through its own green, water-cooled data centre powered by a 200kW on-site solar farm, with UK-only data residency and 24/7 support.

Product overview

DSM Ltd operates as a single unified IT services platform offering disaster recovery, hosting, and managed IT services. The core portfolio includes Cloud Solutions, Data Backup (My Cloud Backup), Hosting & Colocation, Disaster Recovery as a Service (DraaS), Workplace Recovery, Unified Communications, IT Support & Managed Services, System Recovery, Cloud Computing, Server Replication, and Virtualisation. Additional sub-brands include My Hosting Space and My Cloud Backup. These services are delivered through DSM's proprietary green data centre infrastructure featuring water-cooling technology and solar power, and can be used independently or combined for comprehensive business continuity solutions.

Differentiator

Problem solved

Functional benefit

Brands

• My Hosting Space: Dedicated data centre hosting services
• My Cloud Backup

Products and services

• Cloud Solutions Delivers flexible private, hybrid and public cloud solutions enabling flexible working and secure IT across physical, cloud and hybrid environments for UK national businesses.
• Data Backup Cloud-based backup service hosted within DSM's own water-cooled data centre, supporting single file systems to multiple servers from 1GB upwards.
• Hosting & Colocation Provides serviced colocation space in DSM's green data centre for customers to install and manage their own systems, featuring water-cooled racks with high density capability up to 90kW per rack.
• Disaster Recovery (DraaS) Disaster Recovery as a Service offering a range of services from IT support through to full DraaS solution, enabling independent or combined end-to-end resilience with defined RTO/RPO objectives.
• Workplace Recovery Provides 700 fully configured positions over 7 suites (30 to 528 desk positions) with air conditioning and 2m spacing for business continuity.
• Unified Communications Enables real-time collaboration and communication for employees across any device and location.
• IT Support & Managed Services Comprehensive IT support ranging from top-up in-house resource to fully outsourced IT support solutions, including remote server monitoring, system administration, and 24/7 support under monthly, quarterly or annual contracts.
• System Recovery Business critical seamless recovery service establishing RTO/RPO objectives and providing full recovery testing to ensure business continuity.
• Cloud Computing Cost-effective cloud computing solution where applications and data run on DSM's secure data centre infrastructure with full UK-based data residency.
• Server Replication Business critical seamless recovery for businesses that need to keep running despite system failures, delivered through server replication technology.
• Virtualisation Virtual server technology providing fast and efficient recovery from system failures at reduced cost compared to traditional dedicated hardware.
• Professional Services Bespoke digital transformation consultancy and support solutions for UK national businesses.
• My Hosting Space Dedicated data centre brand under DSM Group offering hosting and colocation services through its own website.
• My Cloud Backup Cloud backup service powered by Veeam, providing backup for VMware, Hyper-V and physical environments with 24/7 support and military-grade encryption.

Quantifiable outcome

• Loads in excess of 90 kW per rack using water cooling
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• Cambridgeshire Chamber of CommercecoreStrategic or Co-development Partner · 1 April 2025Co-hosted Sustainability Summit alongside the Cambridgeshire Chamber of Commerce at the DSM ESG Data Centre, bringing together local businesses, sustainability advocates, and technology leaders.
• USystems LtdcoreTechnology or Integration · 1 March 2020USystems Ltd provides rack technology with Rear Door Cooling for the green data centre, providing loads in excess of 90 kW per rack. Initial delivery of 4 x 100kw stainless steel heat exchanger units.
• VeeamcoreTechnology or IntegrationVeeam Partner powering the My Cloud Backup platform for VMware, Hyper-V and physical environment backups.

Scale indicators11 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Vodafone Business UK: Large UK enterprise IT and connectivity provider with managed cloud, UC and DR services; competes with DSM for large enterprise and public sector business continuity and managed IT contracts.
• SunGard Availability Services: Long-established UK/European DRaaS and business continuity specialist (now part of FIS); competes directly with DSM in workplace recovery and DRaaS but at significantly larger scale.
• BT Enterprise: UK incumbent telco with a broad enterprise IT services portfolio including managed cloud, security, UC and DR services; competes with DSM across multiple service lines but with far greater scale.
• Telehouse: Global data centre colocation operator (KDDI subsidiary) with a major London Docklands presence; competes with DSM in UK colocation but at much larger scale and global footprint.

Direct peers

• Pulsant: UK mid-market data centre, colocation and managed cloud provider with a national edge data centre footprint and DRaaS offerings; competes head-to-head with DSM for UK enterprise colocation and business continuity customers.
• Six Degrees Group: UK managed cloud, colocation and unified communications provider with data centre assets; competes with DSM in cloud, managed IT and data centre services for UK mid-market customers.
• Iomart: UK-listed cloud and managed hosting services company with data centres and DRaaS offerings; directly comparable to DSM in cloud hosting, backup and managed services for mid-market UK businesses.
• Redcentric: UK managed IT, cloud and data centre provider serving mid-market and enterprise customers with colocation, DRaaS and managed services - directly comparable product mix and customer profile to DSM.
• ANS Group: UK cloud and managed services provider focused on Microsoft Azure, public cloud and managed IT; comparable to DSM on cloud solutions and managed services for UK enterprise customers.
• Daisy Group: UK managed IT services and unified communications provider serving enterprise and public sector; comparable to DSM on managed IT, UC and business continuity services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/dsmltd
• YouTubeyoutube.com/c/business-continuity-co-uk
• Facebookfacebook.com/1205588746
• LinkedInlinkedin.com/company/dsm-technical-limited
• Instagraminstagram.com/dsm_groupuk

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DSM Ltd