Stiles Heating & Cooling

What Stiles Heating & Cooling does

Stiles Heating & Cooling Inc is a family-owned HVAC, plumbing, and sewer service provider headquartered in Bogart, Georgia. Founded in 1970, the company has operated continuously for over 55 years and currently has four members of the Stiles family in active leadership roles. It serves residential, commercial, and industrial customers across more than ten Northeast Georgia communities, including Athens, Augusta, Bogart, Braselton, Commerce, Flowery Branch, Hoschton, Jefferson, Lawrenceville, Watkinsville, and Winder, with NATE-certified technicians and 24/7 emergency dispatch.

The operating model is a single-source mechanical services platform built around the Carrier Factory Authorized Dealer relationship, supplemented by Daikin commercial heat pump product lines and Pelican Wireless building controls for commercial installations. Service offerings span commercial HVAC, commercial plumbing and sewer, residential HVAC and plumbing, industrial mechanical work, and refrigeration support. Notable enterprise projects include HVAC and plumbing work for St. Mary's Hospital across 22 properties, a Civic Center grease interceptor and underground drainage project, and rooftop unit replacements at Athens-area churches including Prince Avenue Baptist Church. Equipment specification ranges from residential air conditioners (up to 19 SEER), heat pumps (up to 11 HSPF), and gas furnaces (up to 80% AFUE) up to commercial-grade Daikin systems paired with networked Pelican controls. The technology stack is service-delivery focused: dispatch, scheduling, and on-site mechanical work supported by manufacturer and OEM vendor relationships rather than proprietary software.

Revenue is generated through four streams: one-time service fees for repairs, maintenance, and installations; equipment sales and installation of Carrier and Daikin systems; an annual subscription membership program (SHCC at $80/year as an add-on for humidifiers/dehumidifiers and bundled 10-year parts / 5-year labor warranties); and customer financing arrangements for installed equipment. The go-to-market motion is sales-led and direct, emphasizing phone-based scheduling, online contact forms, same-day and weekend availability, and 24/7 emergency dispatch. Marketing is hyper-local, leaning on community involvement, customer testimonials, and the multi-generational family brand rather than paid digital acquisition at scale.

Name

Stiles Heating & Cooling

Legal name

Stiles Heating and Cooling Inc

Website

https://stilesheatingcooling.com

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

51–100 employees

Short description

Stiles Heating & Cooling Inc is a family-owned HVAC, plumbing, and sewer service provider serving residential, commercial, and industrial customers across Northeast Georgia since 1970, operating as a Carrier Factory Authorized Dealer with NATE-certified technicians.

Ownership category

akta.pro rank

Product category

HVAC and Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing, Heating, and Air-Conditioning Contractors (238220), Ventilation, Heating, Air-Conditioning, and Commercial Refrigeration Equipment Manufacturing (33341), Pump and Compressor Manufacturing (33391)

SIC

Heating Equipment, Except Electric & Warm Air Furnaces (3433), Wholesale-Hardware & Plumbing & Heating Equipment & Supplies (5070), Heating Equip, Except Elec & Warm Air; & Plumbing Fixtures (3430)

akta.pro primary industry

Heat Pump Repair & Maintenance (HSAOAHAD)

akta.pro secondary industries

Water Heater/Boiler Flue, Venting & Chimney Liner Service (HSAOACAF), Expansion Tank, Circulator Pump & Zone Valve Service (HSAOACAG), Boiler Repair, Maintenance & Tune-Ups (HSAOACAD), Chimney Cap, Damper & Spark Arrestor Cleaning/Maintenance (HSAEANAJ)

Keywords

• Residential HVAC services
• Commercial plumbing services
• Heating and cooling repair
• Sewer and drain services
• HVAC equipment installation

Headquarters

HQ city

Gaussan

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Service Fees: One-time service fees for repair, maintenance, and installation services across residential and commercial segments. Revenue generated through hourly service charges, diagnostic fees, and project-based pricing for installations and replacements.
2. Membership Program (SHCC): Annual membership program offering enhanced warranty coverage, priority scheduling, and discounted services. Members receive extended labor warranties (5 years vs 2 years standard) and additional benefits on humidifiers and dehumidifiers.
3. Equipment Sales & Installation: Revenue from selling and installing HVAC equipment including air conditioners, furnaces, heat pumps, water heaters, and associated components. Carrier brand products are prominently featured.
4. Financing Services: Partnership with financing options allowing customers to spread payments for larger equipment purchases and installations over time.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Stiles Heating & Cooling provides HVAC, plumbing, and sewer services to residential, commercial, and industrial customers across north and east Georgia. The company sells, installs, and services heating, cooling, air conditioning, plumbing, and sewer equipment from Carrier and Daikin, delivered by NATE-certified technicians with 24/7 emergency response. It operates as a Carrier Factory Authorized Dealer and supplements service work with a maintenance membership program (SHCC) and flexible financing.

Product overview

Stiles Heating & Cooling is a family-owned HVAC, plumbing, and sewer service company serving residential and commercial customers across Georgia since 1970. The company operates as a Carrier Factory Authorized Dealer and offers a comprehensive portfolio of services including commercial and residential HVAC (heating, cooling, air conditioning), commercial plumbing and sewer services, and 24/7 emergency response. The product portfolio includes Carrier brand equipment (air conditioners, heat pumps, furnaces, air handlers, ductless systems, thermostats, humidifiers, dehumidifiers, media air cleaners, UV air cleaners), Daikin commercial heat pump systems, and value-added programs including the Stiles Home Care Club membership, warranty programs, and flexible financing options. Services are delivered by NATE-certified technicians across multiple Georgia service areas including Athens, Augusta, and surrounding communities.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial HVAC Services Full-service commercial heating, ventilation, and air conditioning including installation, repair, replacement, and maintenance for businesses in Athens-Clarke County and surrounding Georgia areas.
• Commercial Plumbing and Sewer Services Commercial plumbing services including grease trap cleaning, drain services, septic tank services, sump pump services, water heater repair, water line repair, gas leak repair, gas line plumbing, piping and repiping, toilet repair, and sewer services.
• Commercial Heating Services Commercial heating services including boiler installation and replacement, boiler service and repair, furnace installation and replacement, furnace service, heat pump installation and replacement, heat pump repair service and maintenance, and emergency heating services.
• Residential HVAC, Plumbing, and Maintenance Services Residential HVAC, plumbing, and maintenance services including cooling, heating, plumbing repairs, equipment maintenance, and residential equipment sales and installation for homeowners.
• Industrial HVAC and Plumbing Services Industrial HVAC and plumbing services for industrial facilities in the Athens, Georgia region with complex systems or large-scale operations.
• 24/7 Emergency Service Around-the-clock emergency response for plumbing or HVAC emergencies including heating failures, clogged pipes, and overflowing grease traps, available 24 hours a day, 7 days a week.
• Carrier Equipment Sales and Installation Sale and installation of Carrier brand HVAC equipment including air conditioners (up to 19 SEER), heat pumps (up to 11 HSPF), gas furnaces (up to 80% AFUE), air handlers, ductless systems, thermostats, humidifiers, dehumidifiers, media air cleaners, and UV air cleaners.
• Stiles Home Care Club (SHCC) Membership Annual membership program offering enhanced warranty coverage including 10-year all parts and 5-year labor warranty for residential installations, extended labor warranties on repairs, and discounted maintenance services, with priority scheduling and humidifier/dehumidifier benefits.
• Financing Options Flexible financing options for HVAC and plumbing installations, replacements, and major repairs to help customers manage costs of larger equipment purchases.

Quantifiable outcome

• 40+ year old HVAC units replaced with new high-efficiency systems
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Grizzly MEPcoreStrategic or Co-development Partner · 23 October 2025Grizzly MEP, a commercial mechanical, electrical, and plumbing platform based in Atlanta, announced a partnership with Vermont Mechanical as part of its expansion across the U.S. The partnership aims to enhance growth in the New England region. Grizzly MEP is committed to supporting high-quality, customer-focused businesses with investment in infrastructure, technology and growth. Partnership pillars include Capital Investment Growth, Collaboration & Commercial Partnerships, Back Office Support, and Financial opportunities.
• Carrier CorporationcoreChannel Partner/ Reseller/ DistributorAs a Carrier Factory Authorized Dealer, Stiles Heating and Cooling offers a wide selection of Carrier products including air conditioners, furnaces, heat pumps, dehumidifiers, humidifiers, air cleaners, and thermostats. The partnership provides access to Carrier's product line with factory-backed warranties and support.
• DaikinminorChannel Partner/ Reseller/ DistributorDaikin heat pump systems are used in commercial HVAC installations. Example: Athens Church received a 10-ton Daikin heat pump RTU replacement (Model# DSH1204D000001S).

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Trane Technologies: Global HVAC and refrigeration equipment manufacturer. Indirect peer via the dealer/installer channel; competing dealer networks (Trane/Trane Comfort Specialists) compete with Stiles for residential and commercial equipment-and-installation revenue.
• Carrier Global: Global HVAC manufacturer and Stiles' primary equipment partner. Relevant as both upstream supplier and as the manufacturer whose Factory Authorized Dealer program defines Stiles' equipment credibility and warranty positioning.

Others

• Nexstar Network: Best-practices and buying-group network for residential HVAC, plumbing, and electrical contractors. Comparable as an industry peer group setting operational benchmarks, training, and supplier terms relevant to a multi-trade residential contractor of Stiles' size.
• ServiceTitan: Vertical software platform for residential and commercial HVAC, plumbing, and electrical service businesses. Comparable as an enabling/ecosystem participant — adopted by many similarly sized contractors for dispatch, CRM, and membership billing relevant to SHCC.

Direct peers

• Roto-Rooter: National plumbing, drain, and HVAC service franchise with comparable residential and commercial service offerings. Directly overlaps with Stiles' plumbing, sewer, and emergency service lines and represents the scaled competitive benchmark for the category.
• One Hour Heating & Air Conditioning: HVAC-focused home services franchise with strong on-time-service and emergency-response branding. Directly comparable to Stiles' heating/cooling core offering and the same residential/SMB target customer.
• Benjamin Franklin Plumbing: National plumbing franchise focused on residential service with emergency availability and uniform pricing. Closely comparable on service mix, technician credentialing, and on-demand emergency positioning.
• Aire Serv: Neighborly Brands HVAC franchise network delivering residential and light-commercial heating and cooling services. Directly comparable in service scope, customer base, and franchise-vs-independent competitive dynamic.
• Mr. Rooter Plumbing: Neighborly Brands franchise network providing residential and commercial plumbing services. Directly comparable business model (multi-trade home services, recurring service contracts) competing for the same homeowner and SMB customer.

Emerging players

• Grizzly MEP: Atlanta-based commercial mechanical, electrical, and plumbing platform actively rolling up regional HVAC/plumbing operators. Comparable as a competitor for technicians, talent, and tuck-in acquisitions, and a relevant acquirer/partner for a family-owned HVAC/plumbing business of Stiles' profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/StilesHeatCool
• LinkedInlinkedin.com/company/stiles-heating-and-cooling-inc.

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stiles Heating & Cooling