Funke Lettershop

What Funke Lettershop does

Funke Lettershop AG is a privately held Swiss direct marketing and output management services provider founded in 1991 and headquartered in Zollikofen near Bern, with a sales branch opened in Zürich-Altstetten in April 2025. The company offers end-to-end services spanning consulting, data preparation, high-volume digital printing (Xerox Iridesse six-color, Ricoh Pro C9210/C9100, HP DesignJet large-format), personalization, envelope inserting (up to 85,000 kuvertierungen per hour across 8 systems), inkjet addressing (up to 110,000 addresses per hour across 6 systems), 3,000 m² of warehousing, and postal submission via Swiss Post. It serves enterprise and institutional clients primarily in German-speaking Switzerland, including Swiss Post, Migros, Coop, SBB, P&G, Swarovski, EWB, Sunrise, Visana, PUBLICA, Swiss-Ski, SC Bern, and ETH Zürich, with two specialized e-commerce sub-brands — campusprinting.ch for academic printing and letterpen.ch for handwritten correspondence.

The business model is project-based and transaction-fee driven, with revenue generated per sheet, per envelope inserted, per mailing job, and per data-processing task. The go-to-market is consultative direct B2B sales delivered by a named team of advisors and project managers, supplemented by sports and cultural sponsorships (SC Bern, Swiss-Ski, Berner Seefestspiele) and trade-show participation. The company is differentiated primarily by a comprehensive compliance and certification stack (ISO/IEC 27001:2022, ISAE 3402 Type II, FINMA compliance per Circular 2023/1 and 2018/3, GoodPriv@cy, ISO 9001, ISO 14001, FSC, EcoVadis Silver) that is effectively a gating requirement for outsourcing bank, insurance, and pension fund document processes in Switzerland.

Production is redundantly set up across two Zollikofen locations for high availability, supported by a continuous cadence of equipment investments (Horizon binders in late 2024, HP DesignJet Z6810 in February 2025, second Xerox Iridesse in March 2025) and a January 2025 expansion of the production footprint by 1,000 m². The company is founder/management-owned with no disclosed external funding rounds, no parent company, and no subsidiaries beyond the 2016 absorption of Simplex AG's output management and lettershop services.

Name

Funke Lettershop

Legal name

FUNKE LETTERSHOP AG

Website

https://funkelettershop.ch

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Funke Lettershop AG is a Swiss direct marketing and output management services provider founded in 1991, offering high-volume personalized printing, envelope inserting, data management, and postal logistics primarily to German-speaking Swiss enterprises and institutions.

Ownership category

akta.pro rank

Product category

Direct Marketing & Output Management Services

NAICS

Commercial Printing (except Screen and Books) (323111), Printing (32311), Support Activities for Printing (32312)

SIC

Services-Direct Mail Advertising Services (7331), Service Industries For The Printing Trade (2790)

akta.pro primary industry

Mailing, Inserting & Distribution Services (Addressing, Direct Mail, Kitting) (MPAJALAH)

Keywords

• Direct marketing services
• Output management solutions
• Transactional document printing
• Mail production logistics
• Print on demand services

Headquarters

HQ city

Zollikofen

HQ country

Switzerland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Direct Marketing & Mailing Services: Full-service direct marketing solutions including data preparation, creative and personalized mailing production, envelope inserting, and postal submission. Revenue is generated per-project based on volume, complexity, and customization requirements.
2. Digital Printing Production: High-volume digital color and B&W printing services using industrial presses (Xerox Iridesse, Ricoh Pro C9210/C9100). Charged per sheet/page or per job depending on volume and finishing requirements.
3. Print on Demand / Web2Print Platforms: Online ordering platforms (campusprinting.ch for ETH Zürich, letterpen.ch for handwritten correspondence) offering self-service print ordering, generating revenue per transaction through web storefront.
4. Output Management & Data Services: Electronic data generation, distribution, and management services including document archiving, billing processes, and address management. Revenue generated through service fees per data processing task.
5. Cross-Media Campaigns & Response Management: Integrated cross-media campaign orchestration combining print and digital channels, including survey scanning and response processing services.
6. Storage & Logistics Services: Warehouse management and logistics services including a 3,000 m² warehouse with high-bay storage, handling of business printed materials and large volume jobs.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Funke Lettershop AG provides end-to-end direct marketing and output management services for Swiss enterprises, including data preparation, personalized digital printing, high-speed envelope inserting (kuvertieren), postal submission, and logistics. Production is carried out on industrial-scale equipment (Xerox Iridesse, Ricoh Pro, Horizon binders, HP DesignJet) across redundantly operated facilities in Zollikofen and a new branch in Zürich, with supplementary self-service web-to-print platforms for educational institutions and handwritten correspondence.

Product overview

Funke Lettershop AG is a direct marketing and output management services provider operating since 1991, offering a portfolio of production services and digital platforms. The core offering spans consulting, data management, digital printing, personalization, envelope processing, and postal submission. Two named digital platforms extend the portfolio: campusprinting.ch serves ETH Zürich and educational institutions with specialized print solutions via SWITCH edu-ID authentication, while LetterPen Webshop provides hand-written message services for personalized letter experiences. Production capabilities include Xerox Iridesse (6-color), HP DesignJet large-format, Ricoh Pro series, and Horizon perfect binders. The company operates redundant facilities in Zollikofen (headquarters) and Zürich (branch).

Differentiator

Problem solved

Functional benefit

Brands

• campusprinting.ch: Specialized online printing shop for ETH Zürich and other educational institutions offering advertising materials, bound dissertations, large format printing, and educational materials.
• LetterPen

Products and services

• Direct Marketing & Output Management Services

Quantifiable outcome

• Top 15% globally in EcoVadis 2025 sustainability ranking for the printing industry
• +3 more outcomes

Named customers29 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature9 records

Partnerships

13 partnerships are on record, tiered minor, core and flagship.

• Berner SeefestspieleminorGTM or Marketing Partner · 21 June 2025Funke Lettershop AG is a sponsor of the Berner Seefestspiele 2025, a charming music festival bringing jazz and classical music to surprising locations around the Egelsee lake in Bern. The sponsorship supports regional cultural engagement and community visibility.
• XeroxcoreTechnology or Integration · 1 January 2025Xerox is a key technology partner providing production digital presses. Funke Lettershop AG has invested in multiple Xerox systems including the Xerox Iridesse Production Press (with six-color special effects technology) and previously the Xerox 1000i Colour Press for transactional printing.
• HP (Hewlett-Packard)coreTechnology or Integration · 1 January 2025HP is a technology partner providing the HP DesignJet Z6810 large-format production plotter for prints up to 152 cm wide, serving applications in public transit, education, architecture, and marketing.
• ETH ZürichcoreStrategic or Co-development Partner · 1 December 2024Partnership with ETH Zürich for specialized campus printing services via campusprinting.ch. Funke Lettershop AG operates a dedicated online shop for ETH students and staff offering dissertation binding, poster printing, event materials, and campus communication materials. Students can log in via SWITCH edu-ID.
• HorizoncoreTechnology or Integration · 1 January 2024Horizon is a technology partner providing professional perfect binding equipment. Funke Lettershop AG has invested in the Horizon BQ-P60 (for campusprinting.ch) and BQ-270V (for high-volume commercial binding) perfect binders.
• SC Bern (SCB Eishockey AG)flagshipStrategic or Co-development Partner · 21 August 2023Funke Lettershop AG has been the official print partner of SC Bern hockey team since 2021, with the partnership extended for another three years until the 2025/26 season. Services include production of game tickets, VIP lanyards, member cards, and event materials. The partnership provides high-profile brand visibility at one of Switzerland's most prominent sports clubs.
• Swiss Universities (SWITCH)coreStrategic or Co-development Partner · 1 January 2021Integration with SWITCH edu-ID enables seamless authentication for students and staff at Swiss universities to access campusprinting.ch services. This partnership enables broad access across the Swiss academic community.
• RicohcoreTechnology or Integration · 1 January 2021Ricoh is a key technology partner providing production printing equipment including the Ricoh Pro C9210 and Pro C9100 digital presses. Ricoh also featured Funke Lettershop AG in a case study highlighting the AI-powered handwriting recognition scanner for survey processing.
• Die Post CH AG (Swiss Post)coreStrategic or Co-development Partner · 1 June 2017Swiss Post is both a key operational partner and a customer. Funke Lettershop AG processes and submits mailings via Swiss Post, benefits from postal optimization services, and is featured in Swiss Post's DirectPoint customer magazine. The company also recommends Swiss Post's climate-neutral shipping option to its own customers.
• Swiss-SkicoreStrategic or Co-development Partner · 1 January 2016Official Publishing Supplier for Swiss-Ski since 2016. Funke Lettershop AG provides all printing, print data preparation, and output management services for Swiss-Ski. Services include production of race booklets (Grand Prix Migros), promotional materials, and event communications. The partnership has produced award-winning production optimizations, including a 30% reduction in lead time for race booklets.
• Simplex AGcoreStrategic or Co-development Partner · 1 January 2016Funke Lettershop AG integrated both the Output Management and Lettershop services of Simplex AG as of January 1, 2016, significantly expanding service capabilities and market presence.
• myclimateminorStrategic or Co-development PartnerFunke Lettershop AG participates in the myclimate program for climate-neutral printed materials, offering customers the option to offset the environmental impact of their print jobs through verified climate protection projects.
• VOC-Reduktion in der Druckindustrie (VOC Reduction in the Printing Industry)minorStrategic or Co-development PartnerAs a participant in the project 'VOC-Reduction in the Printing Industry,' Funke Lettershop AG prints VOC-free, contributing to the reduction of VOC emissions in the printing industry.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Others

• Canon Production Printing:
• DocuWare GmbH: German document management and workflow automation vendor serving enterprise customers with digital archiving and process automation. Adjacent to Funke's output management business but focused on digital document workflows rather than physical mailing production.

Direct peers

• Stämpfli Kommunikation AG: Swiss printing and direct marketing services group based in Bern, offering commercial printing, mailing, and integrated marketing communications. Closely comparable to Funke Lettershop in Swiss B2B lettershop services, target customer base, and multi-channel print offerings.
• Kromer Print AG: Swiss commercial printing and lettershop provider serving enterprise clients with digital printing, mailing, and fulfillment. Operates in the same Swiss market and customer segments as Funke Lettershop, with overlapping direct mail and output management capabilities.
• arvato (Bertelsmann): German-headquartered, Europe-wide provider of print, lettershop, and customer communication services including direct mail, transactional printing, and output management. Directly comparable in service portfolio to Funke, but operating at substantially larger scale across multiple countries.
• Wallishauser AG: Swiss printing and direct marketing company offering commercial printing, direct mail, and related services to enterprise clients. Operates in the same Swiss lettershop market with overlapping customer base and service portfolio.

Emerging players

• Compart AG: German-headquartered provider of document and output management software for enterprise customer communications. Comparable in the output management technology layer that Funke also delivers, though Compart focuses on software rather than end-to-end print and mail services.

Broad incumbents

• Pitney Bowes Inc. Global incumbent in mailing, shipping, and customer data/document solutions with extensive direct mail and output management capabilities. Comparable in service line to Funke, but competes at a much larger international scale and with a stronger software/technology orientation.
• Quadient SA: French-headquartered global provider of customer communication management, output management, and mailing solutions with strong presence across Europe. Overlaps with Funke's output management and direct mail workflow business, but as part of a broader international software-and-services portfolio.
• OpenText Corporation: Global enterprise information management software company with output management and customer communication offerings. Competes in the same enterprise output management space as Funke, but at vastly greater scale and primarily as a software vendor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Funke Lettershop