Pride Cleaners
Pride Cleaners is a privately held, family-owned dry cleaning and laundry business founded in 1982 and headquartered in Grandview, Missouri, operating 40+ retail locations across the Kansas City Metro to serve individual consumers with dry cleaning, wash & fold, alterations, and pickup-and-delivery services.
- Company typePrivate
- Founded1982
- HeadquartersChicago, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Pride Cleaners does
Pride Cleaners is a privately held, family-owned dry cleaning and laundry services business headquartered at 13613 S US 71 HWY in Grandview, Missouri. Founded in 1982, the company operates 40+ owned retail stores across the Kansas City Metro Area spanning both Missouri and Kansas, with many locations featuring drive-thru service. Its core service offering covers professional dry cleaning (including specialty categories such as wedding gowns, leather/suede, formal wear, and household textiles), wash & fold laundry, alterations and repairs, and dedicated uniform cleaning for schools and first responders with discount programs.
The company's revenue mechanics blend per-transaction service fees with a three-tier recurring membership program — Bronze ($4.99/month, 10% discount, free delivery), Silver ($9.99/month, 20% discount, one free comforter cleaning annually), and Gold ($19.99/month, 25% discount, two free comforter cleanings annually) — and a free scheduled pickup-and-delivery network covering designated neighborhoods on Mondays/Thursdays or Tuesdays/Fridays. Distribution extends beyond physical counters through a proprietary mobile app (iOS and Android), an online Pride Account portal, gift cards redeemable at 35+ stores, and a 24/7 self-service kiosk launched in August 2024 at the Ambassador Drive location — a first in the Kansas City market for after-hours drop-off and pickup.
Technically, Pride Cleaners runs on standard commercial dry-cleaning and laundry processing equipment with the principal proprietary component being the 24/7 kiosk system, which uses on-screen instructions, phone-number-based locker retrieval, and integrated payment processing. The company has no disclosed AI/ML, no patents, no strategic partnerships, no external funding, and no M&A activity; growth has been organic via store expansion and digital channel buildout.
Pride Cleaners firmographics
Firmographics- Name
- Pride Cleaners
- Legal name
- Pride Cleaners
- Website
- https://pridecleaners.com
- Company type
- Private
- Founded year
- 1982
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Pride Cleaners is a privately held, family-owned dry cleaning and laundry business founded in 1982 and headquartered in Grandview, Missouri, operating 40+ retail locations across the Kansas City Metro to serve individual consumers with dry cleaning, wash & fold, alterations, and pickup-and-delivery services.
- Ownership category
- akta.pro rank
Pride Cleaners industry classification
Industry- Product category
- Dry Cleaning and Laundry Services
- NAICS
- Drycleaning and Laundry Services (except Coin-Operated) (81232), Personal and Laundry Services (812)
- akta.pro primary industry
- Retail/Consumer Dry Cleaning (Storefront) (HSAJADAA)
- akta.pro secondary industries
- Specialty Garment Dry Cleaning (Delicates, Bridal, Formalwear) (HSAJADAF), Same-Day / Express Dry Cleaning (HSAJADAD), Household & Specialty Item Dry Cleaning (Drapes, Comforters, Rugs) (HSAJADAH), Leather & Shearling Outerwear Cleaning (Coats, Jackets, Vests) (HSAJAHAL)
Keywords
Where Pride Cleaners is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices40 records
Markets served
Pride Cleaners business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D
Revenue model
- Dry Cleaning Services: Per-transaction dry cleaning fees for garments including regular cleaning, leather/suede, formal wear, wedding gowns, and household items. Standard turnaround is next-day for orders before 2 PM.
- Wash & Fold Services: Per-transaction laundry washing, fluffing, and folding service. Items returned in reusable canvas bags with freshness seal.
- Membership Subscriptions: Three-tier membership program (Bronze $4.99/mo, Silver $9.99/mo, Gold $19.99/mo) offering progressively higher discounts (10%, 20%, 25%) and perks including free comforter cleaning.
- Pickup & Delivery Service: Free pickup and delivery service for customers who cannot visit stores. Customers schedule pickups via website or mobile app. Service operates in neighborhoods on designated days.
- Alterations Services: Alteration and repair services including zipper/button replacement, size adjustments, and hem alterations performed by professional tailors.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Bronze membership - $4.99/month with 10% discount and free delivery |
| Subscription | Monthly | Silver membership - $9.99/month with 20% discount and 1 free comforter cleaning per year |
| Subscription | Monthly | Gold membership - $19.99/month with 25% discount and 2 free comforter cleanings per year |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Pride Cleaners product offering
Product offeringCore offering
Pride Cleaners provides professional dry cleaning, wash & fold laundry, alterations, and specialty garment care (including wedding gown preservation, leather/suede, formal wear, and household textiles) through 40+ owned retail locations across the Kansas City Metro Area. Service is supported by free pickup & delivery routes, a mobile app, and a 24/7 self-service kiosk, with a tiered Membership Club providing recurring subscription discounts.
Product overview
Pride Cleaners operates a network of 40+ dry cleaning and laundry locations across the Kansas City Metro area. The core service portfolio centers on professional dry cleaning, wash & fold laundry, and alterations, supplemented by specialty services including wedding gown preservation, formal wear care, household item cleaning, and uniform cleaning with discounts for first responders. The company offers pickup & delivery service and a 24/7 self-service kiosk system as convenience add-ons, along with a three-tier membership club (Bronze, Silver, Gold) providing escalating discounts and free services. Pride Cleaners positions itself as a local, family-owned business serving communities across Kansas and Missouri.
Differentiator
Problem solved
Functional benefit
Products and services
- Dry Cleaning Professional dry cleaning service using state-of-the-art cleaning technology, including pre-spotting, cleaning, and expert finishing of garments. Covers regular garment cleaning, leather and suede, formal wear, wedding gowns, household items, and outerwear. Available to individual consumers across the Kansas City Metro.
- Wash & Fold Everyday laundry service in which professionals wash, fluff, and fold garments, which are returned in reusable canvas bags with a freshness seal, ready to be put away in drawers.
- Pickup & Delivery Free pickup and delivery service operating every Monday & Thursday or Tuesday & Friday in customer neighborhoods. Customers leave items at the front door and receive notifications before pickup and upon delivery; account setup is via website or mobile app.
- Alterations Expert alteration services including zipper and button replacement, size alterations, hem adjustments, and minor repairs performed by professional tailors.
- Wedding Gown Cleaning & Preservation Specialized cleaning and heirloom preservation service for wedding gowns that treats stains and packages the gown in a way that protects the fabric for decades.
- Household Items Cleaning Cleaning services for household textiles including sheets, comforters, and rugs, typically completed in-house within two days.
- Uniform Cleaning Cleaning services for school, police, fire, and military uniforms with special discounts offered. Bulk orders are available with pickup and delivery.
- Formal Wear Care Gentle cleaning process for evening-wear and special occasion clothing that refreshes the textures of fine fabrics.
- Membership Club (Bronze, Silver, Gold) Three-tier monthly membership program offering escalating discounts and perks: Bronze ($4.99/month, 10% discount, free delivery), Silver ($9.99/month, 20% discount, 1 free comforter cleaning/year), Gold ($19.99/month, 25% discount, 2 free comforter cleanings/year).
- 24/7 Kiosk System Self-service kiosk at the Ambassador Dr. location enabling 24/7 drop-off and pickup of dry cleaning items, with on-screen instructions for secure drop-off, phone number entry and payment for pickup, and lockers for bulky items and wash & fold bags.
- Press Only Finishing-only service for customers who require pressing of particular items without full cleaning.
Quantifiable outcome
- Next-day turnaround for orders placed before 2 PM
- +1 more outcomes
Companies that use Pride Cleaners
Customer profileSegments2 records
Ideal customer profiles2 records
Pride Cleaners technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Pride Cleaners partnerships and signals
Strategic signalScale indicators2 records
Recent moves4 records
Expansion highlights4 records
Pride Cleaners competitors and assessment
Company assessmentDirect peers
- Mulberrys Garment Care: Premium garment care chain with retail storefronts and free pickup & delivery offering dry cleaning, wash & fold, and alterations. Comparable to Pride Cleaners in multi-location retail service model and emphasis on convenience-driven customer experience.
- Martinizing Dry Cleaning: Established national dry cleaning franchise brand offering full-service garment care through retail storefronts. Comparable to Pride Cleaners in store-based service model and broad offering of dry cleaning and finishing services.
- Tide Cleaners: National dry cleaning chain operating retail storefronts with drive-thru service, free pickup & delivery, and 24/7 drop-off lockers. Directly comparable to Pride Cleaners as a multi-location consumer dry cleaning and laundry service provider with similar convenience-focused positioning.
- Lapels Dry Cleaning: Dry cleaning franchise offering retail storefronts with pickup & delivery, alterations, and garment care services. Comparable to Pride Cleaners as a multi-location consumer-facing dry cleaning operator with similar service portfolio.
- Comet Cleaners: Regional dry cleaning chain with retail locations offering standard dry cleaning, wash & fold, and alterations. Directly comparable to Pride Cleaners in service model and consumer storefront positioning.
- Dependable Cleaners: Long-established regional dry cleaning chain with retail storefronts offering dry cleaning, laundry, and alterations. Directly comparable to Pride Cleaners as a multi-decade, family/community-rooted dry cleaning operator.
- ZIPS Dry Cleaners: Multi-state dry cleaning franchise operating retail storefronts with same-day service, drive-thru windows, and free pickup & delivery. Closely comparable to Pride Cleaners in service mix (dry cleaning, wash & fold, alterations) and convenience-driven retail model.
Emerging players
- Rinse: Tech-enabled laundry and dry cleaning service offering pickup & delivery via app-driven scheduling in multiple U.S. metros. Comparable to Pride Cleaners in core service offering (dry cleaning, wash & fold) but competing via digital-first convenience rather than physical storefronts.
- FlyCleaners: On-demand laundry and dry cleaning app-based service offering scheduled pickup and delivery. Overlaps with Pride Cleaners in service category but competes via mobile-native convenience in markets where Pride's storefront footprint is absent.
- Pressly: On-demand dry cleaning and laundry startup offering app-based pickup and delivery in select U.S. metros. Comparable to Pride Cleaners in core service mix but competes via technology-native ordering experience rather than retail locations.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Pride Cleaners social profiles
Digital presencePride Cleaners financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pride Cleaners leadership team
Management profileNumber of profiles
Pride Cleaners funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pride Cleaners M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pride Cleaners
What does Pride Cleaners do?
Pride Cleaners provides professional dry cleaning, wash & fold laundry, alterations, and specialty garment care (including wedding gown preservation, leather/suede, formal wear, and household textiles) through 40+ owned retail locations across the Kansas City Metro Area. Service is supported by free pickup & delivery routes, a mobile app, and a 24/7 self-service kiosk, with a tiered Membership Club providing recurring subscription discounts.
Is Pride Cleaners a public or private company?
Pride Cleaners is a private company. It is classified as family owned and is currently operating.
When was Pride Cleaners founded?
Pride Cleaners was founded in 1982. It employs 101 to 250 people.
Where is Pride Cleaners based?
Pride Cleaners is headquartered in Chicago, United States, in the North America region.
How does Pride Cleaners make money?
Five revenue lines are on record. Dry Cleaning Services are the primary driver. The others are wash & Fold Services, membership Subscriptions, pickup & Delivery Service and alterations Services.
Who are Pride Cleaners's main competitors?
Direct peers on record are Mulberrys Garment Care, Martinizing Dry Cleaning, Tide Cleaners, Lapels Dry Cleaning, Comet Cleaners, Dependable Cleaners and ZIPS Dry Cleaners. Emerging players are Rinse, FlyCleaners and Pressly.
Does Pride Cleaners have an API?
No public API is recorded for Pride Cleaners.
What industry is Pride Cleaners in?
Pride Cleaners's product category is Dry Cleaning and Laundry Services. Its primary akta.pro industry code is HSAJADAA, Retail/Consumer Dry Cleaning (Storefront), with a secondary code of HSAJADAF, Specialty Garment Dry Cleaning (Delicates, Bridal, Formalwear). Its NAICS code is 81232.