What Cooldown does

Cooldown is a software-based workplace connection platform that aims to recreate the informal, in-person interactions of a physical office for remote and hybrid teams. The product combines video calling, real-time chat, event scheduling, coworker activity indicators, and detailed profile pages with two differentiating features: transient conversations that expire after a few hours to mimic natural office hallway exchanges, and topic-prompted icebreakers designed to eliminate awkward silences. The platform is explicitly positioned against general-purpose communication tools (Slack, Zoom) and lifestyle community tools (Kumo), claiming exclusive focus on building workplace friendships and culture rather than serving as a general messaging utility.

The underlying technology is a video call and real-time messaging platform built around a 'transient conversation' architecture, paired with a profile and discovery layer. The company discloses no proprietary AI/ML components, no published API or SDK, no third-party integrations, and no patent portfolio — the differentiation stated is product-level (curation, mental health framing, informal-connection design) rather than technical. The legal entity is Tsunami Solutions Ltd., a Canadian corporation operating out of Vancouver with a 1-10 person team.

Cooldown monetizes through a per-seat subscription model with four tiers: a free tier (up to 10 users, limited Cooldown Minutes), Standard ($7.99/user/month, up to 50 users, analytics), Premium ($11.99/user/month, up to 100 users, unlimited minutes), and an Organizations tier with custom pricing and unlimited users. Distribution is hybrid: a self-serve, freemium-led product-led growth motion for small teams plus a direct-contact enterprise channel for the Organizations tier. Target customers are horizontal — companies of any size seeking to reduce workplace isolation in remote or hybrid environments — and no disclosed customer logos, partnerships, certifications, or revenue figures are available.

Name

Cooldown

Legal name

Tsunami Solutions Ltd.

Website

https://cooldownhq.com

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1–10 employees

Short description

Cooldown is a Canadian workplace connection platform that uses video calls, transient conversations, and topic prompts to help remote and hybrid employees build informal workplace friendships, sold via a freemium-to-enterprise per-seat subscription model.

Ownership category

akta.pro rank

Product category

Employee Engagement Software

NAICS

Information (51)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Team Messaging & Chat (BPAMAMAA)

akta.pro secondary industry

Community/Group Chat Platforms (BPAMACAH)

Keywords

• Workplace connection platform
• Remote team engagement
• Employee culture software
• Video collaboration tool
• Workplace wellness platform

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription - Per Seat: Monthly subscription model with per-user pricing across four tiers. Revenue scales with team size: Free tier for small teams (up to 10 users), Standard tier for growing teams (up to 50 users), Premium tier for larger groups (up to 100 users), and Organizations tier with unlimited users and custom pricing for enterprise deployments.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

Cooldown is a SaaS video calling and messaging platform designed to recreate the informal social interactions of a physical office for remote and hybrid teams. It offers transient (temporary) conversations, topic-prompted interactions, detailed coworker profiles, activity tracking, event scheduling, and chat messaging, with the explicit goal of fostering workplace friendships and combating employee isolation.

Product overview

Cooldown is a single unified connection platform designed to foster workplace culture and friendships. The platform offers four pricing tiers: Free (up to 10 users with limited minutes), Standard ($7.99/user for up to 50 users with analytics), Premium ($11.99/user for up to 100 users with unlimited minutes), and Organizations (custom pricing for unlimited users with exclusive features). Core features include video calling, topic-prompted conversations, chat messaging, coworker activity checking, event scheduling, and detailed profiles.

Differentiator

Problem solved

Functional benefit

Products and services

• Cooldown Platform A SaaS video calling and real-time messaging platform that enables remote and hybrid teams to build workplace friendships through transient (temporary) conversations, topic-prompted interactions, detailed coworker profiles, activity tracking, event scheduling, and chat messaging. Sold via per-seat monthly subscriptions with a free tier for small teams and an enterprise Organizations tier for large deployments.

Quantifiable outcome

• Employees connected to co-workers are happier, more engaged, better with clients, produce higher quality work
• +2 more outcomes

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• Discord: Community and group chat platform with persistent voice rooms, profiles, and topic-based servers that mirror many of Cooldown's group-interaction mechanics. Discord is increasingly used by companies for informal workplace and community engagement.
• Slack: Workplace team messaging and chat platform owned by Salesforce, with channels, DMs, voice huddles, and profiles. It is one of the comparison anchors on Cooldown's own website and competes directly for the same workplace collaboration budget.
• Zoom: Video conferencing platform with chat, profiles, and increasingly casual/spontaneous meeting features. Zoom is named as a direct comparable on Cooldown's comparison page and overlaps on the video-call use case central to Cooldown.

Emerging players

• Donut: Slack-native platform focused specifically on workplace friendships, introductions, and culture-building programs. It targets the same niche use case as Cooldown and is among the closest direct competitors in the workplace-connection category.
• Yac: Async voice messaging platform for remote teams, emphasizing frictionless, non-meeting communication and profiles. It competes for the same "reduce friction in remote teams" budget as Cooldown.
• Whereby: Browser-based video meeting platform with persistent rooms and lightweight collaboration features. It addresses casual, drop-in video use cases similar to Cooldown's transient conversations.
• Around: Video-first collaboration tool designed for small, spontaneous team meetings with lightweight chat. Around overlaps with Cooldown on informal video calling for distributed teams.

Broad incumbents

• Microsoft Teams: Broad workplace collaboration suite bundled into Microsoft 365, offering chat, video, profiles, and events to enterprise customers at massive scale. It competes with Cooldown for culture and connection use cases within larger IT budgets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/cooldownapp
• LinkedInlinkedin.com/company/cooldownapp

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cooldown