Local Technology

What Local Technology does

Local Technology (legally Illuminate Aotearoa Limited) is a privately held managed IT services provider founded in 2016 and headquartered in the Bay of Plenty region of New Zealand, with offices in Rotorua and Tauranga. The company serves small and medium businesses, sole traders, and owner-operators across New Zealand, delivering managed IT support, cybersecurity, Microsoft 365 cloud services, business communications (Spark mobile, broadband, cloud phone systems via Spark Webex and Microsoft Teams Phone), managed WiFi, and hardware procurement. Its core technology stack is built on the Microsoft 365 ecosystem, Spark connectivity infrastructure, and standard endpoint protection and firewall tooling, with no proprietary AI or platform layer.

The company operates a tiered subscription model through its Local IT Packages product line — Local Remote Support, Local Core, Local Secure, and matching Plus variants — which bundle varying levels of remote support, endpoint management, Microsoft 365 management, backup, identity protection, and security awareness training. Pricing is quote-based and not publicly disclosed, with the exception of the IT Health Check ($249 plus GST) which functions as a paid mid-funnel assessment that converts into managed service contracts. Hardware procurement is facilitated through interest-free billing via Spark, and communications services are bundled onto a single Spark bill.

Local Technology goes to market through direct sales by its Bay of Plenty-based technicians, combining remote support with on-site visits during business hours, and leverages its Spark Business Partner status for credibility, national infrastructure access, and bundled billing. Marketing relies on the company website, LinkedIn and Facebook presence, free no-obligation consultations, and customer referrals, with the differentiated value proposition centering on local (non-offshore) service, transparent pricing, and an all-in-one provider model tailored to SMBs that lack internal IT resources.

Name

Local Technology

Legal name

Illuminate Aotearoa Limited

Website

https://localtechnology.co.nz

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Local Technology is a New Zealand managed IT services provider based in Rotorua and Tauranga, delivering tiered Microsoft 365-based managed IT, cybersecurity, communications, and hardware procurement to small and medium businesses across the Bay of Plenty and wider New Zealand via its Spark Business Partner channel.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

IT Service Desk & End-User Support (L1/L2) (BPAAACAA)

akta.pro secondary industry

IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud services
• IT consulting
• Hardware procurement

Headquarters

HQ city

Rotorua

HQ country

New Zealand

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Care Plans: Monthly recurring subscription plans (Local Remote Support, Local Core, Local Secure tiers) providing ongoing IT support, security, and management services.
2. IT Health Check Services: One-time assessment service at $249 plus GST with on-site visits up to one hour plus 15 minutes travel time.
3. Hardware Sales & Procurement: Business devices, networking equipment, and software licensing sold directly or through interest-free payment plans via Spark.
4. Communications Services: Spark mobile plans, business-grade broadband, cloud phone systems (Spark Webex, Microsoft Teams Phone), bundled onto one Spark bill.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Local Technology provides managed IT services for small and medium businesses across New Zealand, centered on tiered IT Care Plans (Local Remote Support, Local Core, Local Secure). Offerings include cybersecurity, Microsoft 365 cloud management, business communications (phones, broadband, cloud PBX), hardware procurement, managed WiFi, and IT advisory delivered by a local Bay of Plenty team operating as a Spark Business Partner.

Product overview

Local Technology is a managed IT service provider offering a comprehensive portfolio of IT solutions for small and medium businesses across New Zealand. The company operates as a local Spark partner providing integrated IT packages, cyber security, cloud services (Microsoft 365), communications (phones, broadband, networks), hardware procurement, and IT strategy advisory. Their service model is structured around tiered IT Care Plans (Local Remote Support through Local Secure Plus) that scale with business needs, plus add-on services including Local Move (mobile support) and Remote Support Add-On. Core offerings include managed WiFi, IT health checks, and a free WiFi QR code generator tool. Services are delivered by Bay of Plenty-based technicians with both remote and onsite support capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Strategy & Advisory

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Spark New ZealandcoreChannel Partner/ Reseller/ DistributorLocal Technology is part of Spark's nationwide network of trusted IT partners, providing local expertise across cloud, security, and managed services. Services are bundled onto one simple Spark bill, providing simple billing for customers. Spark provides the strength, scale, and reliability to support business growth alongside Local Technology's local knowledge and personal service.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Others

• ConnectWise: ConnectWise is a US-headquartered platform company that provides PSA, RMM, and cybersecurity tooling used by thousands of MSPs globally, including Local Technology's competitors. It is comparable as an enabling/ecosystem player — it does not compete directly but lowers the barrier to entry for any local IT shop replicating Local Technology's offerings.
• Pax8: Pax8 is a global cloud distribution and managed services platform focused on Microsoft, security, and cloud products for SMB-focused MSPs. Comparable as a distribution/enabling peer — Pax8 supplies much of the Microsoft 365, security, and cloud stack that Local Technology resells and manages, and shapes the economics of the SMB MSP channel.

Broad incumbents

• Datacom: Datacom is one of New Zealand's largest IT services providers, offering managed IT, cloud, cybersecurity, and communications to both SMB and enterprise customers across NZ. It is comparable to Local Technology because both deliver Microsoft-centric managed services to NZ SMBs, but Datacom operates at a vastly larger scale with national coverage and offshore delivery capability.
• Spark New Zealand: Spark is Local Technology's core channel partner and NZ's largest telco, also selling managed connectivity, cloud, and increasingly direct managed IT services to SMBs. Comparable as both a strategic partner and a competitive incumbent — Spark bundles connectivity, mobile, and Microsoft cloud to NZ businesses, partially overlapping Local Technology's offering.

Direct peers

• Revera: Revera (now part of CCL/Datacom ecosystem historically) is a New Zealand managed IT and cloud services provider focused on Microsoft, Azure, and modern workplace solutions for NZ businesses. It competes with Local Technology for the same NZ SMB and mid-market Microsoft 365 managed services deals at a larger scale.
• The Instillery: The Instillery is a New Zealand MSP and cloud services company providing managed IT, Microsoft 365, security, and modern workplace solutions to NZ businesses. Comparable because it sells similar Microsoft-centric managed services packages to NZ SMBs, and competes for the same end customers as Local Technology.
• Layer3 (NZ MSP): Layer3 is a New Zealand managed services provider offering IT support, Microsoft 365, cybersecurity, and cloud services to NZ SMBs. Direct peer to Local Technology because both compete for the same owner-operator and SMB segment with similar subscription-based managed IT packages.
• Insomnia (NZ): Insomnia is a New Zealand managed IT services provider serving SMBs with Microsoft 365, cybersecurity, and cloud offerings across multiple regions. Direct peer to Local Technology because both target NZ SMBs with tiered managed services built on Microsoft technologies, though Insomnia operates with a wider regional footprint.
• Computer Concepts Limited (CCL): CCL is a New Zealand managed IT services and cloud provider with a Microsoft-centric stack serving SMB and mid-market customers across the country. It is a direct peer to Local Technology because it sells tiered managed services, Microsoft 365, cybersecurity, and communications in the same NZ SMB segment, but at a much larger scale.
• OneNet Limited: OneNet is a New Zealand managed IT services and connectivity provider serving SMBs with managed IT, cloud, and communications packages. Direct peer to Local Technology because both bundle connectivity, hardware, and managed IT support for NZ small businesses, often through telco-style billing.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/localtechnologynz
• LinkedInlinkedin.com/company/local-technology-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Local Technology