COR365 Information Solutions
COR365 Information Solutions (operating as Vital Records Control) provides integrated records and information management — physical storage, digital document management, healthcare release-of-information, secure shredding, and IT asset disposition — to enterprise and mid-market clients across banking, healthcare, legal, government, and other regulated industries, from 170+ U.S. locations.
- Company typePrivate
- Founded1990
- HeadquartersWinston-salem, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What COR365 Information Solutions does
COR365 Information Solutions operates in the records and information management (RIM) sector under the Vital Records Control (VRC) brand, providing an integrated suite of services across the entire information lifecycle — from physical records creation and offsite storage through digital document management to secure end-of-life destruction. The company serves clients across banking, healthcare, insurance, education, legal, manufacturing, government, retail/hospitality, financial services, and small business, with healthcare and banking identified as primary verticals. Notable enterprise relationships include a national law firm with 25+ years of tenure and a global filtration manufacturer whose engagement spans 100,000+ boxes across 11 east-coast cities.
The company's core technology platform is VitalControl®, an information governance product that consolidates multiple repositories — internal, third-party, and VRC's own — behind single sign-on for universal search, dashboard metrics, retrieval requests, and destruction planning. Supporting modules include VitalWeb® (web-based records management), VitalChart® and VitalChart Request (healthcare release-of-information and medical record retrieval), VitalECM® (document conversion and workflow automation), VitalShred® (scheduled, on-call, and drop-off paper and media destruction), and VITAD® (IT asset disposition, launched nationwide in 2026). ImageSilo provides a cloud-based digital repository layer. The proprietary product portfolio is supported by 170+ U.S. locations plus a Bahamas facility, enabling nationwide pickup-and-delivery logistics, specialized storage formats (underground vaults, tape media vaults), and integrated chain-of-custody.
The business model combines recurring subscription revenue from offsite storage and scheduled shredding contracts, per-request managed-service fees from healthcare release-of-information work, project-based professional services revenue from ECM and document conversion engagements, and per-asset transaction fees from ITAD. Pricing is quote-based and not publicly disclosed. Go-to-market is dual-track: enterprise field sales with dedicated account representatives for large organizations, supplemented by an inside-sales and customer-service motion for mid-market clients, and self-service online portals for SMB and individual users. Distribution is primarily direct, with marketing concentrated in the company's website, LinkedIn and Facebook presence, YouTube channel, and participation in industry conferences such as AHIMA and ARMA InfoCon. The company was acquired by TransPerfect in 2024, is organized as Vital Records Control LLC, and operates as a privately held subsidiary with no public listing or venture capital ownership signals.
COR365 Information Solutions firmographics
Firmographics- Name
- COR365 Information Solutions
- Legal name
- Vital Records Control LLC
- Website
- https://cor365.com
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- COR365 Information Solutions (operating as Vital Records Control) provides integrated records and information management — physical storage, digital document management, healthcare release-of-information, secure shredding, and IT asset disposition — to enterprise and mid-market clients across banking, healthcare, legal, government, and other regulated industries, from 170+ U.S. locations.
- Ownership category
- akta.pro rank
COR365 Information Solutions industry classification
Industry- Product category
- Records and Information Management Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- OCR, ICR & Intelligent Document Processing (IDP) (BPAAAKAB)
- akta.pro secondary industry
- Healthcare Terminology, Ontology & Code Set Management (SNOMED/LOINC/ICD/RxNorm) (HLACAIAF)
Keywords
Where COR365 Information Solutions is headquartered
LocationHeadquarters
- HQ city
- Winston-salem
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
COR365 Information Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Offsite Records Storage: Physical storage of vital records in secure facilities across the U.S. including underground storage, specialized storage, and tape vaulting. Recurring revenue from storage fees based on volume of records stored.
- Health Information Management: Release of information services for healthcare providers including medical records retrieval, healthcare audit management, and compliance services. Revenue from per-request fees and service contracts.
- Secure Shredding Services: Document and media destruction services including paper shredding, hard drive destruction, product destruction, and shredding events. Revenue from scheduled service contracts and one-time service fees.
- Enterprise Content Management: Document conversion, scanning services, document management software, and workflow automation. Revenue from project-based professional services and software licensing.
- IT Asset Disposition (VITAD): Secure disposal and recycling of IT equipment and electronic assets. Revenue from per-asset disposal fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on volume and service requirements |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
COR365 Information Solutions product offering
Product offeringCore offering
COR365 Information Solutions delivers integrated records and information management (RIM) services spanning offsite physical records storage (including specialized, tape vaulting, and underground storage), digital records management platforms (VitalControl®, VitalWeb®, ImageSilo), health information management (release of information, audit management, HIPAA compliance), secure document and media destruction shredding services, IT asset disposition (VITAD), and enterprise content management (document conversion, document management software, and workflow automation). Offerings are organized under six core product lines: VitalControl®, VitalRecords, VitalChart®, VitalShred®, VitalECM®, and ImageSilo, serving more than 50,000 clients across banking, healthcare, insurance, education, legal, government, manufacturing, retail, hospitality, financial institutions, and small business segments from 170+ locations across the U.S. and the Bahamas.
Product overview
VRC (Vital Records Control) offers an integrated records and information management (RIM) platform covering the entire information lifecycle. The core platform is VitalControl®, which connects to internal repositories, third-party repositories, and VRC's own repositories via SSO for unified information governance. Supporting modules include VitalWeb® (records management software), VitalChart® (healthcare information management with VitalChart Request for medical record retrieval), VitalRecords (offsite storage with specialized, tape vaulting, and underground options), VitalShred® (secure shredding including paper, hard drive, and the new VITAD® IT asset disposition), and VitalECM® (enterprise content management with document conversion and workflow automation). Additional products include ImageSilo digital repository and Medical Records Release Form services. The company serves industries including banking, healthcare, insurance, education, financial institutions, legal, manufacturing, retail, small business, and government. With over 30 years of experience, 50,000+ clients, and 170+ locations, VRC provides comprehensive solutions from document capture to secure destruction.
Differentiator
Problem solved
Functional benefit
Brands
- VitalControl®: Record information management platform enabling universal searches, dashboard metrics, retrieval requests, destruction planning, and SSO connections to internal, third-party, and VRC repositories.
- VitalChart®
- VitalShred®
- VitalECM®
- VitalWeb®
- ImageSilo®
Products and services
- VitalControl® Central information governance platform that consolidates internal, third-party, and VRC repositories via single sign-on for universal searches, dashboard metrics, retrieval requests, and destruction planning across the entire records lifecycle.
- VitalWeb® Records Management Software Web-based records management software that enables clients to manage, request, and track their stored records online through an authenticated portal.
- ImageSilo Digital Repository Cloud-based digital document repository providing secure online storage, retrieval, and management of scanned records and digital documents.
- Offsite Records Storage (VitalRecords) Secure offsite storage of vital records in compliant facilities throughout the U.S., with on-demand access capabilities including specialized storage for unique or sensitive records, climate-controlled tape vaulting, and underground storage for long-term preservation.
- VitalChart® Health Information Management Healthcare information management solution offering customized release of information services, VitalChart Request medical record retrieval software, healthcare audit management (including HEDIS), and compliance services for healthcare providers under HIPAA requirements.
- VitalShred® Secure Shredding Services Secure document destruction offering scheduled, on-call, drop-off, and event-based paper shredding for confidential records, with secure physical destruction of hard drives and products.
- VITAD® IT Asset Disposition Services Secure end-of-life destruction and disposition services for IT equipment, electronic media, and digital assets, including hard drive destruction.
- VitalECM® Enterprise Content Management Enterprise content management providing bespoke automated workflow, document conversion/scanning, and document management software solutions for businesses of all sizes to organize, track, and manage digital documents.
Quantifiable outcome
- Over 100,000 boxes of vital records storage across 11 cities managed for single client relationship
- +1 more outcomes
Companies that use COR365 Information Solutions
Customer profileNamed customers12 records
Segments10 records
Ideal customer profiles3 records
COR365 Information Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
COR365 Information Solutions partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights5 records
COR365 Information Solutions competitors and assessment
Company assessmentDirect peers
- Access Information Management: Access is a privately held records management provider offering physical storage, secure shredding, document imaging, and records management software — closely mirroring VRC's integrated lifecycle service model for mid-market and enterprise clients.
- Iron Mountain: Iron Mountain is the dominant global records and information management provider, offering offsite storage, secure shredding, digital conversion, and data management — directly competing with VRC across every primary service line and customer vertical.
- MBM Corporation: MBM is a privately held records and information management provider offering offsite storage, shredding, and digital services — a direct comparable to VRC's integrated lifecycle offering at similar mid-market scale.
- Recall Holdings (Iron Mountain): Recall, now part of Iron Mountain, historically competed head-to-head with VRC in physical records storage, secure destruction, and digital document conversion for enterprise clients in banking, legal, and healthcare.
- Williams Data Management: Williams Data Management delivers physical records storage, digital conversion, and secure shredding services, positioning it as a comparable mid-sized RIM peer serving enterprise and SMB customers across multiple U.S. regions.
- Shred-it: Shred-it (a Stericycle business) is one of the largest secure information destruction providers in North America, directly competing with VitalShred in scheduled, on-demand, and one-time shredding for enterprise and SMB customers.
- Corodata: Corodata provides offsite records storage, secure shredding, and digital document services across multiple U.S. markets, making it a direct regional and product-line peer to VRC's physical and digital records operations.
- DataBank: DataBank provides records storage, document imaging, and secure shredding services — overlapping with VRC's physical and digital records management offerings, particularly for compliance-driven industries.
Broad incumbents
- ARC Document Solutions: ARC Document Solutions provides document management, scanning, and managed print services to enterprise clients — overlapping with VRC's ECM/document conversion offerings in workflow automation and digital repository services.
- Cintas: Cintas is a broad business services incumbent whose document shredding and records storage offerings compete directly with VRC's shredding services, while leveraging a much larger route density and national sales force.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
COR365 Information Solutions social profiles
Digital presenceCOR365 Information Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
COR365 Information Solutions leadership team
Management profileNumber of profiles
COR365 Information Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
COR365 Information Solutions M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about COR365 Information Solutions
What does COR365 Information Solutions do?
COR365 Information Solutions delivers integrated records and information management (RIM) services spanning offsite physical records storage (including specialized, tape vaulting, and underground storage), digital records management platforms (VitalControl®, VitalWeb®, ImageSilo), health information management (release of information, audit management, HIPAA compliance), secure document and media destruction shredding services, IT asset disposition (VITAD), and enterprise content management (document conversion, document management software, and workflow automation). Offerings are organized under six core product lines: VitalControl®, VitalRecords, VitalChart®, VitalShred®, VitalECM®, and ImageSilo, serving more than 50,000 clients across banking, healthcare, insurance, education, legal, government, manufacturing, retail, hospitality, financial institutions, and small business segments from 170+ locations across the U.S. and the Bahamas.
Is COR365 Information Solutions a public or private company?
COR365 Information Solutions is a private company. It is classified as corporate owned and is currently operating.
When was COR365 Information Solutions founded?
COR365 Information Solutions was founded in 1990. It employs 51 to 100 people.
Where is COR365 Information Solutions based?
COR365 Information Solutions is headquartered in Winston-salem, United States, in the North America region.
How does COR365 Information Solutions make money?
Five revenue lines are on record. Offsite Records Storage is the primary driver. The others are health Information Management, secure Shredding Services, enterprise Content Management and IT Asset Disposition (VITAD).
Who are COR365 Information Solutions's main competitors?
Direct peers on record are Access Information Management, Iron Mountain, MBM Corporation, Recall Holdings (Iron Mountain), Williams Data Management, Shred-it, Corodata and DataBank. Broad incumbents are ARC Document Solutions and Cintas.
Does COR365 Information Solutions have an API?
No public API is recorded for COR365 Information Solutions.
What industry is COR365 Information Solutions in?
COR365 Information Solutions's product category is Records and Information Management Services. Its primary akta.pro industry code is BPAAAKAB, OCR, ICR & Intelligent Document Processing (IDP), with a secondary code of HLACAIAF, Healthcare Terminology, Ontology & Code Set Management (SNOMED/LOINC/ICD/RxNorm). Its NAICS code is 51821 and its SIC code is 7374.