Pet Suites
Pet Suites is a privately held pet care services company founded in 1979, operating four Southern California locations that provide boarding, daycare, grooming, training, and vaccination services for dogs, cats, pocket pets, and birds to individual pet owners in Orange County.
- Company typePrivate
- Founded1979
- HeadquartersPoway, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Pet Suites does
Pet Suites is a privately held pet care services company founded in 1979 and operated under The Animal Keeper Management Group (AKM Property). The company provides boarding, daycare, grooming, training, and vaccination services across four Southern California locations serving pet owners in Orange County communities including Aliso Viejo, Mission Viejo, Irvine, Laguna Beach, and Lake Forest. Service coverage spans dogs, cats, pocket pets (rabbits, gerbils, guinea pigs, hamsters, chinchillas, rats, frogs), and birds, with on-site retail of partner brands (SMACK, BetterBone, Dogginstix, Nylabone) and ancillary offerings including a Paws Rewards loyalty program and Healthy Pet Protection insurance product.
The business operates a direct-to-consumer model with pay-as-you-go daily pricing (e.g., pocket pet boarding at $15-$30/day, special handling $6/day). Technology infrastructure consists of a standard web platform with no proprietary AI capabilities, no mobile app, and no API integrations; customer acquisition relies on physical facility presence, multi-channel content marketing (Dog Blog, Mutt Mail newsletter, social media across seven platforms), virtual tours, and word-of-mouth referrals. Core technology is described simply as a "pet care services operational platform." The customer base is entirely individual pet owners (SMB/consumer), with documented multi-year repeat relationships and no enterprise or B2B contracts.
The company employs 11-50 staff, has no disclosed funding, no institutional investors, and no recorded M&A activity. Ownership and control are concentrated within the AKM Property entity, with Pet Suites operating alongside its sister brand The Animal Keeper. Revenue figures are not publicly disclosed, but the operational footprint, headcount, and unit economics are consistent with a small-to-mid-sized regional pet care services business.
Pet Suites firmographics
Firmographics- Name
- Pet Suites
- Legal name
- Pet Suites
- Website
- https://petsuites.com
- Company type
- Private
- Founded year
- 1979
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pet Suites is a privately held pet care services company founded in 1979, operating four Southern California locations that provide boarding, daycare, grooming, training, and vaccination services for dogs, cats, pocket pets, and birds to individual pet owners in Orange County.
- Ownership category
- akta.pro rank
Pet Suites industry classification
Industry- Product category
- Pet Care Services
- NAICS
- Pet Care (except Veterinary) Services (812910), Pet Care (except Veterinary) Services (81291)
- akta.pro primary industry
- Pet Services (Grooming, Training, Daycare) (CRALAIAJ)
- akta.pro secondary industries
- Long-Term/Extended-Stay Boarding (HSANADAJ), Day Boarding (Non-Daycare) (HSANADAD)
Keywords
Where Pet Suites is headquartered
LocationHeadquarters
- HQ city
- Poway
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Pet Suites business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Pet Boarding Services: Overnight accommodation services for dogs, cats, birds, and pocket pets. Provides a home-away-from-home experience for pets while their owners are away.
- Pet Daycare/Doggie Day Camp: Daytime care services including Doggie Day Camp where pets enjoy fresh air, sunshine, and entertainment in a supervised environment.
- Pet Grooming: Professional grooming services including baths, full grooming, and spa treatments such as blueberry facials for dogs and cats.
- Pet Training: Gentle, effective, and fast pet training services for dogs to address behavioral issues.
- Pocket Pets Boarding: Specialized boarding for smaller animals including rabbits, gerbils, guinea pigs, hamsters, chinchillas, rats, and frogs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Pocket Pets Boarding - Rodents and Reptiles |
| Unit Pricing | Pay-as-you-go | Pocket Pets Boarding - Fish |
| Unit Pricing | Pay-as-you-go | Special Handling Fee |
| Other | Pay-as-you-go | Healthy Pet Protection Program |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels10 records
Pet Suites product offering
Product offeringCore offering
Pet Suites provides overnight boarding, daytime daycare (Doggie Day Camp), professional grooming, training, and vaccination services for dogs, cats, pocket pets, and birds across four Southern California locations in Orange County. The company delivers on-site, hands-on pet care staffed by professional animal handlers, with vaccinated-pet requirements and a home-away-from-home philosophy. It has been operating continuously since 1979 under The Animal Keeper Management Group (AKM Property).
Product overview
Pet Suites operates as a pet care services company offering a comprehensive suite of boarding, daycare, grooming, training, and vaccination services across multiple pet categories including dogs, cats, pocket pets, and birds. The company was founded in 1979 and operates four Southern California locations under The Animal Keeper Management Group, serving Orange County communities. Services are organized by pet type: Dog services include Boarding, Daycare (Doggie Day Camp), Grooming, Training, and Vaccines; Cat services include Boarding, Daycare, Grooming, and Vaccines; Pocket Pets services include Boarding and Daycare for small animals; and Bird services include Boarding and Daycare. The company also offers ancillary services including a Paws Rewards loyalty program, Virtual Tour access, and a monthly Mutt Mail newsletter. Pet Suites retails partner pet product brands including SMACK, BetterBone, Dogginstix, and Nylabone.
Differentiator
Problem solved
Functional benefit
Brands
- The Animal Keeper: Sister location brand under AKM Property; Pet Suites and The Animal Keeper work together as premier pet care providers in Southern California.
Quantifiable outcome
- 45+ years of experience in specialized pet care
Companies that use Pet Suites
Customer profileNamed customers3 records
Segments1 record
Ideal customer profiles1 record
Pet Suites technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Pet Suites partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- The Animal Keeper Management Group (AKM)corePet Suites operates under The Animal Keeper Management Group (AKM Property), which manages pet care facilities across Southern California. The Animal Keeper is a sister location/brand within the same management group, working together to set the standard of excellence in pet care as the premier provider of pet boarding, doggie day camp, grooming, and training services.
- SMACK Pet ProductsminorSMACK is a featured pet product brand sold at Pet Suites locations. Promotional offers such as 'Buy 8, Get 1 Free' are regularly featured in the Mutt Mail newsletter.
- BetterBoneminorBetterBone is a featured product brand at Pet Suites, promoted as 'Better for your dog, better for the planet'. Part of the premium chew and treat product offerings.
- DogginstixminorDogginstix is a featured product brand offering premium, all-natural, grass-fed beef chews. Available at Pet Suites locations.
- NylaboneminorNylabone is a featured product brand, known for their 'Love Our Oceans Chew Toy Collection' and promoted as the #1 brand of dog chew toys.
Scale indicators3 records
Recent moves4 records
Expansion highlights4 records
Pet Suites competitors and assessment
Company assessmentBroad incumbents
- Petco Pet Care Centers: Petco offers full-service pet care including boarding, grooming, training, and veterinary services at its national store footprint. A broad incumbent providing the same multi-service pet care menu as Pet Suites, but tied to a mass-market retail platform.
- PetSmart PetsHotel: PetSmart operates in-store PetsHotel boarding facilities and Doggie Day Camp at hundreds of locations nationwide, plus grooming and training services. A broad incumbent that overlaps with Pet Suites on boarding, daycare, and grooming, but as part of a much larger retail-pet platform.
- Rover: Rover operates an online marketplace connecting pet owners with pet sitters and dog walkers for in-home pet care. Overlaps with Pet Suites' boarding and pet sitting services but via a marketplace model rather than owned facilities, representing a different delivery mechanism.
Emerging players
- Wag!: Wag! is a digital marketplace for on-demand dog walking, pet sitting, and boarding services. Comparable to Pet Suites' boarding and pet care services via a tech-enabled platform, representing an emerging digital-native threat to traditional facility-based pet care operators.
- Fetch Pet Care: Fetch Pet Care is a franchise offering in-home pet sitting, dog walking, and pet taxi services. Comparable to Pet Suites in the pet care service category but with an in-home service model rather than a facility-based approach, making it a partial-overlap emerging competitor.
Direct peers
- Woofie's: Woofie's is a franchised mobile pet care provider offering pet sitting, dog walking, and mobile grooming services. Comparable to Pet Suites in the pet care service category, though differentiated by a mobile/in-home delivery model rather than facility-based.
- Dogtopia: Dogtopia is a fast-growing franchise specializing in dog daycare, boarding, and spa services with a strong focus on open-play environments. Comparable to Pet Suites in core daycare/boarding offering, though Dogtopia focuses exclusively on dogs whereas Pet Suites serves cats, birds, and pocket pets.
- K9 Resorts Luxury Pet Hotel: K9 Resorts operates upscale boarding and daycare facilities with a premium service positioning. Directly comparable to Pet Suites' premium framing and multi-service offering, with a franchised model that has expanded across multiple US markets.
- Camp Bow Wow: Camp Bow Wow operates a national franchise network of dog daycare and boarding facilities with a similar multi-service model (boarding, daycare, grooming). Directly comparable to Pet Suites in service mix, target customer (pet owners), and facility-based delivery, though at significantly larger scale.
- The Dog Stop: The Dog Stop is a franchise offering dog daycare, boarding, grooming, and retail services with a multi-unit operating model. Closely comparable to Pet Suites in service breadth and target customer profile, with a focus on suburban pet owners.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Pet Suites social profiles
Digital presencePet Suites financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pet Suites leadership team
Management profileNumber of profiles
Profiles3 records
Pet Suites funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pet Suites M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pet Suites
What does Pet Suites do?
Pet Suites provides overnight boarding, daytime daycare (Doggie Day Camp), professional grooming, training, and vaccination services for dogs, cats, pocket pets, and birds across four Southern California locations in Orange County. The company delivers on-site, hands-on pet care staffed by professional animal handlers, with vaccinated-pet requirements and a home-away-from-home philosophy. It has been operating continuously since 1979 under The Animal Keeper Management Group (AKM Property).
Is Pet Suites a public or private company?
Pet Suites is a private company. It is classified as corporate owned and is currently operating.
When was Pet Suites founded?
Pet Suites was founded in 1979. It employs 11 to 50 people.
Where is Pet Suites based?
Pet Suites is headquartered in Poway, United States, in the North America region.
How does Pet Suites make money?
Five revenue lines are on record. Pet Boarding Services are the primary driver. The others are pet Daycare/Doggie Day Camp, pet Grooming, pet Training and pocket Pets Boarding.
Who are Pet Suites's main competitors?
Broad incumbents on record are Petco Pet Care Centers, PetSmart PetsHotel and Rover. Emerging players are Wag! and Fetch Pet Care. Direct peers are Woofie's, Dogtopia, K9 Resorts Luxury Pet Hotel, Camp Bow Wow and The Dog Stop.
Does Pet Suites have an API?
No public API is recorded for Pet Suites.
What industry is Pet Suites in?
Pet Suites's product category is Pet Care Services. Its primary akta.pro industry code is CRALAIAJ, Pet Services (Grooming, Training, Daycare), with a secondary code of HSANADAJ, Long-Term/Extended-Stay Boarding. Its NAICS code is 812910.