What CRI-Help does

CRI-Help, Inc. is a 501(c)(3) non-profit substance use disorder treatment provider founded in 1971 and headquartered in North Hollywood, California. The organization operates a multi-level continuum of care delivered through ten or more Los Angeles-area facilities, including Pfleger Residential, Socorro, the Lincoln Heights Recovery Campus (opened February 7, 2025), Lincoln Heights Sobering Center, CRI-Help Outpatient, and named program sites such as the Jack S. Bernstein and Marlene N. Nadel buildings. Clinical offerings span medical detoxification, residential treatment at ASAM Levels 3.1 and 3.5, residential withdrawal management at Level 3.2, intensive outpatient (Level 2.1), outpatient (Level 1.0), medication-assisted treatment (MAT), transitional living and recovery bridge housing, plus gender-specific women's programming and Spanish-language services. Evidence-based protocols including 12-Step Facilitation Therapy are deployed across programs.

The organization reports 187 combined staff, interns, and volunteers, 300+ treatment beds, and 55,000+ clients served since 1971. Clinical claims include an 87% sobriety rate at initial post-treatment follow-up and 90% client satisfaction. Service delivery is supported by doctor or nurse practitioner coverage seven days per week for clients receiving Incidental Medical Services. Operations are credentialed through CARF accreditation and California Department of Health Care Services licensure across multiple facilities.

Revenue is generated through insurance reimbursements (in-network with Aetna, Cigna, Kaiser, Anthem, Healthnet, Blue Cross, MHN, and Magellan), Medi-Cal billing for Los Angeles County adult residents, a sliding-fee scale for uninsured or underinsured clients, and charitable donations (including a long-running bingo fundraising program at the CRI-Help Bingo Hall). The primary customer segment is Medi-Cal-eligible Los Angeles County adults seeking SUD treatment, with secondary segments for Spanish-speaking clients and women in recovery. No specific revenue figure, funding rounds, or M&A activity are disclosed in source materials.

Name

CRI-Help

Legal name

CRI-Help, Inc.

Website

https://cri-help.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

101–250 employees

Short description

CRI-Help is a 501(c)(3) non-profit founded in 1971 that delivers substance use disorder treatment across a full continuum of care in Los Angeles County, serving primarily Medi-Cal eligible adults through more than ten facilities.

Ownership category

akta.pro rank

Product category

Substance Use Disorder Treatment Services

NAICS

Residential Mental Health and Substance Abuse Facilities (62322), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

akta.pro secondary industry

Outpatient Substance Use Treatment Programs (IOP/PHP/OP) (HLAFACAF)

Keywords

• Substance use treatment
• Addiction rehabilitation services
• Medication-assisted treatment
• Residential treatment programs
• Outpatient recovery services

Headquarters

HQ city

North Hollywood

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Insurance Reimbursements and Sliding-Fee Payments: CRI-Help generates revenue through insurance reimbursements (accepting Medi-Cal and most major insurance providers including Aetna, Cigna, Kaiser, Anthem, Healthnet, Blue Cross, MHN, and Magellan), sliding-fee scale payments, and charitable donations. The organization is a 501(c)(3) tax-exempt organization.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

CRI-Help provides a full continuum of substance use disorder treatment services for adults, including medical detoxification, residential treatment, intensive outpatient, standard outpatient, medication-assisted treatment (MAT), transitional living, women's-specific programming, and bilingual Spanish-speaking services. The organization operates more than 300 treatment beds across multiple facilities in Los Angeles County and delivers care through evidence-based clinical protocols including 12-Step Facilitation Therapy and Incidental Medical Services available seven days a week.

Product overview

CRI-Help is a substance use disorder (SUD) treatment organization offering a comprehensive continuum of care. The organization provides multiple levels of treatment including Detoxification, Residential Treatment, Intensive Outpatient, and Outpatient programs. Additional services include MAT (Medication-Assisted Treatment), Transitional Living, a Women's Program, and Spanish-Speaking Services. The organization operates multiple facilities in Los Angeles including the Lincoln Heights Recovery Campus, Pfleger Residential, and Socorro. A notable community fundraising program is the CRI-Help Bingo Hall, which has operated for over 30 years.

Differentiator

Problem solved

Functional benefit

Products and services

• Detoxification Medical detoxification services for individuals withdrawing from substances under compassionate medical supervision, with Incidental Medical Services available 7 days a week.
• Residential Treatment Inpatient substance use disorder treatment program at ASAM Levels 3.1 and 3.5, offering 24/7 care and support in a residential setting across 300+ beds.
• Intensive Outpatient Intensive structured outpatient treatment program at ASAM Level 2.1 providing more comprehensive care than standard outpatient services for adults needing substance use disorder treatment.
• CRI-Help Outpatient Standard outpatient treatment program at ASAM Level 1.0 allowing clients to receive substance use disorder treatment while maintaining employment and daily activities.
• Transitional Living Sober living housing providing a substance-free environment for clients transitioning from residential substance use disorder treatment to independent living.
• MAT Services (Medication-Assisted Treatment) Medication-assisted treatment program using FDA-approved medications in combination with counseling and behavioral therapies to treat substance use disorders.
• Women's Program Gender-specific treatment program providing tailored substance use disorder services for women, including a family education group component.
• Spanish-Speaking Services Bilingual treatment services and programs specifically designed for Spanish-speaking clients, including dedicated Spanish-Speaking Services within the residential treatment program.

Quantifiable outcome

• 87% of clients report staying clean during initial post-treatment follow-up
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core.

• AetnacoreOthersIn-network insurance provider accepting Aetna health plans for substance use disorder treatment services at CRI-Help facilities.
• CignacoreOthersIn-network insurance provider accepting Cigna health plans for substance use disorder treatment services at CRI-Help facilities.
• KaisercoreOthersIn-network insurance provider accepting Kaiser health plans for substance use disorder treatment services at CRI-Help facilities.
• AnthemcoreOthersIn-network insurance provider accepting Anthem health plans for substance use disorder treatment services at CRI-Help facilities.
• HealthnetcoreOthersIn-network insurance provider accepting Healthnet health plans for substance use disorder treatment services at CRI-Help facilities.
• Blue CrosscoreOthersIn-network insurance provider accepting Blue Cross health plans for substance use disorder treatment services at CRI-Help facilities.
• MHNcoreOthersIn-network insurance provider accepting MHN health plans for substance use disorder treatment services at CRI-Help facilities.
• MagellancoreOthersIn-network insurance provider accepting Magellan health plans for substance use disorder treatment services at CRI-Help facilities.
• Medi-Cal (Los Angeles County)coreOthersGovernment health insurance program accepted for Los Angeles County adult residents for residential, intensive outpatient, outpatient, and recovery services. Staff assists clients with the Medi-Cal application process.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• BAART Programs (BayMark Health Services): Outpatient SUD treatment network specializing in MAT and opioid use disorder treatment. Comparable to CRI-Help's outpatient and MAT services, with a heavier focus on medication-first treatment models and broader geographic footprint.
• Tarzana Treatment Centers: LA-based nonprofit SUD and behavioral health provider offering residential, outpatient, MAT, and Medi-Cal-funded services. Directly comparable to CRI-Help in geographic market, payer mix (Medi-Cal focused), nonprofit structure, and continuum-of-care model.
• CLARE Foundation: Santa Monica-based nonprofit providing residential, outpatient, and MAT services for SUD in LA County. Directly comparable to CRI-Help in geographic market, nonprofit structure, Medi-Cal payer mix, and full continuum of care delivery.
• Social Model Recovery Systems: LA-based nonprofit SUD treatment provider operating residential, outpatient, and recovery housing programs. Directly comparable to CRI-Help in social-model recovery approach, LA County focus, nonprofit structure, and Medi-Cal-funded service delivery.
• Phoenix House California: Nonprofit SUD treatment provider offering residential, outpatient, and recovery services with California presence. Comparable to CRI-Help in evidence-based residential programming, 12-Step integration, and nonprofit funding model.
• Promises Behavioral Health: Residential and outpatient SUD treatment provider operating multiple facilities. Comparable to CRI-Help in continuum-of-care delivery, but operates as a private equity-backed for-profit with luxury positioning and national footprint.
• Caron Treatment Centers: Nonprofit SUD treatment organization offering residential, outpatient, and MAT services with a strong evidence-based clinical model. Comparable to CRI-Help in clinical approach, CARF-equivalent accreditation standards, and 12-Step integrated programming.

Emerging players

• CleanSlate Outpatient Addiction Care: Multi-state outpatient SUD treatment provider specializing in MAT for opioid and alcohol use disorders. Comparable to CRI-Help's outpatient and MAT service lines, but focuses exclusively on office-based medication-assisted treatment without residential or detox capability.

Broad incumbents

• American Addiction Centers: For-profit operator of multiple residential and outpatient SUD treatment facilities across the US. Comparable to CRI-Help in clinical service offering (residential, IOP, MAT, detox) but operates as a publicly traded for-profit with marketing-driven acquisition model.
• Hazelden Betty Ford Foundation: National nonprofit SUD treatment operator offering residential, outpatient, MAT, and recovery services across multiple states. Comparable to CRI-Help in clinical model (12-Step integration, MAT, full ASAM continuum) and nonprofit structure, but operates at significantly larger national scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CriHelp
• LinkedInlinkedin.com/company/crihelp
• Instagraminstagram.com/crihelp
• Xx.com/crihelpinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CRI-Help