Phoenix House California

What Phoenix House California does

Phoenix House California is a 501(c)(3) nonprofit (EIN 94-3015376) operating since 1979 as one of the longest-running providers of substance use disorder (SUD) and mental health treatment in California, headquartered in Santa Ana. The organization delivers a full continuum of care spanning withdrawal management, residential treatment (60-90 day programs at Santa Ana, Venice Beach, and Victorville), adult and youth outpatient programs, withdrawal management, in-custody services at Orange County Jail facilities, school-based prevention and mental health services, wraparound family services, peer mentoring, and alumni recovery support. Core clinical technology is built on evidence-based cognitive behavioral therapy protocols including Seeking Safety, CBI-SA, TF-CBT, and the Strengthening Families Program, supplemented by a digital product: the 'you and' mobile application launched in 2020 for youth social-emotional wellness, funded by the Orange County Health Care Agency and CARES Act.

The organization is governed by a Board of Directors and led by Interim President and CEO Edgar Carapetian (since 2021, promoted from VP of Finance), with a senior management team including VPs of Clinical, multiple Senior Program Directors across facilities, and Directors of Quality Assurance and Human Resources. Operations are organized through two primary operating subsidiaries — Phoenix House Orange County, Inc. and Phoenix Houses of Los Angeles, Inc. — with the Phoenix House Academy serving as the youth-focused brand. All locations hold CARF accreditation and California DHCS licensing with Drug Medi-Cal certification.

The business model is fundamentally government-payor driven: approximately 97% of funding derives from government contracts and Medi-Cal reimbursement, supplemented by an Inner Circle of Hope donor program and Circle of Hope membership tiers ($100 to $100,000+) covering services not reimbursed by government. The customer base includes Medi-Cal eligible youth, adults, veterans, and justice-involved individuals across Southern California. Marketing relies on community outreach, school and county referral networks, and annual events like the Sober & Standing (UP!) comedy fundraiser and Overdose Awareness 5K, with 57,000+ people served annually per FY 2024-25 statistics.

Name

Phoenix House California

Legal name

Phoenix House California

Website

https://phoenixhouseca.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

251–500 employees

Short description

Phoenix House California is a 501(c)(3) nonprofit founded in 1979 that provides substance use disorder and mental health treatment — including residential, outpatient, school-based, and in-custody programs — to youth, adults, veterans, and justice-involved individuals across Southern California, serving over 57,000 people annually.

Ownership category

akta.pro rank

Headquarters

HQ city

Santa Ana

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Contracts & Medi-Cal: Approximately 97% of funding comes from government contracts and Medi-Cal. Services are primarily offered to Medi-Cal eligible clients. The organization accepts various insurance plans including Aetna, Anthem Blue Cross, Cigna, HealthNet, Kaiser, and others.
2. Donations and Membership Programs: Reliance on charitable donations to cover costs of additional services and therapies not paid for by government contracts. Circle of Hope membership program with tiered giving levels from Hope ($100) to Visionaries ($100,000+). Entertainment & Media Circle for industry partnerships.
3. Insurance Reimbursement: Payment options include various health insurance plans for residential and outpatient treatment services. All major credit cards accepted for self-pay.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels10 records

Core offering

Phoenix House California is a nonprofit 501(c)(3) behavioral health treatment organization that delivers a comprehensive continuum of care for substance use disorders and co-occurring mental health conditions. Services include withdrawal management (detox), 60-90 day residential treatment at three facilities, outpatient and intensive outpatient programs for adults and adolescents, school-based mental health and prevention services, in-custody correctional programs, wraparound family services, peer mentoring, and continuing care/alumni support. The organization also operates the 'you and' mobile application supporting youth social-emotional wellness.

Product overview

Phoenix House California operates as a comprehensive behavioral health treatment organization offering a continuum of care model with multiple integrated programs. The core offerings include Withdrawal Management (Detox), Residential Treatment (60-90 day programs at Santa Ana, Venice Beach, and Victorville), Outpatient Substance Use Disorder Services (for both adults and youth), Continuing Care, Peer Mentor Program, Recovery Support - Alumni, Wraparound Services for Families, Adult & Youth Correctional Programs (In-Custody), Behavioral Health Services for Youth, Outpatient and School-Based Mental Health Services, and Prevention Programs. The organization also offers a digital product: the 'you and' mobile application for youth social-emotional wellness. These services work together as a coordinated continuum, allowing clients to enter at any point based on their needs and progress through levels of care from prevention through residential treatment to outpatient follow-up and alumni support.

Differentiator

Problem solved

Functional benefit

Brands

• you and: Mobile application launched in 2020 to help restore and preserve social and emotional wellness for youth during challenging times.

Products and services

• Withdrawal Management (Detox) Non-medical supervised detox program with an average 7-day stay. Clients receive medical screening, physical examination, and evaluation for taper, support, and psychiatric medications to complete withdrawal with minimal symptoms. Located at Santa Ana.
• Residential Treatment Round-the-clock residential substance use treatment typically lasting 60-90 days, providing detox and intensive therapy programs that build a foundation for recovery. Available at Santa Ana, Venice Beach, and Victorville locations for men, women, and veterans.
• Outpatient Substance Use Disorder Services for Adults Individualized treatment plans for adults including intensive and traditional outpatient programs, allowing patients to live at home or in sober living facilities while receiving treatment. Includes counseling, community resources, and relapse prevention.
• Outpatient Substance Use Disorder Services for Youth Evidence-based interventions for adolescents (ages 12-24) addressing drug abuse and misuse, including outpatient and intensive outpatient services provided onsite and in local public schools. Addresses co-occurring mental health conditions.
• Peer Mentor Program Case management services for Drug Medi-Cal participants enrolled in SUD programs, providing support and assistance in accessing services including housing referrals, vocational and educational support, and medical appointments.
• Wraparound Services for Families Team-based approach wrapping treatment and services around children and families in crisis. Develops collaborative, strengths-based care plans to achieve positive changes and strengthen family relationships. Available to youth with open DCFS cases, probation youth, and post-adoption children.
• Adult & Youth Correctional Programs (In-Custody) Substance abuse counseling programs provided in Orange County jail facilities, including individual and group counseling, case management, peer support groups, and linkage to services after release.
• Behavioral Health Services for Youth Outpatient mental health services for youth ages 0-21, including individual, group and family counseling, case management, and psychiatric services designed to improve functioning and decrease mental health symptoms.
• Outpatient and School-Based Mental Health Services Mental health services provided to children (0-21 years) and families addressing issues including depression, anxiety, aggression, ADHD, trauma, and substance use. Services provided in clinic, home, school, community, and via telehealth.
• Prevention Programs School-based and community education programs including Lifeskills training, Communities in Action coalition, community activities, and environmental strategies aimed at preventing substance use disorders.
• you and Mobile Application Mobile application that helps restore and preserve social and emotional wellness for youth during challenging times.

Quantifiable outcome

• Serves 57,000+ people annually (FY 2024-25)
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

17 partnerships are on record, tiered event sponsor, in-kind donor, major and core.

• Locktonevent sponsorGTM or Marketing Partner · 25 April 2026Event sponsor for the Sober & Standing (UP!) 2026 fundraiser at Showstopper level. Commercial insurance brokerage firm.
• Cooley LLPevent sponsorGTM or Marketing Partner · 25 April 2026Law firm sponsor for the Sober & Standing (UP!) 2026 fundraiser at Standing Ovation level. Board member John-Paul Motley is partner at Cooley.
• Expak Logisticsevent sponsorGTM or Marketing Partner · 25 April 2026Event sponsor for the Sober & Standing (UP!) 2026 fundraiser at Cold Open level. Chairman/CEO Michael Kraus serves on Phoenix House California board.
• ACBC2event sponsorGTM or Marketing Partner · 25 April 2026Event sponsor for the Sober & Standing (UP!) 2026 fundraiser at Cold Open level.
• ColinCCevent sponsorGTM or Marketing Partner · 25 April 2026Event sponsor for the Sober & Standing (UP!) 2026 fundraiser at Cold Open level.
• CityBankevent sponsorGTM or Marketing Partner · 25 April 2026Event sponsor for the Sober & Standing (UP!) 2026 fundraiser at Cold Open level.
• Peninsula Hotel Beverly Hillsin-kind donorGTM or Marketing Partner · 25 April 2026In-kind donor for the Sober & Standing (UP!) 2026 event, providing luxury accommodations or services.
• Liquid Deathin-kind donorGTM or Marketing Partner · 25 April 2026In-kind beverage donor for the Sober & Standing (UP!) 2026 event.
• Clean Causein-kind donorGTM or Marketing Partner · 25 April 2026In-kind donor for the Sober & Standing (UP!) 2026 event, providing beverages or donations.
• Unreal Snacksin-kind donorGTM or Marketing Partner · 25 April 2026In-kind snack donor for the Sober & Standing (UP!) 2026 event.
• California Community FoundationmajorStrategic or Co-development PartnerCommunity foundation partner supporting Phoenix House California's mission to help individuals and families break free from addiction through grant funding and collaborative initiatives.
• SAMHSAmajorStrategic or Co-development PartnerSubstance Abuse and Mental Health Services Administration - federal agency providing funding and support for substance use disorder treatment programs.
• Orange County Health Care AgencycoreStrategic or Co-development PartnerCounty agency providing contracts and funding for substance use and mental health services. Services are supported by contracts with the County of Orange Health Care Agency. Also provides Drug Medi-Cal certification support.
• Los Angeles County Department of Public Health - Substance Abuse Prevention and Control (SAPC)coreStrategic or Co-development PartnerCounty department providing contracts and oversight for substance abuse prevention and treatment services. Supports school-based prevention programs through SAPC funding.
• Dignity HealthmajorStrategic or Co-development PartnerHealthcare system partner supporting Phoenix House California through the Inner Circle membership program.
• Veterans Administration - Long Beach Medical CentercoreStrategic or Co-development PartnerVA partnership supporting veterans' substance use treatment programs at Santa Ana facility through referrals and collaborative care.
• Los Angeles County Department of Mental HealthcoreStrategic or Co-development PartnerCounty department providing certification and oversight for mental health services for youth at Phoenix House Academy Lake View Terrace location.

Scale indicators6 records

Recent moves11 records

Expansion highlights6 records

Market position

Competitive moat5 records

Customer concentration

• Xx.com/phoenixhouseca
• Facebookfacebook.com/PhoenixHouseCalifornia
• LinkedInlinkedin.com/company/35544274
• Instagraminstagram.com/phoenixhouseca

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phoenix House California