Neural Networks

What Neural Networks does

Neural Networks (also trading as Neural Networks Concepts) is an Australian boutique training and coaching consultancy headquartered in Moorabbin, Melbourne, founded in 2000. The firm specialises in bespoke emotional intelligence, leadership development, sales training, customer service, and workplace culture programs delivered through a combination of in-person workshops, live online sessions, executive coaching, and self-paced online courses. Its practice is grounded in established human-development frameworks, most prominently the EQ-i 2.0 emotional intelligence assessment (under an authorised certification partnership with MHS Assessments), alongside neuroscience-informed content, NLP methodologies, Kolb's Adult Learning Cycle, and proprietary card-based facilitation tools such as the Emotional Culture Deck and Customer Experience Deck.

The product portfolio is organised into four streams: leadership development programs (leadership training, executive coaching, workplace culture, and a recent emotional intelligence and psychosocial hazards program aligned with WHS regulation), sales training and sales assessment (leveraging the Objective Management Group sales evaluation tool), customer service training, and a certification business certifying coaches, facilitators, and HR professionals in EQ-i 2.0, Change Style Indicator, Influence Style Indicator, and Work Values Inventory. Pricing is quote-based for bespoke engagements, with self-paced online offerings available on a subscription basis and commercial content licensing at $500AUD + GST per copy.

The go-to-market motion is sales-led, targeting Australian large enterprises, medium-sized businesses, and government departments at federal, state, and local levels. The firm lists over 30 marquee customers on its website, including ANZ Bank, Commonwealth Bank, KPMG, Lendlease, American Express, NSW Police Force, Queensland Government departments, and Mercy Connect. The company is founder-led by directors Rosalinda Batson and Dr John Gora, with 1-10 employees, no external funding, and no disclosed financials. Distribution is domestic-only and predominantly enterprise-direct, supplemented by lead-generation through content marketing (blogs, whitepapers, gated eBook, SEO, discovery calls).

Name

Neural Networks

Legal name

Neural Networks

Website

https://neuralnetworks.com.au

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

Neural Networks is an Australian boutique consultancy, founded in 2000, that delivers bespoke emotional intelligence, leadership, sales, and customer service training programs to Australian large enterprises, medium-sized businesses, and government departments, anchored by an authorised EQ-i 2.0 certification partnership.

Ownership category

akta.pro rank

Product category

Professional Training and Coaching Services

NAICS

Professional and Management Development Training (611430), Professional and Management Development Training (61143), Educational Support Services (61171)

SIC

Services-Educational Services (8200), Services-Management Services (8741)

akta.pro industry

PRIMARYBPAEANAN

Training Delivery Services (Onsite/Virtual Instruction, Workshops, Coaching)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Training & Technical Enablement Services

SECONDARYBPAEANAA

Vendor/Authorized Certification Training (Microsoft/AWS/Cisco, etc.)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Training & Technical Enablement Services

SECONDARYEDABACAD

Technical Support & Troubleshooting

Education/Corporate Training & Professional Development/Customer Service & Contact Center Training

Keywords

• Leadership development programs
• Emotional intelligence training
• Sales training services
• Executive coaching services
• Workplace culture training

Headquarters

HQ city

Moorabbin

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Bespoke Training and Coaching Programs: Customised training and coaching programs for leadership, sales, and customer service delivered to organisations. Programs are tailored to specific client needs and typically sold as professional services engagements.
2. Certification Programs: Certification programs for EQ-i 2.0, Change Style Indicator, Influence Style Indicator, and Work Values Inventory. These include two-day live online certification programs and ongoing certification qualifications.
3. Self-Paced Online Training: Online leadership development, sales training, and customer service training programs available on-demand.
4. Resources and Tools: Sale of whitepapers, eBooks, and downloadable resources including the Emotional Intelligence eBook, workbooks, and reflection journals.
5. Commercial Material Licensing: Commercial use of textual and graphical material from the website at $500AUD + GST per copy for printed material or $500AUD per page per day for online reproductions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Neural Networks Concepts is an Australian training and coaching consultancy that designs and delivers bespoke programs in leadership development, emotional intelligence (EQ-i 2.0), sales training, and customer service for organisations and government. Its portfolio spans executive coaching, leadership and culture consulting, self-paced online courses, sales assessments, and practitioner certification programs for psychometric tools such as EQ-i 2.0, Change Style Indicator, Influence Style Indicator, and Work Values Inventory. The company complements these paid services with proprietary facilitation tools including the Emotional Culture Deck and Customer Experience Deck.

Product overview

Neural Networks is an Australian training and coaching organisation offering a portfolio of bespoke professional development programs and certification services. The core offering spans three main practice areas: Leadership Development (including Leadership Training, Emotional Intelligence and Leadership, Leadership Consulting, Executive Coaching, Workplace Culture, and Self-Paced Online Leadership Development), Sales Training (including Sales Training Programs, Sales Consulting, Sales Assessment using OMG tools, and Sales Leadership Training), and Customer Service Training (including Customer Service Training, Customer Experience Deck, and Self-Paced Online Customer Service). The company also offers certification programs for psychometric tools including EQ-i 2.0, Change Style Indicator (CSI 2), Influence Style Indicator, and Work Values Inventory. Complementary digital resources include a free Emotional Intelligence eBook, whitepapers, videos, and downloadable resources. The Emotional Culture Deck and Customer Experience Deck are proprietary card-based facilitation tools used in their programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Leadership Training

Quantifiable outcome

• 82% of employees would consider quitting due to a bad manager, highlighting the cost of poor leadership
• +1 more outcomes

Named customers20 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Three partnerships are on record, tiered core and minor.

• MHS AssessmentscoreStrategic or Co-development PartnerNeural Networks is an authorised EQ-i 2.0 certification partner backed by MHS Assessments. They are Australia's leading EQ-i 2.0 training partner, enabling them to certify professionals in the EQ-i 2.0 emotional intelligence assessment tool.
• Kolb's Adult Learning CycleminorOthersThe company's experiential and interactive approach to leadership development uses Kolb's Adult Learning Cycle, which emphasises learning through experience and reflection, rather than traditional classroom settings.
• DDI (Development Dimensions International)minorOthersNeural Networks references DDI's Global Leadership Forecast 2025 research data on leadership stress statistics (71% of leaders experiencing elevated stress, 40% considering leaving roles).

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Korn Ferry: Global organisational consulting firm with a sizable leadership development and executive coaching practice. Comparable because it sells bespoke leadership development, executive coaching, and culture transformation services to large enterprises and government bodies, often via senior practitioners.
• Gallup: Global analytics and advisory firm best known for CliftonStrengths and employee engagement research. Comparable because it sells leadership development, manager training, and coaching to large enterprises and governments, anchored in proprietary assessment tools.
• FranklinCovey: Global leadership and performance training company with a broad portfolio including EI-adjacent content (7 Habits, Leadership Principles). Comparable because it sells bespoke and off-the-shelf leadership, sales, and culture programs to large enterprises via a partner-delivery model similar to Neural Networks.

Direct peers

• Centre for Creative Leadership (CCL): Global research-driven leadership development organisation. Comparable because it offers evidence-based executive education, leadership programs, and coaching certifications aimed at leaders in large organisations — mirroring Neural Networks' evidence-based, EI-anchored approach.
• The Pacific Institute: Global mindset and leadership development consultancy. Comparable because it sells bespoke leadership, culture transformation, and peak-performance programs underpinned by research-based frameworks to large organisations worldwide — directly overlapping Neural Networks' practice.
• The Emotional Culture Deck (People Patterns): Creator of the Emotional Culture Deck card-based tool that Neural Networks resells and certifies in Australia. Directly comparable as a niche provider of culture and EI facilitation tools serving coaches, facilitators, and HR professionals with training and certification programs.
• Australian Institute of Management (AIM): Australia's largest dedicated management training provider. Directly comparable because it offers short courses, customised corporate training, and professional development programs across leadership, sales, and customer service to Australian enterprise and government clients.
• DDI (Development Dimensions International): Global leadership assessment and training firm. Directly comparable because it offers diagnostic-led leadership development, sales leadership training, and certification programs targeting large enterprise and government clients — overlapping Neural Networks' exact buyer profile and methodology.
• Blanchard Australia: Leadership training company (SLII, leadership coaching) with a strong Australian presence. Directly comparable because it delivers situational leadership, coaching, and bespoke training programs via a partner network to enterprises and government in the same Australian market Neural Networks serves.
• BTS Group AB: Global sales and leadership performance consulting firm. Directly comparable because it delivers customised sales training, sales assessment, leadership development, and coaching programs to large enterprises — closely matching Neural Networks' sales and leadership practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights8 records

Customer concentration

• Xx.com/NNConcepts

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Neural Networks