Southwest Virginia Community Health Systems

What Southwest Virginia Community Health Systems does

Southwest Virginia Community Health Systems (SVCHS) is a private, non-profit Federally Qualified Health Center founded in 1977/1978 and headquartered in Meadowview, Virginia, operating four community health centers across Bristol, Saltville, Meadowview, and Tazewell, plus a school-based clinic at Van Pelt Elementary, two entity-owned pharmacies, and a Mobile Medical Unit. The organization delivers integrated primary care, behavioral health (including the New Day Recovery substance abuse program), dental services through the Southwest Virginia Regional Dental Center, optometry, pediatrics, diabetes self-management education (Merrihue Diabetes Education Center), and migrant health services, serving medically underserved populations across Southwest Virginia, with a documented focus on Hispanic and Latino communities, Medicaid and Medicare beneficiaries, uninsured patients on a sliding fee scale, and school-age children.

SVCHS's technology stack is conventional community health center infrastructure rather than a proprietary platform: eClinicalWeb EHR and patient portal, Luma Health online scheduling, SwipeSimple payment processing, University of Virginia telemedicine for specialty consults, and 340B pharmacy management. Specialized clinical tools include the VELscope oral cancer detection device and a Mobile Medical Unit for cancer screenings and community outreach. Core clinical assets include the $3.2 million 9,732 sq ft Tazewell facility opened in 2018 and the newly opened Tazewell Community Health Center Pharmacy (March 31, 2026), joining the Bristol Community Health Center Pharmacy.

The revenue model is a hybrid FQHC structure: patient service revenue from insurance, Medicaid, Medicare, and self-pay on sliding fee scale; 340B pharmacy program economics on dispensed medications; subscription-style $4 Prescription Club Plan ($10 annual household fee); and federal/state grant funding (HRSA base grants, $1M HRSA award for Tazewell in 2018, $225K BD Innovations in Care Award in 2025, plus Virginia Health Care Foundation, Carilion Foundation, Tobacco Region Opportunity Fund, and Thompson Foundation grants). Pricing for qualifying uninsured patients is sliding scale, while pharmacy services include the $4 Prescription Club available regardless of insurance status. The organization holds Joint Commission Ambulatory and Behavioral Health Care Accreditation (Gold Seal, 2019), ADCES Diabetes Education accreditation, FTCA deemed status, and 2025 HRSA National Quality Leader designations in Diabetes Health, Heart Health, and Advancing HIT for Quality.

Name

Southwest Virginia Community Health Systems

Legal name

Southwest Virginia Community Health Systems, Inc.

Website

https://svchs.com

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

101–250 employees

Short description

Southwest Virginia Community Health Systems is a non-profit Federally Qualified Health Center operating four community health centers, two entity-owned pharmacies, and a Mobile Medical Unit across Southwest Virginia, providing integrated medical, dental, behavioral health, pharmacy, and optometry services to underserved, low-income, and migrant populations.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Offices of Physicians (62111), Offices of Physicians, Mental Health Specialists (621112), Other Ambulatory Health Care Services (6219)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Community health services
• Primary care
• Behavioral health counseling
• Dental care
• Pharmacy services

Headquarters

HQ city

Meadowview

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Services Revenue: Revenue from providing healthcare services to patients covered by insurance, Medicaid, Medicare, and self-pay patients on sliding fee scale
2. 340B Pharmacy Program: In-house pharmacy operations under 340B drug pricing program offering reduced-cost medications to eligible patients
3. Government Grants and Funding: Federal funding through HRSA (Health Resources & Services Administration) including $1 million grant for Tazewell facility, and foundation support from Virginia Health Care Foundation, Carilion Foundation, Tobacco Region Opportunity Fund
4. Sliding Fee Patient Assistance Program: Discounted healthcare services provided to qualifying low-income patients based on ability to pay

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

SVCHS is a Federally Qualified Health Center that delivers comprehensive integrated primary, preventive, behavioral health, dental, pediatric, optometry, and pharmacy services across four community health center locations in Southwest Virginia. Services are supported by telemedicine, a Mobile Medical Unit, school-based clinics, and entity-owned pharmacies offering 340B-priced medications, a $4 Prescription Club, and sliding fee scale discounts for uninsured and low-income patients.

Product overview

Southwest Virginia Community Health Systems operates as a Federally Qualified Health Center (FQHC) providing comprehensive, integrated primary and preventive healthcare services through multiple locations across Southwest Virginia. The organization offers a unified healthcare delivery model combining medical, behavioral health, dental, pharmacy, and support services. Core services include Primary Care, Behavioral Health Counseling, Dental Services (via Southwest Virginia Regional Dental Center), Pharmacy Services, Pediatric Health, Telemedicine, Optometry, and specialized programs such as New Day Recovery (substance abuse treatment), Migrant Health Network, Mobile Mammography, and Diabetes Education (Merrihue Diabetes Education Center). The organization operates entity-owned pharmacies including Bristol Community Health Center Pharmacy and the newly opened Tazewell Community Health Center Pharmacy, providing integrated prescription services with 340B pricing, $4 Prescription Club plans, and sliding fee assistance. Healthcare is delivered through facility locations in Meadowview, Saltville, Tazewell, and Bristol, with school-based health clinics and mobile medical units extending community reach.

Differentiator

Problem solved

Functional benefit

Brands

• New Day Recovery: Substance Abuse Recovery Program offering individual and group therapy, medication assisted treatment, and care management
• Merrihue Diabetes Education Center
• Migrant Health Network

Products and services

• Primary Care Comprehensive primary care services for adults and families, including preventive care, acute illness treatment, chronic disease management, and same-day appointments; available at all four community health centers.
• Behavioral Health Counseling Mental health and substance abuse services including individual and group therapy, medication assisted treatment for addiction recovery through the New Day Recovery program; integrated with primary care.
• Southwest Virginia Regional Dental Center Comprehensive dental services including preventive, restorative, and oral surgery care, with VELscope-assisted oral cancer screening; operated as a regional dental center serving multiple SVCHS locations.
• Pharmacy Services Entity-owned pharmacy services offering affordable medications through the 340B program, $4 Prescription Club, sliding fee patient assistance, and prescription delivery services at Bristol and Tazewell locations.
• Pediatric Health Center Pediatric and adolescent care specializing in growth and development of children from newborn through adolescence, including well-child visits, immunizations, acute illness treatment, and developmental care; available at Bristol and Tazewell.
• Telemedicine Telehealth visits for behavioral health and other services, including telemedicine consults provided through the University of Virginia telemedicine platform for expanded access to specialty care.
• Optometry Comprehensive eye exams with emphasis on visual medical conditions, offered at Tazewell and other SVCHS locations.
• Medication Assistance Program (MAP) Helps uninsured SVCHS patients access prescriptions at no cost based on qualification criteria, complementing the 340B program and sliding fee scale.
• Migrant Health Network Health services network serving the Hispanic and Latino population, including annual bilingual health fairs (Feria de la Salud/Festival de la Primavera) with medical and dental services for migrant and seasonal farmworkers.
• School-Based Health Clinics Healthcare services provided directly at schools, including the Van Pelt Elementary School clinic operated by a family nurse practitioner during school hours.
• New Day Recovery Substance abuse recovery program offering medication assisted treatment, individual and group therapy, and addiction care management, integrated with primary care.
• Bristol Community Health Center Pharmacy Entity-owned pharmacy inside Bristol Community Health Center offering integrated prescription services, $4 Prescription Club, sliding fee scale discounts, and delivery options.
• Tazewell Community Health Center Pharmacy Entity-owned pharmacy inside Tazewell Community Health Center offering affordable medications, patient assistance programs, prescription synchronization, and local delivery.
• Mobile Mammography Mobile Medical Unit providing mammography screenings at various community locations, with expanded services to include cervical and colorectal cancer screenings.
• Merrihue Diabetes Education Center Diabetes self-management education and support services accredited by ADCES, offering one-on-one sessions and nutrition counseling through registered dietitians.
• X-Ray & Laboratory Diagnostic medical imaging and clinical laboratory tests to support patient health assessment across community health centers.
• Minor Procedures Office-based procedures including mole removals, biopsies, joint injections, and other minor surgical interventions.
• Affordable Care Act Virginia Insurance Marketplace Assistance Certified Application Counselors assist residents with health insurance enrollment through the Virginia Insurance Marketplace, Medicaid, and other coverage options.

Quantifiable outcome

• Served 81 patients at 5th annual Festival de la Primavera (2019)
• +3 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Virginia Department of Health (VDH)coreStrategic or Co-development Partner · 2 May 2021Cooperation with VDH for hosting migrant health fairs and community health events, providing public health support and resources for underserved populations.
• Emory & Henry College - Appalachian Center for Civic LifecoreStrategic or Co-development Partner · 2 May 2021Partnership with Emory & Henry College for migrant health fairs and community health initiatives, supporting the Festival de la Primavera events.
• Grayson County Health DepartmentcoreStrategic or Co-development PartnerAnnual partnership for hosting Feria de la Salud (Health Fair) serving the Hispanic and Latino population in the region.
• Mount Rogers Behavioral HealthminorStrategic or Co-development PartnerPartner for migrant health fairs providing behavioral health resources and services at community events.
• Farmworker JusticeminorStrategic or Co-development PartnerNational advocacy organization supporting migrant and seasonal farmworkers, partnered for health fair events.
• University of VirginiacoreTechnology or IntegrationTelemedicine consultations provided through University of Virginia platform, enabling expanded access to specialty healthcare services for SVCHS patients.
• District Three Senior ServicesminorStrategic or Co-development PartnerPartnership to host free public events for Medicare Open Enrollment, providing certified counselors for insurance assistance.
• Virginia Community Healthcare AssociationcoreStrategic or Co-development PartnerMember organization providing support, resources, and advocacy for community health centers across Virginia.
• The Joint CommissioncoreStrategic or Co-development PartnerAccrediting organization providing Gold Seal of Approval for Ambulatory Health Care and Behavioral Health Care through rigorous compliance evaluation.
• Association of Diabetes Care & Education Specialists (ADCES)coreStrategic or Co-development PartnerNational accredited organization providing accreditation for SVCHS Merrihue Diabetes Education Center, meeting CMS standards for diabetes self-management education.

Scale indicators9 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• New River Health Association: FQHC operating community health centers in Southwest Virginia counties including Pulaski, Radford, and surrounding areas. Directly comparable as a regional FQHC serving medically underserved Appalachian populations with primary care, behavioral health, and pharmacy services.
• Clinch River Health Services: Federally Qualified Health Center operating in Tazewell County, Virginia — the same primary service county as SVCHS. Directly comparable as a competing FQHC serving the same medically underserved Southwest Virginia population with primary care and behavioral health services.
• Tri-Area Community Health: Federally Qualified Health Center serving rural Southwest Virginia communities (including Laurel Fork, Floyd, and Galax). Directly comparable to SVCHS given shared geography, rural Appalachian service area, FQHC status, and integrated primary care/behavioral health/pharmacy model.
• Central Virginia Health Services: Federally Qualified Health Center network operating multiple community health center sites across central Virginia. Directly comparable to SVCHS as a non-profit FQHC providing integrated primary, behavioral, and dental care with sliding fee scale; notably, SVCHS's current Dental Director previously served as Dental Director at Central Virginia Health Services.
• Johnson Health Center: Federally Qualified Health Center serving Lynchburg and surrounding central Virginia communities. Comparable to SVCHS as a multi-site FQHC offering integrated primary care, behavioral health, dental, and pharmacy with sliding fee scale programs.

Broad incumbents

• Ballad Health: Integrated health system operating hospitals and outpatient facilities across Northeast Tennessee and Southwest Virginia. Comparable to SVCHS as the dominant regional health system in the same geographic market; represents both a referral partner and competitive threat for higher-acuity services.
• Carilion Clinic: Major regional health system based in Roanoke, Virginia serving Southwest Virginia. Comparable as a broad incumbent in the same market; SVCHS has an established financial relationship with the Carilion Foundation which provided grant funding for the Tazewell facility expansion.

Others

• Virginia Community Healthcare Association: State-level membership and advocacy organization for Virginia's community health centers, of which SVCHS is a member. Comparable as an enabling/ecosystem organization providing policy advocacy, training, and operational support that benefits SVCHS's FQHC operations.
• National Association of Community Health Centers: National advocacy and member services organization for FQHCs across the U.S. Comparable as an ecosystem/advisory peer that influences federal FQHC policy, HRSA funding levels, and 340B program protections critical to SVCHS's operating model.

Emerging players

• The Health Wagon: Non-profit mobile health clinic serving remote Appalachian communities in Southwest Virginia including Wise County. Comparable to SVCHS's Mobile Medical Unit (MMU) program as a fellow rural healthcare safety-net provider in the same region, though operating with a more mobile-focused delivery model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SVCHS
• LinkedInlinkedin.com/company/southwest-virginia-community-health-systems-incorporated

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Southwest Virginia Community Health Systems