Again Again
- Company typePrivate
- Founded2019
- HeadquartersWellington, New Zealand
- Headcount1–10
- GTM typeB2B
- OfferingServices
Again Again firmographics
Firmographics- Name
- Again Again
- Legal name
- Again Again Limited
- Website
- https://againagain.co
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Again Again industry classification
Industry- Product category
- Reusable Packaging Management
- NAICS
- Packaging and Labeling Services (56191)
- akta.pro primary industry
- Reusable Packaging & Refill Systems (Returnable Transport Items, Deposit/DRS Ops) (EUAIANAE)
- akta.pro secondary industries
- Reusable Packaging & Container Return Programs (On-site) (BPABALAJ), Foodservice/To-Go Packaging (Cups, Clamshells, Cutlery) (IMALAHAM), Beverage Packaging (Bottles, Cans, Cartons, Kegs) (IMALAHAD), Returnable & Refillable Glass Packaging (Deposit, Reuse Systems) (IMALAEAF)
Keywords
Where Again Again is headquartered
LocationHeadquarters
- HQ city
- Wellington
- HQ country
- New Zealand
- HQ region
- Oceania
Offices2 records
Markets served
Again Again business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Platform/Subscription Fees: Monthly subscription plans for vendors using the platform. Costs vary based on container type and commitment level. Platform plans with per-serve transaction fees ranging from 16c to 22c depending on vendor commitment to eliminating single-use packaging.
- Transaction Fees: Per-loan transaction fees for container borrowing/returns. 16c per serve for vendors fully committed to eliminating single-use, up to 22c for those with no commitment. Retailer pricing for Growler project: 16c per loan if over 180 issues per month per location.
- Container Sales: Sale of reusable containers (cups, lids, flagons, scan stations) to vendors. Premium cups retail at $25/unit, contract pricing $18-20/unit. Classic cups at $8/unit retail. Scan stations at $250 retail or $100 with service plan.
- Growler Project - Funded Setup: Subsidized setup fees for brewery/retailer partners in the Uncompromising Experience (Growler) project. $50 for scan station (subsidized from $100) plus funded flagons. Standard ongoing pricing applies after setup.
- Late Return Fees: Extra time fee of $3 for Premium containers returned after the 14-day loan period. Replacement charges apply for non-returned containers.
- Cash Deposit System: Classic cups use a $4 cash deposit/return model. Vendors recover cups and refund deposits. Deposit amount represents the cup cost that customers pay if they don't return the cup.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Platform Plan - Full Commitment (Gets rid of SUP entirely) |
| Transaction based/ take rate | Pay-as-you-go | Platform Plan - Better (50c tariff per unit on SUP) |
| Transaction based/ take rate | Pay-as-you-go | Platform Plan - Good (No commitment to change) |
| Subscription | Monthly | Classic Plan - Cash Deposit System |
| Unit Pricing | Pay-as-you-go | Pay-as-you-go Classic Cups |
| Other | One time/ perpetual license | Workplace Activation Base Campaign |
| Other | One time/ perpetual license | Workplace Activation Event |
| Hybrid | Multi-year contract | StartNOW Premium Regular |
| Hybrid | Multi-year contract | StartNOW Premium Combo |
| Hybrid | Multi-year contract | StartNOW Premium Large |
| Hybrid | Multi-year contract | StartNOW Classic |
| Hybrid | Multi-year contract | Container-less Setup (Growler Project) |
| Subscription | Monthly | Growler Project Ongoing |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
Again Again product offering
Product offeringCore offering
Again Again operates a returnable container management platform that enables a circular economy for takeaway food and beverage packaging. The offering combines a consumer mobile app, a vendor portal, NFC-enabled scan stations, and a range of reusable container products (Premium Cups, Classic Cups, and 1L Flagons) sold to hospitality vendors, craft breweries, brands, councils, and workplaces across New Zealand. Vendors subscribe to management plans and pay per-loan transaction fees in exchange for access to the shared national network, which auto-replaces containers not returned.
Product overview
Again Again is a reusable container management platform that enables a circular economy for takeaway packaging. The offering consists of a core technology platform comprising a consumer mobile app (iOS/Android) and a vendor portal/dashboard, combined with a range of physical container products and hardware. Container products include Premium Cups (Returnr-designed double-walled cups in Regular 240ml and Large 355ml sizes), Classic Cups (single-walled cups managed via a $4 cash deposit system), and Flagons (1L amber glass vessels for craft beer). Hardware includes NFC-enabled Scan Stations and Counter Talkers. The platform is delivered through bundled onboarding packages called StartNOW (Premium Regular, Premium Combo, Premium Large, and Classic variants) and ongoing service plans. Add-on workplace activation services offer behaviour-change campaigns with data reporting for ESG/CSR metrics. The Marketplace provides direct purchasing of containers and hardware at retail or discounted contract prices.
Differentiator
Problem solved
Functional benefit
Brands
- Returnr: Premium reusable cups designed for public reuse systems, manufactured by Australian company Returnr. Includes double-walled insulation cups in Regular (240ml) and Large (355ml) sizes with silicone push-fit lids.
- Classic Cups
- Flagons
Products and services
- Again Again Consumer Mobile App iOS and Android mobile application enabling consumers to borrow and return reusable containers at participating vendors by tapping their phone on NFC-enabled scan stations; tracks environmental impact milestones.
- Again Again Vendor Portal Web-based dashboard for cafe and hospitality businesses to manage container loans, track transactions, monitor return rates, and access environmental impact metrics.
- Again Again Premium Cups (Regular & Large) Double-walled, reusable coffee cups (Regular 240ml / Large 355ml) designed by Returnr for public reuse systems; includes push-fit silicone lids; tech-enabled for NFC tracking; sold in fleet packs of 14.
- Again Again Classic Cups & Lids Single-walled reusable coffee cups (Regular 230ml / Large 350ml) managed via $4 cash deposit/return system; fleet pack of 25; lower cost entry point for vendors.
- Again Again Flagons
Quantifiable outcome
- 750,000+ single-use cups diverted from landfill per year through the current network
- +3 more outcomes
Companies that use Again Again
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles6 records
Again Again technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Again Again partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered flagship, core and supporting.
- Garage ProjectflagshipFounding partner and co-funder of the Uncompromising Experience growler project. Multiple brewery and taproom locations participating in Wellington and Auckland. Steve Almond, Sustainability Manager at Garage Project completing Life Cycle Assessment to inform container choices.
- Craft Brewery Network (36+ breweries)flagship36 of New Zealand's top craft breweries and taprooms signed on to the Uncompromising Experience growler project. Includes Parrotdog, Emersons, Brew Union, Steamer Basin, Altitude Brewing, and others across Wellington, Auckland, and rest of NZ.
- Havana Coffee Works (subsidiary of Lion)flagshipFirst major coffee roaster in NZ to launch their own branded returnable cup system using Again Again's platform. 'Coffee Cup Library' initiative spans multiple venues nationally. Parent company Lion supports the activation campaign 'Ground for Good'.
- SUC Free WanakacoreCommunity consortium in Wanaka that selected Again Again as their reusable packaging solution. Supported by grant funding from Queenstown Lakes District Council. Achieved 72% of residents giving up takeaway cups.
- ReturnrcoreAustralian company that manufactures Again Again's Premium Cups - purpose-designed double-walled cups for public reuse systems. These premium containers feature internal markings for drink sizes, push-fit lids, and ease of sanitization.
- Queenstown Lakes District CouncilsupportingProvided grant funding to SUC Free Wanaka consortium which implemented Again Again's system. Example of council support model for regional waste reduction initiatives.
- Ground for GoodsupportingActivation campaign run by Havana Coffee Works (and parent Lion) to support adoption of their branded returnable cup system. Leverages local gifting to encourage end users to borrow and return containers.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Again Again competitors and assessment
Company assessmentDirect peers
- Globelet: Australia/NZ-headquartered reusable cup wash-and-logistics network operating in cafes, events, and offices — the closest functional analogue to Again Again's shared container model across the same Australia/NZ geography.
- Muuse: Singapore-headquartered smart reusable cup network with app-based tracking and rapid onboarding of cafes in Asia-Pacific malls and transit hubs — same product/market interplay as Again Again.
- Returnr: Australian reusable cup company that both supplies Again Again's Premium Cups and runs its own borrow/return network; a direct comparable on product, tech-stack, and target market.
- Green Caffeen: India-based reusable cup-as-a-service operator with an NFC-enabled, mobile-app based borrow/return flow very similar to Again Again's, targeting urban cafes and workplaces.
- Vessel: UK-based reusable cup operator working with major coffee chains and venues to deploy tracked takeaway cups, providing a direct international comparable on enterprise sales and corporate ESG activations.
- CupClub: UK returnable cup-as-a-service platform using app-based tracking for closed-loop reuse in city centers — same operational model and enterprise ESG selling motion, though earlier in its commercial journey.
Emerging players
- Huskee: Australian designer/manufacturer of reusable coffee cups (including a universal 'HuskeeSwap' trade program); overlaps with Again Again on reusable cup product design and cafe adoption across the same geography.
- Dopper: Netherlands-based reusable bottle/circular drinkware company that sells reusables through retail and runs reuse pilots; broader in product scope but comparable as a circular drinkware platform with mission-aligned marketing.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Again Again social profiles
Digital presenceAgain Again compliance and trust
Trust signalCompliance1 record
Again Again financial estimates
Financial estimateRevenue estimate
Valuation estimate
Again Again leadership team
Management profileNumber of profiles
Profiles2 records
Again Again funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Again Again M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Again Again
What does Again Again do?
Again Again operates a returnable container management platform that enables a circular economy for takeaway food and beverage packaging. The offering combines a consumer mobile app, a vendor portal, NFC-enabled scan stations, and a range of reusable container products (Premium Cups, Classic Cups, and 1L Flagons) sold to hospitality vendors, craft breweries, brands, councils, and workplaces across New Zealand. Vendors subscribe to management plans and pay per-loan transaction fees in exchange for access to the shared national network, which auto-replaces containers not returned.
Is Again Again a public or private company?
Again Again is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Again Again founded?
Again Again was founded in 2019. It employs 1 to 10 people.
Where is Again Again based?
Again Again is headquartered in Wellington, New Zealand, in the Oceania region.
How does Again Again make money?
Six revenue lines are on record. Platform/Subscription Fees are the primary driver. The others are transaction Fees, container Sales, growler Project - Funded Setup, late Return Fees and cash Deposit System.
Who are Again Again's main competitors?
Direct peers on record are Globelet, Muuse, Returnr, Green Caffeen, Vessel and CupClub. Emerging players are Huskee and Dopper.
Does Again Again have an API?
No public API is recorded for Again Again.
What industry is Again Again in?
Again Again's product category is Reusable Packaging Management. Its primary akta.pro industry code is EUAIANAE, Reusable Packaging & Refill Systems (Returnable Transport Items, Deposit/DRS Ops), with a secondary code of BPABALAJ, Reusable Packaging & Container Return Programs (On-site). Its NAICS code is 56191.