iStaff Solutions
iStaff Solutions Inc. is a Philippines-based staff leasing and BPO company that sources, equips, and supervises remote professionals—including contact center, support, writing, design, and developer roles—for international clients under monthly flat-rate contracts.
- Company typePrivate
- Founded2011
- HeadquartersPasig, Philippines
- Headcount11–50
- GTM typeB2B
- OfferingServices
What iStaff Solutions does
iStaff Solutions Inc. is a Philippine-based staff leasing and business process outsourcing company headquartered at 27 ADB Avenue, Ortigas Center, Pasig. The legal entity was founded circa 2011 (one firmographic source cites 2005) by Gladys Adame, who serves as founder and CEO, and the company operates as a privately held corporation with 11-50 internal employees and no disclosed external investors, parent entity, or funding history. The firm does business as iStaff.ph and serves international clients across the Philippines, United States, United Kingdom, and Australia.
The company's product portfolio centers on remote staffing of six role verticals—Contact Center Agents, Support Staff, Writers, Media Managers, Designers, and Programmers/Developers—delivered through two engagement models. Staff Leasing is the long-term, dedicated-seat model in which clients handpick candidates, and iStaff equips and supervises them. Customized Solutions is a flexible hybrid that combines elements of short-term project work and ongoing leasing, built per client specification. Pricing is quote-based with monthly flat rates and no disclosed price points; the company markets cost reductions of up to 70% versus local hiring.
Commercially, iStaff runs a sales-led, direct-consultation go-to-market: the website captures lead-form inquiries, content marketing (blog) and SEO drive top-of-funnel awareness, and free-consultation calls-to-action convert prospects into engagements. Disclosed customers include Roomer Travel (startup, travel), TVEyes Asia Pacific (enterprise, media monitoring, client since 2015), Resume.com (enterprise, recruitment), 32Events.com (startup, events, 5+ year relationship), and Response Team 1 (enterprise, field development). There are no disclosed certifications, partnerships, alliances, regulatory actions, M&A activity, or product launches with documented dates beyond the 2025 brand and website refresh.
iStaff Solutions firmographics
Firmographics- Name
- iStaff Solutions
- Legal name
- iStaff Solutions Inc.
- Website
- https://istaff.ph
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- iStaff Solutions Inc. is a Philippines-based staff leasing and BPO company that sources, equips, and supervises remote professionals—including contact center, support, writing, design, and developer roles—for international clients under monthly flat-rate contracts.
- Ownership category
- akta.pro rank
iStaff Solutions industry classification
Industry- Product category
- Offshore Staffing and BPO Services
- NAICS
- Management Consulting Services (54161)
- SIC
- Services-Help Supply Services (7363)
- akta.pro primary industry
- Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)
Keywords
Where iStaff Solutions is headquartered
LocationHeadquarters
- HQ city
- Pasig
- HQ country
- Philippines
- HQ region
- Asia
Offices1 record
Markets served
iStaff Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Staff Leasing Services: Full-time staff leasing at affordable monthly flat rates with no hidden fees. Ideal for long-term projects and periodic deliverables. Clients handpick candidates who are then set up with necessary tools and supervised by iStaff's expert managers.
- Customized Solutions: Flexible outsourcing solutions combining elements of short-term and staff leasing models. Tailored to match specific client needs with customized service packages.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Staff Leasing - Long-term staffing solution |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
iStaff Solutions product offering
Product offeringCore offering
iStaff Solutions is a Philippines-based outsourcing company that provides offshore staff leasing and customized BPO solutions to international clients. It sources, recruits, supervises, and equips remote Filipino professionals across roles including contact center agents, support staff, writers, media managers, designers, and programmers/developers, delivered through monthly flat-rate subscriptions.
Product overview
iStaff Solutions is a staffing and outsourcing company offering a portfolio of remote staffing services and two service models (Staff Leasing and Customized Solutions). The core service offerings include specialized remote professionals: Contact Center Agents, Support Staff, Writers, Media Managers, Designers, and Programmers/Developers. Staff Leasing provides long-term dedicated team members for ongoing projects, while Customized Service offers flexible hybrid solutions combining short-term and leasing elements to match specific client needs. The company operates as a Professional Employer Organization (PEO) in the Philippines, sourcing experienced Filipino professionals at reduced costs for international clients.
Differentiator
Problem solved
Functional benefit
Products and services
- Contact Center Agents
Quantifiable outcome
- Cost reduction of up to 70% while increasing operational efficiency, flexibility, and productivity
Companies that use iStaff Solutions
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles2 records
iStaff Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
iStaff Solutions partnerships and signals
Strategic signalScale indicators2 records
Recent moves3 records
Expansion highlights3 records
iStaff Solutions competitors and assessment
Company assessmentDirect peers
- Helpware: Outsourcing company with significant Philippines operations offering customer support, content moderation, and back-office staffing. Directly comparable to iStaff in service portfolio and offshore staffing approach.
- Cloudstaff: Philippines-based staff leasing and offshore staffing company offering dedicated remote teams across multiple functions. Direct competitor to iStaff with a similar model of providing English-proficient Filipino professionals to international clients.
- Arcanys: Philippines-based software development and offshore staffing company. Comparable to iStaff in providing remote Filipino developers and dedicated teams to international clients, with overlap on the 'Programmers/Developers' service line.
- BairesDev: Latin America-focused offshore staffing and software development firm. While geographically distinct from iStaff, it competes for the same category of international SMB/mid-market clients seeking dedicated remote technical and operational talent.
- Remote Staff: Philippines-based offshore staffing provider offering remote staff leasing to Australian, US, and UK businesses. Direct competitor to iStaff with a near-identical staff leasing model and target customer base.
- Boldr: Philippines-headquartered outsourcing firm providing staff leasing, customer experience, and back-office support to international clients. Comparable to iStaff in service mix, target market, and offshore staffing model.
Others
- Outsource Accelerator: Outsourcing advisory and matching service that helps international businesses find and engage Philippine BPO providers. Acts as a marketing/intermediary channel for firms like iStaff and a useful signal of the broader market structure.
Broad incumbents
- Concentrix: Global BPO and customer experience giant with substantial Philippines delivery footprint. Represents the scaled, enterprise-focused end of the offshore staffing market that iStaff competes in.
- TaskUs: Large publicly-traded BPO with significant Philippines operations providing contact center, content moderation, and back-office services at scale. A scaled incumbent in iStaff's core contact center and outsourcing categories.
- Teleperformance: One of the world's largest BPO and customer experience providers with extensive Philippines operations. Competes with iStaff in contact center and customer support categories at the enterprise scale iStaff cannot currently serve.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat2 records
Key risks6 records
Key highlights5 records
Customer concentration
iStaff Solutions social profiles
Digital presenceiStaff Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
iStaff Solutions leadership team
Management profileNumber of profiles
Profiles1 record
iStaff Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iStaff Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iStaff Solutions
What does iStaff Solutions do?
iStaff Solutions is a Philippines-based outsourcing company that provides offshore staff leasing and customized BPO solutions to international clients. It sources, recruits, supervises, and equips remote Filipino professionals across roles including contact center agents, support staff, writers, media managers, designers, and programmers/developers, delivered through monthly flat-rate subscriptions.
Is iStaff Solutions a public or private company?
iStaff Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iStaff Solutions founded?
iStaff Solutions was founded in 2011. It employs 11 to 50 people.
Where is iStaff Solutions based?
iStaff Solutions is headquartered in Pasig, Philippines, in the Asia region.
How does iStaff Solutions make money?
Two revenue lines are on record. Staff Leasing Services are the primary driver. The others are customized Solutions.
Who are iStaff Solutions's main competitors?
Direct peers on record are Helpware, Cloudstaff, Arcanys, BairesDev, Remote Staff and Boldr. Outsource Accelerator is listed as an others. Broad incumbents are Concentrix, TaskUs and Teleperformance.
Does iStaff Solutions have an API?
No public API is recorded for iStaff Solutions.
What industry is iStaff Solutions in?
iStaff Solutions's product category is Offshore Staffing and BPO Services. Its primary akta.pro industry code is BPAEAMAK, Captive/Global In-House Center (GIC) Setup & Managed Services. Its NAICS code is 54161 and its SIC code is 7363.