Remote Staff
Remote Staff is an Australian offshoring company, founded in 2007, that connects primarily Australian and Western SMEs with vetted Filipino remote workers, providing recruitment, employer-of-record, payroll, compliance, and proprietary workforce monitoring through its Remote Staff Platform.
- Company typePrivate
- Founded2007
- HeadquartersSydney, Australia
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Remote Staff does
Remote Staff is an Australian offshoring and outsourcing company founded in 2007 that connects businesses — primarily small and medium enterprises — with vetted Filipino remote workers across administrative, technical, and professional roles. The company operates from its headquarters in Bondi Junction, NSW, with a regional office in Santa Monica, CA and operations support in Makati City, Philippines. Its client base is geographically concentrated: roughly 70% in Australia and 30% spread across the United States, United Kingdom, New Zealand, and Canada. The firm markets 15 distinct staffing categories including Virtual Assistants, Accountants, Web Developers, Multimedia Designers, SEO Specialists, and Sales Representatives, drawing from a database of 150,000 candidates.
The core technology asset is the proprietary Remote Staff Platform, a Windows/Mac/Linux workforce monitoring tool that delivers real-time productivity tracking, attendance monitoring, screenshot capture, and computer usage reporting. Surrounding services include the Plug & Play Teams offering for immediate deployment of pre-vetted virtual staff, an Employer-of-Record (EOR) product for cross-border compliant employment, flexible Bring-Your-Own-Staff and Recruitment-Only models, an Onboarding Hypercare program, After-Hire Support with dedicated account management, a Skills Development Program, and a Replacement/Bench arrangement with a stated near-100% first-replacement success rate. Sourcing is driven by 30+ in-house recruiters and HR professionals assessing 150+ applicants daily using behavioral profiling and cognitive testing.
Remote Staff generates revenue primarily through a dynamic service fee embedded in the hourly and monthly rates charged to clients for contractor placements, with the markup varying by role, experience, skill level, contractual status, and currency. It also captures a one-time direct placement fee of AUD 8,000+ GST per staff when clients convert to direct hires. Multi-currency invoicing across AUD, CAD, NZD, USD, and GBP supports international clients. Go-to-market blends direct and inside sales (strategy sessions, phone consultations, website-driven callbacks) with SEO, content marketing, social media, and calculator-based ROI tools. Customer evidence is SMB-skewed, with 3,368 SMEs cited as customers and 6,948 virtual staff placed cumulatively since inception.
Remote Staff firmographics
Firmographics- Name
- Remote Staff
- Legal name
- Remote Staff
- Website
- https://remotestaff.com.au
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Remote Staff is an Australian offshoring company, founded in 2007, that connects primarily Australian and Western SMEs with vetted Filipino remote workers, providing recruitment, employer-of-record, payroll, compliance, and proprietary workforce monitoring through its Remote Staff Platform.
- Ownership category
- akta.pro rank
Remote Staff industry classification
Industry- Product category
- Offshore Staffing Services
- NAICS
- Temporary Help Services (561320), Professional Employer Organizations (561330), Professional Employer Organizations (56133)
- SIC
- Services-Employment Agencies (7361)
- akta.pro primary industry
- National Generalist Staffing Firms (BPACACAI)
- akta.pro secondary industries
- Remote & Global/Multilingual Direct Hire (BPACAFAO), Local & Regional Generalist Staffing Agencies (BPACACAH)
Keywords
Where Remote Staff is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
Remote Staff business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Staffing/Placement Services: The company earns revenue by connecting businesses with Filipino remote workers. Fees are structured into the hourly/monthly rates charged to clients, which include recruitment services, administrative support, payroll handling, monitoring, account management, and compliance management.
- Direct Placement Fee: When clients choose to hire staff directly instead of through Remote Staff, a Placement Fee of AUD 8,000+ GST per staff is charged. This applies when clients want to bypass the ongoing management arrangement.
- Contractor Rate Mark-up: The company charges a dynamic service fee on top of the contractor's base hourly rate. This fee varies based on role, experience, skill level, contractual status, staff contributions and benefits, and forex market fluctuations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Full-time remote staff - 40 hours/week minimum |
| Usage-based | Monthly | Part-time remote staff - 20 hours/week minimum |
| One time/ perpetual license | Pay-as-you-go | Direct Hire Placement Fee |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Remote Staff product offering
Product offeringCore offering
Remote Staff is a virtual outsourcing company that connects businesses (primarily in Australia, the US, UK, New Zealand, and Canada) with pre-vetted Filipino remote workers across 15 job roles. It offers staffing solutions including Plug & Play Teams for immediate deployment, Employer-of-Record (EOR) for compliant global employment, Flexible Staffing Models (Bring-Your-Own-Staff or Recruitment-Only), plus end-to-end recruitment, onboarding hypercare, and ongoing after-hire account management.
Product overview
Remote Staff is a virtual outsourcing company offering a unified staffing platform that connects businesses (primarily in Australia, US, UK, and Canada) with pre-vetted Filipino remote workers. The core offering comprises multiple staffing solution types: Plug & Play Teams for immediate deployment, Highly Vetted Remote Talent for precision-matched professionals, Employer-of-Record (EOR) for compliant global employment, and Flexible Staffing Models including Bring-Your-Own-Staff and Recruitment-Only options. The platform encompasses the full hiring lifecycle including specialized recruitment services, onboarding hypercare, after-hire support with dedicated account management, a proprietary Remote Staff Platform for workforce monitoring, a Replacement/Bench Program for continuity, and a Skills Development Program. Remote Staff offers 15 distinct staffing roles spanning Virtual Assistants, Customer Support, Data Entry Specialists, Administrators, Web Developers, Sales Representatives, Marketing Experts, Writers, Multimedia Designers, Accountants, Engineers, SEO Specialists, Telemarketers, Business Experts, and Social Media Marketers. The company has facilitated over 8,000 remote working relationships since 2007.
Differentiator
Problem solved
Functional benefit
Products and services
- Plug & Play Teams Fast deployment service providing ready-made, pre-vetted virtual staff and teams for immediate business impact, enabling companies to quickly scale operations with qualified Filipino remote workers.
- Employer-of-Record (EOR) Compliant global employment service handling all legal and administrative complexities including payroll, benefits, tax compliance, and regulatory adherence across jurisdictions for businesses hiring Filipino remote staff.
- Highly Vetted Remote Talent Access to elite Filipino talent pool matched to client standard operating procedures, featuring rigorous behavioral profiling, skills testing, and cultural alignment assessment for optimal performance.
- Flexible Staffing Models Customizable engagement options allowing clients to choose between Bring-Your-Own-Staff or Recruitment-Only services to match their desired level of control and involvement in the hiring process.
- Recruitment Services End-to-end hiring solution utilizing 30+ in-house recruiters who source and assess candidates daily using job design and behavioral profiling to match ideal Filipino remote staff to client requirements.
- After-Hire Support Ongoing client management including dedicated Lead Account Team, performance monitoring, KPI tracking, and cultural bridge services for harmonious collaboration between clients and remote staff.
- Onboarding Hypercare Dedicated onboarding phase ensuring frictionless transition with guided handover, comprehensive training, and structured support during the critical first 100 days of engagement.
- Replacement/Bench Program Seamless staff substitution service with ready bench support guaranteeing operational continuity and minimizing disruptions when replacements are needed, with near-100% success rate on first replacement hires.
- Remote Staff Platform Proprietary workforce monitoring and management tool providing real-time productivity tracking, attendance monitoring, screenshot capture, and computer usage reporting for remote staff oversight; compatible with Windows, Mac, and Linux.
- Skills Development Program (SDP) Custom-built skills advancement program designed for both clients and remote contractors to develop remote working capabilities and professional expertise.
Quantifiable outcome
- 60-70% labor cost reduction when hiring Filipino VAs compared to onshore workers
- +4 more outcomes
Companies that use Remote Staff
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles2 records
Remote Staff technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Remote Staff partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Great Place to Work PhilippinescoreRemote Staff has achieved Great Place to Work certification in the Philippines, demonstrating commitment to creating a positive workplace culture for Filipino remote staff. This certification validates the company's HR practices and employee satisfaction levels.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Remote Staff competitors and assessment
Company assessmentBroad incumbents
- Upwork: Broad incumbent — large freelance marketplace where clients can directly hire Filipino (and global) remote talent. Represents the primary marketplace alternative that threatens Remote Staff’s managed-services layer via disintermediation.
- Deel: Broad incumbent — global EOR and contractor management platform serving employers hiring in 150+ countries. Overlaps with Remote Staff’s Employer-of-Record offering and broader international payroll/compliance positioning, but at a much larger scale and with a focus on global rather than Philippines-specific talent.
- Remote.com: Broad incumbent — international HR platform offering global EOR, contractor management, and employer-of-record services. Competes for the same SME/mid-market buyer seeking compliant cross-border employment, though not Philippines-specialist.
Direct peers
- OnlineJobs.ph: Direct peer — Philippines-focused job marketplace connecting employers with Filipino virtual assistants and remote staff. Competes head-to-head with Remote Staff on the same talent pool and customer segment, though as a self-serve marketplace rather than a managed-service provider.
- Boldly: Direct peer — premium subscription-based remote staffing agency focused on executive-level virtual assistants for SMBs and entrepreneurs in North America. Comparable managed-services model with vetted talent, replacement guarantees, and dedicated account management.
- Penbrothers: Direct peer — Philippines-based staffing partner providing dedicated remote teams and EOR services to international SMEs. Similar offshore-from-Philippines delivery model with comparable role coverage (VAs, accountants, developers).
- Outsourcey: Direct peer — Australia/NZ-based agency providing vetted offshore staff (predominantly Philippines and South Africa) for marketing, admin, and tech roles. Directly comparable in geography, target customer (AU SMEs), and service model.
- Virtual Staffing Agency (VirtualStaff.ph): Direct peer — Australian-Filipino remote staffing agency offering vetted Filipino virtual assistants to SMEs with managed-service delivery. Closest functional analogue to Remote Staff, competing for the same Australian client base.
- WOWS Global: Direct peer — specialises in providing Filipino remote workers (VAs, customer support, developers) to Australian and international SMEs, with similar managed-services, EOR, and onboarding workflow. Directly comparable offer, pricing model, and target market.
Regional players
- Intelligent Office: Regional player — virtual office and staffing solutions provider primarily serving North American SMBs. Compares on the managed remote-administrative-staffing proposition though its geographic focus (US/Canada) does not overlap directly with Remote Staff’s Australia-anchored base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Remote Staff social profiles
Digital presenceRemote Staff financial estimates
Financial estimateRevenue estimate
Valuation estimate
Remote Staff leadership team
Management profileNumber of profiles
Profiles2 records
Remote Staff funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Remote Staff M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Remote Staff
What does Remote Staff do?
Remote Staff is a virtual outsourcing company that connects businesses (primarily in Australia, the US, UK, New Zealand, and Canada) with pre-vetted Filipino remote workers across 15 job roles. It offers staffing solutions including Plug & Play Teams for immediate deployment, Employer-of-Record (EOR) for compliant global employment, Flexible Staffing Models (Bring-Your-Own-Staff or Recruitment-Only), plus end-to-end recruitment, onboarding hypercare, and ongoing after-hire account management.
Is Remote Staff a public or private company?
Remote Staff is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Remote Staff founded?
Remote Staff was founded in 2007. It employs 101 to 250 people.
Where is Remote Staff based?
Remote Staff is headquartered in Sydney, Australia, in the Oceania region.
How does Remote Staff make money?
Three revenue lines are on record. Staffing/Placement Services are the primary driver. The others are direct Placement Fee and contractor Rate Mark-up.
Who are Remote Staff's main competitors?
Broad incumbents on record are Upwork, Deel and Remote.com. Direct peers are OnlineJobs.ph, Boldly, Penbrothers, Outsourcey, Virtual Staffing Agency (VirtualStaff.ph) and WOWS Global. Intelligent Office is listed as a regional player.
Does Remote Staff have an API?
No public API is recorded for Remote Staff.
What industry is Remote Staff in?
Remote Staff's product category is Offshore Staffing Services. Its primary akta.pro industry code is BPACACAI, National Generalist Staffing Firms, with a secondary code of BPACAFAO, Remote & Global/Multilingual Direct Hire. Its NAICS code is 561320 and its SIC code is 7361.