Box'n services
Box'n Services is a French B2B corporate concierge provider delivering modular workplace experience services (concierge, reception, hospitality management, events, wellness) to enterprises and government clients across France via on-site ambassadors, a mobile app, connected lockers, and a regional franchise network.
- Company typePrivate
- Founded2015
- HeadquartersRezé, France
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Box'n services does
Box'n Services (SAS BNS Connect) is a French B2B corporate concierge and workplace experience provider founded in 2015 by Marion Tesson and headquartered in Rezé, France. The company delivers modular services across five pillars: corporate concierge (dry cleaning, parcels, repairs, shoemaking, local producers), professional reception, internal events and animations, wellness and sport, and hospitality/occupant management. Services are rendered to enterprise and government clients (including Crédit Agricole, Accenture, EDF Renouvelables, the French Ministry of Finance, and Nantes Métropole) via a hybrid platform that combines dedicated on-site ambassadors (2–5 days/week), a 24/7 mobile application, and connected lockers installed on client sites.
Underlying technology is a hybrid physical-and-digital concierge stack: a 24/7 mobile app for ordering and tracking, connected lockers for pickup, and a client portal. The business model combines recurring B2B service contracts (quote-based, modular pricing tied to selected services, employee count, and site presence frequency, billed annually) with franchise licensing (approximately €32,000 total franchise investment per territory, including entry rights and personal contribution). The company distributes primarily through regional franchisees operating in Nantes, Paris/Île-de-France, Vendée, Lyon, Annecy, Chambéry, Bourgoin-Jallieu, Rennes, and Auvergne, supported by a network of 100+ local artisans and service providers. Reported 2025 operating metrics include 34,573 services rendered (Jan–Nov), 6,217 employee hours saved, 11,955 kg CO2 avoided, 8,000+ users, and 10 new client openings, with two new franchise affiliates joining the network and a new Auvergne territory announced for 2026.
Box'n services firmographics
Firmographics- Name
- Box'n services
- Legal name
- SAS BNS Connect
- Website
- https://boxnservices.fr
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Box'n Services is a French B2B corporate concierge provider delivering modular workplace experience services (concierge, reception, hospitality management, events, wellness) to enterprises and government clients across France via on-site ambassadors, a mobile app, connected lockers, and a regional franchise network.
- Ownership category
- akta.pro rank
Box'n services industry classification
Industry- Product category
- Corporate Concierge Services
- NAICS
- Other Personal Services (8129), Couriers and Express Delivery Services (4921)
- SIC
- Services-Facilities Support Management Services (8744), Services-Miscellaneous Business Services (7380)
- akta.pro primary industry
- General Personal Concierge Services (HSACAIAA)
- akta.pro secondary industries
- Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH), Event Day Personal Assistance (On-site Concierge) (HSACAIAM)
Keywords
Where Box'n services is headquartered
LocationHeadquarters
- HQ city
- Rezé
- HQ country
- France
- HQ region
- Europe
Offices10 records
Markets served
Box'n services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- B2B Concierge and Hospitality Services: Box'n Services provides modular concierge, reception, hospitality management, events, and wellness services to corporate clients on a contractual basis. The revenue is generated through recurring service contracts with client companies, priced according to the scope of services selected (modules chosen), number of employees, and site presence frequency.
- Franchise Fees and Licensing: The company generates revenue by licensing its brand, methodology, tools, and operational framework to franchisees who open Box'n Services locations in new territories. Franchise requires a global investment of €32,000 (including €12,000 entry rights and €10,000 personal contribution). Franchising fees support expansion across French territories.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Annual | Modular B2B service packages — clients choose only the service modules needed |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Box'n services product offering
Product offeringCore offering
Box'n services provides corporate concierge and workplace experience services to French businesses, combining a dedicated on-site ambassador (2-5 days per week) with a 24/7 mobile application and connected lockers. Its modular offering spans practical daily services (dry cleaning, parcels, shoe repair, local producers), professional reception, internal events and animations, wellness and sports activities, and hospitality/occupant services.
Product overview
box'n services offers a unified, modular concierge and workplace experience platform combining human presence with digital solutions. The portfolio comprises five integrated service pillars: Conciergerie d'entreprise (practical daily services), Accueil en entreprise (professional reception), Animations et Événements (internal events and activities), Détente et Sport (wellness and fitness), and Hospitality Management (occupant services and space management). Services are delivered through dedicated on-site ambassadors, a mobile application, and connected lockers accessible 24/7, creating a comprehensive employee experience offering under the BNS Connect parent company.
Differentiator
Problem solved
Functional benefit
Products and services
- Conciergerie d'entreprise Core corporate concierge service that simplifies employees' daily lives by providing dry cleaning, parcel handling, repairs, shoemaking, access to local producers, and other practical on-site services. Targeted at enterprise clients seeking to improve employee experience.
- Accueil en entreprise Professional reception services for corporate clients, covering visitor reception, orientation, space management, and daily on-site support.
- Animations et Événements Internal events and animation services for workplaces, including markets, tastings, workshops, contests, wellness activities, and sports events delivered throughout the year.
- Détente et Sport Workplace wellness and sports services, including relaxation sessions (massages, shiatsu, reflexology) and adapted sports activities (yoga, muscle strengthening, cardio).
- Hospitality Management Occupant services and hospitality management for corporate sites, including logistics, space valorization, badge management, mail handling, and meeting room coordination.
Quantifiable outcome
- 34,573 services delivered between January and November 2025 (record vs prior year)
- +4 more outcomes
Companies that use Box'n services
Customer profileNamed customers9 records
Segments1 record
Ideal customer profiles3 records
Box'n services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Box'n services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Local Artisans and Service ProviderscoreBox'n Services has built a network of 100+ local partners across its franchise territories, including artisans, merchants, producers, and service providers who deliver services to employees (pressing, repairs, shoe cobbling, local food producers, wellness practitioners). These partners are selected based on quality, reliability, and proximity criteria. The partnerships are fundamental to the service delivery model, as the concierge connects employees directly with local providers without intermediaries.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
Box'n services competitors and assessment
Company assessmentEmerging players
- Popchef: French workplace food and concierge operator focused on in-office meals and ancillary services; overlaps with Box'n on the workplace amenities and employee-experience use case.
- StaffMe: French platform connecting businesses with flexible staff for hospitality, reception and event services; competes for some of the same enterprise HR and workplace-services wallet that Box'n addresses.
- Yoopies: French personal services marketplace including errand-running and concierge offerings; partial overlap with Box'n's parcel, repair and everyday errand services for consumers and employees.
Direct peers
- Carly: French B2B workplace services platform combining concierge, reception and employee experience solutions across multiple client sites, with a similar franchise/regional operating model.
- Hivency: French corporate concierge and employee engagement platform that bundles on-site services, gifts and wellbeing into subscriptions for enterprise customers — directly overlapping with Box'n's core offering.
- Oh My Conciergerie / Ogood: French corporate concierge operator offering on-site and digital concierge services to enterprise clients, with a comparable modular proposition and B2B go-to-market targeting HR and QVT buyers.
- Workwell: French workplace wellbeing and concierge provider serving enterprise clients with services such as massages, sports, events and QVT programmes, sharing Box'n's wellness + reception + events stack.
- Les Conciergeries: French corporate concierge brand combining physical reception, digital services and wellbeing for office-based clients — directly comparable to Box'n's modular offering.
- Cocorette: French corporate concierge offering practical services (pressing, parcels, repairs) and wellbeing activities to employees of enterprise clients, mirroring Box'n's core conciergerie d'entreprise pillar.
Broad incumbents
- Zenchef: Larger French workplace and hospitality SaaS provider with a broader restaurant and employee-meal platform; not a direct concierge peer but competes for the same corporate workplace-services budget in France.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Box'n services social profiles
Digital presenceBox'n services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Box'n services leadership team
Management profileNumber of profiles
Profiles4 records
Box'n services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Box'n services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Box'n services
What does Box'n services do?
Box'n services provides corporate concierge and workplace experience services to French businesses, combining a dedicated on-site ambassador (2-5 days per week) with a 24/7 mobile application and connected lockers. Its modular offering spans practical daily services (dry cleaning, parcels, shoe repair, local producers), professional reception, internal events and animations, wellness and sports activities, and hospitality/occupant services.
Is Box'n services a public or private company?
Box'n services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Box'n services founded?
Box'n services was founded in 2015. It employs 1 to 10 people.
Where is Box'n services based?
Box'n services is headquartered in Rezé, France, in the Europe region.
How does Box'n services make money?
Two revenue lines are on record. B2B Concierge and Hospitality Services are the primary driver. The others are franchise Fees and Licensing.
Who are Box'n services's main competitors?
Emerging players on record are Popchef, StaffMe and Yoopies. Direct peers are Carly, Hivency, Oh My Conciergerie / Ogood, Workwell, Les Conciergeries and Cocorette. Zenchef is listed as a broad incumbent.
Does Box'n services have an API?
No public API is recorded for Box'n services.
What industry is Box'n services in?
Box'n services's product category is Corporate Concierge Services. Its primary akta.pro industry code is HSACAIAA, General Personal Concierge Services, with a secondary code of IMAIALAH, Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination). Its NAICS code is 8129 and its SIC code is 8744.