What Le Bonne Entente Hotel does

Le Bonne Entente is a five-star luxury hotel located in Quebec City, operating continuously since 1958 (rebranded from Château Bonne Entente circa 2018). The property offers 160 rooms and suites across Standard through Deluxe categories and serves multiple customer segments including leisure travelers, couples, families, corporate/business clients, golf enthusiasts, and wedding and event parties. The hotel is 100% Quebec-owned and is co-owned and managed by Alain April, with the broader hotel group also operating the sister property Entourage sur-le-Lac.

The property operates an integrated resort model combining accommodation with five on-site food and beverage venues (MC Lounge steakhouse, Living Rouge VIP lounge, Laurent-Perrier outdoor bubbles bar, MC Signé Golf, and Terzo wine bar), an Amerispa health and wellness center, exclusive guest access to the La Tempête private golf club, and dedicated event and wedding facilities. Underlying technology infrastructure is conventional hospitality SaaS: Tripleseat for event bookings, First Data for payment processing, PressReader for guest digital publications, and Google Analytics for digital intelligence. The hotel holds multiple independent luxury credentials including Forbes Travel Guide 4-star, CITQ 5-star, CAA/AAA 4-diamond, and Biosphere sustainability certification (2025).

Revenue is generated across accommodation (rack rates of $189-$315 per night), multiple F&B outlets, spa services, golf access fees, packaged experiences (Senso, Stay & Shop, and Chef's Table offerings ranging from $165 to $866), gift cards, and corporate and event bookings. Distribution is direct-first via the hotel website, phone reservations, and an in-house corporate sales team, supplemented by the Exclusively BE loyalty program (Silver, Gold, and Platinum tiers) that is shared with Entourage sur-le-Lac. Partnerships with Salle Albert-Rousseau and Centre Vidéotron extend the property's entertainment-anchored demand generation, and on-site EV charging infrastructure (10 stations) supports modern traveler expectations.

Name

Le Bonne Entente Hotel

Legal name

Château Bonne Entente inc.

Website

https://lebonneentente.com

Company type

Private

Founded year

1958

Operating status

Operating

Headcount range

51–100 employees

Short description

Le Bonne Entente is a five-star luxury hotel in Quebec City with 160 rooms and suites, multiple restaurants, an Amerispa wellness center, exclusive La Tempête golf club access, and the Exclusively BE loyalty program shared with sister property Entourage sur-le-Lac.

Ownership category

akta.pro rank

Product category

Luxury Hotels & Resorts

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Luxury Golf Resorts (THAGACAH)

akta.pro secondary industries

Golf & Leisure Full-Service Hotels (THAGAAAH), Resort Convention Hotels (THAGALAC)

Keywords

• Luxury hotel accommodations
• Fine dining restaurants
• Spa wellness services
• Private golf club access
• Wedding event venues

Headquarters

HQ city

Quebec

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Accommodation: Room and suite rentals across 160 units including Standard, Superior, Deluxe, and Suite categories. Primary revenue driver with nightly rates ranging from $189-$315 for standard rooms.
2. Food & Beverage: MC Lounge restaurant (steakhouse), Living Rouge VIP lounge, MC Signé Golf restaurant, Laurent-Perrier outdoor bubbles, Terzo self-service wine bar, room service, and catering for events.
3. Spa & Wellness: Amerispa health center offering massages, beauty treatments, and medico-aesthetic services. Package credits of $100/person for spa experiences included in certain packages.
4. Golf Access: Exclusive access to La Tempête private golf club (7,096 yards, international caliber) for hotel guests only. Includes golf packages starting at $804 and dining credits at MC Signé Golf.
5. Packages & Packages: Bundled offerings including Bed & Breakfast ($283-$355), Spa Experience ($583-$800), Golf packages ($804-$866), Chef's Table, Summer Experience, and Stay & Shop with shopping gift cards.
6. Gift Cards & Certificates: Monetary gift cards and prepaid package certificates for accommodation and F&B services. Also sold through Freebees Points platform.
7. Events & Weddings: Meeting rooms, ballrooms, gardens, and event spaces for corporate meetings, weddings, and celebrations. Multiple venue options including outdoor gardens and lakeside settings.
8. Ancillary Services: Parking ($20/night), pet fees ($75/stay), resort fees, and transportation services to airport/train station.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Le Bonne Entente is a five-star luxury hotel in Quebec City operating 160 rooms and suites across Standard, Superior, Deluxe, and Suite categories. The hotel offers a fully integrated resort experience including multiple on-site restaurants (MC Lounge steakhouse, Living Rouge VIP lounge, Laurent-Perrier outdoor bubble dining, MC Signé Golf restaurant, Terzo self-service wine bar), an Amerispa wellness center, exclusive guest-only access to the private La Tempête international-caliber golf club, event and wedding venues, the Exclusively BE loyalty program, and ancillary services such as parking with EV charging and shuttle transport.

Product overview

Le Bonne Entente Hotel is a 5-star luxury hotel in Quebec City offering a comprehensive portfolio of hospitality services through multiple interconnected products. The core offering centers on 160 rooms and suites (100 total rooms with 60 luxurious suites) spanning categories from Standard to Deluxe and Urbania branded accommodations. Dining is anchored by MC Lounge (steakhouse restaurant), complemented by Living Rouge private lounge, Laurent-Perrier outdoor bubble dining, and MC Signé Golf restaurant. The Exclusively BE loyalty program (Silver/Gold/Platinum tiers) connects guests to partner property Entourage sur-le-Lac and provides access to amenities including Amerispa spa, Golf La Tempête (private club), and various packages. Additional services include event/wedding venues, pool/spa/gardens, fitness facilities, Fun Club children's entertainment, parking with EV charging, and shuttle services. The product architecture functions as an integrated resort ecosystem where room accommodations serve as the primary driver, supplemented by ancillary services across dining, wellness, recreation, and events.

Differentiator

Problem solved

Functional benefit

Brands

• Exclusively BE: Privileges membership program with Silver, Gold, and Platinum tiers offering exclusive rates, discounts, and VIP services for repeat guests.
• Amerispa
• La Tempête Golf Club

Products and services

• Hotel Accommodation (Rooms and Suites) 160 luxury rooms and suites across Standard, Superior, Deluxe, and Suite categories, including the Urbania loft and suite tier. Rooms feature The White Company bedding, ergonomic workspaces, Nespresso machines, free WiFi, stereo systems, and resort amenities (pool, gym, gardens). Nightly rates from $189; suites and corporate rates available.
• MC Lounge Restaurant Hotel signature steakhouse restaurant serving premium meat cuts, a raw oyster bar, and an award-winning wine cellar (Wine Spectator Award of Excellence, CAA/AAA 4-diamond). Open daily for breakfast, lunch, and dinner.
• Living Rouge Private VIP Lounge Exclusive private lounge for Urbania loft and suite guests offering hot and cold beverages, happy hour with drinks and canapés, evening sparkling wine and sweets service. Available for private event bookings.
• Laurent-Perrier Bubbles (Outdoor Dining) Outdoor dome dining experiences overlooking the hotel's lake, featuring Laurent-Perrier Champagne and pairing menus in Tanguay-designed furniture. Available daily from 11 a.m. to 7 p.m. by reservation.
• MC Signé Golf Restaurant Four-diamond restaurant at Golf La Tempête offering the same service and cuisine as the hotel with spectacular views of the 500-yard lake along the 18th hole. Open to non-golfers, focused on local products.
• Terzo Self-Service Wine Bar Recently renovated lounge with fireplace and self-service wine bar offering three white and five red wine selections. Available for private and corporate events with a $25 minimum card credit.
• Amerispa Health Center Full-service health and beauty center in the hotel's gardens featuring massage therapy, beauty and body treatments, manicure-pedicure area, NeuroSpa chairs, and medico-aesthetic treatments such as photoepilation and microdermabrasion. Open to hotel guests and external visitors.
• Golf La Tempête (Private Club Access) Exclusive private golf club accessible only to Hotel Le Bonne Entente guests. World-class 7,096-yard course designed by Darryl J. Huxham on 200 acres, host of the 2009 Skins Game and 2014 PGA Champions Tour. Golf packages from $804.
• Event & Wedding Services Full-service event planning for weddings, corporate meetings, and celebrations. Venues include Executive Room, Ballroom, Living Rouge, and multiple smaller meeting rooms. Gardens and outdoor spaces available for ceremonies and receptions, managed through a Tripleseat booking platform.
• Exclusively BE Loyalty Program Three-tiered privileges membership program (Silver, Gold, Platinum) offering cash discounts, exclusive rates, breakfast included, spa discounts, wine discounts, golf access, airport VIP lounge access, and points accumulation redeemable at both Le Bonne Entente and sister property Entourage sur-le-Lac.
• Parking with EV Charging Supervised outdoor parking at $20/day with 10 electric vehicle charging stations including 6 Tesla-compatible chargers, supporting the hotel's Biosphere sustainability commitment.
• Your Driver Shuttle Service Complimentary transportation service between Jean-Lesage International Airport (7 km), Sainte-Foy train station, and bus terminal, available upon request at reception.
• Hotel Gift Cards & Certificates Monetary gift cards and prepaid package certificates redeemable for accommodation and F&B services at Le Bonne Entente Hotel. Also sold through the Freebees Points platform.

Quantifiable outcome

• 500,000+ liters water saved annually through low-flow toilets
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered major, core and minor.

• Opération Enfant SoleilmajorOthers · 1 January 2018Philanthropic partnership where the hotel has received Entreprise Enfant Soleil certification. Co-owner and GM Alain April serves as Chairman of the Board. Hotel hosts fundraising events and donates surplus food to children's charities.
• AmerispacoreStrategic or Co-development PartnerOn-site health and beauty center within the hotel offering massages, spa treatments, beauty services, and medico-aesthetic treatments. Amerispa is operated as an integrated service within the hotel property.
• La Tempête Golf ClubcoreStrategic or Co-development PartnerExclusive partnership giving hotel guests advance access to this private international-caliber golf course (7,096 yards, 200 acres). La Tempête hosted the 2009 Skins Game and 2014 PGA Champions Tour. The only world-class course in Quebec City.
• Entourage sur-le-LaccoreStrategic or Co-development PartnerRelated resort property in Lac-Beauport under same ownership. The Exclusively BE loyalty program spans both properties, allowing members to earn and redeem points across both locations.
• La Maison de LauberivièreminorOthersFood donation partnership where surplus food from the hotel's kitchen is donated to this organization serving underprivileged people in Quebec.
• Salle Albert-RousseauminorGTM or Marketing PartnerEntertainment venue partnership offering hotel guests 15% off meals at MC Lounge or overnight stays when presenting show tickets or membership cards. Gold and Platinum members receive complimentary show tickets.
• Centre VidéotronminorGTM or Marketing PartnerEntertainment venue partnership providing shuttle service during shows and special promotional packages for Centre Vidéotron events. VIDEOTRON promo code offers free breakfast and bar credits with show-day stays.
• Proxi ExtraminorGTM or Marketing PartnerLoyalty program partnership offering exclusive preferred rates at the hotel for Proxi Extra members.
• First Data CanadacoreTechnology or IntegrationPayment processing services for secure online transactions and credit card processing at the hotel.
• Place Sainte-Foy & Place LaurierminorGTM or Marketing PartnerShopping center partnerships included in Stay & Shop package, providing $100 gift cards for these retail destinations with hotel bookings.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hôtel 71: Luxury boutique hotel in Old Quebec offering comparable premium rooms, suite categories, and event/wedding venues. Directly comparable in scale, pricing tier, and luxury leisure target segment.
• Marriott Quebec Downtown: Chain-affiliated business and leisure hotel in downtown Quebec City competing for the same corporate and group travel demand via Marriott Bonvoy distribution. Comparable room count and event space offering for business travelers.
• Hôtel Château Laurier Québec: Long-standing Quebec City hotel in the same Sainte-Foy/Quebec corridor with comparable mid-to-upper upscale positioning, multiple function spaces, and on-site dining. Competes for both business and leisure travelers in the Quebec City market.
• Entourage sur-le-Lac: Related resort property in Lac-Beauport under common Quebec ownership and linked by the Exclusively BE loyalty program, which spans both properties. Directly comparable resort positioning and closest operational peer for benchmarking ADR, package strategy, and loyalty economics.
• Hôtel Le Concorde Québec: Full-service hotel in Quebec City with broad-based accommodation, F&B, and meeting/event facilities. Competes in the same corporate and group travel market as Le Bonne Entente with comparable function space and Quebec City positioning.
• Hôtel Manoir Victoria: Established four-star luxury hotel in Old Quebec offering comparable room categories, F&B venues, spa, and indoor pool amenities. Serves the same leisure/business traveler mix in Quebec City and competes directly for similar package and weekend leisure demand.
• Hilton Quebec: Large chain-operated upscale hotel adjacent to Parliament Hill in Quebec City. Competes directly for corporate accounts, conferences, and group business with Hilton Honors loyalty reach and broader distribution than a single independent property.
• Auberge Saint-Antoine: Relais & Châteaux luxury boutique hotel in Old Quebec with comparable pricing, fine-dining positioning, and luxury leisure orientation. Competes for high-end romantic and experiential travelers in the Quebec City market at a similar ADR band.
• Fairmont Le Château Frontenac: Iconic Forbes-rated luxury hotel in Old Quebec City and the most prominent direct competitor to Le Bonne Entente in the Quebec luxury segment. Competes for the same leisure, couple, and corporate travel demand with a larger room count, global Fairmont/Accor loyalty distribution, and historic château positioning.

Regional players

• Le Germain Hôtel Charlevoix: Quebec-based luxury boutique chain operating in the Charlevoix region, with comparable design-led luxury positioning, resort amenities, and event programming. Competes for Quebec luxury leisure demand though in a different geographic catchment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/LeBonneEntente
• YouTubeyoutube.com/channel/UCODCWnL4CXggxZz5JTU-_7A
• Facebookfacebook.com/LeBonneEntente
• LinkedInlinkedin.com/company/hotel-le-bonne-entente
• Instagraminstagram.com/lebonneentente

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Le Bonne Entente Hotel