Inmedias.it

What Inmedias.it does

Inmedias.it GmbH is a Hamburg-based, founder-led IT service provider founded in 1998 that delivers open-source infrastructure and managed IT services to small and medium enterprises, non-profits and public institutions in Germany. The firm operates a four-pillar service portfolio: IT Service Management (acting as an external IT department covering monitoring, helpdesk, day-to-day operations, procurement and strategic consulting), IT Security Management (assessments, managed security, vulnerability analysis and NIS2 preparation delivered through the ITQ-Verbund partner network), Online Backup (NovaStor DataCenter), and custom Software Development. The commercial model combines recurring managed-service contracts (hourly credit accounts, quote-based annual engagements) with project-based professional services.

The technology stack is built on Linux and open-source building blocks — Proxmox Virtual Environment (KVM/LXC with Ceph, HA and live migration), Carbonio (sovereign collaboration suite positioning as an on-premise or EU-hosted Microsoft 365/Teams alternative), Pascom cloud VoIP, NoMachine NX terminal-server software, and NovaStor DataCenter backup — supplemented by nextcloud, Odoo and related open-source components. inmedias.it is Germany's sole Carbonio distributor (Zextras Certified Partner), a Proxmox Silver Partner since 2019, a Pascom Premium Partner and a NoMachine Value Partner with source code access, plus an ITQ-Verbund partner for cybersecurity and a founding member of the Open Source Business Alliance (OSBA).

Revenue is generated through five streams: IT Service Management subscription contracts, IT Security managed services, software development projects, Carbonio distribution/licensing and 2nd-level support to resellers, and professional services for Proxmox/Pascom/NoMachine/NovaStor product partnerships. The customer base is geographically concentrated in the Hamburg metropolitan area for core managed services, with Carbonio, Proxmox and Pascom projects extending nationwide and international Carbonio distribution into countries without a local Zextras partner. The company is bootstrapped and self-sustaining, with approximately 20 employees and two Managing Directors (Carsten Brunke, Jan Hendrik Stobbe).

Name

Inmedias.it

Legal name

inmedias.it Gesellschaft für Informationstechnologie mbH

Website

https://inmedias.it

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

Hamburg-based IT service provider founded in 1998 that delivers open-source infrastructure, managed IT, and cybersecurity to German SMEs, public institutions, and nonprofits. It is Germany's sole Carbonio distributor and certified partner for Proxmox, Pascom, and NoMachine.

Ownership category

akta.pro rank

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Service Management: Ongoing IT service contracts acting as external IT department for customers: monitoring, helpdesk, day-to-day operations, procurement and strategic consulting. Revenue generated through support contracts with hourly credit accounts — monthly support hours credited, with a disposition framework for overages.
2. IT Security Services: Cybersecurity assessments, managed security, vulnerability analysis and NIS2 preparation services, delivered in cooperation with the ITQ-Institut network.
3. Software Development: Custom software development for web, mobile and business applications, built by an interdisciplinary team. Charged on a project basis or through service contracts.
4. Carbonio Distribution and Support: As Germany's sole Carbonio distributor, supplying reseller licences and 2nd-level support contracts to channel partners. Attractive reseller pricing tiered by volume; 2nd-level support billed as flat rate or hourly allowance.
5. Product Partnerships (Proxmox, Pascom, NoMachine, NovaStor): Planning, implementation and ongoing operations for Proxmox virtualisation, Pascom VoIP, NoMachine terminal servers and NovaStor backup solutions. Includes subscription consulting for Proxmox and licence brokering for NoMachine.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

inmedias.it is a Hamburg-based IT service provider that acts as an external IT department for SMEs, non-profits and public institutions. It delivers managed IT services, IT security consulting, custom software development and online backup on a Linux and open-source stack, and distributes/implements four partner products: Carbonio (sovereign collaboration/email), Proxmox (virtualisation), Pascom (VoIP) and NoMachine (terminal server). As Germany's sole Carbonio distributor, it also supplies licences and 2nd-level support to channel partners.

Product overview

Inmedias.it offers a portfolio of four core open-source products (Carbonio, Proxmox Virtual Environment, NoMachine NX, and Pascom VoIP) complemented by managed services (IT-Servicemanagement, IT-Sicherheitsmanagement, Softwareentwicklung) and NovaStor-based online backup. Carbonio is the sovereign collaboration and email suite (on-premise or EU-hosted alternative to Microsoft 365), which bundles email, calendar, chat, video conferencing, files, tasks and notes under one roof, available as open-source Community Edition or commercial edition with HSM and archiving. Proxmox VE is the open-source virtualization platform for KVM VMs and LXC containers with integrated Ceph storage, HA, live migration and built-in backup via Proxmox Backup Server, plus the Proxmox Mail Gateway for email security and the Proxmox Datacenter Manager for multi-site control. NoMachine NX provides bandwidth-optimized terminal server access for Linux and Windows. Pascom delivers cloud VoIP telephony with a web UI for self-administration. These products share a common thread: open-source basis, on-premise or EU data-center hosting, and operation by inmedias.it as a certified partner.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Service Management

Quantifiable outcome

• Carbonio migrates mailboxes, calendars and contacts with no noticeable downtime for end users.
• +3 more outcomes

Segments5 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration32 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Proxmox Server Solutions GmbHcoreTechnology or Integration · 1 January 2019Proxmox Silver Partner since 2019. inmedias.it plans, implements and operates Proxmox virtualisation infrastructures for SMEs, government and public institutions, from single-host to multi-node Ceph clusters. Also provides subscription consulting and manages ongoing Proxmox subscriptions.
• Zextras SrlcoreTechnology or IntegrationZextras Certified Partner and Germany's sole Carbonio distributor. inmedias.it supplies Carbonio licences and 2nd-level support to resellers across Germany, and handles international distribution on behalf of Zextras for countries without a local partner. The company consults in German, English, Swedish and Portuguese. As Zextras Certified Partner it has a direct line to the vendor.
• pascom GmbH & Co. KGcoreTechnology or IntegrationPascom Premium Partner. inmedias.it implements Pascom VoIP telephone systems for businesses of all sizes, from small medical practices to call centres with hundreds of concurrent calls. Provides consulting, implementation, migration, ongoing operations and support.
• NoMachine S.à r.l.coreTechnology or IntegrationNoMachine Value Partner with source code access enabling custom adaptations. inmedias.it implements NoMachine terminal servers for Linux and Windows, procures licences (Workstation, Terminal Server, Cloud Server, Enterprise editions) and handles custom integration cases beyond standard product capabilities.
• ITQ-InstitutcoreStrategic or Co-development PartnerPartner-Systemhaus (partner system house) in the ITQ-Institut verbund. inmedias.it delivers the ITQ-Basisprüfung (standardised one-day security assessment), Managed Security concept and NIS2 Status-Check as part of the ITQ network. Regular knowledge exchange with other IT system houses in the German-speaking market.
• Open Source Business Alliance (OSBA)coreStrategic or Co-development PartnerFounding member of the Open Source Business Alliance (OSBA). Active in shaping the open-source business ecosystem in Germany and Europe.
• Free Software Foundation Europe (FSFE)minorStrategic or Co-development PartnerLong-standing supporter of the FSFE. inmedias.it has been a Silver Supporter for over 20 years, contributing financially and through active community involvement.
• Trusted Cloud (BMWi)minorOthersinmedias.it GmbH holds Trusted Cloud certification, verified by Capgemini on behalf of the German Federal Ministry for Economic Affairs and Energy (BMWi), covering transparency, security, quality and legal compliance for cloud technology services.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Computacenter: Large European IT infrastructure and services provider headquartered in Germany/UK, serving enterprise and mid-market with managed services, virtualization, and workplace solutions — adjacent to inmedias.it's full-service IT offerings.
• IONOS: Germany's largest cloud and hosting provider, offering infrastructure, cloud, and managed services for SMEs — a broader incumbent in the same sovereign-IT/hosting space inmedias.it operates in.
• Bechtle: One of Germany's largest IT services and system-house providers, offering managed services, software distribution, and infrastructure. Overlaps broadly with inmedias.it's IT service management and reseller functions but at national scale.

Direct peers

• Ratiodata: German IT services provider for SMEs and public-sector banks, offering managed IT, security, and infrastructure services — comparable in customer segments and service delivery model.
• Univention: German IT company focused on open-source identity, groupware and cloud services for SMEs and public institutions — closely aligned with inmedias.it's open-source, digital sovereignty mission for the DACH Mittelstand.
• GOB Software & Systemhaus: German open-source-focused IT services and software distributor headquartered in Koblenz, specializing in email, groupware, and enterprise collaboration — a comparable two-leg business of services plus distribution.
• SVA System Vertrieb Alexander: German system house providing IT infrastructure, virtualization, data center, and managed services for SMEs and enterprises — directly comparable to inmedias.it's IT service management and software partnership business.

Emerging players

• Open-Xchange: Provider of open-source email and collaboration software (OX App Suite) for ISPs, telcos and hosters — a partial competitor to Carbonio and a relevant reference point in the European open-source collaboration stack.
• Nextcloud: Europe-based open-source file collaboration and productivity platform, used by inmedias.it as a building block. Adopts a similar digital sovereignty value proposition and competes with Carbonio/Microsoft 365 in adjacent workloads.

Others

• Zextras Srl: Italian vendor of Carbonio (the on-premise collaboration suite inmedias.it distributes). Comparable as the technology partner whose product roadmap underpins inmedias.it's distribution and 2nd-level support business.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/inmedias-it-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inmedias.it