ProCare Pharmacy

What ProCare Pharmacy does

ProCare Pharmacy is a privately held, single-location community retail pharmacy headquartered at 9191 Westminster Ave, Suite 108, Garden Grove, California, within the AMD Medical Plaza. The company serves local patients through prescription dispensing, diabetes care (including diabetic shoes and glucose monitoring supplies), durable medical equipment (braces, supports, mobility aids), over-the-counter products, telemedicine consultations, and bookable diagnostic and specialist services. The website indicates 1-10 employees and a community-pharmacy positioning focused on personalized pharmacist-led medication counseling.

The technology stack is built on third-party partnerships rather than proprietary software. The RX365 platform powers the pharmacy's mobile refill, medication history, secure chat, insurance card upload, and prescription transfer workflows. iCare+ delivers telemedicine access to U.S. board-certified doctors via phone, video, or app at $45 per one-time visit or $39 per month for up to five family visits. NimbleRx adds an additional prescription management channel. Online booking extends the storefront into in-person sonography, X-ray, MRI, and specialist consultations with published prices ranging from $80 (general doctor) to $450 (MRI).

Revenue derives from a hybrid of prescription fills (transaction-fee model under multiple accepted insurance plans), hardware/OTC retail sales, recurring telemedicine subscriptions, and unit-priced diagnostic/specialist services. Free home delivery within a 5-mile radius is the primary convenience differentiator against larger chains. The company is locally owned with no disclosed parent, investors, or expansion history, and operates as a sole-site community anchor combining retail pharmacy and adjacent clinical services.

Name

ProCare Pharmacy

Legal name

ProCare Pharmacy

Website

https://procaredrugstore.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

ProCare Pharmacy is a single-location community retail pharmacy in Garden Grove, California, dispensing prescriptions and providing durable medical equipment, diabetes care supplies, telemedicine, and bookable diagnostic imaging and specialist consultations for local patients.

Ownership category

akta.pro rank

Product category

Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (456110), Pharmacies and Drug Retailers (45611)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Pharmacy & Health Essentials Delivery (CRAFAFAI)

akta.pro secondary industries

Health & Pharmacy Omnichannel (CRAFAEAK), Pharmacy-Integrated Virtual Care & ePrescribing (Employer Benefit) (HLALADAH)

Keywords

• Retail pharmacy services
• Prescription dispensing
• Durable medical equipment
• Telemedicine consultations
• Diabetes care supplies

Headquarters

HQ city

Garden Grove

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Prescription Dispensing: Core pharmacy service dispensing medications to patients with or without insurance coverage. Revenue generated through prescription fills and medication counseling services.
2. Durable Medical Equipment (DME): Sales of medical equipment including braces, supports, mobility aids, and diabetic shoes to support patient mobility and recovery.
3. Over-The-Counter (OTC) Products: Retail sales of OTC medications, vitamins, first-aid supplies, and health products.
4. Telemedicine Consultations: Virtual doctor visits through iCare+ platform. Offers one-time visits at $45 or monthly subscription at $39 covering 5 visits per month for subscriber and family members.
5. Medical Imaging and Specialist Consultations: Bookable services including sonography ($320), X-ray examination ($430), MRI examination ($450), cardiologist consultation ($100), and neurologist consultation ($120).

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

ProCare Pharmacy is a community retail pharmacy that dispenses prescription medications and provides personalized medication counseling to local patients. It also sells durable medical equipment (braces, mobility aids, diabetic shoes) and over-the-counter health products, and operates a free home delivery service within a 5-mile radius. The pharmacy offers integrated telemedicine visits through iCare+ and online booking for diagnostic imaging and specialist consultations (cardiology, neurology, general practice, sonography, X-ray, MRI).

Product overview

ProCare Pharmacy is a community retail pharmacy operating as a single unified pharmacy with multiple service departments. The core offering centers on pharmaceutical care through Prescription Services, complemented by specialized Diabetes Care (including diabetic shoes and supplies) and Medical Supplies (durable medical equipment and over-the-counter items). The pharmacy also offers iCare+ Telemedicine as an integrated service for remote doctor consultations, plus an online booking system for diagnostic services including Sonography, Cardiology, General Doctor, X-Ray, MRI, and Neurology consultations. All services are accessible through the pharmacy's website and patient portal, with free home delivery within a 5-mile radius.

Differentiator

Problem solved

Functional benefit

Products and services

• Prescription Services Prescription dispensing with personalized medication counseling and patient education, available to local patients with or without insurance. Includes free home delivery within a 5-mile radius.
• Diabetes Care Specialized products and supplies for diabetes management including diabetic shoes and glucose monitoring supplies, designed for comfort, style, and stability.
• Medical Supplies Retail sales of durable medical equipment including braces, supports, mobility aids, over-the-counter items, and diabetic shoes to support mobility, recovery, and daily living activities.
• iCare+ Telemedicine Telemedicine service providing access to U.S. board-certified doctors through phone, video, or mobile app visits; available as a $45 one-time visit or $39 monthly subscription covering up to 5 visits per month for subscriber and family members.
• Sonography Diagnostic ultrasound imaging service available for online booking at $320 per 1-hour session, performed for patients seeking non-invasive imaging.
• X-Ray Examination Diagnostic X-ray imaging service available for online booking at $430 per 1-hour examination.
• MRI Examination Diagnostic MRI imaging service available for online booking at $450 per 1-hour examination.
• Consult with a Doctor General medical consultation service available for online booking at $80 per 1-hour session with a doctor.
• Consult with a Cardiologist Cardiology consultation service available for online booking at $100 per 1-hour session with a cardiologist.
• Consultation with Neurologist Neurology consultation service available for online booking at $120 per 1-hour session with a neurologist.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• iCare+coreTechnology or IntegrationPartnership providing telemedicine services through iCare+ platform, offering access to U.S. board-certified doctors via phone, video, or mobile app visits. Customers can access $45 one-time visits or $39 monthly subscription plans covering 5 family visits per month.
• RX365coreTechnology or IntegrationRX365 pharmacy app platform enabling prescription refills, medication viewing, status updates, secure chat with pharmacy staff, insurance card uploads, and prescription transfers from other pharmacies.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Walgreens: Walgreens is a national retail pharmacy chain offering prescription dispensing, OTC, DME, immunization, and increasingly telemedicine services. It directly competes with ProCare in Garden Grove and represents the benchmark omnichannel pharmacy operating model ProCare is attempting to localize.
• CVS Pharmacy: CVS is the largest U.S. retail pharmacy chain, dispensing prescriptions and selling OTC/DME/health products through thousands of storefronts. It is the dominant incumbent against which any independent community pharmacy like ProCare competes for local Rx and front-of-store traffic.
• Rite Aid: Rite Aid is a multi-state retail drugstore chain dispensing prescriptions and selling health/wellness products. As a traditional chain pharmacy competitor, it provides a relevant scale and assortment benchmark for independent operators like ProCare.

Direct peers

• Amazon Pharmacy: Amazon Pharmacy (built on the PillPack acquisition) is a digital-first pharmacy offering home delivery and integrated prescription management. It competes most directly with ProCare's RX365 app + free local delivery + prescription transfer value proposition.
• Alto Pharmacy: Alto is a tech-enabled pharmacy offering free same-day prescription delivery, app-based refills, and pharmacist messaging. It mirrors ProCare's integrated app-plus-delivery playbook but at scale across multiple U.S. metros.
• Capsule: Capsule is a digital-first pharmacy combining prescription management, same-day delivery, and pharmacist chat — substantially overlapping ProCare's RX365-enabled app, secure chat, and free 5-mile delivery model.
• Hims & Hers Health: Hims & Hers combines telehealth consultations, prescription medications, and OTC wellness products in a single consumer brand. Its telehealth-plus-pharmacy model overlaps directly with ProCare's iCare+ telemedicine + prescription dispensing stack.

Emerging players

• Pharmaca Integrative Pharmacy: Pharmaca combines prescription dispensing with natural health products and integrative wellness consultations. It is comparable to ProCare's blended pharmacy plus DME/OTC plus health-adjacent service positioning.
• Honeybee Health: Honeybee Health is an online pharmacy specializing in generic prescriptions with mail-order delivery. It represents an emerging digital competitor for ProCare's refill/transfer business from cost-conscious patients in the broader region.
• Mark Cuban Cost Plus Drugs: Cost Plus Drugs is a cash-pay online pharmacy selling generic medications at transparent low prices with home delivery. It is an emerging threat to ProCare's prescription revenue on price-sensitive scripts while not directly competing locally in Garden Grove.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/procarepharm_ca
• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ProCare Pharmacy