What RCH Communications does

RCH Communications is a privately held, family-owned telecommunications and low-voltage infrastructure services company founded in 2001 by brothers Bret and Jason Christenson and headquartered in Waukesha, Wisconsin. The firm designs, installs, and maintains structured cabling systems (Cat5e, Cat6, Cat6A copper and fiber optic), overhead paging and public address systems, cellular Distributed Antenna Systems (DAS) for in-building signal amplification, and sound masking / white noise systems for office privacy. The customer base is concentrated in southeastern Wisconsin, including Milwaukee, Waukesha, Brookfield, and Madison, with named commercial clients spanning manufacturing, healthcare, food distribution, nonprofit, and engineering firms such as Fristam Pumps, Sysco, Hunger Task Force, Norris Adolescent Center, and Custom Service Hardware.

The company's core technology is low-voltage telecommunications infrastructure installation and structured cabling rather than proprietary software or hardware. RCH holds a Leviton Certified Installer designation, uses Fluke testing and certification equipment for quality assurance, and is positioning its service line as 'AI-Ready Network Infrastructure' that supports AI workloads, predictive maintenance, and smart workplace automation through high-performance copper and fiber cabling. Vendors supplying products RCH installs include HellermannTyton, Pelco, Vicon, Valcom, Bogen Communications, Wilson Pro, and Pure Resonance Audio; a strategic relationship with Ontech Systems, a local MSP, channels managed-IT client referrals.

RCH operates a project-based B2B services model: each engagement is scoped via site survey, designed to spec, quoted individually, and installed by in-house technicians, with no public pricing or self-serve channel. Revenue is generated from one-time professional installation work plus an expanding recurring quarterly Maintenance Program. Customer acquisition relies on direct enterprise field sales, organic referrals, content marketing through a Wisconsin-focused SEO blog, and a formal Managed Service Provider Referral Program that pays 3% of net first-year revenue to referring IT partners. The business is small (1-10 employees), bootstrapped with no external funding, and operates exclusively within a single Wisconsin region.

Name

RCH Communications

Legal name

RCH Communications

Website

https://rch-com.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

RCH Communications is a family-owned Wisconsin low-voltage infrastructure services firm that designs, installs, and maintains structured cabling, paging, cellular amplification (DAS), and sound masking systems for commercial clients in southeastern Wisconsin.

Ownership category

akta.pro rank

Headquarters

HQ city

Waukesha

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Professional Installation Services: Revenue generated from professional installation of network infrastructure, paging systems, cellular amplification, and sound masking systems. Services are project-based with custom quotes per job.
2. Maintenance and Support Services: Ongoing quarterly maintenance program providing network inspection, testing, repair, and documentation services to ensure continued reliability and performance.
3. MSP Referral Program Commission: Company pays 3% of net first-year sales revenue to MSP partners who refer clients. This is a cost of customer acquisition rather than a revenue stream.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

RCH Communications provides professional installation of low-voltage telecommunications and network infrastructure for commercial clients, including structured cabling, paging systems, cellular amplification (DAS) solutions, and sound masking systems. The company operates as a licensed and certified installer serving southeastern Wisconsin, backed by a preventive maintenance program and quality assurance through Fluke testing.

Product overview

RCH Communications is a Wisconsin-based telecommunications and low-voltage solutions provider offering a portfolio of five interconnected service offerings centered on physical infrastructure installation and maintenance. The core portfolio includes Network Infrastructure Services (structured cabling using copper and fiber optic cables), Paging Systems (overhead/PA systems for communication and emergencies), Cellular Amplification Systems (DAS for in-building coverage), and Sound Masking Systems (white noise for privacy). These services are complemented by a quarterly Maintenance Program that provides ongoing inspection, testing, and documentation. The company operates as a single-service business model where each offering addresses distinct but complementary low-voltage infrastructure needs for commercial clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Structured Cabling Installation
• Paging System Installation
• Cellular Amplification (DAS) Systems
• Sound Masking Systems

Quantifiable outcome

• Projects completed with proper testing and certification using Fluke testing equipment
• +2 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core.

• HellermannTytoncoreTechnology or IntegrationTechnology partner providing quality cabling and connectivity products. HellermannTyton supplies products used in RCH installations, enabling reliable and cutting-edge solutions.
• ValcomcoreTechnology or IntegrationPaging and intercom system manufacturer. Valcom is a key supplier of overhead paging and public address systems that RCH installs for clients.
• Bogen CommunicationscoreTechnology or IntegrationAudio equipment manufacturer providing paging systems, amplifiers, and speakers. Bogen is a key partner for RCH's paging system installations.
• Wilson ProcoreTechnology or IntegrationCellular signal amplification systems manufacturer. Wilson Pro provides the DAS (Distributed Antenna System) equipment that RCH installs for in-building cellular coverage.
• LevitoncoreTechnology or IntegrationRCH is a Leviton Certified Installer, authorized to install Leviton's network infrastructure products including cabling, connectors, and panel solutions.
• Ontech Systems, Inc.coreStrategic or Co-development PartnerOntech is a trusted partner in the IT and Managed Service Provider space. RCH works alongside Ontech to deliver curated and effective telecommunications solutions to shared clients. Ontech represents RCH's capabilities to their managed IT clients.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Wilson Electronics (WilsonPro): Manufacturer of cellular signal amplification and DAS equipment that RCH installs; competes indirectly with RCH as end customers sometimes buy direct or through other certified installers.
• Leviton: Major manufacturer of structured cabling, connectivity, and network infrastructure products; RCH is a Leviton Certified Installer, making Leviton both an upstream vendor and a broad market incumbent whose brand competes for end-customer mindshare.
• Belden: Global manufacturer of copper and fiber cabling plus connectivity products used in enterprise networks; competes indirectly with RCH as a brand-suggested alternative to local cabling installers.
• Corning: Leading fiber optic cabling manufacturer whose enterprise network products are installed by integrators like RCH; competes at the product/vendor level for end-customer specification decisions.
• HellermannTyton: Connectivity and cable management products manufacturer; named RCH partner supplying cabling infrastructure, representing both a supplier relationship and an incumbent brand competing for installer mindshare.

Direct peers

• Black Box: National provider of network infrastructure services including structured cabling, AV integration, and low-voltage deployments serving commercial clients across multiple regions, directly comparable in service mix to RCH's cabling-focused offerings.
• Wachter: National low-voltage integrator offering structured cabling, security, wireless, and electrical infrastructure services to commercial and industrial clients, overlapping RCH's core installation scope.
• IES Communications: Subsidiary of IES Holdings delivering low-voltage telecommunications contracting including structured cabling, audio-visual, security, and wireless/DAS installations for commercial and enterprise customers.
• Communication Technology Services (CTS): Specialist in in-building wireless solutions including DAS, small cell, and structured cabling for enterprise venues, highly comparable to RCH's cellular amplification and cabling portfolio.
• Faith Technologies: Electrical and low-voltage specialty contractor providing structured cabling, DAS, paging, and sound masking systems to commercial clients across multiple U.S. regions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/RCH_Comm

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RCH Communications