What Wachter does

Wachter is a privately held, family-owned nationwide technology solutions integrator headquartered in Lenexa, Kansas. Founded in 1930 as a Kansas City electrical contractor, the company has evolved over nearly a century into a multi-vertical integrator that delivers end-to-end technology services spanning consulting, design, engineering, staging, installation, and ongoing managed services. Its portfolio covers physical security (access control, intrusion monitoring, video management), IT networks (structured and fiber cabling, enterprise wireless), audio/video, IoT including the TempWatch environmental monitoring solution, fire and life safety, automation and controls, voice/VoIP, renewable energy, and electrical systems. Wachter sells to enterprise customers across at least fifteen named verticals, with documented flagship deployments such as a 650-location security rollout for Valvoline in nine weeks, a 1,000+-location wireless infrastructure refresh with 55,000 Mist devices for a national retailer, and a 335-location VoIP upgrade for a nationwide retailer.

The company's operating model is differentiated by a 100% W-2 field service workforce (no subcontracted labor) deployed through seventeen Regional Technology Offices across the United States, supported by a dedicated engineering arm (Wachter Technology Solutions / WTS in Mt. Laurel, NJ) and a healthcare-focused sub-brand (Wachter Healthcare Solutions / NOVA). Wachter operates the TRUST platform, a proprietary ERP providing real-time CRM, project management, and field service management capabilities for both internal operations and customer visibility. Revenue is generated through three streams: professional services (consulting, design, engineering, installation), equipment integration and resale (security, networking, AV, automation hardware), and recurring managed services (24/7 help desk, network monitoring, lifecycle maintenance), with quote-based enterprise project pricing and monthly invoicing.

Wachter is privately held by the Botteron family, with no disclosed venture capital or private equity backing, and has grown organically over its ninety-plus-year history. Strategic technology alliances with Intel (U.S. Channel Partner of the Year 2021, Emerging Technology), Cisco (Gold Partner), Axis Communications (2019 Property Management Partner of the Year), and RF Controls (2026) underpin its integration capabilities. Recent operating moves include the opening of a Customer Experience Center in Mt. Laurel in 2023, the December 2025 launch of a seventeenth Regional Technology Office in Salt Lake City, the December 2025 hire of a Business Development and Strategic Innovation leader, and a January 2026 partnership to deliver enterprise-scale UHF RFID RTLS deployments nationally.

Name

Wachter

Legal name

Wachter, Inc.

Website

https://wachter.com

Company type

Private

Founded year

1930

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Wachter is a family-owned, nationwide technology solutions integrator founded in 1930, serving enterprise clients across retail, healthcare, financial services, and industrial verticals with end-to-end physical security, IT, IoT, and managed services delivered through 17 U.S. Regional Technology Offices and a dedicated W-2 technician workforce.

Ownership category

akta.pro rank

Product category

Technology Integration Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

akta.pro secondary industry

Managed Wi‑Fi & WLAN Services (Campus/Branch) (HDAIAGAB)

Keywords

• Technology integration services
• Physical security solutions
• IT network infrastructure
• Nationwide technology rollouts
• Managed services support

Headquarters

HQ city

Lenexa

HQ country

United States

HQ region

North America

Offices19 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: Wachter generates revenue through comprehensive professional services including consulting, design, engineering, installation, configuration, and staging of technology solutions. Services span new construction and remodels, nationwide rollouts, and managed services.
2. Managed Services: Ongoing managed services including 24/7 help desk support, network monitoring, and maintenance contracts that provide recurring revenue from existing customer base.
3. Equipment Integration: Procurement and integration of technology equipment including physical security systems, IT networking equipment, audio/video solutions, and automation controls, bundled with installation services.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Wachter is a nationwide technology solutions integrator that delivers end-to-end services from consulting, design, and engineering through installation, configuration, and ongoing maintenance for enterprise customers. Its core offerings span physical security (access control, intrusion monitoring, video management), IT networks (structured cabling, fiber, wireless), audio/video, IoT, fire and life safety, automation and controls, voice/VoIP, renewable energy, and electrical systems, executed via dedicated W-2 field crews and supplemented by managed services and the proprietary TRUST platform.

Product overview

Wachter is a nationwide technology solutions integrator offering a comprehensive, integrated portfolio of technology solutions spanning multiple domains. The core offering consists of physical security (access control, intrusion monitoring, video management), IT infrastructure (networking, structured/fiber cabling, Wi-Fi deployment), AV solutions (digital signage, conference rooms, sound masking), IoT solutions including TempWatch, fire and life safety, automation and controls, voice/VoIP, renewable energy, and electrical systems. The company operates specialized divisions including Wachter Healthcare Solutions (NOVA) and Wachter Technology Solutions (WTS) for specific market segments. Supporting services include managed services with 24/7 help desk, nationwide technology rollouts, design and engineering, and staging/configuration. Wachter's proprietary Trust platform provides collaborative ERP functionality including CRM, project management, and field service management.

Differentiator

Problem solved

Functional benefit

Brands

• WTS (Wachter Technology Solutions): Wachter's technology arm that solves complex customer challenges with design, engineering, configuration, and technology integration services.
• NOVA
• TRUST

Products and services

• Physical Security Comprehensive physical security solutions including access control, intrusion monitoring, and video management systems (VMS) to protect facilities and assets for enterprise customers across verticals.
• IT Networks Enterprise-grade IT networking solutions including data cabling, structured cabling, and fiber optic installation services for businesses across the U.S.
• Audio and Video (AV) AV solutions including conference room technology, digital signage, sound masking, and touchless meeting solutions for enterprise communication needs.
• Internet of Things (IoT) Enterprise IoT solutions including TempWatch environmental monitoring and integrated IoT deployments for operational efficiency and automation.
• Fire and Life Safety Fire alarm systems and life safety solutions ensuring code compliance and protection for commercial and industrial facilities.
• Automation and Controls Industrial automation and control systems for manufacturing, process control, and building management applications.
• Voice/VoIP Voice communication solutions including Voice over IP (VoIP) systems, installation, and configuration for multi-location retailers and enterprises.
• Renewable Energy Solar and photovoltaic (PV) systems, energy-efficient lighting retrofits, and sustainable energy solutions for commercial and industrial applications.
• Electrical Systems Comprehensive electrical systems installation, design-build, and maintenance services for commercial and industrial environments.
• Managed Services Ongoing technology management including 24/7 help desk, network monitoring, and constant presence support to maintain customer operations.
• Nationwide Rollouts Large-scale technology deployment services deploying certified technicians and electricians to implement technologies across multiple retail and enterprise sites nationwide.
• Design and Engineering Comprehensive design and engineering services for technology infrastructure including site assessments, systems engineering, and project planning.
• Staging and Configuration Equipment staging, assembly, and configuration services ensuring proper setup before on-site installation.
• Consulting Technology consulting services supporting customer strategy, requirements definition, and solution design prior to deployment.
• New Construction and Remodels Technology integration services for new construction and remodel projects, delivering structured cabling, security, and AV systems in new or renovated facilities.
• Cybersecurity

Quantifiable outcome

• Completed nationwide rollout of 650 locations in 9 weeks for Valvoline
• +3 more outcomes

Named customers5 records

Segments15 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• RF Controls LLCcoreStrategic or Co-development Partner · 11 January 2026RF Controls LLC, a global leader in overhead passive UHF RFID real-time location systems, partnered with Wachter to deliver turnkey enterprise-scale UHF RFID RTLS deployments across the United States. The collaboration combines RF Controls' precision location technology with Wachter's nationwide engineering, installation, and lifecycle support capabilities, enabling enterprise clients to implement item-level tracking and automation at scale.
• IntelcoreTechnology or IntegrationIntel US Channel Partner with recognition as 2021 Emerging Technology Partner of the Year. Wachter delivers unique solutions to enterprises incorporating IoT and edge technologies through this partnership.
• CiscocoreTechnology or IntegrationCisco Gold Partner status, providing enterprise networking and collaboration solutions through Wachter's integration services.
• Axis CommunicationscoreTechnology or IntegrationAxis Communications partner awarded Wachter 2019 Property Management Partner of the Year for exemplary success in delivering innovative network video and security solutions.
• NRF (National Retail Federation)minorGTM or Marketing PartnerWachter exhibits at NRF Vision: Retail's Big Show to demonstrate retail technology innovations and connect with retail industry customers.
• Loss Prevention Research Council (LPRC)coreStrategic or Co-development PartnerWachter contributed a Proto LUMA holographic unit to LPRC and became an LPRC Innovate Partner to drive research-backed retail innovation. Wachter participates in LPRC initiatives including the Innovate Program, Fusion Program, and ORC Blitz initiative.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Black Box Corporation: Black Box provides IT network infrastructure, unified communications, and data center services with a strong systems integration practice comparable to Wachter's IT Networks and VoIP offerings.
• IES Communications: IES Communications is a nationwide low-voltage systems integrator specializing in structured cabling, security, AV, and wireless deployments, closely paralleling Wachter's nationwide rollout capabilities.
• Convergint Technologies: Convergint is the largest direct competitor to Wachter, providing enterprise security, fire alarm, and systems integration services with a similar multi-vertical focus and nationwide service delivery model across North America.
• AVI-SPL: AVI-SPL is a leading global provider of AV integration, collaboration, and digital workplace services with strong overlap to Wachter's audio/video and conference room technology offerings.
• Faith Technologies: Faith Technologies is an electrical and systems integration contractor with significant overlap in electrical systems, automation/controls, and nationwide multi-site commercial deployments, comparable to Wachter's industrial vertical offerings.

Emerging players

• Rosendin: Rosendin is a large electrical contracting firm with growing technology and low-voltage integration capabilities, emerging as a competitor in multi-site commercial technology deployments similar to Wachter's industrial and electrical systems offerings.

Broad incumbents

• CDW Corporation: CDW is a major multi-brand technology solutions provider serving business, government, and education customers with hardware, software, and integrated services—overlapping Wachter's IT networks, hardware integration, and managed services offerings at a much larger scale.
• Anixter (Wesco): Anixter (now part of Wesco) is a major distributor and value-added services provider for network, security, and wireless infrastructure products, with significant overlap in cabling, security, and wireless deployment services.
• World Wide Technology (WWT): WWT is a large, privately held technology solutions provider offering supply chain, integration, and professional services with significant overlap in IT infrastructure and managed services for enterprise customers.
• Insight Enterprises: Insight is a global technology integrator and solution provider offering hardware, software, and services including managed services—comparable to Wachter's enterprise IT integration model but at broader scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/wachterinc
• LinkedInlinkedin.com/company/wachter

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wachter