Builder Services

What Builder Services does

Builder Services Inc of NC is a commercial property restoration services company headquartered in Creedmoor, North Carolina, operating across the Southeastern United States with a primary focus on North Carolina. Founded around 2007, the company provides 24/7/365 emergency response and comprehensive restoration services for commercial properties affected by fire, water, mold, and storm damage, as well as disinfecting and board-up services. The service portfolio spans the full restoration lifecycle from damage assessment and mitigation through reconstruction, with sub-services including burst pipe repair, appliance leak cleanup, basement waterproofing, and emergency response planning for natural disasters.

The company employs IICRC-certified technicians who adhere to the ANSI/IICRC S500 standard for water damage restoration and utilizes commercial-grade water extraction, drying, dehumidification, and diagnostic equipment. Its technology stack is equipment- and labor-driven rather than software-driven — there is no public API, platform, or software product, and operations are coordinated through a direct phone line (919-750-0803), a service-area website with 60+ city landing pages, and insurance company referral partnerships.

Revenue is generated through project-based professional service fees, with the substantial majority of work paid via insurance claims facilitated by partnerships with multiple insurance carriers. The customer base is diversified across commercial property owners, property managers, healthcare and institutional facilities (hospitals, schools, nursing homes, day care centers), municipalities, retail, hotels, and multi-family housing. The company maintains an A+ BBB rating and a 4.9/5 average across 140+ customer reviews, reflecting strong reputation metrics within its regional market.

Name

Builder Services

Legal name

Builder Services Inc of NC

Website

https://builderservicesnc.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Builder Services Inc of NC is a commercial restoration company providing 24/7 emergency fire, water, mold, and storm damage restoration services to commercial properties across North Carolina and the Southeastern United States, with IICRC-certified technicians and insurance company partnerships.

Ownership category

akta.pro rank

Product category

Commercial Restoration Services

NAICS

Construction of Buildings (236)

SIC

Construction - Special Trade Contractors (1700)

akta.pro primary industry

Disaster Recovery & Restoration General Contracting (IMAFAAAJ)

akta.pro secondary industries

Demolition, Debris Removal & Site Cleanup (HSAPAOAC), Structural Repair & Framing Reconstruction (HSAPAOAG), Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI)

Keywords

• Commercial restoration services
• Disaster recovery services
• Water damage restoration
• Fire damage restoration
• Mold remediation services

Headquarters

HQ city

Creedmoor

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Commercial Restoration Services: Service-based revenue from commercial property restoration including fire damage, water damage, mold removal, emergency response, and reconstruction services. Revenue is generated through project-based service fees, with services often paid through insurance claims.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Builder Services Inc of NC provides commercial disaster restoration services including fire damage restoration, water damage restoration, mold removal and remediation, storm damage cleanup, emergency board-up, and disinfecting services. The company serves commercial property owners, property managers, and insurance carriers across more than 60 cities in North Carolina and the broader southeastern United States, operating 24/7/365.

Product overview

Builder Services is a commercial restoration services company offering a unified suite of disaster recovery and restoration services across the Southeastern United States. The core offering consists of Fire Damage Restoration, Water Damage Restoration, Mold Removal, Emergency Response Plans, Disinfecting Services, and Board-Up Services. These services are complemented by specialized sub-services including burst and frozen pipe repair, appliance leak cleanup, and insurance claim assistance. The company operates 24/7/365 and serves commercial properties including hospitals, multi-family housing, day care centers, churches, retail stores, hotels, municipalities, and schools.

Differentiator

Problem solved

Functional benefit

Products and services

• Fire Damage Restoration

Quantifiable outcome

• 4.92 out of 5.0 customer rating from 140+ reviews

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Insurance Companies (Multiple)coreChannel Partner/ Reseller/ DistributorBuilder Services Inc of NC partners with multiple insurance companies to process claims efficiently. They work directly with insurance representatives to provide damage assessments, cost estimates, and coordinated restoration services. The partnership enables property owners to receive fair settlements and streamlined restoration processes.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Paul Davis Restoration: Paul Davis is a national franchise restoration company providing fire, water, mold, and reconstruction services to residential and commercial customers. It is a direct peer with comparable service portfolio, insurance relationships, and franchise operating model.
• 1-800-WATER DAMAGE: 1-800-WATER DAMAGE is a North American franchise network offering water, fire, and mold restoration. It directly competes with Builder Services on commercial mitigation and reconstruction work.
• Rainbow Restoration: Rainbow Restoration is a Neighborly company franchise network providing water, fire, and mold restoration services. It directly competes with Builder Services for commercial property claims and insurance referrals.
• PuroClean: PuroClean is a US franchised restoration network specializing in property damage emergency response, mitigation, and reconstruction. Direct peer for Builder Services in service scope and customer type.
• Restoration 1: Restoration 1 is a national franchise restoration brand offering water, fire, and mold damage repair for residential and commercial properties. Direct comparable in service mix and customer profile.
• SERVPRO: SERVPRO is the largest US franchised commercial and residential restoration brand, offering fire, water, mold, and reconstruction services. It is the most directly comparable competitor and benchmark for franchise-vs-independent positioning in Builder Services' core category.

Broad incumbents

• Belfor Property Restoration: Belfor is a large, multinational property restoration company serving commercial and industrial clients. Comparable service portfolio but larger scale and broader geographic reach than Builder Services.
• ServiceMaster Restore: ServiceMaster Restore is an established national restoration brand, part of ServiceMaster Brands, serving commercial and residential clients. Broad incumbent in the same space with deeper operational scale.

Emerging players

• Allied Restoration Partners: Allied Restoration Partners is a regional/national consortium of independent restoration operators. It represents the type of consolidator/peer group Builder Services could partner with, joint-venture with, or be acquired by to gain scale.
• Steamatic: Steamatic is a restoration and cleaning franchise network offering water, fire, and mold restoration services. Direct overlap in commercial mitigation and reconstruction capability.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Builder Services