Percasso Coffee Service

What Percasso Coffee Service does

Percasso Coffee & Bottled Water Service, Inc. (dba Percasso Coffee Service) is a privately held, family-owned B2B office beverage provider founded in 1993 by Matt Burr and his wife Erika Burr in Portland, Oregon. The company installs, maintains, and services professional-grade coffee brewing, water dispensing, and ice equipment, and delivers coffee, water, and ancillary consumables to office clients on scheduled routes in the greater Portland Metro area. Core product lines include locally roasted coffee sourced from 10+ Portland-area roasters (Stumptown, Water Avenue, Thornton Family, Portland Coffee Roasters, Jim & Patty's, Cellar Door, Nossa Familia, Dapper & Wise, Caravan, Street Roast), brewing equipment from Wilbur Curtis, Cafection, Bravilor Bonamat, and De Jong Duke, and water solutions including sparkling coolers (Bunn Refresh, Waterlogic WL500), filtered and bottled water, and Follett Series 7 ice machines, with kegerator programs for cold brew and kombucha on tap.

The company's technology stack is physical rather than software-based: bean-to-cup espresso machines, drip brewers, water filtration and cooling systems, and ice machines installed and serviced by Percasso's own technical staff. There is no API, software platform, or AI component. Revenue is generated primarily through recurring monthly service subscriptions, with brewing and cooling equipment provided at no charge subject to minimum monthly purchase, no contractual commitment, and no hidden fees or deposits. The GTM motion is direct B2B sales to offices, apartment complexes, and construction sites in the Portland Metro area, with complimentary on-site coffee tastings as the primary demand-generation tactic, supplemented by a website quote form, direct phone sales, Google Reviews, and word-of-mouth referrals. The company has 15 staff members, does not employ commissioned salespeople, and operates exclusively from its Portland headquarters at 3055 NW Yeon Ave.

Name

Percasso Coffee Service

Legal name

Percasso Coffee & Bottled Water Service, Inc.

Website

https://percasso.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Percasso Coffee Service is a family-owned, Portland-based B2B office beverage provider that delivers locally roasted coffee, bottled and sparkling water, ice, cold brew, and kombucha on scheduled routes to offices, apartment complexes, and construction sites across the greater Portland Metro area.

Ownership category

akta.pro rank

Headquarters

HQ city

Portland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Coffee and Water Service: Percasso generates revenue through recurring monthly service fees for office coffee and bottled water delivery. They provide a full product line including coffee, teas, hot chocolate, juice, snacks, soft drinks, and paper products. Monthly cooler rental includes sanitation, maintenance, and repairs. Equipment is provided at no charge with a minimum monthly purchase. Revenue is driven by route-based deliveries to office clients on scheduled basis.
2. Kegerator and Cold Beverage Program: Percasso provides kegerator systems including kegs, taps, and gas for cold brew and kombucha on tap. They deliver kegs of cold brew (Stumptown, Portland Roasting Illumination Cold Brew) and kombucha (Happy Mountain) along with gas cylinder exchanges and scheduled line cleanings. Keg delivery is typically within 24 hours.
3. Cold Brew and Kombucha Keg Sales (Dock Sales): Percasso offers C.O.D. dock sales of cold brew and kombucha kegs to consumers with their own kegerators. All sales are cash on delivery, accepting major credit cards, cash, or check. This is a direct-to-consumer revenue stream separate from the office B2B model.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Percasso Coffee & Bottled Water Service is a B2B office beverage service that delivers locally roasted coffee, water (filtered, bottled, and sparkling), ice, cold brew, and kombucha on tap to Portland Metro businesses on scheduled routes. The company supplies and maintains professional brewing and dispensing equipment at no extra charge under a no-contract, minimum-monthly-purchase subscription model, with complimentary in-office coffee tastings for prospective clients.

Product overview

Percasso Coffee Service is a locally owned and operated office coffee and bottled water service company serving the greater Portland Metro area for over 30 years. The offering is a unified service model combining multiple product categories: (1) Office Coffee Service featuring locally roasted coffees from 10+ Portland roasters (Stumptown, Water Avenue, Thornton Family, Portland Roasters, Jim & Patty's, Nossa Familia, Dapper & Wise, Caravan, Cellar Door, Street Roast) served through professional brewing equipment (Wilbur Curtis brewers, Cafection and Bravilor bean-to-cup machines); (2) Water & Ice Services including sparkling water coolers (Bunn Refresh, Waterlogic WL 500), filtered bottle-less water coolers, and 5-gallon bottled water delivery with Follet ice machines; (3) Cold Drinks program featuring cold brew and kombucha on tap from vendors like Stumptown, Portland Roasters, and Happy Mountain Kombucha, dispensed through provided kegerators; (4) Supporting products including teas (Yogi, Smith Teamaker, Tazo, Stash, Bigelow), syrups and creamers (Monin, True Citrus), and dairy alternatives (Pacific Foods Barista Series, Oatly). All services include equipment installation, maintenance, complimentary coffee tastings, and no-contract pricing.

Differentiator

Problem solved

Functional benefit

Products and services

• Office Coffee Service Core subscription-based office coffee service providing locally roasted coffees from 10+ Portland roasters, professional brewing equipment, teas, hot chocolate, and related supplies to Portland Metro businesses under a no-contract, minimum-monthly-purchase model with scheduled route deliveries, equipment installation, maintenance, and same-day repairs.
• Locally Roasted Coffee Subscription-delivered coffee sourced from 10+ local Portland roasters including Stumptown, Water Avenue Coffee, Thornton Family, Portland Coffee Roasters, Jim & Patty's, Cellar Door, Nossa Familia, Dapper & Wise, Caravan, Street Roast, and Central City, delivered the day after roasting for maximum freshness.
• Bean to Cup Coffee Service Bean-to-cup coffee brewing service for offices using self-serve espresso and coffee machines from Bravilor Bonamat (Sego), Cafection (Total 1, Encore 29), and De Jong Duke (Nio, Virtu 92), producing espressos, Americanos, cappuccinos, mochas, hot chocolates, and lattes via touch screen with touch-free brewing options.
• Brewing Equipment (Wilbur Curtis, Cafection, Bravilor) Professional coffee brewing equipment line including Wilbur Curtis TLP (Ultra Compact Low Profile Airpot Brewing System), D500, One Gallon Batch Brewer, and bean-to-cup brewers from Cafection and Bravilor Bonamat, all featuring pulse brew technology, digital temperature control, and Advanced Flow Spray-head systems; provided to clients at no charge with installation and ongoing maintenance.
• Water & Ice Services Comprehensive subscription-based water service for offices including sparkling water coolers, filtered drinking water coolers, 5-gallon bottled water delivery, and Follett Series 7 ice machines, with monthly rental covering cooler sanitation, maintenance, and repairs.
• Sparkling Water Cooler Service Subscription sparkling water cooler service using Bunn Refresh and Waterlogic WL 500 coolers with CO2 canisters and carbon filtration, providing an eco-friendly, cost-effective alternative to individual bottles or cans for offices consuming more than a case of sparkling water per day; installation provided at no charge.
• Filtered Drinking Water Service Bottle-less filtered water cooler service connecting to the existing water supply for unlimited fresh drinking water, available in room temperature/cold or hot/cold configurations, with six-month filter replacement as an additional charge.
• Bottled Water Delivery 5-gallon bottled purified drinking water delivery service with traditional or bottom-loading coolers on a monthly subscription; minimum order of 8 bottles per month; includes cooler sanitation, maintenance, and repairs with no bottle deposits, fuel surcharges, or environmental fees.
• Ice Machine Service Subscription Follett Series 7 ice machine service producing up to 125 pounds of soft chewable nugget ice per day and storing 7 pounds, designed for office populations of up to 50 people with energy-saving sleep mode.
• Cold Brew Coffee (Tap & Keg) Cold brew coffee delivered on tap in 5-gallon kegs, including Stumptown Original and Nitro cold brew and Portland Roasters Illumination Cold Brew (Original and Nitro), dispensed through provided Beverage Air kegerators with installation, line cleaning, and maintenance included.
• Kombucha on Tap Happy Mountain Kombucha delivered on tap in kegs with creative flavors including Dragon Fruit, Honeydew Melon, Lavender White, Ginger Root, Peach Blossom, Hopped Huckleberry, Hopped Grapefruit, Cucumber Mint, and Coconut Oolong, brewed with hand-blended white peony tea, herbs, flowers, spices, and extracts.
• Kegs at Home (Dock Sales) Direct dock-sale service for individuals with home kegerators to purchase cold brew and kombucha kegs C.O.D. at the Percasso facility (3055 NW Yeon Ave, Portland), accepting major credit cards, cash, or check.
• Teas & Hot Drinks Subscription-delivered selection of teas including Yogi Teas, Smith Teamaker, Tazo Tea, Stash Tea, and Bigelow Teas, plus hot chocolate from Ghirardelli and David Rio Tiger Spice Chai.
• Syrups, Flavoring, and Creamers Subscription-delivered Monin premium syrups (regular and sugar-free), True Citrus crystallized citrus packets, and Pacific Foods Barista Series plant-based beverages (soy, almond, coconut milk) for office coffee programs.
• Smith Tea Kegs Draft tea kegs from Smith Teamaker including Sparkling Strawberry Honeybush (Rooibos with strawberries and vanilla, the most popular) and Nitro Masala Chai, available in 5-gallon kegs for office tap service.
• Oatly Oat Milk Oatly Barista Edition oat milk — a vegan, nut-free, plant-based milk alternative made from gluten-free oats, available in 1-quart cartons as part of the office coffee program.

Quantifiable outcome

• Per-cup cost can range from $0.23–$0.50, compared to $0.50–$1.00 per cup for Keurig K-Cups, providing significant cost savings for offices.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

16 partnerships are on record, tiered minor and core.

• Street Roast CoffeeminorStrategic or Co-development Partner · 25 June 2018For every pound of Street Roast sold, $3.33 goes directly to Street Roots, a nonprofit creating opportunities for people experiencing homelessness and poverty. Available blends include Alchemy Blend (The Poet), Colombia Nariño (The Artisan), and Bold Roast (The Messenger).
• Stumptown Coffee RoasterscoreStrategic or Co-development PartnerPercasso sources a wide selection of Stumptown Coffee including Hair Bender, Holler Mountain, French Roast, Mandatory Meeting, House Blend, and Trapper Creek Decaf. Stumptown roasts coffee twice a week specifically for Percasso, enabling same-day or next-day delivery of freshly roasted coffee.
• Thornton Family Coffee RoasterscoreStrategic or Co-development PartnerLocated in downtown Beaverton, Thornton Family Coffee Roasters brings over 50 years of specialty coffee experience. Headed by Paul Thornton, his daughter Rachel, and her husband Chris, they offer a full range of roast levels from light to dark.
• Portland Coffee RoasterscoreStrategic or Co-development PartnerPortland Coffee Roasters established the Farm Friendly Direct program in 1998, paying above market prices for green beans to fund community projects such as tree planting, water treatment facilities, schools, and teacher salaries. They offer various blends including Portland House, French Roast, Costa Rica La Hilda, Guatemala, Organic House, Organic French, Mt. Tabor, and Tilikum Crossing Decaf.
• Water Avenue CoffeeminorStrategic or Co-development PartnerWater Avenue Coffee officially opened in late 2009. The Milletto family has extensive coffee experience going back to 1991 with Bellissimo Coffee Advisors and the American Barista and Coffee school. Coffee offerings include El Toro, Canoe, Blue Creek, Boxcar, and El Toro Decaf.
• Jim & Patty's CoffeeminorStrategic or Co-development PartnerFounded in 2002 by Jim and Patty Roberts (founders of the original Coffee People chain), Jim & Patty's Coffee offers Backtalk Blend, Our House Blend, Red Tiger, and Our House Decaf.
• Cellar Door CoffeeminorStrategic or Co-development PartnerLocated in SE Portland since 2007, Cellar Door Coffee roasts all coffees onsite and offers Puddletown Blend and Big Shot Blend.
• Nossa Familia CoffeeminorStrategic or Co-development PartnerFounded in 2004 by Brazilian native Augusto Carneiro, Nossa Familia Coffee is Oregon's first Certified B Corp coffee roaster. Offers include Mathilde's French Roast, Teodoro's Italian Roast, Ernesto's House Roast, Full Cycle, and Brazil Decaf.
• Dapper & Wise RoastersminorStrategic or Co-development PartnerRoasting in Portland suburbs since 2012, Dapper & Wise also owns Insomnia Coffee Company with 4 Beaverton/Hillsboro locations and one in downtown Cannon Beach. Offerings include Bonfire Blend, Stag Espresso Blend, Tortoiseshell Blend, and Highbrow Blend.
• Caravan CoffeeminorStrategic or Co-development PartnerFounded over 20 years ago in Newburg, Oregon by Pete Miller, Caravan Coffee develops relationships with coffee-growing communities and adheres to purchasing standards that benefit both producer and consumer communities.
• Central City CoffeeminorStrategic or Co-development PartnerCentral City Coffee provides job training for previously homeless people. Sales support Central City Concern's mission. Started by Marcus Young, US Barista Competition head judge, the enterprise covers green coffee sourcing, product development, and wholesale distribution.
• Happy Mountain KombuchacoreStrategic or Co-development PartnerHappy Mountain Kombucha offers kombucha on tap with creative flavor combinations including Dragon Fruit, Honeydew Melon, Lavender White, Ginger Root, Peach Blossom, Hopped Huckleberry, Hopped Grapefruit, Cucumber Mint, and Coconut Oolong. All batches are brewed with hand-blended tea using white peony tea, herbs, flowers, spices, and extracts.
• Bravilor BonamatcoreTechnology or IntegrationBravilor Bonamat's Sego Series bean-to-cup espresso machines are offered by Percasso. The Sego is a self-serve machine designed for offices of about 20+ people, producing espressos, Americanos, cappuccinos, mochas, hot chocolates, and lattes via touch screen.
• CafectioncoreTechnology or IntegrationPercasso offers the Cafection Total 1 and Encore 29 bean-to-cup brewers. The Total 1 was the first bean-to-cup machine introduced by Percasso in 2017 due to customer demand. The Encore 29 features an 18.5-inch HD touch screen, three whole bean hoppers, and Ghirardelli hot cocoa.
• Wilbur CurtiscoreTechnology or IntegrationWilbur Curtis is the primary supplier of professional coffee brewing equipment including the TLP (Ultra Compact Low Profile Airpot Brewing System), D500, and One Gallon Batch Brewer. All feature pulse brew technology, digital temperature control, and the Advanced Flow Spray-head system.
• Smith TeamakerminorStrategic or Co-development PartnerSmith Tea offers sparkling strawberry honeybush (most popular) and nitro masala chai in 5-gallon kegs for office tap service. Also provides boxed teas including Fez No.39, White Petal No.72, Mao Feng Shui No.8, Rose City Genmaicha No.1912, British Brunch No.18, Lord Bergamot No.55, Portland Breakfast No.1851, Meadow No.67, Peppermint Leaves No.45, Big Hibiscus No.24, and Red Nectar No.13.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• Bevi: Smart water and flavored beverage machine maker for offices and commercial locations. Comparable to Percasso as an office beverage equipment provider, particularly for sparkling water and filtered water (areas where Percasso offers Bunn Refresh and Waterlogic machines). Bevi is an emerging-tech player with its own direct-to-office sales motion.

Broad incumbents

• Aramark: Major facility services and uniform supplier with refreshment services for offices, healthcare, education, and sports. Overlaps with Percasso as a broad incumbent in office refreshments, but at much larger scale and across multiple industry verticals.
• Sodexo: Global food services and facilities management giant with extensive office refreshment services. Overlaps with Percasso as a broad incumbent providing office beverage and food programs, but operates at multi-billion-dollar scale across dozens of service categories worldwide.
• Keurig Dr Pepper: Major publicly traded beverage conglomerate with a commercial office coffee division (Keurig Office) that sells single-serve brewing systems and supplies to offices. Overlaps directly with Percasso as a broad incumbent in office coffee and water service, but operates at massive scale across retail, foodservice, and offices nationwide.
• Canteen: Compass Group subsidiary specializing in vending, micro-markets, and office refreshment services across the US. Overlaps with Percasso as a broad office beverage and vending incumbent with national reach, though its portfolio extends to snacks and food beyond beverages.

Direct peers

• First Pick Coffee: Pacific Northwest office coffee and water service company. Directly comparable to Percasso as a regional B2B office beverage delivery company with similar route-based service model and locally roasted coffee positioning.
• Coffee Distributing Corp: Office coffee and beverage service provider in the Northeastern US. Directly comparable to Percasso as a regional B2B office beverage delivery company offering brewing equipment, supplies, and route-based service.
• Culligan: Water treatment and bottled water delivery company serving residential, commercial, and office customers. Directly comparable to Percasso's office water delivery and cooler service business, with Culligan operating at larger scale across residential, commercial, and industrial segments.
• Heritage Coffee: Office coffee and refreshment services company serving the Mid-Atlantic region. Directly comparable to Percasso as a B2B office beverage service provider offering brewing equipment, water service, and route-based delivery to office customers.
• Lavazza Professional: Commercial coffee services arm of Italian coffee giant Lavazza, offering espresso machines and coffee programs for offices, hotels, and foodservice. Directly comparable to Percasso's bean-to-cup office coffee programs (Bravilor, Cafection machines), though Lavazza operates globally and at larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/percassocoffee
• Facebookfacebook.com/Percassocoffee
• LinkedInlinkedin.com/company/percasso

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Percasso Coffee Service