What Connells Survey & Valuation does

Connells Survey & Valuation Limited is a UK-based residential property valuation and surveying firm, operating as a wholly-owned subsidiary of Connells Group (itself owned by Skipton Building Society, the UK's fourth largest building society). The business is headquartered in Leighton Buzzard, holds Companies House registration 04046987, and is regulated by the Royal Institution of Chartered Surveyors (RICS) with ISO 9001:2015 Quality Assurance accreditation maintained continuously since 1995.

The company's core offering spans RICS Home Survey Level 2 (with and without valuation), RICS Home Survey Level 3, Scottish Home Reports, and a suite of private and legal valuations (private, matrimonial, inheritance tax/probate, housing association, Help to Buy). On the professional services side, it provides panel and risk management services for 40+ UK lenders (banks, building societies, challenger and specialist lenders), affordable housing valuations for social housing providers, and an EPC+ sustainability report delivered in conjunction with sister company Vibrant Energy Matters. Technology infrastructure includes iPad-equipped field surveyors, a panel and risk management technology stack, and the newly launched LenderHub integration platform (developed with Cotality and live with StrideUp), which provides end-to-end API connectivity, live job tracking, integrated messaging and a configurable rules engine.

The firm operates a near-national surveyor network of 350+ RICS-qualified professionals (FRICS, MRICS, AssocRICS) supported by three regional customer service centres, an in-house training academy achieving a 100% AssocRICS pass rate, and a panel of independent surveying firms. Revenue is generated primarily through one-time professional service fees billed to private home buyers (transactional, pay-as-you-go pricing via website/phone) and through lender panel management contracts with banks, building societies and social housing providers. Distribution leverages cross-referrals from Connells Group's network of 1,250+ estate agency branches and 80+ brand names, supplemented by direct digital marketing, Feefo-verified reviews, and industry events.

Name

Connells Survey & Valuation

Legal name

Connells Survey & Valuation Limited

Website

https://connells-surveyors.co.uk

Company type

Private

Founded year

1936

Operating status

Operating

Headcount range

251–500 employees

Short description

Connells Survey & Valuation is a UK-wide RICS-regulated residential surveying and valuation firm with 350+ qualified surveyors, serving private home buyers, 40+ lender panel clients, and social housing providers. It operates as a subsidiary of Connells Group, itself owned by Skipton Building Society.

Ownership category

akta.pro rank

Product category

Residential Property Surveying & Valuation Services

NAICS

Offices of Real Estate Appraisers (53132), Offices of Real Estate Appraisers (531320)

SIC

Real Estate Agents & Managers (For Others) (6531), Mortgage Bankers & Loan Correspondents (6162)

akta.pro primary industry

Residential Property Appraisal (BPAJAKAA)

akta.pro secondary industries

Multi-Family & Affordable Housing Appraisal (BPAJAKAE), Property Valuation: Appraisal Management (AMC) & Appraiser Networks (FSALALAI)

Keywords

• Residential property surveying
• RICS home surveys
• Property valuation services
• Lender panel valuations
• Mortgage valuation reports

Headquarters

HQ city

Leighton Buzzard

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Revenue model

1. Residential Survey Services: RICS Home Survey Level 2 (with and without valuation), RICS Home Survey Level 3, and Scottish Home Reports provided to property buyers for residential property inspections and reports.
2. Valuation Services: Private valuations, matrimonial valuations, inheritance tax/probate valuations, housing association valuations, and Help to Buy valuations for various purposes including lending, legal, and housing.
3. Bank & Building Society Panel Services: Valuation panel and risk management services provided to UK and overseas banks, building societies, and centralised lenders. Services include chartered surveying, valuation inspections, and report delivery for mortgage lending purposes.
4. Affordable Housing Services: Valuation services to social housing providers for right to acquire, right to buy, shared ownership, stair-casing applications, and acquisition or disposal of stock.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Connells Survey & Valuation provides RICS-accredited residential property surveys and valuation reports across the UK, targeting both private home buyers and corporate lender clients. The core services include RICS Level 2 and Level 3 Home Surveys, specialist tax and matrimonial valuations, and panel valuation work for banks, building societies, and housing associations.

Product overview

Connells Survey & Valuation is a residential property valuation and surveying firm offering a comprehensive suite of RICS-regulated services. The core product portfolio includes RICS Level 2 Home Survey (available with or without valuation), RICS Home Survey Level 3, and Scottish Home Report products for residential property inspections. Complementary valuation services span Private Valuation, Matrimonial Valuation, Inheritance Tax & Probate Valuation, Housing Association Valuation, and Help to Buy Valuation. Professional services encompass Bank & Building Society Services, Panel & Risk Management Services for over 40 UK lenders, and Affordable Housing Services. The offering is enhanced by sustainability services including the EPC+ Report (delivered through sister company Vibrant Energy Matters), and supported by an internal Trainee Surveyor Programme and Graduate Placement scheme. The company operates nationwide across the UK with over 350 RICS-qualified surveyors.

Differentiator

Problem solved

Functional benefit

Products and services

• RICS Homebuyer Report (Level 2 Survey)
• RICS Level 3 Building Survey
• Scottish Home Report
• Private Valuation Reports
• Matrimonial & Probate Valuations
• Help to Buy / Shared Ownership Valuations
• Lender Panel Valuation Services
• Housing Association Valuation Services
• Inheritance Tax Valuations

Quantifiable outcome

• 30 years ISO 9001:2015 Quality Assurance accreditation
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature2 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• StrideUp and CotalitycoreTechnology or Integration · 7 May 2026Industry-first partnership launching Cotality's Integrated LenderHub platform - first successful implementation providing seamless instruction of valuations and digital valuation reports, fully integrated within lender and valuation Panel Managers' systems. The platform connects Lenders with Panel Managers and Surveying Firms for faster, more transparent mortgage valuations.
• Energy Savings Trust (EST)coreStrategic or Co-development PartnerPartnership with Energy Savings Trust for net zero strategy. EST's Measure, Plan, Act service measures greenhouse gas emissions and supports creation of science-based net zero targets with implementation solutions to reduce emissions.
• Vibrant Energy MatterscoreStrategic or Co-development PartnerSister company partnership providing energy efficiency guidance, upgrade works recommendations, and project management for property improvements through fully vetted supply chain, supporting net zero 2045 target.
• Specialist XpressminorChannel Partner/ Reseller/ DistributorReferral partnership for specialist property reports including structural engineers, damp and timber, Japanese knotweed, asbestos, and drains. Family-run firm with 20+ years of exclusive specialist report provision.
• 40+ UK Lenders (Panel Management Clients)coreChannel Partner/ Reseller/ DistributorPanel and risk management services for over 40 UK lenders including banks, building societies, and challenger/specialist/niche lenders. Services include automated valuation solutions and integrated panel management technology.
• UK Social Housing ProviderscoreChannel Partner/ Reseller/ DistributorValuation services to leading UK social housing providers for right to acquire, right to buy, shared ownership, stair-casing applications, and stock acquisition/disposal over the last 10 years.
• LionHeart RICSminorOthersCharity partnership supporting RICS members, their spouses and dependents. Colleagues participated in HQ Hop fundraiser running/walking/cycling from RICS regional offices to London headquarters, raising approximately £16,000 including match funding and Gift Aid.
• Royal Institution of Chartered Surveyors (RICS)coreOthersRegulated by RICS. Surveyors are FRICS, MRICS and AssocRICS qualified. Company supported RICS in developing the Residential Retrofit Standard consultation and guidance.
• SAVA (Surveying and Valuation Association)minorOthersPartnership with SAVA for trainee surveyor qualification pathway (AssocRICS SAVA Graduate route) and exhibition at SAVA Residential Surveying Expo events.
• Connells GroupcoreOthersConnells Group is the largest, most successful and most profitable high street estate agency and property services provider in the UK, with network of over 1,250 branches and trading under 80+ brand names.

Scale indicators7 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• Legal & General Surveying Services: Legal & General operates broader surveying, valuation and mortgage-related services through its housing and lending businesses, giving it partial overlap with Connells' lender panel and valuation work.

Regional players

• Hopkins Surveyors: Hopkins Surveyors is a regional UK residential surveying and valuation practice with overlapping service offerings, particularly in the Midlands and south of England.
• Stirling Ackroyd Surveying: Stirling Ackroyd Surveying delivers residential surveys and valuations with a strong London/East Anglia regional focus, overlapping with Connells on service lines but with different geographic concentration.

Emerging players

• Avamore Capital: Avamore Capital is a specialist lender that works with surveying/valuation panel providers including Connells' target lender clients, making it an adjacent participant in the same valuation supply chain.

Direct peers

• Countrywide Surveying Services: Countrywide Surveying Services provides RICS residential surveys, valuations and lender panel management across the UK, competing directly with Connells Survey & Valuation for both consumer survey work and lender panel mandates.
• SDL Surveying: SDL Surveying offers residential property surveys, valuations and lender panel services across the UK, making it a close functional competitor to Connells in both private survey and lender-facing work.
• e.surv Chartered Surveyors: e.surv is the largest UK residential valuation and surveying panel management business, serving many of the same lender clients as Connells with comparable RICS-regulated residential survey and valuation services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/connellssv
• LinkedInuk.linkedin.com/company/connells-survey-&-valuation

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connells Survey & Valuation