e.surv Chartered Surveyors

What e.surv Chartered Surveyors does

e.surv Chartered Surveyors is one of the UK's largest residential surveying and valuation firms, founded in 1989 as GA Valuations and rebranded in 1999. The company is a wholly-owned subsidiary of LSL Property Services plc, which listed on the UK Stock Exchange in a £220m flotation in 2006. Headquartered in Kettering with 501–1,000 employees including more than 600 RICS-registered surveyors, e.surv completes the equivalent of one property inspection every 25 seconds across England, Wales, Scotland (via subsidiary Walker Fraser Steele), and Northern Ireland, with 50,000+ surveys completed cumulatively and £93m revenue in 2024.

The product portfolio spans consumer-facing surveys (HomePlus/RICS Level 2 digital interactive report with traffic-light priority system, Checkatrade links, and energy efficiency data; RICS Level 3 Building Survey for older/complex properties; Buy-to-Let Surveys) and a broad set of valuation services (Help to Buy redemptions, lease extensions, shared ownership, probate/matrimonial). Underlying technology is anchored by the proprietary SurveyHub back-office reporting system, the Remote Valuation Assist mobile application (administered by CoreLogic UK, integrating Google Maps geotagging and homeowner-submitted imagery), the e.surv AVM (machine-learning automated valuation model fed by Land Registry, property portal, and imagery data, validated by 500+ RICS surveyors and exposed via the e.survIQ API platform), and the New Build Portal for lender concentration-risk monitoring.

Commercially, e.surv operates a dual go-to-market: direct-to-consumer via a 60-second online quote tool and phone helpline (0800 169 9661), and B2B enterprise services to mortgage lenders through dedicated relationship management, panel management of third-party surveying firms, risk and governance, underwriting advice, and recurring e.survIQ data products. A partner/introducer channel recruits estate agents, conveyancers, and IFAs on referral fees. Pricing on the consumer side is per-survey (£499–£800+ for Level 2, higher for Level 3); the lender side is professional-services and subscription/API-based. RICS regulation plus ISO 9001/45001/22301/14001 certifications underpin lender panel eligibility and enterprise credibility.

Name

e.surv Chartered Surveyors

Legal name

e.surv Ltd.

Website

https://esurv.co.uk

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

501–1,000 employees

Short description

e.surv Chartered Surveyors is a UK residential surveying and valuation firm serving home buyers and mortgage lenders, completing one inspection every 25 seconds. Operating SurveyHub and an ML-based AVM platform, it generated £93m in 2024 revenue as a subsidiary of LSL Property Services Group.

Ownership category

akta.pro rank

Product category

Residential Property Surveying and Valuation Services

NAICS

Offices of Real Estate Appraisers (53132), Offices of Real Estate Appraisers (531320), Surveying and Mapping (except Geophysical) Services (54137)

SIC

Real Estate (6500), Real Estate Agents & Managers (For Others) (6531), Mortgage Bankers & Loan Correspondents (6162)

akta.pro primary industry

Residential Property Appraisal (BPAJAKAA)

akta.pro secondary industries

Real Estate Valuation & Appraisal (BPAHANAC), Real Estate Valuation & Appraisal (commercial/residential) (FSAEAHAJ), Property Valuation: Appraisal Management (AMC) & Appraiser Networks (FSALALAI)

Keywords

• Residential property surveys
• RICS home surveys
• Mortgage valuations
• Automated valuation models
• Building surveys

Headquarters

HQ city

Kettering

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. RICS Survey Reports (Direct to Consumer): One-time fees for RICS Level 2 (HomePlus) and Level 3 surveys provided directly to home buyers. Pricing ranges from £499-£800+ depending on property value. Also includes Buy-to-Let surveys.
2. Property Valuations: RICS-registered valuations for Help to Buy redemptions, staircasing, shared ownership, lease extensions, probate/matrimonial purposes, and independent property valuations. Market valuations available as optional add-on to surveys.
3. Mortgage Lender Services: B2B services to mortgage lenders including mortgage valuations (conducted every 25 seconds), remote valuations, panel management, risk management, underwriting advice, AVM policy guidance, and new build exposure reporting.
4. e.surv IQ Data Products: API-based property data and valuation intelligence products (e.surv Valuation IQ, Portfolio IQ, Decision IQ, AVM IQ) for lenders and property professionals, providing real-time valuations and risk assessment.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

e.surv Chartered Surveyors is one of the UK's largest residential property surveying firms, providing RICS-regulated home surveys and property valuations. It sells HomePlus (RICS Level 2) and RICS Level 3 Building Surveys directly to home buyers, alongside valuation services for Help to Buy, lease extensions, probate, shared ownership, and Buy-to-Let properties. To mortgage lenders it provides B2B mortgage valuations, panel management, risk management, remote valuations, the e.survIQ AVM/data platform, and the New Build Portal.

Product overview

e.surv offers a comprehensive residential property surveying and valuation platform. The core consumer offering includes HomePlus Survey (RICS Level 2) as the flagship digital interactive survey product and RICS Level 3 (Building Survey) for older/complex properties. Supporting valuation services cover Help to Buy, Independent Property Valuations, and Buy-to-Let Surveys. Enterprise offerings include e.survIQ (AVM and property intelligence platform), Remote Valuation Assist (mobile app for remote property assessments), New Build Portal (lender risk management), and Corporate Client Services (panel management, risk management, underwriting). The technology portfolio is anchored by SurveyHub proprietary reporting system, with AI-powered automated valuation models validated by 500+ RICS-certified surveyors.

Differentiator

Problem solved

Functional benefit

Brands

• e.survIQ: Property data and valuation intelligence platform providing AVM (Automated Valuation Model) solutions for lenders
• New Build Portal

Products and services

• HomePlus Survey (RICS Level 2) Digital, interactive RICS Level 2 homebuyer condition report featuring traffic-light priority repair system, zoomable photography, Checkatrade links, energy efficiency reports, and neighbourhood information; aimed at home buyers purchasing conventionally built modern properties.
• RICS Level 3 Building Survey Comprehensive RICS Level 3 inspection and structural survey covering all accessible areas, with detailed defect reporting; suitable for properties built before 1850, listed buildings, significantly extended homes, and non-standard construction.
• Help to Buy Valuation RICS-registered market valuation for Help to Buy scheme redemptions, staircasing, and remortgaging purposes; validity three months.
• Independent Property Valuation Independent RICS market valuation for shared ownership, right to buy, mortgage/remortgage, equity release, lease extension, probate, and matrimonial purposes.
• Buy-to-Let Survey RICS Level 2 and Level 3 condition surveys tailored for landlords and property investors assessing rental property condition, planned repairs, and long-term maintenance.
• Remote Valuation Assist Mobile application allowing homeowners to submit property information and photographs so surveyors can carry out valuations without a physical inspection; administered with CoreLogic UK.
• e.survIQ (Valuation IQ / Portfolio IQ / Decision IQ / AVM IQ) API-ready property data and valuation intelligence platform for lenders and property professionals; uses machine learning across Land Registry, property portal, street, and satellite data to deliver real-time automated valuations and risk assessment. Includes Valuation IQ, Portfolio IQ, Decision IQ, and AVM IQ modules.
• New Build Portal Web-based platform for mortgage lenders to monitor new build developments, track lending volumes, and manage concentration risk and exposure limits across UK developments.
• Corporate Client Services (Lender Panel Management) B2B suite for mortgage lenders covering mortgage valuations, remote valuations, panel design and management, risk management, AVM policy guidance, new build exposure reporting, and underwriting advice, delivered through dedicated Strategic Relationship Director and account managers.

Quantifiable outcome

• Conducts one property inspection every 25 seconds
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability7 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• CoreLogic UKcoreTechnology or IntegrationCoreLogic UK serves as the IT partner that administers the Remote Valuation Assist application. This mobile app enables homeowners to submit property information and photographs to support remote mortgage valuations without physical inspection.
• Mortgage Lenders PanelcoreChannel Partner/ Reseller/ Distributore.surv works with mortgage lenders to design and manage a panel of surveying firms that meet stringent operational requirements. The panel firms are linked to SurveyHub reporting systems and monitored for compliance with service delivery objectives and risk standards.
• LSL Property Services GroupcoreOthersLSL Property Services PLC is the parent company of e.surv. The Group was formed in 2004 when e.surv and Your Move left Norwich Union, and was listed on UK Stock Exchange in 2006 in a £220m flotation. e.surv operates as part of this leading provider of residential property services.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Zoopla: UK property portal owned by Silver Lake that has invested in property data, valuations, and market insights - comparable as a broad incumbent in residential property information and valuation intelligence.
• Rightmove: UK's largest property portal, which has expanded into property data, valuations, and AVM-adjacent services - an incumbent in the broader residential property data and valuation ecosystem.
• Hometrack (Zoopla): UK AVM and property analytics business (owned by Zoopla) providing automated valuation models used by major lenders - a broader incumbent competing on the data and AVM axis of e.surv's business.

Direct peers

• Connells Survey & Valuation: One of the largest UK residential surveying and valuation providers, directly competing with e.surv in lender panel work, RICS home surveys, and B2C valuations across the UK market.
• Countrywide Surveying Services: Major UK residential surveying arm within the Countrywide group, offering mortgage valuations, RICS home buyer reports, and panel management services comparable to e.surv's core lender and consumer offerings.
• SDL Surveying (now part of LSL): Sister surveying business within LSL Property Services Group, providing residential surveys and valuations - both compete for surveyor talent, lender panels, and consumer survey work within the same group.
• Survey & Valuation Services (SVS): UK provider of residential property surveys, valuations, and lender panel services, competing directly with e.surv on B2C RICS surveys and B2B mortgage valuations.
• Homefast Property Lawyers: Sister company within LSL Property Services Group offering conveyancing and legal services - comparable as a property transaction services provider and potential cross-sell counterpart to e.surv.

Emerging players

• CoreLogic UK: Property data, analytics, and AVM provider that powers e.surv's Remote Valuation Assist and competes in the lender-facing property intelligence space - comparable on the data/AVM axis rather than the surveyor headcount axis.

Regional players

• Knight Frank: International real estate firm offering residential valuations and surveys in the UK - a comparable provider in the high-end / prime residential valuation segment, though Knight Frank operates globally rather than UK-focused.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/esurv
• Facebookfacebook.com/e.surv
• LinkedInlinkedin.com/company/e-surv-chartered-surveyors

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about e.surv Chartered Surveyors