Erpworks

What Erpworks does

Erpworks is a privately-held Brazilian consulting firm founded in 2003 that specializes exclusively in TOTVS Protheus ERP environments, serving medium and large enterprises across Brazil. The company operates across five interconnected service fronts: (1) specialized Protheus support with preventive analysis, releases, governance, and technical documentation; (2) tax reform adequacy covering IBS/CBS/IS readiness, TES review, and SIGAFAT/SIGAFIS parametrization for Brazil's 2026-2033 fiscal transition; (3) process automation on the TOTVS Fluig BPM platform with workflow design, digital approvals, and cross-system integrations; (4) executive BI and data intelligence built on Power BI, Qlik Sense, or Tableau with a three-layer data engineering architecture; and (5) payroll BPO running on Protheus SIGAGPE with eSocial transmission, statutory filings, and multi-collective bargaining agreement support.

Name

Erpworks

Legal name

Erpworks

Website

https://erpworks.com.br

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Erpworks is a Brazilian consulting firm specializing in TOTVS Protheus ERP support, tax reform adequacy, Fluig BPM automation, executive BI, and payroll BPO for medium and large Brazilian enterprises, founded in 2003.

Ownership category

akta.pro rank

Product category

ERP Consulting Services (TOTVS Protheus)

NAICS

Administrative and Support Services (561)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), Professional Services Automation (PSA) & Services ERP (HDAEAEAF)

Keywords

• ERP consulting services
• TOTVS Protheus support
• Tax reform advisory
• Fluig BPM automation
• Payroll BPO services

Headquarters

HQ city

Leopoldina

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Protheus Consulting and Sustentation: Ongoing technical consulting engagements for TOTVS Protheus environments, including environment governance, releases, documentation, and preventive analysis. Billed on a recurring retainer or contract basis with defined scopes per front.
2. Tax Reform Adequacy Project: One-time project engagement for IBS/CBS/IS readiness in Protheus, covering diagnosis, parametrization, homologation, and assisted operation. Billed per project phase.
3. BI Executive and Data Intelligence: BI dashboard design and implementation engagements, including data engineering, ETL, and visualization layers. Can be structured as a project or ongoing retainer for maintenance and evolution.
4. Fluig Process Automation: Workflow automation and BPM implementation projects, from process mapping through go-live, including training and knowledge transfer. Billed per workflow or as a fixed-scope project.
5. Payroll BPO (BPO de Folha): Monthly payroll processing as a managed service, covering SIGAGPE calculation, eSocial transmission, statutory obligations, and monthly closing. Billed on a recurring per-employee or fixed monthly fee basis.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Erpworks is a Brazilian specialist consultancy that delivers consulting, support, and managed services for companies running TOTVS Protheus in mission-critical operations. Its portfolio spans five fronts: specialized Protheus sustentation with preventive governance, tax reform (IBS/CBS/IS) adequacy, process automation on TOTVS Fluig, executive BI/data intelligence, and payroll BPO. Engagements are scoped per client's Protheus environment and billed as recurring retainers or fixed-scope projects.

Product overview

Erpworks is a TOTVS Protheus-specialized consulting firm offering five interconnected service lines: Suporte Especializado Protheus (specialized support with governance and preventive analysis), Gestão de Risco e Reforma Tributária (tax risk and Brazilian fiscal reform adequacy for IBS/CBS), Automação de Processos com Fluig (BPM workflow automation), Inteligência de Dados e BI Executivo (executive dashboards and BI), and Eficiência Operacional e BPO de Folha (payroll BPO). The portfolio functions as an integrated ecosystem — Protheus support underpins all other services, tax reform requires Protheus parametrization and support, BI pulls data from Protheus, BPO runs on Protheus SIGAGPE, and Fluig automation integrates with Protheus for workflow execution. Erpworks targets medium and large enterprises with 22+ years of experience in the Protheus ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• Suporte Especializado TOTVS Protheus (Specialized Protheus Support) Continuous technical monitoring, preventive analysis, releases, governance, and documentation service for medium and large enterprises running TOTVS Protheus in critical operational areas.
• Gestão de Risco e Reforma Tributária (Tax Risk and Brazilian Tax Reform Advisory) Tax risk management and fiscal reform advisory for Brazilian enterprises preparing Protheus environments for the IBS/CBS/IS transition (EC 132/2023 and LC 214/2025), covering TES review, SIGAFAT and SIGAFIS configuration, fiscal risk mapping, and validation of critical routines.
• Automação de Processos com Fluig (BPM Process Automation) Process automation service using the TOTVS Fluig BPM platform to build workflows, digital approvals, request tracking, and integrations with Protheus, other ERPs, legacy systems, and external APIs via REST and SOAP.
• Inteligência de Dados e BI Executivo (Executive BI and Data Intelligence) Executive BI service that builds dashboards and financial/operational indicators connected to Protheus data sources, using Power BI, Qlik Sense, or Tableau, with multi-company row-level security and automatic consolidation across 8 business areas.
• Eficiência Operacional e BPO de Folha (Payroll BPO) Managed payroll service operating on TOTVS Protheus SIGAGPE, covering monthly payroll processing, eSocial submissions, statutory filings, benefits administration, and multi-collective bargaining agreement support, structured with a parallel-transition model that runs two cycles before cutover.

Quantifiable outcome

• Zero tax autcitations (autuações fiscais) in clients under Erpworks sustentation governance
• +3 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• TOTVS (Protheus platform provider)coreTechnology or IntegrationErpworks operates as a specialized consulting firm with deep, longstanding expertise in the TOTVS Protheus ERP platform. The company works across Protheus environments (versions 11 and 12, including 12.1.17 to 12.1.2410 and superiors), maintaining expertise through TOTVS's product releases, updates, and new modules (SIGAGPE, SIGAFAT, SIGAFIS, SIGACOM, SIGAFIN). Erpworks tracks each TOTVS release related to tax reform and validates them in homologation before applying in client environments.
• TOTVS (Fluig BPM platform provider)coreTechnology or IntegrationErpworks implements and customizes the TOTVS Fluig BPM platform for clients, building workflows, digital approval processes, and cross-system integrations. Fluig is positioned as an independent BPM platform (not dependent on Protheus) that Erpworks leverages for process automation across various ERP environments and legacy systems. TOTVS provides the Fluig platform licensing, which Erpworks helps dimension for clients.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Compass UOL: Brazilian technology and digital transformation consultancy serving large enterprises with platform, data, and automation services. Comparable to Erpworks in target market and consultative enterprise sales approach.
• CI&T: Large Brazilian technology consulting firm with end-to-end digital, data, and enterprise systems practices. Overlaps with Erpworks on BI, process automation, and large-enterprise ERP-adjacent engagements in Brazil.
• HCLTech: Global IT services firm with Brazil delivery and enterprise application services capabilities. Competes for managed services, ERP support, and automation work comparable to Erpworks' sustainment and BPO offerings.
• Infosys: Global IT services firm with significant Brazil delivery presence and enterprise application management practices. Competes for large-enterprise ERP, BI, and managed services contracts in the same Brazilian market.
• BRQ IT Solutions: Brazilian IT consulting and digital transformation firm with established ERP and platform services practices. Competes for the same medium and large Brazilian enterprise clients seeking ERP modernization and managed services.
• Stefanini: Brazil-origin global IT services provider with strong ERP, application management, and BPO capabilities. Directly comparable as a Brazilian-headquartered firm offering enterprise platform services and managed support.

Broad incumbents

• Senior Sistemas: Brazilian enterprise software vendor offering its own ERP and HCM suites plus implementation services. Comparable as a Brazil-focused ERP vendor + consulting competitor targeting mid-market and large enterprises.
• TOTVS: The vendor of the Protheus and Fluig platforms that Erpworks specializes in. TOTVS also operates its own consulting and implementation services, making it both a partner and a competitor for Protheus-related engagements in Brazil.
• Accenture: Global enterprise consulting and systems integrator with a strong Brazil presence and large ERP/SAP/Oracle practices. Competes for large-enterprise ERP transformation work where Erpworks also targets CIO and CFO-level buyers.
• Deloitte: Global professional services firm with ERP implementation, tax, and technology consulting practices in Brazil. Overlaps with Erpworks on tax reform readiness and enterprise ERP advisory engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/erpworks
• Instagraminstagram.com/erpworks
• Xx.com/erpworks

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Erpworks