ACDC

What ACDC does

ACDC (legal entity: Adept Communications and Data Company, Inc.) is a privately held, service-oriented Value Added Reseller (VAR) of voice, data, and video communications solutions headquartered in Frederick, Maryland, and operating primarily across the Washington DC metropolitan area (Northern Virginia, Washington DC, Maryland suburbs, and Baltimore), with nationwide and selective international installation and service capability. The company's core offering is a cloud-based hosted VoIP/PBX solution, positioned to replace legacy PRI phone systems with subscription-based service billed monthly using the customer's existing dial tone budget and reportedly saving 20%+ per month (with one customer testimonial citing 60% annual telecom cost savings). Around the hosted VoIP core, ACDC bundles an ecosystem of complementary products and services: Tadiran IP PBX, contact center, soft switches, and business phones as an Elite Tadiran Telecom Business Partner (2009 Diamond Award recipient); OneScreen interactive collaboration for up to 50 simultaneous users; Brivo cloud-based access control; CCTV and intrusion detection; CISCO-based WAN/VoIP networking; Valcom paging; call center design and IVR; video teleconferencing; and network cabling infrastructure (copper, fiber, coaxial).

ACDC's business model blends recurring subscription revenue from hosted VoIP and managed services, one-time project revenue from system installation and integration, hardware resale (with lease-or-buy options), and professional services including telecommunications consulting and government contract vehicle support. Revenue is generated through direct, relationship-based field sales rather than channel partners, supported by a certified and security-cleared technical staff that serves as a critical qualifier for federal/defense engagements. Customer segments span federal government and defense (Veterans Administration, VBA, CACI/DIA, HUD via COTs), enterprise (Thomson Financial, Quick International, Carnegie Science), and small and medium businesses (Kupcakes & Co., Wilkins Buick-GMC-Subaru), with several long-tenured relationships of 13-18+ years. Notable project executions include a VA Campus deployment covering 10,000+ users across multiple PBXs and networked sites (2007-2008), a $1.1 million CACI/DIA fiber and copper infrastructure build (2005-2006), and a 1,500-user VBA Philadelphia cutover executed over a three-day holiday weekend.

Name

ACDC

Legal name

Adept Communications and Data Company, Inc.

Website

https://acdcinc.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

ACDC is a privately held, service-oriented Value Added Reseller of hosted VoIP, unified communications, and physical-security solutions based in Frederick, Maryland, serving federal government, enterprise, and SMB customers across the Washington DC metropolitan area with nationwide installation reach.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Computer Communications Equipment (3576)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industry

Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF)

Keywords

• Hosted VoIP services
• Business telephone systems
• Telecommunications infrastructure
• Call center solutions
• Network cabling installation

Headquarters

HQ city

Frederick

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Hosted VoIP Services: Monthly subscription-based cloud-hosted voice services with no large upfront costs. Uses existing dial tone budget to pay for monthly services, saving customers over 20% in many cases.
2. System Installation and Integration: Installation of telephone systems, data networks, VoIP solutions, video teleconferencing, and infrastructure cabling (copper, fiber, coaxial). One-time project-based revenue.
3. Hardware Sales: Sale of phones, PBX equipment, networking hardware with options to lease or buy. Equipment sales complement hosted solutions.
4. Maintenance and Support Services: Ongoing servicing, maintenance, and support contracts including onsite responsive service for moves, adds, and changes (MAC work).
5. Telecommunications Consulting: Professional consulting services for telecommunications system design, procurement, and management, including government contract vehicle support.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

ACDC sells and supports hosted cloud-based VoIP/PBX telecommunications systems, installs telephone systems and infrastructure cabling (copper, fiber, coaxial), and delivers call center, IVR, CCTV, access control, and video teleconferencing solutions. The company serves both commercial and federal government clients (security-cleared technicians) in the Washington DC metropolitan area, with nationwide installation capability, operating primarily as a service-based Value Added Reseller.

Product overview

ACDC (Adept Communications and Data Company, Inc.) offers a comprehensive suite of telecommunications solutions built around a hosted cloud PBX system as its core product. The portfolio combines VoIP services with traditional PBX/key systems, complemented by an ecosystem of add-on modules including call center solutions, IVR, voice mail, video teleconferencing, CCTV, and access control systems. ACDC also serves as an Elite Tadiran Telecom Business Partner, reselling Tadiran's IP PBX, soft switches, contact center, and business phone products under the Tadiran sub-brand. The OneScreen collaboration tool provides interactive whiteboard and presentation capabilities. Service offerings include network cabling infrastructure (copper, fiber, coaxial), wireless solutions, and system installation, maintenance, and project management, targeting both commercial and government clients in the Washington DC metropolitan area.

Differentiator

Problem solved

Functional benefit

Products and services

• Hosted Cloud PBX System Cloud-based business phone system delivering all traditional PBX features without on-site hardware, scalable for growing businesses with multiple locations; subscription-based hosted service.
• Hosted VoIP / SIP Trunking Internet-based voice communication and SIP trunking solution enabling desktop-to-desktop calling, presence management, call transferring, conferencing, voicemail, and auto attendant capabilities for businesses migrating from PRI to IP.
• PBX / Key Systems On-premise Private Branch Exchange telephone systems providing call routing, extensions, voicemail, and business communication features for commercial and government customers.
• Call Center Solutions Comprehensive call center design, implementation, and support services including auto attendant, IVR, PBX integration, and inbound/outbound capabilities for commercial and government customers.
• CCTV and Access Control Systems Integrated video surveillance (CCTV) and cloud-based access control (Brivo) security systems for commercial and government facilities, supporting intrusion detection and credential-based entry.
• Aeonix Touch (Tadiran Unified Communications) Enterprise unified communications client enabling improved internal and external communications with all enterprise tools available to users regardless of location, powered by the Tadiran Aeonix platform.
• OneScreen Collaboration Interactive display and collaboration tool allowing users to display, edit, annotate, and save content during brainstorm sessions and presentations with up to 50 simultaneous users.
• Network Cabling Infrastructure Installation services for telephone systems and infrastructure cabling (copper Cat5/5e/6, fiber, coaxial) supporting voice and data networks for commercial and government customers.
• Tadiran IP PBX, Contact Center, Soft Switches, and Business Phones Resale of Tadiran Telecom's full enterprise communication product line — IP PBX, soft switches, contact center platforms, and business phones — for commercial and government customers; supported by ACDC's Elite Business Partner and Diamond Award status.

Quantifiable outcome

• 60% yearly telecom cost savings achieved for Carnegie Science by switching from PRI to hosted SIP solution
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Tadiran TelecomcoreTechnology or IntegrationACDC is an Elite Tadiran Telecom Business Partner and recipient of their 2009 Diamond Award. They offer Tadiran's full spectrum of communication products including IP PBXs, Soft switches, Contact Centers, Aeonix unified communications platform, and business phones. Tadiran's award-winning products cover comprehensive communication platforms from enterprise to SMB solutions.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• 8x8: Cloud UCaaS and CCaaS provider competing head-on with ACDC's call center solutions and hosted PBX at the technology layer.
• RingCentral: Market-leading pure-cloud UCaaS/CCaaS platform, relevant because it competes with ACDC's hosted PBX offering at the product layer and shapes end-customer pricing expectations.
• Comcast Business: Large cable/telecom provider offering hosted voice, internet and managed services to SMB and government in the DC metro, a key competitor against ACDC's commercial motion.
• Windstream Enterprise (Kinetic): Large incumbent carrier offering UCaaS/CCaaS and managed services as part of a broad telecom portfolio, competing with ACDC on hosted voice for SMB and government accounts.

Direct peers

• TPx Communications: Managed services provider delivering hosted VoIP, UCaaS and managed IT to SMB and mid-market, closely matching ACDC's hosted PBX/SMB commercial motion with a national footprint.
• Granite Telecommunications: Telecommunications VAR/managed services firm providing voice, data, and managed services to multi-site enterprises and government, comparable to ACDC's lifecycle telecom services and federal/commercial blend.
• Telesystem: Hosted VoIP and UCaaS provider targeting SMB/mid-market with emphasis on service and custom deployments, directly comparable to ACDC's hosted solution and SMB focus.
• Continuant: Unified communications/Cisco partner offering hosted UC, contact center and managed services to enterprise/government - similar Cisco-aligned UCaaS and lifecycle services model to ACDC.

Emerging players

• Mitel: UCaaS/PBX vendor whose on-prem and cloud platforms (including MiCloud) are sold through channel partners, comparable to ACDC's role as a Tadiran/PBX reseller and integrator.
• USAN (US Advanced Network): Cloud communications and contact center provider serving mid-market/enterprise, a channel-adjacent peer whose products often get deployed via VARs like ACDC.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/AdeptCommunicationsandDataCompany
• LinkedInlinkedin.com/company/acdc-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ACDC