What Eficiens does

Eficiens SARL is a privately held French digital agency headquartered in Paris (with a primary establishment in Annecy) that has operated since 2003 and has been 100% dedicated to the insurance sector since 2015. The firm is managed by founder-gérant Francis Mahut and partner Emmanuelle Eymard, operates as a SARL with €26,325 of share capital, and employs 11–50 people serving exclusively enterprise clients in the French insurance market. Its customer base spans health mutuals (MGEN, Harmonie Mutuelle, VIASANTÉ, Aésio), P&C insurers (Covéa/MAAF/MMA/GMF, MACSF, Markel), institutions de prévoyance (KLESIA, Apicil, IPECA), bancassurers (BNP Paribas Cardif, Crédit Agricole Assurances), brokers (Planète CSCA, Solly Azar, Sodedif), and ecosystem bodies (France Assureurs, Médiation de l'Assurance, CCR).

The agency's core products are brand websites (€30K–€90K), quote-to-subscription journeys with DDA-compliant real-time pricing and electronic signature (€40K–€100K), and insured/member client spaces handling claims, attestations, and Hamon cancellation (€45K–€150K), all built on a WordPress/PHP/VueJS stack with Figma-driven UX, Algolia/ElasticSearch search, and integrations into client tariff, CRM, GED, and payment systems. The technology is differentiated less by novelty than by insurance-specific compliance: native DDA, DORA, ACPR, RGPD health-data, ORIAS, and RGAA accessibility treatment, plus a proprietary 6-phase methodology (audit → scoping → UX → art direction → development → deployment) codified across 120+ projects. Hosting is delivered on French infrastructure (OVH, Scaleway) with 24/7 monitoring and DORA-aligned PCA/PRA.

Eficiens monetizes through a mix of one-time project fees (with milestone billing of 50/30/20), recurring TMA maintenance contracts (€950–€5,100/month, reportedly 100% renewed), managed hosting (€300–€1,300/month), commission-based media buying, and a subscription to its 'Digital & Assurance' newsletter. Distribution is entirely direct enterprise sales — typically initiated by a 30-minute call with the founder — supplemented by content marketing, a public interactive budget simulator, and participation in competitive tenders. The firm has no disclosed external funding, no parent company, no subsidiaries, and no geographic presence outside France.

Name

Eficiens

Legal name

Eficiens SARL

Website

https://eficiens.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Eficiens is a privately held French digital agency, founded in 2003 and 100% dedicated to the insurance sector since 2015. It builds DDA- and DORA-compliant brand websites, quote-subscription paths, and client spaces for French mutuelles, IARD insurers, prévoyance institutions, bancassurers, and brokers, supported by recurring TMA and hosting.

Ownership category

akta.pro rank

Product category

Insurance Digital Agency Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Advertising Agencies (7311), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Policy Administration, Underwriting & Rating Platforms (Core Insurance SaaS) (FSAGAGAB)

akta.pro secondary industries

Document, Workflow & Policy Servicing Automation (RPA/No-Code) (FSAGAGAK), Claims Management & Digital FNOL Platforms (FSAGAGAC)

Keywords

• Insurance digital agency
• Quote-subscription platforms
• WordPress development services
• Insurance web design
• Regulatory compliance consulting

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Project-Based Digital Services: One-time project fees for website redesign, quote-subscription paths, client spaces, and simulators. Billing structure: 50% at order, 30% at mid-project, 20% at delivery. For projects exceeding 3 months, monthly invoicing applies. Pricing ranges from €30,000 to €150,000 depending on project type and complexity.
2. TMA (Tierce Maintenance Applicative): Annual subscription-based maintenance contracts with quarterly invoicing. Includes preventive, corrective, and evolutionary maintenance for insurance digital platforms. Contract renews tacitly; termination requires 1-month notice before contract anniversary. Quarterly flexibility in allocated days with consumption-based adjustments.
3. Hosting & Infrastructure Management: Monthly managed hosting services in France with 24/7 monitoring, daily backups, and DORA-compliant disaster recovery. Server infrastructure via OVH and Scaleway.
4. Media Advertising Management: Agency acts as purchasing agent for advertising space on behalf of clients (Facebook, Google, etc.). Commission-based model for ad space procurement with transparent billing.
5. Digital & Assurance Media Subscription: Subscription service for access to Digital & Assurance publication articles. Individual or collective subscriptions with tacit annual renewal. 7-day notice for cancellation.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Eficiens is a French digital agency that has specialized 100% in the insurance sector since 2015, designing and developing brand websites, quote-subscription journeys, member/insured portals, and insurance calculators for health mutuals, P&C insurers, provident institutions, and brokers. The agency delivers projects built on WordPress with regulatory compliance baked in (DDA, DORA, RGPD, RGAA), complemented by ongoing application maintenance (TMA) and managed hosting on French infrastructure.

Product overview

Eficiens is a digital agency exclusively dedicated to the insurance sector since 2015, offering a portfolio of interconnected digital services for health mutuals, P&C insurers, provident institutions, and brokers. The core offerings consist of brand website redesign/creation (Sites de marque), quote-to-subscription journey development (Parcours devis-souscription), and member/insured portal development (Espaces clients), all supported by ongoing application maintenance and hosting services (TMA/Infogérance). Supplementary offerings include insurance calculators/simulators and a free budget estimation tool. The agency also publishes the Digital & Assurance media platform and distributes free white papers and methodology guides. With 120+ projects delivered since 2003 and 47 active client references, the agency positions its specialized expertise as its primary differentiator against generalist agencies.

Differentiator

Problem solved

Functional benefit

Products and services

• Sites de marque (Brand Website Design and Redesign) UX/UI design, development, SEO and accessibility-compliant website creation and redesign services tailored for insurance companies, mutuals, and provident institutions. Targets marketing and digital directors in the French insurance sector seeking regulatory-compliant brand presence.
• Parcours devis-souscription (Quote-to-Subscription Journeys) Digital quote and subscription flow development including real-time pricing integration, plan comparison, payment processing, and electronic signature, with native DDA compliance. Built for insurance carriers, mutuals, and brokers to convert prospects into policyholders online.
• Espaces clients (Member/Insured Portals) Insured/member portal development with claims management, document downloads, third-party payer card issuance, Hamon cancellation handling, RGPD-compliant health data handling, and DORA-aligned security. Serves insurance carriers and mutuals seeking self-service policyholder experiences.
• TMA / Infogérance (Application Maintenance and Managed Hosting) Subscription-based application maintenance contracts (preventive, corrective, and evolutionary) plus managed hosting on French infrastructure (OVH, Scaleway) with 24/7 monitoring, daily backups, and DORA-compliant business continuity and disaster recovery plans.
• Simulateurs (Insurance Simulators and Calculators) Insurance calculator and simulator development covering health reimbursement (BRSS, 100% Santé), providence needs analysis, and personalized contribution estimation. Built for insurers, mutuals, and brokers to support quote funnels and member engagement.
• Digital & Assurance (Industry Media Publication) Subscription-based weekly newsletter and online media publication covering insurtech news, digital transformation, and innovation in the French insurance sector. Offered to insurance professionals on individual or collective subscription plans.

Quantifiable outcome

• 100% TMA contract renewal rate demonstrating client satisfaction and switching cost moat.
• +4 more outcomes

Named customers47 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature4 records

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Publicis Sapient: Global digital transformation company serving financial services and insurance with platform engineering and customer experience work — competes for larger French insurance digital mandates.
• Capgemini: Global consulting and technology services firm with a large insurance practice providing digital transformation, platform engineering, and customer experience services across French insurers.
• Wavestone: French-origin consulting firm with deep insurance sector expertise covering digital, regulatory, and operational transformation — competes for the same French insurance buyers as Eficiens.
• Sopra Steria: Large European IT services group with a substantial insurance practice covering digital platforms, core systems integration, and managed services — competes with Eficiens on larger insurer mandates.

Others

• Shift Technology: French insurtech platform providing AI-driven fraud detection and claims automation — adjacent ecosystem participant whose platform offerings increasingly replace what Eficiens builds as custom solutions.

Regional players

• Insign: German digital agency specializing in insurance and financial services; comparable in operating model (sector-specialist agency serving insurers) but focused on DACH rather than France.

Direct peers

• SQLI: French digital services firm serving insurance, banking, and retail with custom platform development, e-commerce, and digital experience work — directly comparable in customer base and project scope to Eficiens.
• Henix: French insurance technology services company providing digital solutions, system integration, and platform development for insurers and mutuals — overlapping with Eficiens' core client base and service portfolio.
• Smile: French open-source digital services company with a dedicated insurance vertical, offering web platform development, integration, and managed services comparable to Eficiens' offering for French insurers and mutuals.

Emerging players

• Addactis: France-based insurance pricing and actuarial software vendor — adjacent rather than directly competing, but increasingly encroaches on the rating/pricing layer of Eficiens' quote-subscription projects.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/EficiensVideo
• LinkedInlinkedin.com/company/eficiens
• Xx.com/Eficiens_AM
• Facebookfacebook.com/eficiens

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eficiens